SUMMARY

• 8+ years of Systems Administration experience on Windows server 2003/2008/2008 R2/2012/2012R2/2016/2019 and VMware vSphere, ESX/ESXi 4.1,5.0,5.5, 6.0,6.5, VMware vCenter 4.1, 5.0, 5.5,6.0,6.5.
• Have experience of managing Windows Server environment: Active Directory, Domain Services, GPOs, DNS, DHCP, WINS Name Resolution, File & Print Server, IIS (Web Server), FTP, Terminal Server, WSUS, Microsoft Clustering, Exchange Mail Server and ISA Server.
• Hands on experience with the vCenter server features like vMotion, Distributed Resource Scheduler (DRS), Fault Tolerance (FT), Distributed Power Management (DPM), Storage vMotion, High Availability (HA), and other products of VMware.
• Extensive experience in managing Data Center environment with administering, installing, and troubleshooting Microsoft Servers and Workstations.
• Experience in Managing Multiple Windows Systems with Microsoft SCCM 2007/ SCCM 2012 providing Patch Management, Software Distribution and OS deployment.
• Experience in handling more than 3000+ mix of Windows servers, 200+ ESXi servers, remote data center, multiple vCente servers.
• Subject Matter Expert in VMware infrastructure: ESX/ ESXi technology, vSphere including vCenter, VDI, NSX, HA architectures.
• Managed SharePointend user accounts, permissions and access rights, managed database connections.
• Monitored the Microsoft SharePointinfrastructure performance and troubleshoot problem areas.
• Expert in maintaining Business Continuity and performing Disaster Recovery (DR) using VMware Site Recovery Manager (SRM).
• Expertise in various VMware products including cloud products like vRops, vCOPs, VMware Horizon View and Automation tools including VMware vRealize Orchestrator and vSphere PowerCLI.
• Strong experience in networking concepts such as vSwitches, dvSwitch, VMkernel ports, VM ports, traffic shaping, NIC teaming, load balancing & failover detection.
• Hands on experience in performing windows and VMware server automation using scripting language Power shell, VB Script, Batch scripting, PowerCLI.
• Well experienced in Creating Templates, VDIPool creations, VDI Provisioning, VM priorities, Roles and permissions, Resource pools, VM Cloning and Snapshots.
• Experience with Veeam Backup and Replication.
• Strong knowledge of networking fundamentals and TCP/IP protocol suite, including enterprise DNS and DHCP, subnetting, virtual networking and wireless networks.
• Capable of administering/configuring iSCSI SAN, FC SAN, NAS, NFS, EMC VNX, VMAX, and Netapp and familiar with RAID concept.
• Understanding of typical IT support oriented Service Level Agreements and how to achieve SLA results.
• Making sure the MS Windows and VMware platform meet or exceed organization goals for availability, capacity, efficiency, scalability, and performance.

TECHNICAL SKILLS

VMware: VMware vSphere 4.0, 4.1, 5.0, 5.1, 5.5,6.0, 6.5 (ESX/ESXi), vCenter server, VMware vCenter update Manager, vCenter Single Sign - On, VMware view 5.1, 5.0, 4.5, 4.0, VMware ThinApp 3.5, Plate spin, VMware Data Recovery, VMware vCloud Director 5.1/5, VMware Consolidated backup,VMware vCLI, SRM.

Operating Systems: Windows Server 2003/2008/2012 , SharePoint server, Mac OS, Red Hat Linux

Networking: LAN/WAN routing, VLAN, VPN, IP Sub-netting, TCP/IP, DNS, DHCP

RDBMS: MySQL, Microsoft SQL server

Storage: Netapp, ISCSI SAN and NAS

Software/IDE: MS Office, MS Visio, MS Project, Microsoft CRM, office 365

Scripting Language: PowerShell, VBScript, Batch script, Bash

Hardware: HP Prolient, HP Blade Server, CISCO UCS 5108, Dell Power Edge, Cisco UCS BladeHP Blade servers, HP Rack servers, Dell Servers, IBM H-series blade, & Wintel Servers.

Protocols: TCP/IP, IPsec, ARP, UDP, SMTP, POP, HTTP, FTP, SSH, Telnet, IIS

PROFESSIONAL EXPERIENCE

Windows/ VMware Administrator

Confidential, Fargo, ND

Responsibilities:

• Involved with developing and implementing IT initiatives to increase productivity and efficiency
• Administration of Windows Active Directory (AD), Group Policy Objects (GPOs), ADFS, ADCS, Hyper - V, Microsoft IIS servers, DNS, DHCP, FTP, SQL Database Server, Failover Clustering, File server and Print servers.
• Planned,coordinated with Team Members for migration activity from Windows 2008R2 to Windows 2012/2016.
• Created PowerShell scripts for task automation.
• Patch Management using WSUS, SCCM and Ivanti.
• Remediation, vulnerability assessment, security patching and handling Risk Forms.
• Backup and Restoring, task scheduling and task automation. worked with IIS server for configuring sites, application pools, editing site bindings with SSL certs, load balancing of websites, and deleting IIS logs through PowerShell script in a regular basis.
• Configured Active Directory Certificate Services (ADCS), Certification authority (CA).
• Worked closely with Network team and Application team to scan 2000+ servers to locate a wildcard SSL cert to track down expiration date and replaced the expired cert with new cert and automated the process through PowerShell scripting.
• Researched and documented what servers/processes/etc are using SSL/TLS certs through PowerShell script.
• Pulled out reports of IIS site bindings across the environment and updated the SSL certs to avoid system downtime.
• Managed self signed, external/ internal trusted root CA, issued and revocation certs.
• Worked with Enterprise Managed PKI system-Digicert CertCentral to issue, remediate and renew certs.
• Installed and configured ServiceNow MID servers and documented the process.
• Day to day working experience and troubleshooting related to SharePoint, Skype for Business, and Outlook.
• Configured inbound and outbound Firewall rules, troubleshoot networking issues.
• Server commissioning/ decommissioning, configured GPOs/STIG for commissioning 2019 sever.
• IIS site configuration, IIS site decommissioning, Firewall rule configuration to establish communication between websites and multiple databases.
• Configured GPOs/ STIG and troubleshoot GPOs related issues on newly built servers.
• Installed RSA Multifactor Authintication, updated the RSA client to the latest version.
• Troubleshoot Avamar backup issue, re-registering Avamar Windows and SQL client, restarting services and Failover custer role.
• Configured Windows and SQL clusters and troubleshoot issues through Windows failover cluster management.
• Compiled Service Account info related to Services, Scheduled Tasks and IIS App Pools through PowerShell script on over 2000 Windows servers of different versions and changed Service Account passwords in a regular interval.
• Designed and implemented efficiency and consolidation improvements across multiple Active Directory Forests and Domains.
• Managed Virtual machines through Snapshots, Templates, Hot clone, Cold Clone, P2V, V2P and V2V conversions
• Worked on vCenter Site Recovery Manager(vCenter SRM) for the disaster recovery and managed recovery plans.
• Installed and Configured Single Sign on Server (SSO) and vCenter Inventory Services.
• Performed the SharePoint farm backup for disaster recovery and planning.
• Performed the set-up and configuration of SharePointServices on Servers, maintenance of Web Front End Servers, Indexing Servers, and maintaining Database servers.
• Customized Out-Of-Box Web parts and Created Custom Web parts in SharePoint2010 and 2013 for multiple applications.
• Created Sites and Sub-sites within the site collections for Various Departments and accordingly created new Site Permission levels and Groups for SharePoint2013 sites.

Environment: Windows Server 2008/2008R2/2012R 2/22016/2019 , VLAN, Symantec Endpoint Protection (SEP), Avamar Backup, Tripwire, Forcepoint, IBM Qradar, Dell EMC, IIS Web Server, PowerShell, VMFS, Exchange server, SQL servers, Skype for Business, RightFax, OnBase, LDAP, NFS, PKI, SSL/TLS, FTP, VMware ESXi 6.5, VMware vCenter Server, iSCSI SAN/NAS,, vSphere 6.0/6.5, VMware Horizon View, DNS, DHCP, SCCM 2012, VDI, vSAN, Storage DRS, vCenter Single Sign-On, PowerCLI, Hyper-V, SharePoint server 2013, Red Hat Linux 6 and 7, Sun/Oracle Solaris, Maestro, Citrix XenServer, VMkernel Port, WSUS, Outlook, RSA, Team Foundation Server (TFS), Pulse VPN

Windows/ VMware Administrator

Confidential, Plano, TX

Responsibilities:

• Ensured optimal performance and capacity planning and capacity management for the Windows and VMware environment.
• Configured and managed AD, GPOs, LDAP,DHCP, DNS, FTP, WINS, SharePoint server, File server, Print server, Windows Clustering.
• Increased security with antivirus, malware, data encryption and VPN software.
• Assisted in transition from Windows 2012 server to Windows 2016 Server environment.
• Knowledge on Installation, configuration, and deployment of SCCM 2007 and SCCM 2012 for imaging and deployment of applications and Operating Systems across enterprise environments.
• Patch Management using System Center Configuration Manager (SCCM).
• Experienced in applying monthly updates to windows servers 2003/2008R2/2012/2016 versions.
• Managed and maintained VMware Infrastructure with 300+ ESXi host and 1500+ VDI Desktops deployment, administration and maintenance with best practices guidelines.
• Installation and Management of VMware Site Recovery Manager (SRM).
• Installed, configured and managed Horizon View 6 environment, Pool setup, Linked Clones, VDI session management, Monthly Recompose with approved patches and software of all pools.
• Interacted with business users to help optimize their existing SharePoint sites.
• Experience in Virtual Center Upgrades from 5.1 to 5.5 & 5.5 to 6.0 including upgrading ESXi hosts and SRM also.
• Created VM's on ESX servers and deployed VMs through OVF Templates, Created & Troubleshot Virtual Networks, vSwitches & dvSwitches
• Deployed vRealize Operations Manager (vCOps/vROps), leveraging its capability for proactive monitoring of health of the entire virtual environment.
• Deployed VMware App Volumes and User Environment Management for faster application delivery, unified applications and user management to Horizon View Virtual desktops.
• Configured and installed NSX Managers, NSX controllers, host preparations and configuring distributed firewall rules and implementing load balancing techniques.
• Installing and configuring IIS and FTP Site, and Using IIS FTP Professional software.
• Converting P2V and V2V using VMware Standalone Converter.
• Creating Clusters for High Availability and Dynamic Resource Scheduling.
• Worked on setting up Active Directory, LDAP and SSO Integration.
• Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.
• Configured vSAN cluster and maintained 15 hosts on top of that.
• Excellent administration and troubleshooting skills in issues related to View Connection servers, View Manager, View Security servers, View Composer, View Pools, View desktops, VDI Virtual Center, Snapshot Creation and Templates for XP and Win 7 OS.
• Performed routine maintenance on vCenter upgrades, firmware upgrades, Patching, and HBA updates.
• Monitored ESX/ESXi hosts and Resource pools using vCenter Operations Manager.
• Consolidated infrastructure: moving servers to larger VLANs, eliminating smaller VLANs, and reclaiming underutilized servers.
• Handled multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.
• Improved quality and promoted knowledge sharing by documenting processes and mentoring colleagues on best practices.

Environment: VMware vRealize suite, VMware vCenter, vSphere5.1/5.5/6.0, VMware Horizon View, SQL Server, HP C700, DNS, DHCP, SCCM 2012, SCOM 2007, Skype for Business server, Microsoft Azure, PKI, SRM, iSCSI SAN,NSX 6.2.2, vSAN, Storage DRS, Thin Direct, Plate spin Power Converter, vCenter Single Sign-On, vSOM, PowerCLI, PowerShell, Hyper-V, SharePoint server 2016, Windows 2008 R2/2012, 2016 Servers, Red Hat Linux 6 and 7, Citrix XenServer, VMkernel Port, vSphere ESXi 5.5,6.0, VMFS, FCoE, vRealize Log Insight, SolarWinds, Software Defined Data Centers (SDN, SDS).

Windows/ VMware System Administrator

Confidential, Whippany, NJ

Responsibilities:

• Involved with developing and implementing IT initiatives to increase productivity and efficiency while reducing management overhead.
• Worked as Tech support for Virtual Desktop Infrastructure implementation, providing 24/7 VDI production L3/L2 support.
• Installation and administration of Windows Active Directory(AD), Group Policy Objects (GPOs), Hyper-V, Microsoft IIS servers, FTP, SQL Database Server, File server and Print servers.
• Coordinated with Team Members for migration activity from Windows 2008R2 to Windows 2012.
• Created PowerShell scripts to interact with Hyper-V, WSUS, Windows Update, Active Directory (AD) and Registry.
• Created resource pools as well as administering the resource pools in vSphere clusters.
• Worked with Security Patch Management and Deployment to all clients using Microsoft WSUS.
• Patch Management using Server Update Services (WSUS).
• Performed Snapshots, Templates, Cloning and implemented Cold Migrations and Hot Migrations.
• Configured and performed vMotion, Storage vMotion and fault tolerance (FT).
• Designed and implemented efficiency and consolidation improvements across multiple Active Directory Forests and Domains.
• Worked on vCenter Site Recovery Manager(vCenter SRM) for the disaster recovery and managed recovery plans.
• Deploying Virtual Machines (VM's) through Templates, Converting Physical to Virtual (P2V) and Virtual to Virtual (V2V) Machines using PlateSpin, Doubletake and VMware converter.
• Installed and Configured Single Sign on Server (SSO) and vCenter Inventory Services.
• Grouped physical disks into logical volumes dynamically sized and resized volumes to fit in the application.
• Installing ESXi on Cisco UCS blades and C200 racks, using scripted installations, configuring and hardening ESXi.
• Writing and developing from scratch Windows PowerShell/PowerCLI scripts for automating procedures within VMware vSphere environment.
• Worked with networking components, analysis tools, operating systems, mainframes, software, security controls and security concepts.
• Maintained internet Servers by installing IIS 6, FTP websites and creating Virtual Directories in IIS6.
• Was responsible for ESXi host server up gradation and documented the process for future references using best practices and procedures of all these upgrades.
• Managed tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented.
• Reduced system downtime and recurring expense to near zero.

Environment: VMware vRealize suite, Horizon View, View Administrator, View Connection server, vMA, VDI, SQL Server, VLAN, McAfee ePolicy Orchestrator Server (McAfee ePO), Symantec NetBackup, VBScript, PowerShell, VMFS, Microsoft Windows Server 2008/2008 R2, Office 365, Skype for Business, Citrix XenServer, LDAP, NFS, PKI, SRM, VMware ESXi 5.1, 5.5, VMware vCenter Server, vSOM, SharePoint server 2013, SCCM, SCOM, iSCSI SAN/NAS, SolarWinds, VMware Update Manager, System Center Orchestrator, Double Take, vRealize Automation, CIFS.

Windows/ VMware System Admin

Confidential, Dallas, TX

Responsibilities:

• Administered Active Directory domain and core AD functionality (replication, sites and services)
• Audited, consolidated, and organized objects in active directory organizational units (OUs).
• Supported and maintained software configurations via Group Policy.
• Installed and administered Group Policy Objects (GPO Setup/ GPO Configuration), MS Hyper-V, DNS, DHCP, IIS, LDAP, FTP, File and Print servers.
• Significantly improved systems management and reduced hosting costs by consolidating 3,500 servers and virtual machines from three locations into a single data center with minimal down time by collaborating closely with end users.
• Was responsible for deploying, managing, and maintaining HP Proliant BL-series C-class blade servers and DLseries servers.
• Installed patches, upgraded ESX/ESXi and Virtual Machines using Update Manager (VUM).
• Configured and Managed VMware clusters with High Availability (HA) and Distributed Resource Scheduler (DRS).
• Upgraded 100+ ESXi hosts from ESXi 5.0 to ESXi 5.5 using VMware Update Manager tool.
• Implemented several best performance settings and group policies on VDI infrastructure for better performance of VDI environment and better user experience.
• Created and managed User Accounts & Groups in Active Directory and delegating control / permissions.
• Directed rollout of Windows Deployment Services (WDS) and the Microsoft Deployment Toolkit, enabling team to seamlessly stage and image servers from bare metal to full-blown operating system with applications.
• Managed Virtual machines through Snapshots, Templates, Hot clone, Cold Clone, P2V, V2P and V2V conversions.
• Troubleshooting issues relating to vmotion such as compatibility issues with help of Event log.
• Monitoring of Virtual Machine's & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
• Migration of VM's from Host to Host using vMotion and from one LUN to another LUN using storage vMotion.
• Provided BC/DR replication for VMware and Hyper-V infrastructures incorporating OTV and NSX virtual networking.
• Day-to-day activity involved storage expansion on Windows, NIC Teaming, Memory Upgrades, configuring shared LUN's.
• Root Cause & System Log Analysis and reporting.
• Worked on ServiceNow ticketing system to resolve technical issues.
• Provided support for teams in activities such as Load testing, troubleshooting, and performance tuning.
• Performed daily systems monitoring, verifying the integrity and availability of all hardware, server resources, reviewing system and application logs, disk management, patch management, backup and disaster recovery.

Environment: VMware Horizon View, VMware Update Manager, VMware ESXi 4.0/4.1, 5.1/5.0, vSphere 5.0, vCenter, MS Windows Server 2012 R2/2008 R2/2003, SharePoint server, LDAP, DFS, Storage Area Network (SAN), Network Attached Storage (NAS), Ethernet Switches, NIC, EMC, Red Hat Linux 6, ITIL, WebSphere, BMC Remedy, Wintel, Office 365, Exchange 2010, Microsoft Outlook.

Systems Administrator

Confidential, AR

Responsibilities:

• Oversaw technical execution for global deployment, resolved customer technical issues through diligent research, reproduction, and troubleshooting.
• Managed and configured Active Directory (AD) Attributes, LDAP Queries, PowerShell Scripting to modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level targeting, Workstation configurations, Browser configuration settings, working with System Owners to integrate applications with Active Directory.
• Sharing Folders, planning and assigning NTFS permissions for files and folders and system Policies.
• Created & managed User & Group accounts, e-mail accounts, managing user rights and permissions.
• Automated system administration tasks by creating/ modifying Power Shell scripts.
• Performed MS Exchange systemadministration activities including installing, updating, configuring and maintaining servers.
• Setting up Exchange Server Archiving - archived items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders.
• Troubleshooting Exchange Components (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders and Free/Busy Information).
• Installed and configured software packages for both IT infrastructure and users as needed.
• Created and configured VMs in the console, configured the Host profiles.
• Managed VMware HA (High Availability), Failover, Fault Tolerance (FT), Distributed Resource Scheduler (DRS).
• Enhanced systems performance by developing and modifying PowerShell scripts to automate system processes.
• Created Virtual Machines, templates from VMs and VMs from templates.
• Involved in the live migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.
• Provided daily, weekly and monthly reports on the existing Windows Servers and suggested up gradations of server licenses.

Environment: VMware Update Manager(VUM), Distributed Power Management (DPM), Remote Desktop Services (RDS), VDI, BMC Remedy, VDM, LAN, VMWare ESXi 4.1/5.0, VCenter server, HA, DRS, VPN, vMotion, Microsoft Exchange Serever, Windows Server 2003/2008, ADFS, DNS, NIS, NFS, Microsoft Outlook, Remedy, CISCO UCS switches, SonicWALL firewall, ServiceNow.

Technology Support Analyst

Confidential

Responsibilities:

• Managed tasks and assignments in a timely manner to meet company deadlines and goals and ensured systems are operating as expected.
• Proactively managed operational problem tickets and quickly responded to current tickets to reduce future incidents.
• Maintained and ensured systems performance and tuning, Anti-Virus, break/fix, and disaster recovery.
• Ensured optimal performance of all system components by proactively conducting ongoing performance monitoring and by tuning/adjusting as necessary.
• Maintained daily/ weekly/ monthly reports regarding projects, activities, and status of open requests and problems.
• Created and maintained computer imaging strategy.
• Created and maintained documentations.
• Performed 24x7 on-call responsibilities requiring off-hours support.
• Troubleshoot, analyzed and resolved a variety of technical issues regarding networks, server systems, hardware and software.

Environment: ScriptLogic Desktop Authority, Windows Server 2003, Exchange server, Windows Xp, VPN Gateways, Windows 7, Windows Vista, Mac OSX, Microsoft Deployment Tool Kit(MDTK), Remote desktop services (RDP).