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Itis Technical Lead Resume

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SUMMARY

  • Overall 6 years 9 Months of IT experience and 6 years 2 months of extended expertise on IBM WebSphere Application Server, Linux, Windows and Unix Administration.
  • Administration and integrating with Webservers, Databases, Profiles and Plug - In’s in Confidential Technologies & Confidential .
  • Started as Linux Administrator and followed as WebSphere administrator in production environment. Presently working for Confidential Technologies as an ITIS Technical Lead in pre-production and production environment.
  • Expertise in installing of Network Deployment Package of WAS v6.0 & v6.1 on different Operating Systems (Windows & Linux).
  • Expertise in Administering IBM WAS V6.x on Operating Systems RHEL 5/5.5.
  • Configured the Profiles like Dmgr, standalone & custom in silent and GUI mode.
  • Experienced in Federation of standalone nodes to Deployment Management cell.
  • Adding and Removing Nodes.
  • Involved in installation and configuration of IBM HTTP Server in both silent & GUI mode.
  • Experience in configuring the local and remote WebSphere Plug-In.
  • Creation of Virtual Hosts.
  • Generating and Propagating of Plug-In.
  • Experience in creation and configuration of different types of Clusters for load balancing and fail over.
  • Configure the Vertical Clusters and Horizontal Clusters.
  • Experience in Deployment of applications on WebSphere using admin console.
  • Expertise in Backups and Restore.
  • Involved in Applying the Fix Packs to Application servers.
  • Experience in enabling and configuring of Global Security.
  • Knowledge on installation of SSL certificates.
  • Experience in troubleshooting the issues by using different level of logs.
  • Experience in monitoring and improving the Performance of environment.
  • Experience in generating Thread dumps, Heap dumps.
  • Worked in 24x7 On-Calls Production Support.
  • Excellent client relation skills and the drive to complete tasks effectively and
  • Efficiently where customer services and technical skills are demanded.
  • Ability to work as a team member or as an individual and confident in serving the best results.
  • Having sense of responsibility and hardworking nature.
  • Having Strong Communication Skills and Interpersonal Skills.
  • Hands-on, results-oriented professional and proven record in leading the Department
  • Red hat Clusters with GFS2 file system
  • Automated Deployments with Kick start, PXE and Management of RHEL
  • Linux Troubleshooting, Tuning and Performance Management
  • Implementation of Mail Servers for Organizations
  • Implementation of Internet Gateway with Content Filters, White-lists and Black-list
  • Knowledge on Public Key Infrastructure.
  • Strong command line skills
  • Advanced Bash Shell Scripting
  • Monitoring Tools: Nagios
  • Knowledge on ITIL Process

TECHNICAL SKILLS

Operation System: RHEL 5/6, Ubuntu, SUSE 11, CentOS, Fedora, Oracle,Linux and Win2003/2008

Application Servers: IBM WAS 6.X

Web Servers: IBM HTTP Server, Apache.

RDBMS: Oracle 11g, SQL Server 2005/2008 R2.

Hardware Platforms: DELL with DRAC& HP Servers with iLo

PROFESSIONAL EXPERIENCE

Confidential

ITIS Technical Lead

Responsibilities:

  • On-Call Microsoft Information Technology, Windows, SQL and web servers support.
  • Supporting the issues related to the internal applications used by Microsoft and it its Partners.
  • Checking the Error logs and eviction rates of the servers and working on them accordingly to resolve the issues.
  • Worked on Implementation and deployment ITSM and SCOM tools.
  • Worked on the Scripts in order to deploy job automation.
  • Incident Management.
  • Review of Error Audit logs of MSIT Servers.
  • Escalating the issue with the servers to the next level team accordingly to resolve the issue.
  • Create Incident Tickets based on the priority and severity of the issue.

Confidential

ITIS Technical Lead

Responsibilities:

  • On-Call Linux and web servers support.
  • Supporting the issues related to the Google Earth, Google Maps, Gmail and YouTube servers.
  • Checking the Error logs and eviction rates of the servers and working on them accordingly to resolve the issues.
  • Worked on Implementation and deployment of the Memcache servers.
  • Worked on the Scripts in order to deploy job automation.
  • Incident Management & Change Management
  • Review of Error Audit logs of Google Servers
  • Escalating the issue with the servers to the Google engineering team and working with them to resolve the issue.
  • Create Incident & Vendor Dispatch Tickets based on Errors Logs
  • Follow-up Vendor Dispatch Tickets

WebSphere Administrator

Confidential

Responsibilities:

  • Installation and configuration of WebSphere Application Server on different
  • Involved in installation and configuration of IBM HTTP Web server and Websphere Plug-in with application server.
  • Configured resources like JDBC Providers & Data sources.
  • Configured profiles like Standalone and Dmgr using both GUI and Silent mode.
  • Implemented horizontal and vertical clustering for work load management andfailover.
  • Installed refresh packs, fix packs to overcome Application server problems.
  • Involved in deployment of applications by using admin console.
  • Application/Web Server Log files analysis to troubleshoot application problemson application and web server side.
  • Involved in 24x7 on-call production support.
  • Offshore/Remote supporting of Production Linux-Servers
  • Remote troubleshooting of Linux-Servers and Red Hat Clusters
  • Executing ITIL process such as Incident Management & Change Management
  • NIC Bonding, Kernel tuning and Install Pre-requisites packages for production Oracle ERP servers
  • Taking Daily/Weekly cold backups (Oracle DB and Apps ) into tape drive using tar utility
  • Configuration and Managing of vsFTPd server on Oracle Enterprise Linux 5.3
  • Monitoring Linux-Servers taking necessary actions and issues escalation to Application Owner
  • Developing and Managing bash scripts, Crontab jobs for system automation sendmail/sSMTP Installation and configuration for sending mails from CLI.

Confidential

Linux & Network Administrator

Responsibilities:

  • Single point of Contact (SPOC) for IT Department
  • Supported 24/7 Linux-Server Environment
  • Managing of IT staffing Management software ‘openCATS’ on Linux Environment
  • Installation of Linux-PCs through PXE and Kickstart
  • Managing Fedora10 Workstations
  • Local repository Management and Package Management with RPM & YUM.
  • Implementing and Managing Internet access using Squid Proxy Server
  • Printers Management - Remote and Local
  • Schedule tasks by using ‘Cron’ and ‘at’ on Linux platform
  • Internet DNS Records Configuration and Managing Google Apps Mail Server
  • Configuration, Maintaining of VoIP (Vonage) Network
  • Documentation of the network setup and IT Inventory

Confidential

Computer Support Engineer

Responsibilities:

  • Attended more than 150 Service Calls in duration of 1 year
  • Taking Annual Maintenance Contract (AMC) of Computers
  • Sales & Services and Troubleshooting of Assembled PC’s
  • Installation & Managing of Win98, Win2k, XP, Win2003 Server and Linux
  • Printers Management - Network, Remote and Local
  • Implementation and Maintaining of Local Area Network (Laying, Crimping and Punching)
  • Configuration, Maintaining of Wi-Fi Network, VoIP Devices and DSL Routers
  • Configuration of Mail Clients (Outlook, Thunderbird) and VPN Clients (Cisco, Windows)

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