SUMMARY

• 7+ years of experience in Windows Systems designing, deploying virtual networks and upgrading systems, including hardware, software, networks, databases, servers and peripheral devices.
• Extensive knowledge of Citrix XenApp and XenDesktop 7.8
• Innovative results - driven IT professional with solid history of progressive hands-on experience in the analysis, administration, management, and support of information management systems.
• Extensive experience in Windows, Virtualization technologies and Storage area network solutions.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Server builds with Windows 2008 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Extensive knowledge in advance features of ESX VMOTION, HA and DRS including VMware Lab Manage.
• Extensive knowledge and experience with implementing and administering vBlock
• Experience in P2V, V2V Migration using VMware Standalone Converter. .
• Experience in iSCSI SAN, NAS, NFS Storage, CommVault 10.0 & 11.0 and RAID technologies.
• Knowledge of configuring storage appliances such as EMC, IBM, HP3Par, Dell to setup redundant environment.
• Extensive experience in Windows 2012 R2/2012/2008 R2/2008/2003 Servers at single or multi domain platforms.
• Worked on Microsoft Office365 and Migration of mailboxes from Exchange 2003 platform to Office365
• Experience in Microsoft Office 365 solutions such as Exchange, Office, Lync, One Drive and SharePoint.
• Experience with 2-factor authentication.
• Experience with HP, IBM and Dell hardware including rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Designed and implemented infrastructure for major Projects and applications such Solarwinds, Kiwi Syslog, Road net Transportation Suite and Office365.
• Experience consolidating domains and forests using ADMT.
• Extensive understanding of networking concepts, (IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, Ethernet Port, Patch Panel and wireless networks)
• Administering production server’s/network infrastructure that includes Domain Controllers, Exchange 2003/2010 Mail Servers, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2/2012R2.
• Experience in disaster recovery in physical and virtual environments with vCenter Site Recovery Manager.
• Experience in Citrix XenApp, XenDesktop and VDI Technologies.
• Experience with static desktop and dynamic desktop supporting technologies such as Thin Cloning, Provisioning, Application Virtualization (App-V).
• Experience in Powershell and Powercli for automating VM build process.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Excellent understanding of networking fundamentals and network security. Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Experience with Datacenter Infrastructure involving work with maintenance on server hardware, storage devices, network devices and Power Distribution Units (PDUs).
• Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly.
• Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player with excellent organizational and analytical skills.

TECHNICAL SKILLS

VMware: vBlock, VMware vSphere 5.0/5.5/6.0, vCenter Server 5.0/5.5/6.0, ESX 5.0/5.5/6.0, VMware Update Manager, HA, DRS, FT, vMotion, Storage vMotion, VMware Converter, SRM Platespin Migrate, Double-take, VMware Capacity Planner, vCloud and Workspace Suite, VMware Virtual Desktop Infrastructure (VDI), vMware Horizion View 5.0/6.0,VMware Data Center Virtualization, VCOPS.

Windows Administration: Configuration of DHCP and DNS, installation and configuration of VPN client, Windows Server 2003/2008/2012 R2 - installation and configuration, installation and configuration of Active Directory creating users and groups, SCCM, setting user access controls, domains creation and setup.

Networking: OSI Reference Model, IPv4 and IPv6 addressing and subnetting, Ethernet LAN, TCP/IP, UDP, switches, routing concepts, virtual network concepts including vSwitches, VLANs, dvSwitch, TCP/IP stack for virtualization, configuration of printers and, scanners.

Hardware: HP ProLiant DL380 G5/G6 Intel Xeon, HP ProLiant DL385 G6/G7 AMD Opteron, Dell PowerEdge 2850, 2950, R710, HP BL 460c G5/G6 blade servers, C7000 HP Chassis. NetApp V6000 Series.

Operating Systems: Windows Server OS - 2003/2008/2008 R2/2012R2.

Scripting Skills: Powershell

PROFESSIONAL EXPERIENCE

Confidential, Franklin, WI

Systems Administrator

Responsibilities:

• Customized and optimized Windows 10 for VDI deployments.
• Provided insight and recommendations on Citrix products and best practices; worked with the professional services team on customer-facing Citrix projects.
• Managed and deployed Exchange 2010/2013 systems while supporting 120,000 user mailboxes
• Using Citrix for the Managed Services department, leveraging deep knowledge of Active Directory, Exchange, and Domain Management.
• Serves as a senior member of the DaaS team, and designated expert on Citrix technologies, virtualization, and networking.
• Administration of CA monitoring tools like Netuitive, SOI and Spectrum and reporting anomalies like high CPU/memory usage in windows servers, hung threads in critical applications (Big 10/ Elite 8) to application teams
• Worked in an ITIL framework with service management tools like HPSM and Cherwell
• Participated in escalation of P1 incidents through Critical Incident Management team and provided monitoring inputs including anomalies through Netuitive, SOI and Spectrum monitoring tools
• Worked as Windows Systems Administrator supporting Windows 2012 and 2008 servers through vMware vSphere.
• Performed L1/L2 Network Administrator tasks like checking status of firewall switches, bgp backward transition, lacp timeout.
• Worked with RACR device users to troubleshoot their network issues which included engaging ISPs whenever necessary.
• Managed and administered virtual desktops through VDI for 4000+ users
• Worked in a SAFE Agile framework with two week sprints for onboarding alerts and checkouts from different application teams
• Participated in all SAFE Agile ceremonies - Retrospectives, Daily Stand-ups, PI planning, Sprint planning and Inspect and Adapt sessions
• Used JIRA for updating stories and epics in SAFE Agile framework
• Monitored various financial applications like ROSS, CIMS, CSS, FFS for anomalies and hung threads to avoid P1 incidents through proactive monitoring

Confidential, Easton, PA

Active Directory Migration Consultant

Responsibilities:

• Working on Global Migration Project with Confidential to move 2200 User Computer to a newly created domain.
• Day to Day include, Heavy GPO/GPP, DNS, DHCP, IPAM. NetApp Storage, Vmware SRM, Vmware Vcenter, Vmware Esxi.
• Include patching systems with Vmware update manager, and SCCM. Supporing Citrix XenApp 6.5/7.14, StoreFront 3.x, Netscalter Gateway 11.0-11.1, Citrix Director, Citrix WEM.
• Training and mentoring desktop/helpdesk on changing technologies. While moving forward on project to ensure the environment meets the standards of the Banking industry.
• Consulting with Enterprise knowledge on Citrix. Supporting XenApp 6.5/ with migrating XenApp 6.5 Farm to XenApp 7.14.1.
• Provides Support on Citrix UPM including Workspace Environment Manager, Citrix PVS 7.1- 7.13, Citrix polices with in-depth OS tuning
• Citrix Storefront 3.5 - 3.11, Citrix Director 7.14, and Citrix NetScaler's Gateway-11.1 with customizing UI interfaces such as java script, and html.
• Maintaining daily operations Window Server 2012R2-2008 Active Directory, this involves cleaning up AD Sites and Services
• Group Policy Objects, FRS Sysvol migrations to DFSR Sysvol, along administering, and troubleshooting Active Directory Concerns and Issues that occur.
• This also involves using Microsoft RAP services to identify issues that may occur in Active Directory and rectifying them.
• Expertise in Installation, Configuring, Deploying, Troubleshooting, administration and maintenance of ESXI 5.1/5.5/6.0, VCenter 6
• Platform Services Controller 6 appliances. P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor.
• Experience migrating Vcenter infrastructure from one datacenter to another.
• Quest Migration Manager (QMM) was used to move computers from the old domain to the new.
• Updating Migration progress on Sharepoint on a daily basis
• Moving 200 computer per day to meet the deadline
• Automating the process using Windows Powershell to identify last logon stamp on each of the computers to be moved.

Confidential, San Antonio, TX

Sr Systems Engineer

Responsibilities:

• Worked in Converged Infrastructure Operations Team with an Environment consisting of 4000+users, 4500 servers, Win2003 R2, Win2008R2, Win 2012R2, VCE vBlock, vSphere 5.5/6.0
• Building Win2012R2 Servers as per the requirements given, on the VCE vBlock
• Resolving at least 30 Tickets per day pertaining to Infrastructure Operations Team using the Cherwell Ticketing System
• Administering and Completing File Share Migration (more than 800 shared folders) using DFS
• Administering and Troubleshooting issues within apps on Citrix 7.8 using Citrix Director and Citrix Studio
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Configuration and support of remote access through NetScaler ADC and Citrix StoreFront, including Load Balancing for Delivery Controllers, StoreFront etc.
• Enabling secure remote access through CitrixNetScaler, Load Balancing StoreFront, XML Brokers etc. to ensure maximum uptime.
• Deploying a monitoring solution for the Citrix environment using Director,NetScalerInsight Services etc.
• Worked on Authentication and Identity Assurance tool RSA SecureID Access which manages usersauthentication and access through cloud, mobile, web and traditional methods.
• Preparing 3000 HP laptops with Windows 10, Built a customizedWindows 10 for desktop editions image.
• Pushed down apps through SCCM 2012.Used Active Directory to add/remove users and machines names, tracking all the new and older laptops/desktops.
• Migration of mailboxes from Exchange 2013 to Office365
• Administration, Management and Deployment of Office365
• Windows Server 2003, 2008, 2012 deployment, migration, consolidation
• Cloud service integration between Office 365, Sharepoint, usingsingle sign-on (SSO) identity management for authentication/permissions
• Experience in writing PowerShell code for example gathering information related to cert expiry, performance counters, database sizes, API usage, Service health and building reports/alerts on top of it.
• Create and implemented upgrade strategies for the current environment with specific attention to Microsoft SCCM 2012, GPO, and WSUS throughout the environment.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO andSCCM 2012.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• SCCM2012 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Distribution points, Reporting).
• Identifying and resolvingSCCM2012 deployment issues.
• Performing day to day SCOM operations about resolving alerts and tuning resolution states etc.
• Documented the migration process in detail and initiated the migration tasks.
• Perform root cause failure analysis using log files and Event log reports.
• Working with vendors to troubleshoot problems within CommVault 10 & CommVault 11
• Restoring files from the CommVault Storage System and Isolon NAS
• Working to maintain and resolve issues pertaining to shared folders on Isolon and EMC Celerra
• Using Powershell scripts to automate processes pertaining to installing software’s on Windows Server 2012R2
• Administering and implementing Exchange 2007 & Exchange 2013
• Managing and Troubleshooting issues with Win2003, Win2008R2, Win2012R2 Servers
• Managing users on ADUC, Exchange 2007 & Exchange 2013
• Using Infoblox Grid Manager to configure DNS and IP entries
• IBM Tivoli Identity Manager used to manage NERC users and MyID to manage Corporate Users
• Planning and Implementation of Home Drive Migration for over 2000 users
• Migrating user mailboxes from Exchange
• Strong Working Experience with Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), FTP Links, LDAP integration.
• Server builds with Windows 2008 R2, 2012 R2 withIIS, Tomcat.
• Working with Application team on deploying code and configuring theIISWeb Servers, as per the project requirement.
• Strong Working Knowledge in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.
• Extensive experience in creating and managing Distribution Lists, Recipients,Shared Mailboxes, Shared Calendars on Exchange 2013 & Exchange 2007.
• Using Powershell scripts to automate tasks.
• Assigning folder permissions to the users by gathering approval from the group owners.
• Experience in EMC Clarion SAN Storage, NAS storage environment
• Created change request forms and worked on any change request tickets issued for/by the Virtualization Operations team using Cherwell Service Manager.
• Responded to incidents of various priority levels (P1/P2/P3) and worked in co-ordination with separate teams, sometimes with lower tier teams.
• Performed level 2 and 3 troubleshooting, also provided day to day support for the infrastructure operation including communicating with the vendors in an environment which was more than 95% virtualized.

Confidential, Milwaukee, WI

VMware Administrator

Responsibilities:

• Windows Server 2003, 2008, 2012 deployment, migration, consolidation
• Office 365 cloud service integration with on-prem workloads, storage, identity management (AD, Azure AD sync, 3rd party identity services)
• Server builds with Windows 2008 R2, 2012 R2 withIIS, Tomcat.
• Working with Application team on deploying code and configuring theIISWeb Servers, as per the project requirement.
• Carried out VDI usingVMware Horizon View and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Maintained and configured VMware Horizon ViewSuite of products
• Monitored and managed logs by usingVMwareLog Insight
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO andSCCM 2012.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• Worked on building Virtual environment on CITRIX platform. Added 20 hosts and 400 Virtual machines into the clustered virtual infrastructure
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Enabling secure remote access through CitrixNetScaler, Load Balancing StoreFront, XML Brokers etc. to ensure maximum uptime.
• Deploying a monitoring solution for the Citrix environment using Director,NetScalerInsight Services etc.
• Extensive experience in working with the Windows servers 2008, 2012R2.
• Administrating DNS, DHCP, and Exchange & ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experience in iSCSI SAN, NAS, and NFS Storage and RAID technologies.
• Experience with User Administrator, Implementation and User revalidation, Patch Advisory and daily system health check, BIOS flash, raid Bios upgradation, Mass Migration.
• Installed and configure Hyper-V manager on Windows 2008 Hyper-V Host.
• Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.
• Using Powershell scripts to automate tasks.
• Created, tracked, and closed trouble tickets via Remedy Ticket Tracking Tool.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.

Confidential, Jersey City, NJ

VMware/ Windows Administrator

Responsibilities:

• Configured & Deployed ESX/ESXi server in corporate production environment.
• Used automation scripts to minimize error level in day to day VMware operations.
• Maintained and configured VMware Horizon ViewSuite of products
• Server builds with Windows 2008 R2, 2012 R2 withIIS, Tomcat.
• Working with Application team on deploying code and configuring theIISWeb Servers, as per the project requirement.
• Monitored and managed logs by usingVMwareLog Insight
• Involved in maintenance ofCitrix XP, PS 3.0 and PS 4.0 farm, which includes more than 100 Servers and 100 various applications.
• Involved in Installation and upgrading the various applications on Citrix Servers andpublishing the Applicationon Citrix PS 4.0 farm.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Played role as a VMware to provide L3 support in a complex Environment.
• Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over the bidirectional SRM.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Installing VMware ESX and ESXi Servers on Cisco UCS and HP blade servers with Flex 10 Networking.
• Deployed VMware ESX server 3.0 (virtualization technology) for Intel platforms (Windows and Linux servers). Total of 40 ESX servers with over 600 VMs with Virtual center.
• Hands on experience with Internet Authentication Service (IAS)/ Network Policy Server (NPS) on Win 2003, Win 2008 &win2012R2 servers for centralized user authentication.
• Experience with using IAS Console for configuring IAS service on local computers.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO andSCCM 2012.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• User Support - Monitoring and troubleshooting system performance, server & user related problems. Support users to resolve their day to day issues related to OS, E-mail, Account issues, hardware etc.
• Responsible for Backup/recovery strategy of all ESX servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network.
• Responsible in diagnosing & troubleshooting of VMware ESX and Virtual Center Environments.
• Support & Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day to day issues.

Confidential, Tampa Florida

VMware /Windows Engineer

Responsibilities:

• Implementation of Active Directory infrastructure and Network fundamentals, protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Management.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Server builds with Windows 2008 R2 withIIS, Tomcat.
• Working with Application team on deploying code and configuring theIISWeb Servers, as per the project requirement.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Implemented Desktop Virtualization (VDI) and vWorkspace.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Create application packages in the APP-V Management Console to publish it.
• Virtualized physical windows servers using VMware converter and double-take.
• Added additional hard disks using vSphere 5.5 and reconfigured the network settings of the target virtual machines.
• Installing VMware ESX and ESXi Servers on Cisco UCS and HP blade servers with Flex 10 Networking.
• Extensive experience in working with the Wintel servers 2008, 2012 and Hyper-V.
• Scripted the vmdk disk creation using Power shell scripting and implemented it in Power CLI.
• Coordinated server downtimes and application downtimes with the customers and other teams during migrations.
• Worked on SCCM 2007 and WSUS for Windows OS deployment and Patch management.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO andSCCM 2007.
• Monitored the migration activity during nights and provided onsite and remote phone support to the migration team. Updated management about the progress of migration.

Confidential

VMware/Windows Support Engineer

Responsibilities:

• Managed Virtualization Environment using VM Ware ESX 4.x, VM Ware V Sphere 5.x, Virtual Center, and VI Client.
• Installation, Configuration, Administration and Troubleshooting of ESX 4.x,Vsphere 5.0, Virtual Center, VI Client.
• Creating and Managing Virtual Machines and Templates.
• Creating PowerShell and PowerCLI script for automating VM build process, worked with clones and snapshots of Virtual Machines.
• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).
• Configured Resource Pool, V Motion, Alerts, Alarms, NTP.
• Consolidated domains and forests using ADMT 3.x.
• Experience in iSCSI SAN, NAS, and NFS Storage and RAID technologies.
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
• Installation and configuration of Windows 2003/2008 servers. Configuration and managing Active Directory, DHCP, FTP, IIS & DNS.
• Created Virtual Machines, installed OS (Linux, windows), installed applications and patches and monitored their performance.
• Troubleshooting Virtual machine performance (CLI and GUI)
• Maintained CitrixPresentation Server Enterprise (Citrix Application streaming)
• Installed and configured Microsoft Exchange 2007 and Blackberry Exchange server.
• Troubleshooting network connectivity including: TCP/IP configuration, VPN connectivity, Server/Workstation troubleshooting and repair.
• Installed WSUS and configured for patch deployment.
• Maintaining Backups using VERITAS Backup Exec 8.6/9.0.Used various Agents Microsoft SQL, Remote, Lotus Domino, Library Expansion
• Assigning IP addresses creating various subnet, troubleshooting and resolving IP address conflict.
• Expertise knowledge in troubleshooting LAN, WAN network/wireless network problems using TCP/IP network commands like PING, NSLOOKUP, ROUTE, TRACERT.