SUMMARY

• 7+ years of experience in Configuration Management, Change Management, Build Release Management using GIT, Subversion, Rational Clear Case, Maven and Clear Quest on Unix, Windows environment.
• Over 4+ years of experience in Atlassian Products especially on Jira(version 5 to current 6.4.7), Confluence (6.1.1Version),Bitbucket and integration to Hipchat
• Over 3+ years of Jira Development experience using Java 1.8 JDK, Jira Rest API and Core Java.
• Installed Jira, confluence and bitbucket on Linux, Windows environment
• Integrated other applications like HP ALM and SAP.
• Create projects on Jira and assigned Jira Agile boards
• Worked on Workflows, Screens, Custom fields, permissions and notification schemes for Jira projects.
• Worked on most of the add - ons like Tempo and Portfolio
• Created Custom workflows, custom screens and custom fields on Jira.
• Created users on Jira Internal Directory, LDAP, Crowd and Active Directory,
• Created events, email notification schemes and assigned project roles on Jira
• Worked on Confluence- Assigned user personal space and provided assistance in using Confluence.
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields
• Migrated Jira across environments and worked on Jira database POSTGRESQL dumps to restore Jira
• Created custom dashboards, advance filters and formula based fields.
• Implemented continuous integration with Subversion, Hudson and Perforce.
• Extensively worked with Version Control Systems like Perforce, SVN (Subversion), Jenkins (Hudson), GIT.
• Administered Version Control systems like Perforce, Subversion to create daily backups and checkpoint files.
• Experience in SDLC, RUP, Agile and RAD Methodologies.
• Proposed Branching strategies for implementing the Parallel development and suits the agile methodology for different Version control systems.
• Extensive experience in setting up baselines, branching, merging and automation processes using shell, Perl, python, and batch scripts.
• Profound in Creation of Clusters, Cluster members and configuring them with messaging engines.
• Involved in enabling security for users, groups administration and daily backup and restore operations.
• Experienced in migration version tools such as CVS, Subversion, TFS, Base ClearCase and UCM ClearCase.
• Strong knowledge skills in various scripting languages such as ANT, JavaScript, Perl and Shell (Korn, Bourne, C)
• Good understanding of build and deployment of JAVA/J2EE applications in WebLogic and WebSphere Application Servers.
• Strong experience in Building Object Oriented Applications using Java, writing Shell scripts on UNIX.

TECHNICAL SKILLS

Source Control Tool: GIT, Subversion, Puppet, Jenkins, Jira, Microsoft VSS and Clear Case

Build Management: Gradle, ANT, MAVEN, Perl, MS Build, NANT and MakeFile

Continuous Integration: BAMBOO, TFS and Jenkins/Hudson

Application Servers: JBoss 5 and Websphere, IIS, WEBLOGIC, TOMCAT

Operating System: CentOS, Redhat Linux, Windows 95/98/NT/2000, Unix, DOS, Windows Server 2003, 2008

Architecture: Relational DBMS, Client-Server Architecture, OLAP, OLTP

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Senior JIRA Admin/Developer

Responsibilities:

• Enhance JIRA application to customize as required.
• Integrate Jira with Confluence, Bitbucket and Hipchat
• Troubleshoot any JIRA issues for users.
• Upgrade JIRA when necessary.
• Install and Configure Tempo time tracking addon.
• Installed Jira on Linux server
• Write APIs as needed to enhance JIRA out of box functionality.
• Knowledge of LDAP / Active Directory authentication.
• Integrate JIRA and Confluence (for User management and Issues/Pages sharing)
• Additionally, maintain and administer Confluence and Accurev.
• Duties include maintaining backups, upgrading versions when required, troubleshooting issues for users, as needed.
• Enhancement to Confluence as needed.
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields
• Installed Add-ons such as Craftware Search linked issues for Jira, Gliffy Confluence plugin, Jira Capture, Zephyr, Tempo, Service Desk
• Created User manual on using Atlassian Products (Jira/Confluence) and trained end users project wise
• Enabled Help center for Jira Service Desk and created projects within Service Desk
• Implemented the Atlassian Stash application as the SCM tool of choice for central repository management
• Migrated Jira across environments and worked on Jira database dumps
• Worked on generating reports for senior management on Jira.
• Created custom dashboards, advance filters and formula based fields.
• Developed and maintained integration and release processes.

Confidential, Mundelein, IL

SR. JIRA Administrator/Developer

Responsibilities:

• Worked on Add on such as Tempo, Service desk, Portfolio and Zephyr
• Worked on JIRA for tracking and updating the JIRA tickets.
• Created JIRA Work flows/permission Schema/Screens/ Custom fields Schemes for multiple projects as per business needs.
• Create projects on Jira and created Jira Agile Scrum/Kanban and Service desk Boards.
• Created users on Crowd Directory and Synced it to Active
• Maintain JIRA backups by native database backup and console XML backup.
• Knowledge of LDAP / Active Directory authentication.
• Additionally, maintain and administer Confluence
• Managed Users on AD and Assigned Amazon workspaces to users as and when required
• Troubleshoot any JIRA issues for customer portal in Service desk, Agents, Users and PMs.
• Worked on Apache servers and hosted Jira from Amazon Infrastructure.
• Created events, email notification schemes and assigned project roles on Jira
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields
• Worked on generating reports for senior management on Jira using gadgets.
• Created custom dashboards, JQL filters.
• Worked on external import tools like Bugzilla, CSV during the time of migration to Jira

Confidential, Bentonville, AR

Jira Admin

Responsibilities:

• JIRA/Confluence/Crowd tools admin
• Created and modified JIRA workflows including project workflows, field configurations in JIRA
• Worked on JQL filters, LDAP/AD user management.
• Troubleshooting Apache tomcat server and error debugging.
• Coordinate with Atlassian Support team at times during production migration.
• Upgradation, Migration and Fine-tuning of Jira/Confluence instance.
• Integrating Jira with Stash/Crowd/Hipchat/Bitbucket Server.
• Responsible for maintaining all Confluence Spaces permissions, users, etc.
• Worked on Jira Agile- Scrum and Kanban Projects.
• Responsible for working a queue of JIRA tickets to address system issues, user requests, etc. on a daily basis.
• Responsible for Managing user permissions for tools according to the needs of projects and teams
• Performed application and system administration tasks, including data backups and scheduled jobs
• Validated best business practices and rules to implement with the new model along with appropriate user approvals and sign-off.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Created events, email notification schemes and assigned project roles on Jira
• Worked on Add on such as Tempo, Service desk, Portfolio and Zephyr
• Guided, and assisted people across the organization in use of JIRA/Confluence.
• Excellent communication skills, both verbal and written
• Strong work ethic with good time management.
• Good problem solving skills along with quick decision-making.
• Installed and maintained Jira and Confluence systems in a Linux environment