SUMMARY

• Over 9 years of experience as a Software Packaging Consultant using AppVolumes, InstallShield AdminStudio 5.x/6.x/ 7.0/8.5/9.5/10.0/11.5, Wise Pkg Studio 4.x/5.x/6x/7.0, SMS 2003 SCCM 2007/2012
• Packaging and re - packaging MSIs for heavily locked-down environments
• Experience in automating the applications for software distribution using InstallShield AdminStudio, Wise Package Studio
• Experience in creating and maintaining complex installers (InstallScript and Windows MSI).
• Experience in enterprise Desktop Management, and Electronic Software Distribution.
• Strong working knowledge of windows installer, MSI tables, windows registry entries, and installing system drivers.
• Good knowledge on Windows Installer concepts.
• Worked on various Application packages for Windows 2000, Windows XP, Windows Vista and Windows 7/10.
• Experience in .MSI and working with various applications for software packaging.
• Worked on various unattended install methods like silent install using InstallShield, AdminStudio and Wise Package Studio Versions.
• Created AppStacks/writable volumes(UWV) of the AppVolumes for the requirements of business needs.
• Performed user-based, Machine-based attachments/assignments of AppStacks through AppVolumes Manager to meet end-user needs of applications.
• Interface with the end-users and application testers to conduct UAT, Supporting the Pilot roll-out and changing the deployment as per the results of dry and Pilot rollout.
• Working knowledge with SQL scripting.
• Experience in working on Custom Actions, InstallScript, VB Scripts, WMI Scripts and Wise Scripts.
• Experience in Creating Transforms (MST), Patches (MSP) and Merge Modules using Different Tools.
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a Locked-down environment.
• Extensive experience in design and installation of Microsoft System Configuration Manager .
• Experience with OSD and MDT within SCCM.
• Experience in Patching, Reporting and Imaging in SCCM 2007/2012.
• Good experience in managing PCI compliance for our Confidential customers.
• Creating complex query-based User and Computer collections.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Successfully worked on design and deployment of mid to large scale SCCM infrastructures.
• Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a locked-down environment.
• Creation of transforms (MSTs) patches and merge modules.
• MSI Validations for ICE using Orca and wise package studio.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2003 Active directory services and other facets of XP.
• Experience in Application requirements gathering.
• Work with Properties to customize MSI installs for different situations.
• Work with MSI tables directly or through the GUI.
• Experience in documentation, technical support, troubleshooting.
• Self-starter, motivated to learn, takes initiative, and has experience working on complex projects and strict deadlines.
• Good team player with innovative, team-oriented, progressive experience in software design, development and testing.
• Ability to set and achieve goals, work well independently or in team, skills in identifying problems and meeting goals.

TECHNICAL SKILLS

Operating Systems: Windows XP Professional SP1/SP2, Windows server 2008/R2/2003/2000, Windows 2000/2003/XP, Windows 7, Windows 10

Packaging Tools: Wise Package Studio 4.01/4.6/5.6/6.0/7.0, SMS Installer, Installshield, AdminStudio 5.0/7.x/9.x/10.x/11.x

Programming: Wise Script, VB Script, Batch Scripting

Virtualization Tools: SoftGrid, Microsoft App-V, VMware App Volumes 2.10/2.11, Virtual Desktop Infrastructure (VDI), VMware vSphere, VMware App Volumes 2.10/2.11, VMware workstation

Scripting: InstallScript, VBScript, PowerShell, Wise Script, Batch Scripting

Databases: MS Access, Oracle 9i/10g/11g/12c, SQL 2005/2008, DBMS, RDBMS

Utilities: Orca, Filemon, Regmon, ProcMon, InCntrl, Windows Installer Log Utility Tool

Management Tools: Altiris, SMS2003 / SCCM 2007/2012

PROFESSIONAL EXPERIENCE

Confidential, Newark, DE

Engineer Analyst

Responsibilities:

• Requirements gathering, Packaging, Testing and Deploying Software packages.
• Packaged applications into VMware App Volumes and Microsoft App-V for integrated Application delivery systems.
• Tested and debugged ThinApp packages to make sure that they function properly for all users on the managed Windows 7 64bit Platform.
• Built ThinApp packages by capturing MSI/legacy setup applications using VMware ThinApp 5.2.1
• Worked with VMware Workstation for Windows 7/Windows 10 to test the packages and other related tasks for package building and App provisioning
• Worked on Provisioning OS in Task sequence, Packaging, OSD testing for various packages and image builds.
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Repackaged several third-party Vendorapplicationsinto MSI (Windows Installer).
• Create and manage VMware Snapshot to facilitate the packaging process.
• Used Wrapper batch files to perform custom actions and silent installations.
• Created AppStacks/writable volumes of the AppVolumes for the requirements of business needs.
• Performed user-based, Machine-based attachments/assignments of AppStacks through AppVolumes Manager to meet end-user needs of applications.
• Built setup.exe packages, MSI packages and MST transforms according to the package requirements.
• SCCM 2012 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
• Provisioned and mounted various applications on the provision VDI’s for the creation of AppStacks.
• Maintained assignment and un-assignment of AppStacks containing applications for client requirement.
• Isolated the .exe/Msi installation through VMware ThinApp in provision mode of AppStacks of AppVolumes.
• Performed quality assurance analysis on all the packages and Tested applications in Windows 7 in the Lockdown environment before distributing them to production environment.
• Collaborate with application owners and vendors on design, customization, specification, and preferences of software.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.

Environment: App-v 5.0sp3, App-V 5.1, Admin Studio 2014, Install Shield, SCCM 2012, Windows 7, 10, VMware Workstation 6.5, Citrix XenApp, AppVolumes 2.10 & 2.11, VMware vSphere Client, VMware Thin app 5.1.

Confidential, Fort Worth, TX

Sr. SCCM Admin

Responsibilities:

• Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s for a roll-out from Windows XP.
• Publishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• Troubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Worked with Public properties for user input values, for the end-user to change the parameters during Maintenance mode.
• Worked with various custom actions and sequences to trigger based on the changes required such as substituting the values on the end user machine configuration.
• Created silent install for chained MSI’s and substituting the properties using command line.
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM, and client workstations; possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients
• Automate the applications for software distribution using Install shield 2013.
• Repackaging foreign software installations with Admin Studio 11.5 using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Used debugging tools such as Procmon to debug application issues.
• Application compatibility testing against core images for Windows 7.
• Work with Properties to customize MSI installs for different situations.
• Used Transforms and Patches to effect a seamless installation of the package on to the desired desktop.
• Used Install Shield Admin Studio to repackage legacy software, to modify and configure software packages, packaging or repackaging 32 & 64-bit software for a Windows distributed environment.
• Automated BizTalk application deployment from TFS using build templates that trigger Powershell scripts.
• Silent installations using switches response files and automated scripts for user free interaction.
• Documented the steps and procedures for all the applications according to company standards.
• Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
• Used App-V to modify and configure software in different environments.
• Sequencing applications onto Windows 7 using App-V 5.0.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.

Environment: Windows 7, BizTalk, Windows 10, AdminStudio11.5, AUDIO VISUAL, InstallShield 2013, OCT, ORCA, VB Script, Procmon, App-V, Citrix XenApp, IMAC, SCCM 2012, PowerShell.

Confidential, Aiken, SC

SCCM Admin

Responsibilities:

• Developing both Application Virtualization 4.6 SP1 and Install Shield Admin Studio 11.0 on Windows 7 and Windows XP for repackaging.
• Built setup.exe packages, MSI packages and MST transforms according to the package requirements.
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripts.
• Customize MSI’s packages using Admin studio.
• Creating Windows Installer package for x86 and x64 architecture.
• Used SCCM 2007/2012 for deploying the packages
• Deploying the packages with SMS/SCCM 2007
• Creating packages, programs, collections, and advertisements for large scale enterprise deployments
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Used migration scripts developed with Powershell
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Deployment and virtualization of applications using Microsoft Application Virtualization 4.6 SP1.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Making use of PowerShell and other tools to automate a range of tasks in an OS diverse environment.
• Publishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• Troubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Developing and maintaining automation of software builds and deployments by using Microsoft Visual Studio and NAnt.
• Sequencing Middleware applications and Add-Ons/Plug-ins with their Primary applications using Dynamic Suite composition.
• Used Install Shield Admin Studio to repackage legacy software, to modify and configure software packages, packaging or repackaging 32 & 64 bit software for a Windows distributed environments.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Used VMware Workstation to package the application on a clean virtual image.
• Create and manage VMware Snapshot to facilitate the packaging process.
• Experience in taking snapshots of the pre-install and post-install.
• Worked on various unattended install methods like Silent installations using switches.

Environment: Windows 7, Windows XP, Microsoft App-V Sequencer 4.6 SP1, AUDIO VISUAL, InstallShield Admin Studio 11.0, SMS/SCCM 2007/2012, PowerShell, VB Script, ORCA, IMAC, VMWare workstation.

Confidential, New Jersey

Software Packager

Responsibilities:

• Worked on various unattended install methods like Silent installations using switches.
• Developed the applications for Win XP and Windows 7 based machines.
• Packaging applications for three hospitals which comes under a group of University Health Network ( Confidential )
• Repackaging hundreds of hospital related software installations with Wise Package Studio and editing the MSIs as per the Application packaging standards.
• Worked on Silent Installs for certain application to automate them for software distribution.
• Worked with Wise Package studio 8 and highly expertise in MSI tables, components and features.
• Creating Windows Installer package for x86 and x64 architecture.
• Worked on various scripting tools like VBScript, and Wise Script to meet certain customizations required by the client.
• Developing and maintaining automation of software builds and deployments by using Microsoft Visual Studio and NAnt.
• Troubleshooting the applications by remotely logging to the client systems in UAT
• Used Filemon, Regmon and Procmon to debug runtime errors in a Secured environment.
• Debugged & Validated MSI packages for any inconsistencies to match the company standards.
• Used Install Shield Admin Studio to repackage legacy software, to modify and configure software packages, packaging or repackaging 32 & amp; 64-bit software for a Windows distributed environment
• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Experience in working on the Microsoft Application Virtualization (APP-V)
• Created the App-V Sequences for XP/Win7 Environment and also publishing in UAT and Production Environments.
• Deployed the App-v Packages through SCCM 2007.

Environment: Wise Package Studio 8.0, Windows XP /7, VMware, Wisescript, IMAC, Filemon, Regmon, Procmon, AUDIO VISUAL, Orca, SCCM2007, APP-V, Microsoft Visual Studio and NAnt.

Confidential, VA

Application Packager

Responsibilities:

• Used Wise Package Studio 5.6 Professional to repackage the application packages and to take the snapshot of the pre-install and post-install and capture the changes for XP and Vista
• Used VMware Workstation 5.x version to build and test MSI packages.
• Created Transforms (MST) against vendor provided MSI applications, according to the package requirement.
• Good experience in managing PCI compliance for our Confidential customers.
• Written Wise Scripts and VB Scripts to make the applications work and to meet the company standards.
• Used Filemon, Regmon and Procmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.
• Used SMS for deploying the packages.
• Created batch files and exe files for manual installs and used wrapper.exe for automated installs.
• Extensively worked with Orca to edit the MSI tables, Merge Modules.
• Created custom actions with in MSI to make the applications work according to the company standards.
• Tested the applications in the Lockdown environment before sending the application to QA.
• Performed quality assurance analysis on all the packages before distributing them to production environment.
• Provided desktop support, Installed and configured XP workstations and laptops
• Documented the steps and procedures for all the applications according to company standards.

Environment: Windows Vista/XP, VMware, Wise Package Studio 5.6, VB Script, Filemon, Regmon, Procmon, ORCA and SMS2003

Confidential

Application Packager

Responsibilities:

• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Packaged various applications per specifications provided by client using InstallShield Admin Studio 5.5.
• Extensive use of InstallShield Developer to create Windows Installer packages.
• Resolved permissions issues running Filemon and Regmon against an application behavior and documented the issues with packages.
• Created VB Scripts, WMI Scripts for any Customization and permissions.
• Created Transforms (.mst) to modify native .msi packages using InstallShield.
• Utilization of VMware to enable package installation testing in varying environments.
• Deployed the applications to all the necessary computers and also uninstalled the applications, using SMS.
• Worked on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement. Also working on Silent Installs for certain application to automate them for software distribution.
• Worked on Creating/Testing new Application Packages in MSI format.
• Documented the steps and procedures for all the applications according to company standards.
• Interacted with the user to gather requirements and to test the application using remote assistance and online meeting.

Environment: Windows XP/2000, VMware, InstallShield AdminStudio 5.5, VB Script, Filemon, Regmon and SMS.