System/aws Engineer Resume
Reston, VA
SUMMARY
- 8 years of experience as Systems and Cloud Engineer.
- Deeper knowledge on install, configure and manage hardware and software’s.
- Experiences on multiple operating system platforms with cross domain knowledge.
- Have performed proof of concept and developed architecture diagrams for deliverables.
- Excellent technical, communication and interpersonal skills with strong customer orientation and client interfacing skills.
- Dedicated professional with ability to play as a team or individual when required.
TECHNICAL SKILLS
Cloud: AWS Services (VPC, EC2, ELB, Auto Scaling, CloudWatch, RDS and S3)
Operating System: Windows 7/10 and Windows 2012/2016/2019 , Ubuntu, AMI Linux
VPN Client: FortiGate, RSA
Encryption: Bit locker, Symantec, McAfee Endpoint Encryption and ESET NOD32 Antivirus
MS Office:
Monitoring and Managing Tools: Forescout, IBM BigFix, and ePO
Ticketing Tools: Remedy and Service Now
PROFESSIONAL EXPERIENCE
Confidential, Reston, VA
System/AWS Engineer
Responsibilities:
- Manage server access and user group policies in AWS managed Active Directory.
- Monitoring virtual machines performances in data center and cloud environment.
- Manage Identity Access Management in FortiGate firewall for VPN connection to data center and User group permission to access AWS services.
- Manage and update servers with patching schedules using Windows Server Update Services.
Confidential, Reston, VA
System/AWS Engineer
Responsibilities:
- Manage user group policies in Active Directory and security groups in Windows.
- Host and migrate Web/Application servers and Database servers with availability and scalability in Cloud.
- Configure Virtual Private Could (VPCs) for Web servers and Database servers.
- Deploy (EBS) Elastic Block storage volume to increase the capacity of the storage.
- Configure and manage Elastic Load Balancer (ELB) for availability and scale.
- Deploy (RDS) Read replica with high performance and durability for Database (DB) instances to split the Read and Write traffic from source DB instance.
- Using Simple Storage Services (S3) for snapshot and log files backup with Life - Cycle policy.
- Monitor AWS services using CloudWatch and QuickSight.
- Measured, predicted, and stay ahead of performances bottlenecks in web/application server and Database server.
Confidential, Philadelphia, NYC
System Engineer
Responsibilities:
- Develop strategies to mitigate issues that frequently occur with custom images.
- As a level 2 Engineer had to upgrade firmwares, drivers and packages when required
- Monitor and analyze the performance of upgraded devices and keeping track of its performance and reliability.
- Manage GPO policies for end users.
- Configure IBM BigFix Configuration Manager for patching and updates.
- Configure Active Directory for access management.
- Resolve LAN and WLAN connection issue with the DHCP server.
- Work with Windows image packaging team to create Windows Golden Images for the desktops and laptops.
- Monitor the logs and network using IBM BigFix and forescout.
- Manage Bitlocker and McAfee End Point Protection using ePO for device encryption.
- Create documents for Operating procedures, connections and configuration management.
Confidential
Desktop Engineer
Responsibilities:
- Install, upgrade, support and troubleshoot Windows 7/8 and Microsoft Office 2007 and any other authorized desktop applications.
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
- Maintain and support office LAN, WAN and wireless network connectivity.
- Monitor systems daily to find and correct problems with disk usage, hardware and software.
- Maintain network facilities for individual machines, such as drivers and setting of personal computers as well as printers.
- Work with vendors, ordered new desktop, laptops and printers as well as process RMA's for defective parts and systems.
Confidential
Junior System Engineer
Responsibilities:
- Manage the software installation and upgrade in the desktop.
- Monitor the internet connectivity for the computer.
- Manage new user desktop setup and phone line.
- Monitor and assisted internet browser issue in the desktop.
- Create a workflow chart or document for the new employee.
Confidential
Process Support/System Engineer
Responsibilities:
- Download and upload files to customer server location through putty using shell scripting.
- Analyzed and evaluated priority of files based on customer specification.
- Allocated files for production team to meet the TAT.
- Used computerized inventory software to record, track, and maintain all files status.
- Communicated with customers for missing data in the download files.
- Managed and predicted development of new tools to support the project productivity increase and to minimize errors.
- Prepared daily, weekly and monthly reports.
- Prepared user manuals and training documents for new employees.