SUMMARY

• Sr Tibco (Administrator), having over all 11+ years of experience on level 1, level2 and level3 support, Administration and Deployment.
• Experience on Tibco Software Installation, troubleshooting, Performance fine tuning and maintenance.
• Enterprise Applications Integration (EAI) using full range of Tibco Products support for Tibco Iprocess, AMX BPM, Spotfire, Active Space, Business Events, Business Works, TIB/RVD, Active Database (ADB) Adapter, File Adapters, Tibco SAP R/3 Adapter, TIB/Salesforce, TIB/Oracle EBS, TIB/Designer, TIB/Hawk, Tibco Enterprise for JMS/EMS MQ Series and B2B Product Testing.
• Expert level skills in Tibco Admin with EMS, BE, Business Works, TIBCO Rendezvous, JAVA JMS, XSD, XSLT, SOAP, WSLD and with Product Testing Methodologies.
• Worked on different big data tool such as Hadoop, Elastic Search, Cassandra, Big SQL, Hive, Hbase, Spotfire, Flume, Sqoop,Ambari, Oozie and ZooKeeper.
• Have given extensive Production Support experience on the Tibco and Wesbphere MQ Products, in various operating systems like Windows, UNIX, Solaris and Linux. Capable of developing and incorporating well Integration solutions.
• Hands on experience on Linux shell scripts, Windows PowerShell, Python and Ruby. Used Incident ticketing system, Change Approval tools, Web Track Tool and Test Director Bug reporting tools.
• Prepare the Quality Assurance test plan sets for integration, regression, smoke and load testing of base product and functional testing of new or enhanced features.
• Managing 12 offshore resources for NA, ASIA and Europe Tibco ESB Infrastructure.
• Identifying the vendor product bugs and raising Tibco support tickets (SR).
• Upgrade/Downgrade Tibco BW, EMS, Active Space, BE, Stream base, Spotfire, Fast Data.
• Using app manage and cle commands to deploy tibco bw and bpm applications for customer projects and setup cloud space environments with library servers.
• Spotfire 3.0 and Enterprise Social network TIBBR server configured on our POC environment and helped customer for trail run.
• A Self - motivated and quick learner who is willing to adapt to new challenges & technologies. Potential to learn any technology within two weeks and fast learner.

TECHNICAL SKILLS

TIBCO Products: TIBCO Runtime Agent 5.x, TIBCO Active Matrix Business Works 5.x., TIBCO Designer, TIBCO Administrator, TIBBR, Spotfire, Active Spaces TIBCO Adapters, Business Connect 5. x.

TIBCO Messaging: TIBCO Rendezvous 7.x/8.x, TIBCO EMS 4.x/5. x.,6.x,7.x, MQ Series

Tibco BPM: AMX BPM, Business Studio, BPNM, XPDL, TIBCO iProcess 11.x, TIBCO iProcess Decisions (Corticon), TIBCO Active Matrix Business Works 5.x., TIBCO Designer, TIBCO AMX BPM Administrator, TIBCO Adapters.

TIBCO CEP: TIBCO Business Events 5.x, BE Workbench, TIBCO Decision Manager, BE Concepts, Cluster and agent management, BE Scorecards, BE Rules and Rule Functions

TIBCO Protocols: Soap/Http, Soap/JMS,UDP,EZComm,RosettaNet,EDI

TIBCO Adapters: Active Data base adapter 5.x, File adapter 5.x, DB2 Adapter, SAP R/3 adapter, Oracle Apps adapter, Siebel Adapter, MQ Series Adapter, PeopleSoft Adapter.

TIBCO Monitoring: TIBCO Hawk, Splunk, GEMS, Hermes, Tivoli, RTView, Team City for auto deployment.

Big Data: Stream Base, Hadoop, Big SQL, Hive, Hbase, Sqoop, Flume and Zoo Keeper.

Languages: Java, J2EE, HTML, XML, XPATH, XSLT, XSD, SOAP, XSLT, WSDL, Unix shell scripting

Databases: Oracle 9i/10g/11G, R12, DB2, MS SQL

Operating Systems: Windows 8/ 7/, UNIX (ubuntu, aix, Linux), HP-UNIX, Macintosh OS

Web Servers: BEA Web Logic, IBM WebSphere, JBOSS, Microsoft IIS, Apache Web Server, Sun One Web Server (iPlanet)

Version Control Tools: Xmlcanon, ClearCase, PVCS, SVN, RFC

PROFESSIONAL EXPERIENCE

Confidential

Sr Tibco Operation Analyst Support Engineer

Environment: TIBCO ActiveMatrix BusinessWorks 5.13, TIBCO Business Events 5.X, Designer 5.7, Runtime Agent 5.67, EMS 6.X, FTS Service, Tibco Database adapter, TIBCO Spotfire 6.5.X, TIBCO Active Spaces 1.2, Rendezvous 7.1, SOAP, JDBC, HTTP, SSL, TIBCO ADMINISTRATOR 5.7.X, HAWK, CLE, Web Services, SVN, Eclipse 3.3, UNIX, MS SQL 2008, Oracle 11. x.

Responsibilities:

• Involved in Level 1, Level 2, Incident Management, Problem Management, Change Management, Testing and migration to Production along with Application Production Support.
• Receive and resolve escalations from the Operations Center Analysts. Receive and resolve application escalations from Tier 1 third party vendor’s personnel.
• Provide Subject Matter Expertise (SME) level of application level issues. Responsible for attending project meetings and facilitating meetings as required.
• Responsible for understanding system/application topology to include interfacing systems. Responsible to attend strike teams as an escalation point. Responsible for providing KBA’s.
• Responsible to assistance as required in providing Frequently Asked Questions (FAQ) and responses from Tier 1 & Tier 2.
• Responsible for creating and maintaining documentation related to applications and application issues. Responsible for documenting issues that are awaiting code releases to resolve.
• Responsible for attending training on applications and technical skills. Works with IT groups, Vendors and Business users.
• Escalates issues for resolution (and provides follow-up) to Tier 3 (MGM Enterprise Architecture, In-house Development staff, Infrastructure Engineering, OEM and application vendors).
• Provide technical leadership to more junior application engineers. Provide high level knowledge and mentoring in version control systems.
• Provide high level knowledge on the following operating systems/technologies: OS400; Windows 2003, 2008 Windows Terminal Services; XenApp; Windows Active Directory; Guardian; Unix/Aix/Linux; and/or Application Installation.
• Provide high level knowledge of core Java principles and possess Java diagnostic expertise.
• Provide high level knowledge of TIBCO core applications including TIBCO Business Works, TIBCO Enterprise Message Service, and TIBCO Business Events. Provide high level knowledge of TIBCO development best practices.
• Setting up TIBCO Domains and Linux Patch Upgrades.
• Provide high level knowledge of TIBCO Administrator, TIBCO EMS Administrator, and TIBCO Designer.
• Using AppManage commands developed Shell scripts for Environment Stop/Start for Patron, Opera and Linux Datacenter Upgrade.
• Created Queues, Topics, Database scripts and migration/deployment scripts.
• Involved in implementing the best practices in load balancing and fault tolerant part of EMS server.
• Used TIBCO Administrator GUI to upload, configure and deploy applications.

Confidential

Tibco/Big Data Admin

Environment: Red Hat Linux 6.4, EMS 6.1, GEMS/Hermes Tool for EMS, Tibco BW 5.11,5.10, TRA 5.7, Admin 5.7, Stream Base, Events Extreme, Business Events, Log Logic, Spotfire, Active Spaces, Hawk 4.X, Sharepoint, Elastic Search, SVN, Team City, Hadoop, Hive, HBase, Zoo Keeper, Web Clients.

Responsibilities:

• Installed business events standard products on Linux platform on all environment.
• Installed additional add products Data Modeling and Decision Manager. Added JVM setting as per architect suggestions. Escalated Product related issues with TIBCO by raising SR.
• Processing Units, Agent Classes, Meta Data Properties are configured as per Developer suggestions.
• Performed Migration using Automatic Migration Change Utility and Upgrading from 4.0 to 5.0.
• Performed Manual migration Berkeley DB to JDBC backing store. Worked closely with Architect for and Capacity planning.
• Installed Rest Plugins for Tibco BW and patches for BE, helped developers to set up REST api’s.
• Configured and created Metaspace, Space and Tuples. Virtually share, store and distribute date to across the network using Active Spaces.
• Installed Business Works plug-in for Active Spaces and tested with Transactions activates for POC.
• Perform Initial Load and monitoring the ASSM and agents.
• Deploying, bundling and precompiling Stream Base Event Flow Application. Changing New Server Configuration File. Creating New Server Configuration File.
• Creating New Deployment File using Files. Monitoring and Profiling Applications.
• Configuring High Availability with Clustering for Stream Base. Tuning Stream Base Applications
• Providing Security for Stream Base Applications.
• Deploying Spotfire Application. Unlocking Administrator privileges. Setting up Users, Group and Licenses. Setting up Spotfire Library. Installing Spotfire Desktop on End User Clients.
• Upgrading Tibco Spotfire. Creating, Deleting, Exporting deployments. Setting up License to group.
• Created and Configured POC for Macys Search and Browse and provided 400ms average for faster search of UPC Inventory.
• Configured shards and running two node instances for Elastic Search with 40 million data of indexes
• Used groovy scripts for upgrade and configured Sense Client for writing Elastic Search queries.
• Configured Cassandra for replication factor 1 to make faster write consistency and running 4 node ring architecture.
• Installed Datastax Devcenter and Opscenter and configured for application query and monitoring for developers.
• Enable log trace to identify slow running queries from the application. Configured Flume to get the real time data from Oracle Golden Gate. Configured Sqoop to get the RDBMS data to Hadoop.
• Used Java utility keytool/OpenSSL to verify SSL digital certificates. Set up both active/active jndi pair for Tibco ESB Infrastructure. Helped to Setup both Client/Server two way SSL authentication for ems instances.
• Escalating Critical issues with Tibco Vendor. Setting up Active/Active BigIP network level load balancer for both BW/EMS instances.
• Create Disaster recovery plan and help team every year on COB test for both EMS/BW instances as per Audit and Security.
• Provided production on call support and help to troubleshoot issues on production environment for performance issues and fine tuning. Suggested workaround, code change and enhancement based on the type of problem. Help customer to avoid business impact and reduce the impact as quickly as possible.
• Involved in critical production migration to plan strategy from RH Linux 3.x to 5.x. Performed several data center migrations.
• Administered the Domain using Administrator 5.6. Configured Groups and Users. Configured BW Services and Adapters.
• Configured Business Works Servers in Fault Tolerance/Load Balanced mode in NA & EMEA.
• Deployed the Tibco Business Events/Works components on Tibco BW Servers in NA and EMEA.
• Manually Deployed/Undeployed, Deleted, Started and stopped the services and adapters.
• Used scripts to Deploy/Undeploy, Delete, and Start and Stop the services and adapters.
• Used Tibco utilities like domain utility, AppManage, build ear and Obfuscate
• Responsible for preparing and delivering the Deployment Documents.
• Installed Tibco components (e.g.TRA, Business Works, BW SmartMapper, Admin, EMS, etc.)
• Auto deployment Process on all environments using Hermes. Helped Customer to setup java thread count, global variable.
• Maintain customer projects Meta data files using xml canon database.
• Installed and configured xmlcanon to maintain for tibco project libraries, xml, meta data and canonical data.

Confidential, Northbrook,IL

Tibco Administrator

Environment: Oracle 10g, IBM AIX 5.2, Tibco BW 5.7, TRA 5.6, Admin 5.6, Hawk 4.X, Bea WebLogic 8.1, Bea Tuxedo 8.1

Responsibilities:

• Create and maintain user accounts and profiles.
• Used to create, modify, and delete user accounts that use the application within At&t. Maintained the name, contact details, default catalog format to be used, and roles assigned to the user. You can also activate and deactivate a delegation profile for a selected user.
• Set permissions and resource security and define Roles. Defined and restricted resource security and subset rules for catalogs and master catalogs. View the Event log.
• Modified shell scripts using appmanage commands to deploy and install.
• Installed iProcess engine, web clients, tool kit.
• Created users, groups, roles, and supervisor. Assign users to groups, identify and assign roles and assign values to attributes. Define supervisors for user and group queues.
• Configured user, list and table manager and helped to start, restart and complete the cases. As Case Administrator track the case from start to end and allow purging and closing the cases.
• Move SysInfo needs to be updated every time whatever changes in the Process Administrator, helped iProcess developer to create procedure library, create step, link step and addressing step.
• Helped customer to view Audit Trail DB for selected case. Display, sort, filter case items in WQM.
• As “swadmin” allows Supervisor to define participants in queues and redirections of work and set forward option to take application step.
• Prediction the cases, allow to jump different set of outstanding steps in different forms.
• Integrating Tibco products with LDAP group and setting up to bigip for Tibco & EMS urls.
• Performed 3DNS setup for Tibco business works domains for customer applications.
• Received performance reward for setting up citiplanner domain for Singapore client on timely manner.
• Configured EMS servers in Charlotte and Winston Salem.
• Created and managed Queues and Bridges; Groups and Users.
• Created and used scripts to create Queues and Bridges.
• Configured ACLs on the Queues.
• Configured Routing on charlotte and Winston Salem servers.
• Configured Business Works Servers in Fault Tolerance mode in Charlotte & Winston Salem.
• Involved in logging, monitoring, and statistics facilities to effectively view system activities and track system performance using TIBCO/EMS.
• Used Java utility keytool to verify SSL digital certificates.
• Administered the Domain using Administrator 5.2.
• Configured Groups and Users.
• Configured BW Services and Adapters.
• Deployed the Tibco Business Works components on Tibco BW Servers in Charlotte and Winston Salem.
• Manually Deployed/Undeployed, Deleted, Started and stopped the services and adapters.
• Used scripts to Deploy/Undeploy, Delete, Start and Stop the services and adapters.
• Used Tibco utilities like domainutility, AppManage, buildear and Obfuscate
• Responsible for preparing and delivering the Deployment Documents.
• Installed TIBCOcomponents (e.g.TRA, BusinessWorks, BWSmartMapper, Admin, EMS, etc.)

Confidential

Tibco Administrator

Environment: Oracle 9i, IBM AIX 5.1, PeopleTools 8.19, PeopleSoft HRMS 8.3 SP1 Bundle 6, Bea WebLogic 5.1 Tuxedo 6.5/Jolt 1.2.

Responsibilities:

• Performing TIBCO administration and Disaster Recovery functions. Set up the Load Balancing and Fault Tolerance for the BW Engines at runtime
• Used Message Selectors on Bridges to route the traffic as per Business Requirements.
• Involved in generating the Tibco Hawk Rule Bases for monitoring the BW engines, TIBCO Adapters and Log files.
• Experience with Tibco Rendezvous how use RVD and RVRD. Installing, configuring, and testing TIBCO EMS, Rendezvous, TRA, Administrator, Business works, Smartmapper, Hawk, Adapters, etc.
• Tibco implementation and deployment with UNIX.
• Provided WBMQSeries v6.0 administrative duties such as installing WB MQSeries Domain’s, IT (test), development Environments, Pre-Prod, Prod and ensures functionality on AIX, UNIX, and Windows.
• MQ Series Administrative duties such as Creating and configuring Queue Managers, Channels, Queues, Process definitions, clustering in IT, Pre- Production, Production.
• Designed, implemented, and managed TIBCO domains including resource management, security policy management, and application management
• Configured TIBCO EMS highly available/fault tolerant servers, queues, topics, routes, zones, users and groups.
• Configured, deployed, and migrated TIBCO projects across different lifecycle environments using TIBCO Administrator GUI and scripted deployments.
• Developed and manage Hawk rule bases and Work with technical support.
• Experience TIBCO EMS(JMS) /BW and Adapters, as well as TIBCO administrator
• Troubleshooting and tuning Tibco installations, Business works processes and other processes.
• Maintain, test, and execute disaster recovery procedures for TIBCO environment.
• Provided technical expertise and guidance on TIBCO administration approaches, process re-engineering and design.
• Experience project from initiation and requirements-gathering stage all the way to completion.
• Delivered expertise and support in resolving application issues.
• Provided a continual example of high level of service to all co-workers and customers.
• Provided on-call support 24/7 for TIBCO environment and Working Experience independently and within the team.
• Modified unix scripts using appmanage commands to deploy and install.

Confidential

Tibco/Java Developer

Environment: Tibco Business Works, Hawk, Tibco MQ Adapter, Tibco Administrator, IBM websphere MQ 5.3, IBMWAS 5.1,5.0, Tibco Staffware Workflow suite (Tibco IProcess(now)), IBM Content Manager 8.1, IBM DB2.

Responsibilities:

• Installed staffware engine on aix environment. Created users, groups, roles, and supervisor. Assign users to groups, identify and assign roles and assign values to attributes. Define supervisors for user and group queues.
• Prediction the cases, allow to jump different set of outstanding steps in different forms.
• Installing Tibco Business Works, Hawk, and Tibco Administrator, Tibco Staffware workflow suite and MQ Adapter and IBM websphere MQ.
• Involved in development and third level production support for ICICI workflow implementation.
• Configured the TIBCO Active Database adapters to interact with Oracle database to maintain information for large and complex structures and created views and table joins as per requirements
• Used TIBCO Rendezvous Reliable message delivery as well as Certified Message (RVCM) to transport messages.
• Supported TIBCO MQ adapters to maintain information for large and complex structures and created views and table joins as per requirements.
• Deployed all the components to the designated machines, configured setup failure and alert options in the deployment configuration using Designer GUI.
• Implemented Error handling in business process and conducted Unit testing, Component testing and supported system testing.
• Monitored and managed adapters and process engines using TIBCO Administrator and TIBCO Hawk. Web Service Integration was done for ICICI to get their data from Third-Party.