SUMMARY:

• Extensive experience with Windows Servers 2003/2008/2012 administration.
• Experience with Windows Server Provisioning, Upgrading & Hardening
• Extensive Experience with Desktop Engineering for Windows XP & Windows 7.
• Extensive Experience Windows 2003/2008 Active Directory administration.
• Extensive Experience with Domain Controllers including promotion/demotion, configuration, monitoring and replication.
• Experience with AD Group Policies setting.
• Knowledge ofAD technologies LDAP, Schema, Trust Relationship, DNS, DHCP, Sites & Services, Replication, etc.
• Experience of creating new containers, new accounts, security groups, modified existing accounts, and implemented Group Policy in Active Directory.
• Experience in Virtualization working with Hyper - V and VMWare.
• Experience of working with SCCM team for Deployment and trouble-shooting.
• Coordinating with various other support groups both on-shore/site and off-shore for Server builds, backup, Patch Management, Incident Management, Troubleshooting, etc.
• Possess good experience of Conflict Management.
• Very Good knowledge of scripting with Powershell, VBScript & Bat.
• Excellent Documentation and Verbal Communication Skills.

TECHNICAL SKILLS:

Windows: MCSE (Windows 2000), MCTS (Windows Server 2008 Active Directory)

OS Servers: Windows NT, Windows 2000, Windows 2003 & Windows 2008, Windows 2012

OS Client: Win 9X, Win 2000 Prof, Windows XP Prof., Windows 2007 Prof., Windows 8

Software’s: Exchange 5.5 & 2003/2007/2010, Symantec Backup Exec, Symantec Antivirus Enterprise, MS SQL Server 2000/2005/2008, Microsoft Terminal Services, IIS5.0. VMWARE, Peachtree Accounting, Telescript Call Management, Simple Index Software, RightFax Enterprise Fax Software, MS Office XP Prof & Office 2007/2010 Prof, MS Visual SourceSafe, TFS, SCCM, Remote Backup Software

Hardware: Servers, Workstations and Laptops (IBM, Compaq, Dell, Toshiba, etc), RAID 5SCSI, Tape Drives, UPS, Switches, Printers, Copiers, Scanners, Faxes, Blackberry & Palm, other peripherals.

Programming: Microsoft VS .NET, C#, SQL, Crystal Report, CMD, BAT, VB Script, Powershell, XML

Network/Protocols: LAN/WAN, TCP/IP, IPX/SPX, WINS, DNS, DHCP, POP3, SMTP, FTP,VPN, Ethernet

PROFESSIONAL EXPERIENCE:

Confidential

Windows Systems Consultant

Responsibilities:

• Resposibilities includes day-to-day Tier 2 & 3 Level support and administration of Active Directory and MS Exchange, Lync, RSA, Print Servers, etc.
• Scripting and Automation of administration/disgnostic/reporting processes in Active Directory, Exchange, Lync with Powershell, VBScript & Command Line Tools.
• Client Administration in Active Directory, Exchange, Lync, RSA, EVault, ConcordFax, FireAmp, Document Management, Copitrak, Home Directories, etc.
• Folders/Files/Shares/Home Directories Creation and Security/Permissions Administration.
• Administration & trouble-shooting Desktops and Servers using Virtualization Technologies from VMWare.
• Problem Resolution and Technical Support for end users.
• Root cause analysis of major incidents
• Communication with other technical and application teams.

Confidential, Houston, TX

Windows Systems Consultant,

Responsibilities:

• Project involved upgrade of Existing Hardware and Software and adding new systems to the current network.
• Worked on the upgrade of Servers from Win Server and Desktops from Win XP to Win7.
• Activities involves ensuring the readiness of the Servers & Workstations with the current Software Applications.
• Installing & trouble-shooting Desktops and Servers using Virtualization Technologies Microsoft (Hyper V)
• Imaging and building Servers & Workstations for Physical and Virtual Systems.
• Working with Imaging and Deployment technologies using MDT, WAIK, WDS, etc.

Confidential, Lincolnshire, IL

Windows Systems Consultant

Responsibilities:

• Worked on the Win7 migration from Win XP for Stores back-office workstations.
• Project involves migration of 100,000+ workstations from Win XP to Win7.
• Activities involves ensuring the readiness of the workstation image for deployment to stores.
• Working with Imaging and Deployment technologies using MDT, SCCM, etc.
• Installing trouble-shooting Desktops and Servers using Virtualization Technologies from VMWare and Microsoft (Hyper V)
• WSUS patching, Driver Installations and updates.
• Evaluating current Group Policy and Updating it.
• Activities includes creating new and updating existing scripts used to create the necessary environment, using VB Scripts, Powershell, CMD, BAT, XML, etc. and System Testing the scripts and the package.
• Used tools like BMC and CLM for Server & Application Automation.
• Developing Scripts in VB, Powershell, XML, bat, etc. using WMI Subsystem to create Functions to integrate with Intranet Based Web Applications. Developed Functions included:
• TPM and Bitlocker
• Workstation Information (hardware and software) using WMI Subsystem
• MSI Installations
• Disk-partitioning and Imaging
• SSL expiry and issuance automation.
• Worked with SCCM team for Deployment and Trouble-shooting software deployments including:
• Create Packages for deployment.
• Sotware package deployment
• Checking and installing the SCCM Client
• Checking CCM log files to troubleshoot deployment failures
• Checking and trouble-shooting BITS Service issues
• Checking and trouble-shooting WMI Subsystem issues including WMI corruption, repair and reinstall
• Checking for DNS, Firewall & Ports issues
• Co-ordinated with other teams to trouble-shoot the deployments.

Confidential, Minneapolis, MN

Windows Systems Consultant

Responsibilities:

• Worked on the Win7 migration from Win XP for Stores back-office workstations.
• Project involved migration of 19,000+ back-office workstations from Win XP to Win7.
• Activities involved ensuring the readiness of the workstation to install the store back-office application by setting up the correct environment to run the store application.
• Administration of Physical and Virtual Windows 2003/2008 Servers used for backoffice applications.
• Imaging and building VM Workstations for creating lab environments using VMWare and Hyper V.
• Performance and capacity planning, monitoring, and consolidation activities for VMWare and Hyper V.
• Security\vulnerability patching of VMWare\Vsphere hosts and Virtual machines.
• WSUS patching, Driver Installations and updates.
• Setting Security Policies for both Servers and Desktops as per the application requirement and using the NERT CIP Standards.
• Setting up and Troubleshooting Group Policies and Procedures.
• Checking and enabling the TPM and Bitlocker for desktops.
• Workstation Environment readiness included the following:
• Making sure the necessary users and groups have access to the application
• The correct Group Policies are applied to the workstation
• All the necessary software and hardware componants are present
• Correct drive mappings are setup
• Necessary tools are present to run various componants of the store application.
• Activities included creating new and updating existing scripts used to create the necessary environment, using VB Scripts, Powershell, CMD, BAT etc. and System Testing the scripts and the package.
• Working with Release management to create the MSI package for Store Appl.
• Working with SCCM team to create package for deployment.
• Involved in deployment of the package in stores, trouble shooting and remediating the failed deployment.
• Creating new and upgrading the scripts used for troubleshooting and remediation.
• Tools used: Powershell, VB Script, CMD, BAT, SCCM Remote Control, RSAT, RDP, AD, Team Foundation Server, SCCM, WIX, XML, etc.

Confidential, Minneapolis, MN

Windows Active Directory Consultant

Responsibilities:

• Worked on the migration process of Active Directory from AD .
• Activities involved Domain Controller Migration from Windows Server 2003 to Windows Server 2008 R2.
• Planning, Installation and Configuration of Windows 2008 Servers for Promoting them as Domain Controllers.
• Handled on daily basis Promoting Domain Controllers, Configuration of Domain Controllers, Moving Domain Controllers to different Sites, Monitoring DC Replication, AD Load Balancing, Patching, Installing and Configuring DNS, WINS, Global Catalogues, etc.
• Imaging and building VM Servers for Domain Controllers using VMWare and Hyper V.
• Handled on daily basis Demoting and Decommissioning of Domain Controllers & Rebuilding Servers, etc.
• Troubleshooting & Problem Solving for Domain Controllers, Replication, Failed DC’s with Metadata cleanup, etc.
• Incident Management related to Domain Controllers.
• Using AD Tools like repadmin, replmon, dcdiag, ADBL, nltest, ntdsutil, net share, ADSI Edit, ADSI View, etc for AD Querrying and Reporting to Monitor & Troubleshoot DC’s.
• Using Scripts to like Powershell, VBScript and BAT to obtain info and administer the DC.
• Troubleshooting incidents and problems including root cause analysis on DHCP and DNS Servers.
• Server OS Hardening procedures
• Using HP Tools like BMC, HP SAVA, etc for Server Automation.
• Using HP OpenView Service Desk, Confidential Resource Center, Confidential 4-Help for raising and updating Service requests
• Coordinating with various other support groups within Confidential and TCS both on-shore/site and off-shore for Server builds, backup, Patch Management, Incident Management, Troubleshooting, etc.
• Other tools being used are: AD Explorer, MS Office, Sharepoint services, CtxAdm and some Windows & AD command line tools like cmd, vb scripts, Powershell, etc.
• Well versed with Incident management, Problem management, Change management and Configuration management practices

Confidential, Collegeville, PA

Windows 2003 Active Directory Consultant

Responsibilities:

• Worked on the migration process of Active Directory Groups between Wyeth Pharmaceuticals and Confidential, Inc.
• Activities involve interacting with Confidential /Wyeth Active Directory groups and owners world-wide.
• Co-coordinating with Confidential /Wyeth technical site leads in Americas, EMEA and APAC for consolidating information about groups and owners and preparing for integration into Confidential infrastructure.
• Carrying out Confidential /Wyeth Active Directory Group Account Management including Member additions and deletions, Policy Modifications, etc.
• Troubleshooting & Problem Solving for Group Policy in a Multidomain, multisite environment.
• Using AD Tools like DSQuery, Hyena, Quest, ADSI Edit, ADSI View, etc for AD Querrying and Reporting
• Using Scripts to like Powershell, VBScript and BAT to obtain info and administer the DC.
• Using HP Open View Service Center for raising and updating Service requests
• Hosting teleconferences and WebEx meetings with global site leads, global application managers and infrastructure services leads to gather information about sites and Active Directory groups
• Other tools being used are: AD Explorer, Excel, Sharepoint services, CtxAdm and some Windows & AD command line tools.
• Well versed with Incident management, Problem management, Change management and Configuration management practices

Confidential, Bolingbrook, IL

Software Deployment Consultant

Responsibilities:

• Deployment of POS Software Upgrade on POS Registers & Servers to 450+ Stores all over USA.
• Script development and implementation for deployment of the POS Software using Windows Scripting Tools, VB Scripts and Powershell.
• Software Deployment Planning and Scheduling for 450+ Stores spread over all time zones of US.
• Co-ordinating with Stores and vendors to carry-out the deployment process smoothly.
• Managing daily deployment process and co-ordinating with the configuration team to ensure the successful deployment.
• Managing Restoration process in case of unexpected and unaviadable problems.
• Ensuring the timely opening of stores with at least 33% of cash registers upgraded before store opening and 100% cash registers upgraded with 4 hours of store opening.
• Remote deployment of software using DameWare Remote System Management Software
• Remote Configuration of POS using DameWare.

Confidential. OakBrook, IL

Windows Administrator

Responsibilities:

• Setup Server Hardware platforms
• Configuration of Windows Servers for DNS, Active Directory, DHCP, File & Print Servers, etc.
• Install Microsoft Windows Server 2008 R2 64bit OS on VMware 4.0 ESXi Servers
• Configuration & Administration of Active Directory 2008.
• Manage & Administer Exchange 2007 Server.
• Administration of Active Directory Users and Computers, OU’s, Sites and Services, GPOs.
• Troubleshooting Active Directory GPO
• Administration of WSUS server for critical and scheduled updates..
• Migration of Servers and applications
• Installation of Servers, Workstations, Printers, other Accessories and Peripherals.
• Working knowledge of RAID technologies (RAID 0+1, 2 & 5)

Confidential, Chicago, IL

Windows Administration

Responsibilities:

• Planning and Installation of Windows 2003/2008 Servers, SQL 2000/2005 Servers, Exchange Servers 2003/2007, etc.
• Configuration of Windows Servers for DNS, Active Directory, DHCP, IIS, SSL, File Server, Print Server, etc.
• Server OS Hardening procedures
• Design & Configuration of Active Directory 2003/2008.
• Manage & Administer Exchange 2003 & 2007 Server.
• Manage & Administer Active Directory Users and Computers, OU’s, Sites and Services and create and manage AD GPOs, FSMO, etc
• Created new containers, new accounts, security groups, modified existing accounts, and implemented Group Policy in Active Directory
• Manage Trusts with multiple domains.
• Troubleshooting Active Directory Policies and Procedures.
• Administration & Maintenance of Windows 2003/2008 Servers running DHCP & DNS.
• Configuration of Exchange Servers 2003/2007.
• Troubleshooting incidents and problems including root cause analysis on DHCP and DNS Servers.
• Manage and administer WSUS server for critical and scheduled updates.
• Installation & Configuration of RightFAX Enterprise Fax Solution.
• Administration and Trouble shooting of RightFAX Enterprise Fax Solution.
• Manage & Administer MS SQL Server 2000/2005 Database
• Managed Application Development, Implementation and Administration in MS Visual Studio .Net and C# environment.
• Built application servers on Windows 2003 Server and work with application development team to get software installed on the servers
• Working knowledge of RAID technologies (RAID 0+1, 2 & 5)
• Managed Setup and Administration of Data & System Backup on Remote Data Centers and on Tape Drives using Symantec Backup Exec and NetBackup software for Disaster Recovery.
• Working knowledge of Disaster Recovery Procedures.
• Carried out Verification and Testing of Backup Data by Restoring Data.
• Carried out Servers, Windows Servers, AD, DNS, DHCP, etc. Performance Monitoring using Windows Monitoring Tools and generated regular performance reports.
• Installation & Configuration of Workstations, Printers, Backup Devices and other Accessories and Peripherals.
• Administration of applications like, Backup Software, Remote Backup, Antivirus Software, Fax Software, Time Management Software and Archiving/Document Imaging Software, Accounting Software, etc.
• Managed Migration Projects for Migration of
• Windows NT to Active Directory based Windows 2003 and Upgrade to Windows 2008
• Active Directory Windows 2003 to Windows 2008
• Exchange 5.5 to Exchange 2003 to Exchange 2007
• SQL Server 2000 to SQL Server 2005
• Migrated users, server and computer accounts to a new domain
• Assisted in migrating servers to the new domains and was available to help resolve any issues that arose from the migration
• Played key role in creating documentation and technical guides for end users.
• Understanding of HIPAA rules and technology for compliance as the client was a Insurance Provider.

Confidential

Systems Administrator

Responsibilities:

• Oversaw management of IT operations, including all in-house hardware, software, and technical support for 100-user network.
• Managed implementation of hardware/software upgrades and migrations.
• Manage Servers, Desktops, Printers and Peripherals
• Manage Microsoft Exchange 5.5 Server in Global Environment.
• Administration & Maintenance of Windows NT Enterprise Servers running DHCP & WINS
• Administration & Maintenance of Microsoft NT & MS Windows 2000 Servers running DNS