Rn Weekend Customer Service Coordinate Resume
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Louisville, KY
SUMMARY:
- Compassionate and dedicated nurse with experience in different areas of nursing.
- Patient triaging, referral services, call center, home care experience.
- Committed to providing patients with care and support to help improve patient outcomes.
- Hardworking, reliable, energetic with the ability to prioritize and solve problems.
- Critical thinking skills essential to providing competent and dignified patient care.
- Competent Computer skills - Electronic Medical Records and MS Office (Windows, Excel and Outlook).
PROFESSIONAL EXPERIENCE:
Confidential, Louisville, KY
RN Weekend Customer Service Coordinate
Responsibilities:
- Assist with coordinating patient care between physicians, pharmacies, hospitals, CTN’s, team managers, schedulers, and field staff
- Responsible for answering making inbound/outbound calls in a high call center environment
- Experience trouble shooting to help patient meet care needs
- Responsible for triaging patients in the KY/IN areas
- Setting up home health referrals from physician offices, pharmacies, and hospitals
- Effectively able to utilize the company’s software to input patient change of orders, referrals, medical history, etc.
Confidential, Louisville, KY
LPN Clinician
Responsibilities:
- Home health visits with home bound patients too decrease hospitalization rates
- Provided patients with disease process teaching, medication education, and safety interventions
- Inputting patient information using an electronic medical records database
- Participated in inter-disciplinarynursing team meetings to improve policies/procedures and to ensure adherence to company policies.
Confidential, Louisville, KY
Staff Nurse
Responsibilities:
- Provided bedside nursing care to short term rehab patients.
- Reviewed physical needs, monitored patients’ physical condition, and administered approved medications
- Supervised and assessed vital changes in patient’s condition by monitoring vital signs, symptoms, and test results.
- Documented and recorded patients’ health status and nursing care.
- Supervised care given by certified nursing assistant to patients.
- Admitted and discharged patients to the facility according to the facilities protocol.
Confidential, Louisville, KY
Charge Nurse
Responsibilities:
- Responsible for providing care to long term residents and short term rehab patients.
- Monitored patient’s conditions and reported changes to the MD, Clinical Director, and Supervisor.
- Worked in collaboration with Physical therapy, Occupational therapy, and Speech therapy to ensure the best patient outcome.
- Administered medications, IV medications, and wound care as ordered.
- Admitted and discharged patients in accordance with the facilities policy.
Confidential, Louisville, KY
CMT
Responsibilities:
- Administered medications and minor treatments to patients per MD orders.
- Responsible for reporting changes in condition to the charge nurse or house supervisor.
- Help nurses with supervising CNA’s.
Confidential, Louisville, KY
CNA
Responsibilities:
- Helped patient’s to carry out their ADL’s.
- Reported changes in conditions or skin problems to the charge nurse.