SUMMARY

• Over 7 Years of IT experience as aWindows Systems Administration, Application Packaging,andTechnical Support.
• Installation ofCitrix Presentation server 4.0/4.5& XenApp 5.0/6.0/6.5/7.0/7.5 &XenDesktop 4.0/5.0/5.5/5.6/6.0/6.5/7.5 &Citrix Client Tools
• Involved in Migrating the Servers from one Data Center to another Data Center.
• Working on the regional server issues through Incidents Tickets of Remedy Tool
• Expertise in creatingCitrix Streaming ProfilesandPublishing Applicationsto users inCitrix XenApp 4.5/5.0/6.0/6.5.
• Citrix Xenapp Web Interface Administration Via IIS.
• Working on the regional server issues through Incidents Tickets of Remedy Tool
• Involved in managing multiples domains in active directory integrated organization.
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.
• In - depth knowledge in dealing with WindowsRegistry and FileSystems.
• Extensive experience with troubleshootingWindows Installer (MSI) & Windows Installer Transforms (MST)installation and runtime errors.
• Migrating the CitrixMetaframe Presentation Servers from 1.8 to 4.0 & 4.0 to 4.5&Xenapp 5.0 to 6.5
• Enabling Web Access and Securing the Published Applications and Content
• Configuring Metaframe Presentation Server Policies, Load Management and Printers
• Experience with HP servers (DL360, DL380, DL580, ML 570), IBM servers and Dell Power Edge Servers.
• Expertise inSQL Server, Microsoft Office SharePoint Server (MOSS2007).
• Providing Comprehensive documentation for system builds.
• Excellent interpersonal and oral/writtenCommunication skillsand havehigh adaptabilityto changes in technology.

TECHNICAL SKILLS

Languages: C, C++,C#, java, SQL, VB.

Operating Systems: DOS, Windows 2000 Server, Windows Server 2003, Windows NT 4 Server and Workstation, Windows XP/Vista/Windows 7 (Professional),Solaris/Linux.

Backup: Arcserve, Win 2000 backup.

Network services: DNS, DHCP, WINS, Remote Installation Service

Web Technologies: HTML, DHTML, CSS, XML, IIS, AJAX, SharePoint Server 2007(MOSS 2007).

TerminalService Application Servers: Citrix Metaframe PS 4.0, XenApp 4.5/ 5.0/6.0/6.5/7.0/7.5 , XenDesktop 4.0/5.0/5.5/5.6/6.0/6.5/7.5

Databases: SQL Server 2000/2005/2008 , Oracle 10g

Scripting Language: VBScript, Jscript

Packaging Tools: Ms-Office, Adobe Photoshop.

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth, TX

Sr. Systems Engineer/Citrix Engineer

Responsibilities:

• Installation, configuration and administration of multiple XenApp farms.
• XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices.
• Citrix Web Interface, publishing/disabling applications.
• Creating the required Farm Data Store on SQL server 2008
• Rolling out the most recent version of any receivers, plug-ins, and agents.
• Working with Migration of applications
• Certification of applications in Windows Server 2008 platforms
• Creating GPOs and leveraging Citrix Policies
• Implementing Citrix Universal Print drivers for printer mapping
• Administration and support for applications hosted in XenApp server.XenDesktop 7.5 Experience:
• Citrix XenDesktop 7.5 and Storefront 2.6
• Deployment of on-demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations.
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Setting up XenDesktop data store
• Creating a Desktop Delivery Controllers and adding servers to the farm
• Deploying Desktop Studio for easy administration
• Provisioning Virtual desktops, creating pooled desktops and assigning users
• Administration and support for day-to-day operations on a Persistent and pooled desktops.

Environment: Windows7/Windows XP/VISTA/ 2000/2003/2008 , VMWARE ESX Server, Citrix 4.5, Xenapp 6.0/ 6.5, XenDesktop 6.5/7.5. Windows Active Directory & Clustering & SQL Server 2008.

Confidential, Phoenix, AZ

Citrix Administrator

Responsibilities:

• Confidential hasCitrix XenApp 4.5environment to deliver applications to the business users.
• Expertise in using CitrixAccess Management ConsoleandPresentation Server consoles.
• Profiled and deployed over 500 Business Applications and 200 Technical Tools through Citrix to the end users.
• Worked with application owners and gathered requirements for our project.
• Profiled and streamed applications onCitrix Profiler 1.2and1.3versions andCitrix Streaming Client 1.2 & 5.2(5.2.1)Versions.
• Packaged applications inWise Packaging Studio 5.0which are not compatible in Citrix.
• Involved in fixing the interoperability among different applications and setting the rules on profiles inApplication Isolation Environment(AIE). Involved in troubleshooting functionality errors of the applications in isolation environment.
• UsedCDF Trace,Proc Mon,File Mon&Rag Monto trouble shoot application profiles in Isolation environment.
• Involved in pre-Delivering applications to Presentation Servers throughRide deployment Scripts(deploy.bat & psexec.bat) provided by Citrix.
• Scripted and tested applications inCitrix Edge Sight for Load testing version 3.0to Load Test for multi-user compatibility in terminal services environment. Experience inEdge Sight Server consoleto monitor application performance in Citrix Farm.
• Responsible forAdministration of Active Directoryanddelegating control / permissions.
• Extensively worked inWindows Active Directoryto create users & groups.
• Documented step-by-step process used when profiling using Application Profiler.

Environment: Citrix Presentation server 4.5/4.0, Windows server 2003/2008, SQL Server 2005/2008.Windows NT servers, Wise Package Studio 7.0

Confidential, Chevey Chase, MD

Senior Citrix Administrator

Responsibilities:

• Responsible for administering and supporting 350Citrix serverenvironment on Windows Server 2003/2008.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Certify home grown and third party applications to run in windows Terminal server environment
• Supporting in-house application management in Citrix environment throughCitrix Streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Troubleshoot various issues related toCitrix resource manager,Printersetc.
• Monitored Citrix server’s health by usingCitrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis
• DevelopedVirtual appsfor in-house client server applications throughCitrix Streaming profiler 6.5/6.0/5.2.
• Provided 24/7 Production support for Citrix environment.
• ConfiguredWYSE Terminalsto provide thin client solution to Business users.
• Performed scripting through VBS, CMD.
• ImplementedQuarterly patchesto the servers suggested byMicrosoft.
• Working with troubleshooting toolsCDF Trace,PROC MONandDependency Walker.
• Supported 5,000 plus User base

Environment: Citrix XenApp 5.0/4.5, Windows server 20 & X64, Citrix Streaming Profiler 6.5/6.0/5.2, SQL 2005/2008.

Confidential, Irvine CA

Citrix Support Engineer

Responsibilities:

• Implementation of Citrix XenApp server 4.5 and upgrade existing 4.0 environments.
• To support and maintain Metaframe XP farms, Database servers and legacy application support.
• Integrate Web Interface servers with Citrix Access Gateway (CAG) and Netscalar Implementation and support,
• Application deployment, publishing application and access rights control
• Deploying Citrix EdgeSight for end user experience monitoring.
• Coordinate with Operations team for Data Center support.
• Monitor Servers, report anomalies, implementation of patches working with network and security teams for smooth floor management.
• Configure and Support replication of File servers using DFS.
• Implementation of Citrix Streaming server and publish streamed applications.
• Implemented Citrix Xp Presentation Server - 35 server Citrix farm to host financial, sales, and accounting applications
• AD migration NT-2000, Exchange 5.5-2000, US and Worldwide offices
• Third Level support for troubleshooting and support of LAN/WAN, including Citrix, Exchange, Active Directory, DHCP, DNS, WINS, SNMP, and Security
• Scheduled routine test Backup, Restore, and Disaster Recovery plans and procedures/policies.
• Additionally, work closely with QA, Development and Support assisting in knowledge transfer in Networking and all Windows operating systems to support in debugging, meeting deadlines for product release dates and customer support.

Environment: Citrix XenApp 4.0/4.5, Windows server 20 & X64, Citrix Streaming Profiler 5.2, SQL 2005/2008.

Confidential

Windows Server Support

Responsibilities:

• Primary responsibility was to maintain availability of the corporate LAN consisting of servers, client workstations, laptops, printers.
• Maintained a Windows 2000 and NT LAN of 5 servers, 100+ clients and 100+ users
• Implemented and maintained corporate Intranet sites.
• Implemented, administered and monitored NAT server/firewall providing Internet access to client computers through the corporate LAN.
• Administered and maintained Microsoft Exchange Server and mailboxes.
• Provided end user application software and operating system software support.
• Day to day Backup of file server with windows backup tool.
• Maintenance Lotus Domino server R5 installation, configuring Lotus notes and troubleshooting.
• Installation, Configure and Maintenance of F&O Application, Citrix Applications and other Stock Exchange related Applications.
• Software Deployment from server to several clients.
• Installation and Configuring WINS, DNS, DHCP.
• Maintaining Branded clients IBM, Compaq, and HP.
• Installation of Sql 2000 and creating databases and roles and taking backup maintenance of Antivirus corporate edition.
• Installation and configuration of Network printers such as HP LaserJet 2200DN, 4050N
• Installation and configuring HP Branded systems preloaded software.
• Software Installations and Printers.
• Installation and configuring HP, Compaq Laptops preloaded software.
• Trouble shooting HP desktops and laptops.
• McAfee Antivirus and updating Antivirus Patches

Environment: WindowsXP/VISTA/2000, Citrix, VMWARE ESXServer, Windows Active Directory, Cisco Network