SUMMARY

• 15 Years plus Experience in System Administration and infrastructure Management.
• Expertise in Windows NT/ 2000/2003/2008/2012/2016 server administration, Active Directory administration.
• Administration of level 3 to Level 1 support for Windows & Linux Environment.
• Implementation, installation and administration of Virtual Environments Hyper V, VMWARE ESX 6.5 & vSphere 6, Storage and Different flavors of Servers Hardware.
• Expertise in setup and administration of System Center 2012 Suite.
• Administration of file servers, exchange servers, windows security and distribution groups through Active Directory
• Implemention of back up solution using Veritas Backup Exec 16, Netbackup & TSM. Expertise on using Tape Libraries, Virtual Libraries & B6500 NAS Solution.
• Exposure on file transfter protocals like FTP,SFTP & SCP
• Support on various level 3 issues for Windows 7 & 10 Users.
• Extensive experience in administration of Microsoft SQL Servers both in standalone and cluster environments.
• Very good exposure in performance tuning of SQL servers.
• Extensive experience in TCP/IP, Ethernet, DDNS, DHCP and WINS
• Good Knowledge on Azure Cloud Services & Office 365.
• Good Knowledge on some security products like Tenable Security Center, ArcSight & Thycotic.
• Good Knowledge on different flavours of Switches & Routers.
• Good knowledge of SAN and storage solutions.
• Good knowledge on VB,WMI & Powershell scripting
• Strong analytical, technical and troubleshooting skills.

TECHNICAL SKILLS

Hardware: Dell Power Edge Servers, HP Proliant DL Gen6 to Gen 10, Compaq Proliant 8500, ML 370, 530, ML 570, IBM X Series Servers.

Server Technology Tools: HP Open view, Compaq Insight Manager, HP Systems Insight Manager, Dell Open Manage, IBM Director, HP System Tools, Microsoft Clustering, Active Directory, Group Policies, Microsoft DNS, DHCP, WINS, Knowledge of Exchange Server, MS System Center Configuration manager 2007.

Operating Systems: Windows NT, 2000, 2003, 2008, 2012 & 2016

Backup Tools: Veritas Backup Exec 16, Veritas Backup Exec CASO server, TSM, Microsoft Data Protection Manager, Acronis Backup & Recovery.

Antivirus: Mcafee, Symantec Ati Virus & Windows Defender Sevurity Center

Remote Access Tools: Terminal Services, Citrix Presentation Server 4.5, Cisco VPN and Remote Desktop Services

Virtualization Technologies: Hyper V, VMWARE ESX 6.5 & vSphere

Storage Technologies: HP and Dell Storage Enclosures, HP MSA 2040 SAN, RAID technologies, HP 3PAR Storserv & HP B6500 Storage Solutions

Other Skills: Excellent analytical and problem - solving skills; able to quickly evaluate project needs and provide appropriate solutions in a timely manner; can multitask seamlessly and perform under pressure; Adapt easily in a competitive fast-paced environment; can work well independently and in a team; strong communication and interpersonal skills; Extensive project management skills.

PROFESSIONAL EXPERIENCE

Confidential, Little Rock - AR

Windows Network Administrator/ Sr Systems Analyst

Responsibilities:

• Monitoring issues tracking system and responding to requests for network support. Managing file and print servers, including security, performance, and other configuration changes.
• Managing and Administer the System Center Suite products for system updates, monitoring Systems, ticketing System and Vitual Machine Manager for our Virtualization.
• Providing support and administration of SQL databases in a SQL server clustered configuration.
• Managed and administered 1400+ databases in 80 instances. Initiated a project to consolidate servers and to remove old/unused databases. Reduced the number of databases to under 900 on 56 instances.
• Installed and configured a SQL 2014 Hyper V clustered environment within Clustered Shared Volumes along with availability groups.
• Configured and supported replication and log shipping in both SQL 2008 and 2012
• Providing support to other teams (Infrastructure Team and Core Team) as requested.
• Providing support for backups, NAS and VLS management.
• Providing support for Active Directory issues, Group Policy Management and support others in management of users and assets
• Managing and Administer Security products like Tenable Security Center for vulnerabilites, Event Analysis & Network monitoring in the environment.
• Support some internal applications in the environment for Cash Control, Uperform, Application Xtender, InputAccel and other various products.
• Support & Manage 3PAR StorServe system which our core storage system for the environment.
• Recently we migrated all of our users to Windows 10 using in place upgrade from Windows 7.
• Providing support for remote users (various methods include Microsoft Direct Access, VPN, and FTP processes)

Confidential, St. Louis - MO

Sr System Administrator (Team Leader)

Responsibilities:

• Leading a team in onsite and also co-ordinating with client on escalated issues.
• Installation, configuration and productionisation of Windows 2003/2008 Servers. functioning in Multi Tier application environments.
• Providing support for important/sensite tasks like Capacity, Utilization etc.
• Managed shared folders & groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions
• Managing IIS 5.0 / IIS 6.0 Web servers and hosted web sites.
• Planning and configuring new internal & external websites. o Website content and application release management and creating Virtual directories.
• Design, install, configure VMware ESX (3.5), ESXi, and vSphere 4 environments with VirtualCenter management,Consolidated Backup, DRS, HA.
• Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) migration of Windows NT, 2000, 2003 & 2008 servers.Analyze and troubleshoot on an advanced level, performance of SAN backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs. Develop, test, and maintain a disaster recovery plan for critical VMs and application data.
• Installation of Citrix Presentation Server 4.5, Configuring licensing & Farm settings. Currently managing 6 Farms with a user base of 3000 users.
• Installing & Publishing applications on Citrix Presentation server 4.5. Managing Load Balancing, Configuring Printing and enabling web access.
• Patch Management using MS System Center Configuration Manager 2007
• Installed SSH server using WinSSHD for Sesure file transfer using SFTP & SCP
• Created multiple SSH2/SFtp profiles for easy use in tasks.
• Supported WinSCP for resuming file transfers with SFTP and FTP protocols
• Maintenance and support of the Dell NAS box with PV 220s storage array size of 4 TB.
• Maintenance and support of the HP Storage Works 1000 Modular Smart Array SAN with disk space of 2 TB.
• Troubleshooting backup issues involved for Netbackup, Backup Exec & TSM
• Troubleshooting EMC, Clarion, Power path day to day problem tickets.
• Back-up/Restore Administration.
• Monitoring and Alert Tuning and Coordination
• Performs OS/Firmware Changes on Environment as Directed
• Provides Server Side SAN Support (HBA/Firmware/Driver)
• Investigates and Resolves Difficult Issues and Participates in Trending Analysis and Maintenance Release Item Selection
• Provides Remediation Assistance for All System Update Activity
• Participates in Special Projects as Needed
• Participating back to back meetings with primary partner orgnizations in our ITO.
• Implemented basic VB scripting to automate the tasks on the servers.
• Taking care of all the Escalations and high priority issues
• Sending Daily, Weekly and Monthly status reports to Confidential &T and TECHM. Created technical documents and flowcharts and diagrams through Microsoft Visio which would serve as Knowledge Base.

Confidential, Indianapolis - IN

System Administrator

Responsibilities:

• Configuration and Administration of Windows 2003 Standard and Enterprise Edition Servers.
• Implementation and configuration of DHCP, WINS and DNS in enterprise network and integrating with Active Directory.
• Understanding how the LDAP protocol and API’s works for Interoperability.
• Installation of OS, patches and various system administration activities.
• Taking Backups & Recovery of user data.
• Configured and administrating VERITAS Volume Manager and Cluster Server systems.
• Configured and support different profiles, redirecting folders and mapping share drives for the Windows XP Users.
• Configuration and Administration of Live Communication Servers 2005.
• Planned, Implemented and administered the LCS environment with 30,000 + users.
• Configured an enterprise pools in two different data centers for load balancing and to avoid failover.
• Installed the load balancer with a single VIP (Virtual Internet Protocol) for pool to provide scalability.
• Good Understanding on dependencies like MIIS(Microsoft Identity Integration Server), Active Directory etc)
• Worked with Remedy System for Change Requests and Trouble Tickets Monitoring.
• Support to the Office Communicator clients in different issues.
• Communicator Web Access was installed in environment for web based users.
• Configured and Administered the Share Point servers in environment.
• Administered both internal and external portals in the environment.
• Deployed web parts on the WSS servers to create Collaboration sites.
• Support to the users with live presence issues in Share Point environment.
• Understand K2.net workflow in the environment for creating Share Point collaboration site request.
• Implemented the Share Point servers in a Cluster environment.
• Preparing Metrics on the Team statistics as well as work flow.
• Implemented and Administered Password Reset Applications from Gold Systems.
• Installed the Speech Server application to implement the Password Reset.
• Documented the workflow and knowledge base articles in environment.

Confidential, Indianapolis - IN

Cluster Administrator

Responsibilities:

• Configuration and Administration of Windows 2000 Advanced Server.
• Installed Direct Attached storage and configured cluster disks for cluster environment.
• Implemented and Installed cluster service as Active/Passive mode.
• Setup and configured private and public networks for cluster environment.
• Setup of Cluster user account, Domain membership, Name Resolution on Domain Controller.
• Verifying Disk access and functionality to install cluster software.
• Tested for failover, redundancy, volume, load balance and disc recovery.
• Deployed e-Gate application on cluster and tested for availability.
• Configured the RAID controllers in Directed Attached storage device.
• Provided mentoring to administration team on Clustering and its functionality.