IT and Networking Engineer Resume

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential .

Responsibilities:

Working as a Network Engineer to Support Managed Network & Voice issues including but not limited to resolving Service Impacting Issues, Network Outages, VPN Issues (SSL & IPSec), DHCP, DNS, TFTP, HSRP, GLBP, VLANs, QoS, Network Latency, Natting, Access Lists, Device Security, BGP, Static Routing, Policy Routing, Physical Layer Issues, Barracuda Spam Filtering Issues, Fortinet/ Cisco ASA Firewall Issues, Configuration of Managed Cisco Routers & Switches, Switch Stacking, MPLS Network Issues, Configuration of Failover Routes, Load Balancing, Configuration of VPN Tunnels for MPLS etc.
Working with Infrastructure Engineers, Data Engineers & Solution Design Engineers for new sites Test & Turn Ups, and During TTUs working with various Carriers e.g. AT&T, Sprint, Time Warner, Level 3, XO Communications, CenturyLink, Cogent, Masergy, Verizon, Intelliquent/GTT, Granite etc. & Onsite technicians for Layer 1 Issues, Connectivity Issues, Configuration Issues, Routing Issues, and BGP Issues etc. After successful turn ups, adding nodes to Network Monitoring Tool and setup alerts configuration for Company & Client. Addition of nodes to Cirrus Backup Configuration Server. Communicate with Clients & Carriers regarding scheduled Maintenances on circuits & Infrastructure Equipment.
Proactively working on Circuits (DS1, DS3, Metro E, EoDS1, EoC, ENALN, NLAN, SNLAN, ELINE, Broadband, DSL etc.) Issues using alerts from Tivoli & Netmon to fix the issues before client even knows they occur. During that, working with various carriers for the resolution of issue.
Supporting Medium to Large Businesses (Clients) for managed VOIP issues including but not limited to Cisco IP Phones, ATA Devices, Fax Machines, Plantronics Headsets, IAD Devices, FXO, FXS, FB Lines using Company’s Proprietary Applications (ITC, ICC, MaxxPoint, ControlMaxx 12, VoiceMaxx CE), Broad soft M6, CUCDM (Cisco). ICC & ControlMaxx 12 are full featured Web Based Call Center Management Tools with Tons of features to efficiently and effectively Control a Call Center Environment

IT and Networking Engineer

Confidential .

Responsibilities:

Management of the acquisition, installation and maintenance of the organization’s local area network, Internet, hardware & software.
Continuously improving the organization's Website; adding new functionality and improving user ability to interact without technical support. e.g. ebizautos.com, autotrader.com, cars.com, craigslist etc.
Continuously finding new ways to improve the internet marketing/advertisement system.
Performing routine preventive maintenance on hardware and software.
Troubleshooting workstations, operating systems (Windows 7, Vista & XP), network connectivity, wireless routers, range extenders, software applications, phones, copiers, printers, credit card machines and other technology related machines.
Managing all kind of backups.
Creating and maintaining Inventory, work logs & sensitive Data logs.
Managing other IT related activities as needed.

Professor

Confidential .

Responsibilities:

Teaching Fundamental Computer Concepts and Computer’s Application in Business.
Teaching Programming Techniques using C and C++.
Implementation of programming concepts through daily life program’s assignments during Lab sessions.
Teaching Computer Networks and Advance Computer Networking concepts.
Working as In charge of laboratory in the concerned discipline.
Helping students in understanding real time computer network configuration during Lab sessions.
Demonstrating computer’s hardware during Lab sessions.

Manager IT

Confidential .

Responsibilities:

Management of the acquisition, installation and maintenance of the organization’s local area network, hardware & software.
Development and maintenance of web - based applications including websites.
Continuously improving the organization's Website and Intranet; adding new functionality and improving user ability to maintain without technical support.
Troubleshooting workstations, networks, software applications, phones, copiers and other technologies.
Creating and maintaining LAN/WAN maintenance logs. Maintaining knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.

TECHNICAL SKILLS:

Computer’s Logic & Design
Advance Computer Architecture
Computer Networks
Advance Computer Networks
Computer Communication
Artificial Neural Networks
Computer Programming using C
C++ and JAVA
Software Engineering
Advance Software Engineering
Software Project Management
Design and Analysis of Algorithms
Theory of Computation
HTML
DHTML
XML
VB
ASP
JSP
PHP
My SQL
SQL Server
PC
Microsoft Excel
Word
Access
Powerpoint
MS Project
MS Visio
Corel Draw
Adobe Photoshop CS3
CS5 etc.

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