SUMMARY

• 6+ Years of IT experience that includes Citrix XenApp 6.5, Presentation Server 4.x/CITRIX Metaframe, Windows 2003/Windows 2000, VMware on various Hardware Platforms ranging from COMPAQ ProLiant 580, 380, Dell Servers & Intel servers.
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix XenApp 6.5/ Presentation Server 4.5/4.0/XP on Windows 2008, 2003 & 2000.
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix Provisioning Services 7.0/5/0
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix XenServer
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix XenDesktop 7.0/5/0
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix Access Management Console
• Citrix Web Interface, Packaging and Publishing applications thru Citrix Installation Manager/Packager
• Experience in Migrating Presentation Server 4.0 to Presentation Server 4.5 on Windows 2003 physical and virtual machines
• Experience in administrating and managing a VMware ESX environment with multiple clusters.
• Experience in implementing ESX servers with efficient virtualization strategies by creating clones, templates, task scheduling, prioritizing VMs, creating and managing snap shots.
• Excellent knowledge in creating and managing users, permission settings, roles and responsibility assignments and VM resource allocations on ESX hosts.
• Good understanding on storage types including iSCSI, NAS and SAN, VM creation capable file systems including VMFS and NFS.
• Extensive experience in working with the vMotion and Storage vMotion technology.
• Good understanding of Thin and Thick Provisioning concepts.
• Strong experience in configuring HA and DRS clusters, using EVC on as needed basis.
• Experience in P2V and V2V conversions using VMware vConverter.
• Good expertise in Patch Management of ESX Hosts using VMware Update Manager.
• Experience with DNS/DFS/DHCP Standardizations and Implementations.
• Experience in Migrating CitrixMetaframeXP Windows 2000/2003 to Citrix PS 4.5 /XenApp 4.5.
• Extensive Experience in Installation & Administration of Windows 2003, Windows 2000.Extensive experience on Windows Server 2003 Administration, maintenance, configuration and troubleshooting. DNS, DHCP, Active Directory Group policies, Veritas and Arcserve Backup Technologies.
• Experience with VMWARE ESX 3.5/4.0 and Virtual Center, VMotion, Virtual machines.
• Experience in Networking, TCP/IP, Ethernet, DNS, DHCP, WINS, Active directory.
• Experience in installing & maintaining various rack mounted and Blade servers from Dell, HP, IBM and Cisco
• Administering Microsoft Windows 2008 Server, Windows 2003, Windows 2000 and NT Server Environments, Active Directory, DNS, DHCP.
• Hands on experience and demonstrated expertise in installation, configuration and administration of IT resources

TECHNICAL SKILLS

Citrix: Metaframe Presentation server 4.0, XenApp 4.5/5.0/6.5, Installation Manager, Resource Manager, Load Balancing, Secure Gateway, Edgesight, Web interface, Citrix policies, Access Management Console, License Server, ICA Clients

VMware: vSphere4.0/4.1/5.0, vCenter Server 4.0/4.1/5.0, ESX 3.5/4.0/4.1, ESXi 4/5, VMware Update Manager, VMware vCenter Converter.HA, DRS, vMotion, Storage vMotion, VMware Capacity Planner

Operating Systems: Windows 2003/2008, Windows XP/Vista/7

Applications & Tools: MS Active Directory, Microsoft App - V, VMware Virtual Infrastructure - VMware ESX 3, Virtual center 1.3/2, P2V Assistant 2.0, Platespin Power convert 6.5, Norton Ghost 2003, LDAP, VBScript, MS IIS 5.0/6.0, MS SharePoint 2003, MS SMS, Bigfix, PatchLink Update, MS-SQL Server 2005/2008

MS Office Suite: Visio, Outlook, Excel, PowerPoint, Word, Project

Hardware: HP BL20P, HPProliant Servers DL360, DL380, DL580and DL585 Rack mount servers and ILO.Routers, Switches, SDSL/ADSL Modems etc.

PROFESSIONAL EXPERIENCE

Confidential, Eagan, MN

Citrix/VMware VDI Admin

Responsibilities:

• Responsible for supporting, managing and administering the Citrix Presentation Server 4.5, XenApp 6.5 and VMware view 5.0
• Provided 24/7 support for Citrix and VMware environment.
• Involved in design and built Xenapp 6.5 environment and active on migrating application from PS 4.5 to new farm on XenApp 6.5.
• Involved in creating and maintaining and migrating 100+ XenApp Servers running on Windows 2008 server.
• Installing Hot Fixes(Rollup Packs and Feature packs) released by Citrix on Citrix XenApp Server
• Diagnose and troubleshoot XenApp related issues.
• Published Applications and desktop to users.
• Deployed and Managed 1500+ VDI desktops through VMware horizon View Administrator.
• Installation, Configuration Troubleshooting of Windows 2003/2008 Servers.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix XenApp6.5
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Provisioning Services7.0
• Installation, Configuration, Maintenance and Troubleshooting of Citrix XenDesktop7.0
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Storefront 2.0
• Used Provisioning servers for regular XenApp Image updates and changes.
• Worked with trouble tickets in service now for resolving VDI issues.
• Monitoring and maintained Citrix web interface servers and Storefront 2.0 servers.
• Created, tested and applied new Citrix policies and custom load evaluators based on line of business requirements. Customized applications using windows policies.
• Monitoring and managing performance of ESX servers and Virtual Machines using Virtual Center Server for HA, DRS through vSphere Client.
• Upgrading from vSphere 4.1 to vSphere 5.5.
• Creating templates from VM’s and deploy VM’s from templates and allocate resources
• Created Floating and dedicated VM Pools on VM View Console and assigned users according to needs.
• Upgrading of VM machines and their Sizes, VM tools and VDI issues on daily basis.
• Migration and retiring of old XP machines to new windows 7 on VDI environment.
• Worked on Appsense for User Profile management and user personalization.
• Packaged all application for installation and deployment on citrix environment.
• Configuration and documentation of all XenApp Servers and application.
• Installation and configuration of EdgeSight Server for end user monitoring and Service alerts on citrix farm.
• Involved in operational support of Active Directory, WINS, DNS and AD enabled applications and managed AD like all problem related to user accounts, domain accounts, managing permissions and user creations.
• Configuration and managing the Network Printers, file Servers, Print Servers and profile services.

Confidential, Philadelphia, PA

Citrix Administrator/VMware/Windows Admin

Responsibilities:

• Responsible for supporting and managing over 450 plus Citrix Servers are in multiple locations with different flavours of Citrix i.e. XenApp 6.5 /4.5, PS 4.0, XP MetaFrame based on physical and VMs.
• Involved with Change ticket, priority tickets and Supporting On-call for Windows, Citrix and Virtual machines
• Created a new server 6.5 Farm and migrated servers from old XP & MPS4.0 farm through Replacement VMs and In-place migration strategies.
• Installation, Configuration Troubleshooting of Windows 2003/2008 Servers.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix XenApp6.5 and Citrix XenDesktop7.0.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix XenServer.
• Responsible for Citrix server installation, configuration management, security, monitoring and tuning, troubleshooting and related vendor interfacing
• Responsible for working on trouble tickets created by users and Application Server's teams from various locations, working closely with business units inside the organization to deploy applications on Windows Servers. Coordinating with the various applications teams and deployment of new environment Installation, configuration, maintenance and troubleshooting of printers and print drivers
• Packaged &published applications using Citrix Installation Manager. Created and implemented application packaging of all Installation Management packages for production deployment.
• Managing user accounts, networking and connectivity for Citrix connectivity.
• Managing Backups & Storage devices for Remote datacenter, Expertise on Veritas & Arcserve Backup solution to provide 24x7 uptime of Critical Server's backups for the client on daily basis Administering Windows Server 2003 Active Directory environment, networking issues, User accounts, Computer Accounts, connectivity, TCP/IP connectivity, configuration of DHCP, DNS, WINS
• Redesigned and rebuilt Citrix test lab on VMWARE sessions.
• Installed VMware vSphere ESXi 4/4.1/5.0 and ESX server 4.1/4/5 in a total of 500+, 12000+ Virtual Servers and 15 virtual centers.
• Increasing the Size of VM’s using Disk part, EXPART Partition Magic & other tools
• Up gradation of ESX server from 3.5 to 4.0, 4.1, 5.0 environments.
• Configure ESXI server with Hardening documentation.
• Deploying VM's using PowerCli.
• Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster
• Performing Snapshots, Cloning, cold migrations and hot migrations
• Creating templates from VM’s and deploy VM’s from templates and allocate resources
• Moving VM’s from one LUN to another LUN using Storage Vmotion.
• Worked on different VMware products like VMware workstation and VMware player, VMwareVDI, vConverter, Vcop, SRM concepts.
• Prepared detail documentation for the whole physical and virtualized the environment.
• Installation, configuration, maintenance and troubleshooting of Citrix MetaFrame XP on Windows Server 2000 Advance Server, Windows Server 2003 Enterprise Edition.
• Compose Operations Procedures manuals and conduct turnover meetings prior to each implemented environment's Go-Live to production status or existing production environment.
• Coordinating with team members and clients for issues, updates, service delivery and communicating with various levels of management hierarchy various applications teams for deployment of new applications or versions applications upgrades of Citrix based applications.
• Installation of Security Patches and service pack that releases by Vendors according to change management.
• Configure Backup Clients, TNG clients, Virus check-upset. on Windows Servers

Confidential, Peoria, IL

CitrixXenApp/VMware/Windows Admin

Responsibilities:

• The project involved administering and maintaining XenApp 5.0 on 1150 servers with a total user base of 4700 end users.
• Administrated and Implemented Citrix Presentation Server 4.0/ 4.5, built and maintained Farms, Member Server, Citrix License Server, Data Collector, Data Store
• Setup, Configured and Published application in Citrix Fat and Thin Client via Citrix Presentation Server
• Configured and Trouble shooted via a web portal which include Printer issues to Farm errors
• Installed and Configured Window 2003, Terminal Server, Terminal Licenses and IIS 5.0/6.0 Servers
• Extensively worked in Active directory, group Policies, and DHCP for optimal performance
• Upgraded Citrix XenApp 4.5 farm to XenApp 5.0 farm with the latest hotfix roll up packs.
• Built-out infrastructure/servers for XenApp 5.0 farm and decommission infrastructure servers in the old farms.
• Installed and configured Citrix XenApp 5.0 farm with multiple zones based on geographical locations.
• Migrated servers from multiple decentralized farms to a centralized global farm.
• Installed and configured new Web Interface servers.
• Build application servers based on the business requirements and assisted various test teams in pre-production environments to validate the application functionality.
• Installed and configured edge sight 5.3 for end to end monitoring. Generated alerts and reports on edge sight to monitor health of server farm.
• Ran CDF traces and SQL profilers and worked with Citrix to troubleshoot IMA issues caused by corrupt dll’s.
• Created, tested and applied new Citrix policies and custom load evaluators based on line of business requirements. Customized applications using windows policies.
• Created user guides for Citrix application access via Web Interface website and Citrix client installation.
• Installed and configured monitoring tools such as MOM, Lotterware, Tivoli and ESM in the Citrix environment.
• Streamed virtual applications using Microsoft App-V to Citrix servers and delivered to end users as published applications.
• Installing and Managing ESX and ESXi servers on HP, DELL and Cisco hardware, and installation of vCenter Server, vCenter Components and upgrading VMware Tools.
• Migration of ESXi host and Vm’s across datacenters.
• Upgrading from vSphere 4.1 to vSphere 5.0.
• Creating licenses and deploying vMA.
• Configured syslog server and dump collector.
• Creating and managing resource pools and adding the VM’s into the pools.
• Updated Firmware and Proliant Support Pack for Windows 2000/2003 servers.
• Used tools such as VMware Converter, PlateSpin PowerConvert, and Veeam FastSCP to work on ESXi Environment for the P2V conversions.
• Implementation of Active Directory infrastructure and Network fundamentals, protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Management.
• Expertise in remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory using System Center Configuration Manager (SCCM).
• Created Snapshots according to user’s requests and requirement.
• Maintained Web Servers by installing IIS 6, FTP Sites and creating Virtual Directories in IIS 6.
• Involved in Managing, Installing, and Supporting Windows 2003/2008 Servers, and VMware ESX Servers 4.0/4.1/5.
• Building ESXi 4.0/5.0 Hosts and maintain those ESXi servers through vSphere Client.
• Taking care of capacity planning for new clusters, ESXi and VM storage issues.
• Configured HA, DRS clusters, FT for important VM’s.
• Analyzing and implementing OS patches and hot fixes as well as other OS configurations and updates using Blade Logic Patch Management tool.
• Capacity planning using Capacity planner and VMware guided consolidation for gathering the physical machines CPU and Memory usage metrics.
• P2V Hot conversions using converter enterprise 3, 4 and 5.
• P2V cold conversion using VMware Converter Boot CD.
• Performance monitoring using Vizoncorev foglight.
• Presenting FC SAN LUN’s, RDM’s iSCSI LUN’s and NFS mounts.
• Created vSwitches and different ports groups for different purposes.
• Taking care of NIC teaming at ESX server level for redundancy.
• Updating and upgrading ESXi servers using vCenter update manager.

Confidential, Westerville, OH

Systems Admin/VMware Admin

Responsibilities:

• Installation and configuration of VMware VSphere 4.0, ESX 4.1 on a HP Proliant BL C 7000 Server (C-class), VMware Infrastructure Client, VMware VirtualCenter, License Server and VCB Setup.
• Built and maintained the system infrastructure to host the EMR, Titan, and Docutrak application in Citrix farm both in physical and virtual servers. .
• Published application in Citrix Presentation farm through web client, worked in citrix policies, citrix access gateway and web interface.
• Extensively used Password Manager for account management.
• Installed and configured Edgesight to monitor system capacity and performance monitor
• Worked with team member and end users to support and handle the request for the RSA token, User Creation in Active Directory, Server issues.
• VMware tools upgrading and Windows patch updates.
• Migrated datacenters and converted physical servers to virtual servers using VMware convertor and HP Blade servers resulting in a reduction of racks and power usage, decrease downtime during maintenance and upgrades and improved monitoring.
• Created and managed resource pools for Virtual Machines.
• Monitoring and managing performance of ESX servers and Virtual Machines using Virtual Center Server for HA, DRS.
• Involved in live migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.
• Handled the VMware solutions to support multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.
• Administered and setup print servers in Windows 2003/2000 server.
• Creation & Troubleshooting of Virtual Network, ESXi & Virtual Machines.
• Creation of templates from VMs and deploying VMs from templates.
• Administer for windows server and all related server services including FTP, AD, DNS, DHCP and VPN.
• Created Virtual environment by using VMware ESX Server.
• Creating a test Environment in VM Machines for Production Team to test their applications.
• Used WDS and Acronis to deploy operating systems.
• Monitor around 600 physical servers with SCOM and SCCM 2007 and HP insight manager.
• Experience with data center hosting web sites maintaining application servers.
• Perform regular maintenance of Server 2008 and 2003, which consist of adding users, editing user login scripts and granting permission to directories and shared files.
• Monitor Sonic wall CDP (Continues data protection) 6.0 services for offsite backup.
• Provide Active Directory, Group policy and user profile maintenance.
• Maintain Symantec Endpoint protection management console.
• Provided technical support to troubleshoot network connectivity, network printing and user access issue.
• Documentation of the server built process, RSA token support, Citrix Policies, prepared business case documentation about the Citrix farm and VMware for cost cutting
• Researched with other team members in new products and technologies for optimal utilization of the Blade Servers, cost cutting and site-to-site redundancy.
• Administered and implemented VMware ESX server 3.5 hosting VM in window 2003 standard
• Successfully migrated physical server and VM in ESX server using VMware Converter
• Designed and installed the VMware Consolidated Backup to ease the backup of the VM an integrated with VERITAS Netbackup.
• Installed and Configured Window 2003, Terminal Server, Terminal Licenses and performed system and application updates

Confidential

Windows System Administrator

Responsibilities:

• Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software.
• Managed the installation and configuration of Windows 2003 Server/Workstations
• Installation & administration of Windows 2003 Domain Controllers, Active Directory Design& Architecture, File/Print/Database Servers
• Provided Norton Antivirus support for virus security
• Replaced defective Computer and Network equipment as needed such as switches and routers.
• Windows 2K/2003, Installation and configuration and designing of Active Directory
• Configured Group Policies, Active Directory, Exchange, password resets etc. Secured client Wireless Networks using encryption and redeployed their WiFi equipment for proper signal and usage hence improved their bandwidth and productivity.
• Configure, troubleshoot and monitor core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy
• Supported 75 end users in many aspects of the hardware and software environment.
• Installed hardware, applications, maintained LAN / WAN / Wireless networks, support remote access users, develop documentation, the IT team.
• Managed network servers and components including installation, configuration and maintenance.
• Prepared and presented report to management on organization’s security and virus protection audit.