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Rn Weekend Customer Service Coordinate Resume

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Louisville, KY

SUMMARY:

  • Compassionate and dedicated nurse with experience in different areas of nursing.
  • Patient triaging, referral services, call center, home care experience.
  • Committed to providing patients with care and support to help improve patient outcomes.
  • Hardworking, reliable, energetic with the ability to prioritize and solve problems.
  • Critical thinking skills essential to providing competent and dignified patient care.
  • Competent Computer skills - Electronic Medical Records and MS Office (Windows, Excel and Outlook).

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

RN Weekend Customer Service Coordinate

Responsibilities:

  • Assist with coordinating patient care between physicians, pharmacies, hospitals, CTN’s, team managers, schedulers, and field staff
  • Responsible for answering making inbound/outbound calls in a high call center environment
  • Experience trouble shooting to help patient meet care needs
  • Responsible for triaging patients in the KY/IN areas
  • Setting up home health referrals from physician offices, pharmacies, and hospitals
  • Effectively able to utilize the company’s software to input patient change of orders, referrals, medical history, etc.

Confidential, Louisville, KY

LPN Clinician

Responsibilities:

  • Home health visits with home bound patients too decrease hospitalization rates
  • Provided patients with disease process teaching, medication education, and safety interventions
  • Inputting patient information using an electronic medical records database
  • Participated in inter-disciplinarynursing team meetings to improve policies/procedures and to ensure adherence to company policies.

Confidential, Louisville, KY

Staff Nurse

Responsibilities:

  • Provided bedside nursing care to short term rehab patients.
  • Reviewed physical needs, monitored patients’ physical condition, and administered approved medications
  • Supervised and assessed vital changes in patient’s condition by monitoring vital signs, symptoms, and test results.
  • Documented and recorded patients’ health status and nursing care.
  • Supervised care given by certified nursing assistant to patients.
  • Admitted and discharged patients to the facility according to the facilities protocol.

Confidential, Louisville, KY

Charge Nurse

Responsibilities:

  • Responsible for providing care to long term residents and short term rehab patients.
  • Monitored patient’s conditions and reported changes to the MD, Clinical Director, and Supervisor.
  • Worked in collaboration with Physical therapy, Occupational therapy, and Speech therapy to ensure the best patient outcome.
  • Administered medications, IV medications, and wound care as ordered.
  • Admitted and discharged patients in accordance with the facilities policy.

Confidential, Louisville, KY

CMT

Responsibilities:

  • Administered medications and minor treatments to patients per MD orders.
  • Responsible for reporting changes in condition to the charge nurse or house supervisor.
  • Help nurses with supervising CNA’s.

Confidential, Louisville, KY

CNA

Responsibilities:

  • Helped patient’s to carry out their ADL’s.
  • Reported changes in conditions or skin problems to the charge nurse.

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