SUMMARY

• Experienced in development, installation, setup and configuration of software and hardware components in an infrastructure services environment.
• Expertise in administration of AIX 4,5,6, & 7, LPAR’s, HMC’s, VIO’s, HACMP, GPFS and in Migrating AIX among AIX versions.
• Configuring and administration of monthly mksysb and daily Tivoli TSM backups on AIX and RHEL. Installation of patches, Security fixes and packages on AIX and RHEL.
• Installation, Configuration and administration of VMware Linux servers running on both Cisco UCS and Confidential hardware.
• Experienced and familiar with tools like Service Now, BMC Remedy, Alarm Point, ITIM, ITM, Cobbler, sudo and Nagios. Exposure to tools such as Splunk, RedHat Satellite Server, Hadoop and Puppet.
• Experienced in writing scripts in Bash Shell, Korn Shell and Perl.
• Experienced in DNS, NIS, NFS, LDAP, sendmail, ftp, remote access, security management including syslog.
• Excellent client, customer, user and vendor relationship skills and the drive to complete tasks efficiently and effectively and the ability to communicate effectively with all levels of management and the client community.
• Excellent Enterprise monitoring, problem determination and resolution skills. Experienced in root cause analysis.
• Excellent team lead and mentoring skills including coordination of onshore and offshore activities.
• Enterprise level production support across L1, L2 & L3 service lines.

TECHNICAL SKILLS

Operating Systems: IBM AIX 5,6, & 7, Linux - RedHat EL 5 & 6, SUSE, Sun Solaris 9.x, HPUX 9.x

Hardware: IBM RS/6000, POWER 5,6, & 7, System x, BladeCenter, SUN Enterprise 450

Networking: TCP/IP, NIS, NFS, DNS, DHCP, Cisco Routers/Switches, LAN.

Programming Languages: Business Basic, UniData, HTML, Perl and ksh and bash Shell

Applications: HACMP, Samba, Veritas NetBackup, IBM Tivoli Storage Manager, Apache, ITM, vSphere, Service Now, BMC Remedy, ITIM, Splunk.

PROFESSIONAL EXPERIENCE

Confidential, Menomonee Falls WI

Unix Systems Administrator/Senior Associate Operations Manager

Responsibilities:

• Provide on call support 24x7.
• System administration and management of 2000+ AIX, RHEL and Solaris servers including Security, OS patch management, troubleshooting, problem solving, user account management, core OS management (e.g. LVM, Networking), SAN support and NAS support.
• Alarm Point, BMC Remedy and Service Now incident monitoring and SLA certitude.
• Root cause analysis of performance and user issues.
• Change Control and Release Management.
• Practiced DevOps of bare metal, VMware RHEL 5&6 guests, and IBM pSeries AIX servers.
• L2 support duties including Enterprise server monitoring using Netcool, Nagios and ITM, categorizing and analyzing issues, reporting frequent issues and making continuous improvements through automation.
• Onsite Team Lead for onshore offshore model.

Confidential, Warrenville IL

Senior System Administrator

Responsibilities:

• System administrator of SUN 450 running Oracle Enterprise application.
• Maintain system security protecting the data on the system by modifying the file and directory permission. Analyzed system performance. Reallocation of kernel resources.
• System troubleshooting of performance and user issues.
• Obtained Government NACI Security Clearance

Confidential, Buffalo Grove IL

AIX/UNIX Administrator

Responsibilities:

• UNIX System Administration of p550/55A systems.
• User account management, maintain User & File System quota.
• Setup network printers and installed client/server applications. Define/setup network protocols, Network File Services (NFS).
• Diagnosed hardware and software problems and provided solutions.
• Support to DBA’s operating under a Oracle 10g platform.
• Systems administration of IBM AIX based Veritas NetBackups.

Confidential, Antioch IL

UNIX Midrange System Support

Responsibilities:

• Installation, maintenance and administration of IBM AIX Systems and of UniData DBMS Unix based systems.
• Creating requirement specifications based on Architecture/Design /Detailing of Processes.
• Development/ Configuration/solutions evaluation/ Validation and deployment.
• Analysis, Planning and Project management in support of business processes.
• Installation/administration of AIX, RedHat Linux, Sun Solaris and systems. Install and configure DHCP, DNS, web (Apache), mail (SMTP, IMAP, POP3), and file servers.
• As a consultant working for Allied Office Products I researched, planned, implemented, and administered an IBM ESS 2105 1.6TB Storage System. After attending IBM training on the Shark system I carved up the storage system into three equal parts. This allowed for 1) Live data. 2) Flash Copy Backup 3) Fail over backup.
• With the ESS connected to two AIX systems I created shell scripts for backups which performed a T0 copy before daily changes were then sent off to tape.
• Traveled extensively across America to lead the efforts to reclaim IBM hardware resources acquired in bankruptcy asset purchase.
• Provided project management services throughout efforts to convert UniData business applications of Allied Office Products to the systems of Office Depot.

Confidential

Manager Customer Hardware Support

Responsibilities:

• Help desk support, solving problems related to software installation, hardware installation, and system administration of IBM AIX UniData DBMS based systems.
• Principle member oftheteam responsible for selection, evaluation, bench marking, procurement, implementation, and engineering of Central Site Facility and UNIXSystems.
• Pre sales support and engineering involving configuration, construction, server build, O/S installation, delivery, and total server installation of various IBM RS6000systems running UniData DBMS.