OBJECTIVE

• To obtain a challenging position in IT Network Systems Engineering where my resourceful experience and academic skills will add value to organizational operations.

SUMMARY

• Solid knowledge of administering, Installing and managing Windows Servers 2000/2003/2008/2011 SBS Windows Server 2012, Windows client OS s Windows 2000, Windows XP, Windows Vista, Windows 7, and Windows 8 in a domain and peer - to-peer network in testing environments and production.
• Solid understanding of EFS, TCP/IP, DHCP, DNS, Active Directory, Domain Controllers, Terminal Server, IIS, WSUS, Group Policy Object s, (NPS) Network Policy Server, File and folder permissions, and security fundamentals. Experience managing and administrating Antivirus servers, such as Symantec, ESET Nod32, and Trend Micro.
• Knowledge of processes and procedures involved in diagnosing and resolving server/workstation issues in a client/server environment.
• Support of server consolidations from migrating physical servers to virtual. Server virtualization experience with VMware Workstation, VMware fusion for Mac, ESXi 3, 4, and 5.0, 5.5, Microsoft Hyper-V in windows server 2008R2 and Windows server 2012. Have experience with SAN s, NAS s and file servers for storage.
• Experience with design, installation, configuration, management, maintenance and administration of enterprise servers.
• Knowledgeable working with VMWare View 5.3. Managing VDI and administration.
• Setup server backup and recovery software and configuring it. Very knowledgeable handling Help Desk support in a Microsoft networking environment, as well as Linux and Macintosh experience using Leopard, Snow Leopard, Lion, and mountain Lion, IPhone’s, IPad’s, and other Mac products. Knowledgeable of Microsoft’s patch management and other 3rd party applications.
• Ability to participate in multiple projects in a fast paced environment.
• Excellent customer service and communication skills.
• Manage and administer OPENDns and DDNS for clients and businesses.

PROFESSIONAL EXPERIENCE

Confidential - FL

Sr Network Systems Engineer

Responsibilities:

• Manage and administer all windows based servers for the Bank.
• Hands on experience installing, configuring and managing VMware vSphere, and VMware Horizon View VDI IT infrastructure.
• System performance analysis, tuning and capacity planning for both production and non-production environments.
• Adhere to IT access-management incident response and change control procedures.
• Monitor and troubleshoot infrastructure devices, priority 1 support and on-call duties.
• Responsible for the operations of the windows infrastructure enterprise, ADDS, DFS, OUs, DNS, DHCP, GPOs, WSUS, IIS.
• Windows Server 2003/2008 R2 OS administration, Microsoft Exchange Server 2010 support.
• Administer Barracuda Backup 990 device, Spam and Virus Firewall 300, Massage Archive 350.
• Administer and manage BOMGAR and TeamViewer remote support software. Support windows computers, Mac, iPhone’s, iPad’s.
• Trainer for the company staff for the internal application’s for the organization.

Confidential - Delray Beach, FL

Sr. Systems Engineer/IT Manager

Responsibilities:

• Assist various teams with technical issues in the initiation and planning phases of Project Management Methodology
• Proactively and reactively research the causes for problems in the Enterprise environment and provide solutions.
• Provide documentation on installation and configuration procedures.
• Network monitoring our client sites using Nagios and Cacti.
• Managing, implementing, supporting and maintaining 24X7 services in our Data Centers.
• Manage environments with Lansweeper it helps with Network Inventory and Asset Management and pro-actively alerts you of no-compliance issues.
• Installed routers, switches, firewalls, WAP s, network printers, servers, and workstations. Maintain and implement network systems in the LAN/WAN environment of our clients.
• Provide system administration for our client servers and support for end users (locally and remotely), including Windows servers, MAC laptops, laptops, desktops, routers, switches, printers, scanners, copiers, fax machines, and smartphones.
• Worked with 2600 series routers, 1800 series, Cisco ASA 5510 Firewall. Dell Power Connect 5224, 5448 switches with (Basic knowledge).
• Install VMware servers, convert physical servers to virtual. Installed server 2003, 2008 within VMware. Experience with Microsoft virtual PC and Server in a testing environment.
• Administer Symantec Endpoint Protection Anti-Virus.
• Administer Users, Groups, Computers, and Organization Units in Active Directory on Windows Server 2003 and 2008 Domain Controllers, and WSUS.
• Full Active Directory administration: domain controllers, GPO s, DNS, DHCP, File Servers. Hosted Exchange Server.
• Worked with Dell PowerEdge Servers, and HP Proliant Server Hardware, and managed and configured ILO on HP servers.

Confidential - Deerfield Beach, FL

Systems Administrator

Responsibilities:

• Windows Server 2000/2003/2008 Installation and Server Administration, as well supporting clients workstations running Windows XP, Vista, and 7. Support Linux Red Hat Server for our clients.
• Troubleshoot, install, and maintain network systems and network security. Also work with domains and workgroups.
• Remove viruses; install hardware and software, printer repair. Manage data backups at client offices.
• Troubleshoot network performance issues and ensure timely resolution.
• Install patch panels, switches, routers. Run data cables for our clients.
• Help Desk / End-User support for hardware, software and Windows operating systems.

Confidential - Boca Raton, FL

JR. Network Administrator

Responsibilities:

• Install and maintain computers, networks, printers, faxes, and all Workstations and Servers. Support PCs running MAC OS X Leopard and Snow Leopard. Setting up and maintaining OS X 10.5.
• Network security including virus protection, Trojans, Phishing and controlling of spam Trend Micro Server and McAfee Email protection.
• Provide network administration, support, maintenance and documentation for multiple sites and remote users (hardware and software).
• Administer User Accounts, Groups and Computer permissions in Active Directory Users and Computers in Windows 2000, 2003 and Windows 2000 Pro, XP, and Windows Vista.

Help Desk Engineer/Remote Support/Sales

Responsibilities:

• Provide technical support for Clients with Gateway Computers.
• Respond to clients’ needs and resolve their problems.
• Sold Gateway Computers and Software to clients. (or to clients, as needed)