SUMMARY

• Over 7+ years of Experience as a Software Packaging Engineer using Install Shield Admin Studio 5.x/6.x/ 7.0/8.5/9.5/10.0. , Wise Package Studio 4.x/5.x/6x/7.0.
• Packaging and re - packaging MSIs for heavily locked-down environments
• Experience in automating the applications for software distribution using Installshield Admin Studio, Wise Package Studio.
• Worked on various Application packages for Windows 2000, Windows XP, Windows Vista and Windows-7.
• Experience in .MSI and working with various applications for software packaging.
• Also worked on various unattended install methods like silent install using Installshield Admin and Wise Package Studio Versions.
• Experience in working on Custom Actions, VB Scripts, WMI Scripts and Wise scripts
• Expertise working on Wise package studio, InstallShield Admin Studio and Soft grid/APP-V sequencing.
• Experience in Creating Transforms (MST), Patches (MSP) and Merge Modules using Different Tools.
• Extensive experience in design and installation of Microsoft System Configuration Manager RTM, SP1, R2.
• Experience with OSD and MDT within SCCM
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Successfully worked on design and deployment of mid to large scale SCCM infrastructures.
• Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a locked-down environment.
• Creation of transforms (MSTs) patches and merge modules.
• MSI Validations for ICE using Orca and wise package studio.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2003 Active directory services and other facets of XP.
• Experience in Application requirements gathering.
• Work with Properties to customize MSI installs for different situations.
• Work with MSI tables directly or through the GUI.
• Experience in Validating MSIs using Microsoft Orca.
• Experience in documentation, technical support, troubleshooting.
• Self-starter, motivated to learn, takes initiative and has experience working on complex projects and strict deadlines.
• Good team player with innovative, team-oriented, progressive experience in software design, development and testing.
• Ability to set and achieve goals, work well independently or in team, skills in identifying problems and meeting goals.

TECHNICAL SKILLS

Operating Systems: Windows XP Professional SP1/SP2, Windows Server R / 2000 / Windows / XP, Windows 7.

Packaging Tools: Wise Package Studio 4.01 / 4.6 / 5.6 / 6.0 / 7.0 , SMS Installer, Install Shield, AdminStudio 5.0 / 7.x / 9.x.

Programming: C#, C, VB.Net.

Virtualization Tools: SoftGrid, Microsoft App-V.

Scripting: VB Script, Wise Script, Java Script, JQuery, HTML, Pl SQL, Power Shell.

Databases: MS Access, Oracle 9i, SQL .

Utilities: Orca, Filemon, Regmon, InCntrl.

Management Tools: Altiris, SMS / SCCM R2.

Imaging Tools: VMware 9.0/8.0/7.0/6.0 , Symantec Ghost, and MS Virtual PC.

PROFESSIONAL EXPERIENCE

Confidential, CA

SCCM 2012 Admin/ Application Packager

Responsibilities:

• Manage Microsoft SCCM deployments in a large-scale global environment of 20,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Perform Tier III Level production support, and assisted in Troubleshooting of SCCM, and client workstations.
• Silent installations using switches response files and automated scripts for user free interaction.
• Deploy Windows 7 Operating System and Applications to Windows XP Environment to Migrate Environment and Perform test before handing over to end user’s.
• Participate in design meetings to formulate design strategy and design documents to Migrate Windows XP Environment to Windows 7.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual
• Built Upgrades and Patches (MSP) according to the package requirement
• Manage Global User and Machine Policies using Confidential Trust Power Broker.
• Used Filemon, Regmon and Procmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.
• Testing Operating System Deployment and application’s in locked down environment.
• Other similar professional responsibilities as needed.
• Performed Sand Box Testing, White Box and Black Box testing.
• Sequencing applications onto Windows 7 using App-V.
• Created Customized reports using Microsoft SQL Server Reporting Service.
• Migration of data from Windows XP to Window7 using User State Migration tool (USMT).
• Created Reports Subscription to receive health alerts about end user machine.
• Created Dashboard to monitor user machine performance.
• Create and manage VMware Snapshot to facilitate the packaging process.
• Used Nomad Tool to Deploy Application.
• Created Transforms (.mst) to modify native .msi packages using Install Shield.
• Automate the applications for software distribution using Install shield.
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Added and Configured application web catalog Service.
• Pushed SCCM 2012 client to all end clients and debugged the failed PC’s.
• Installed OS, patches and security policies throughSMS/ SCCM 2012Admin Tools.
• Created applications and deployed to user based, device based collections.
• Documented the steps and procedures for all the applications according to company standards.
• Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
• Extensively worked with Orca to edit the MSI tables, Merge Modules.
• Created custom actions with in MSI to make the applications work according to the company standards.
• Tested the applications in the Lockdown environment before sending the application to QA.
• Created Applications using script installer for deploying the VBS scripts.
• Created OS images using Task Sequence and MDT
• Extended the Active Directory schema for Configuration Manager 2012.
• Created Reports using SQL report builder 3.0

Environment: SCCM 2012 RTM, SCCM 2012 SP1, Windows Server 2008, SQL Server 2008 R2, SCCM Client Center, Install shield, AdminStudio, VMware 9.0, App-V Integration, Nomad, Confidential Trust Power Broker Tool

Confidential, Newark, CA

SCCM 2012 Admin / Application Packager

Responsibilities:

• Designed SCCM architecture for RMS having 500 servers and 7000 client Machines globally.
• Create the System Management Container and delegated the permissions.
• Extended the Active Directory schema for Configuration Manager 2012.
• Enabled the TCP port 1433 and 4022 for SQL replication and also configured windows firewall setting to allow ports and client.
• Installed SQL server 2012 for SCCM Database configuration.
• Installed and Configured windows server 2012 features and roles like BITS, Remote Differential Compression, IIS components etc.
• Installed the pre-requisites for SCCM 2012 R2 .net 3.5, .net 4.0.SQL server 2012, Downloaded SCCM 2012 R2 pre-requisites.
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Installed SCCM 2012 R2 with site code RM1 as Primary site.
• Configured client push method and added roles MP’s, SMP, FSP.
• Created VB Scripts, WMI Scripts for any Customization and permissions.
• Created Transforms (.mst) to modify native .msi packages using Install Shield.
• Automate the applications for software distribution using Install shield.
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
• Created Transforms (MST) against vendor provided MSI applications, according to the package requirement.
• Configured Discovery methods, Boundaries, Software update point (SUP), Distribution points (DP’s).
• Configured reporting server for customizing the reports
• Used VMWare Workstation 10.x version to build and test MSI packages.
• Added and Configured application web catalog Service.
• Pushed SCCM 2012 client to all end clients and debugged the failed PC’s.
• Installed OS, patches and security policies throughSMS/ SCCM 2012Admin Tools.
• Created applications and deployed to user based, device based collections.
• Created Applications using script installer for deploying the VBS scripts.
• Monitored SCCM Component status regularly for critical issues.
• Created packages, Programs and the distributed the content to Distribution points and deployed to User and Device Collections in SCCM 2012 R2.
• Created Customized reports for deployment status for Applications and Software updates in SCCM 2012 R2.
• Created Customized Task sequence to Deploy 64-Bit and 32-Bit OS.
• Installed SCUP and integrated with SCCM 2012 R2.
• Installed third party patches using SCUP and SCCM 2012 R2.
• Created Automatic Deployment Rules for Software update management using SCCM 2012 R2.
• Used troubleshooting tools like Trace32 for reading the Log files.
• Created Software Groups in SCCM 2012 for Specific Products, Classifications for Windows 7 and Scheduled deployments.

Environment: SCCM 2012 R2, Windows Server 2012, SCCM Client Center, Install shield, AdminStudio, VMware 9.0, App-V Integration.

Confidential, Orange, CA

SCCM Admin / Application Packager

Responsibilities:

• Packaging of applications using Install Shield Admin Studio 11 for repackaging the legacy files into MSI, MSM and MSP
• Creating the Transforms (MSTs) for the vendor supplied MSI file using Install Shield Admin Studio 11
• Experience Using SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Worked on VMware Workstation 9.0 to test the packages and related tasks for package building
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool
• Experience in deploying windows updates by using SCCM 2012
• Used VB Script and Wise Script to create custom actions
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access
• Experience in rearranging Application Catalog into different categories depends on the requirement
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual
• Built Upgrades and Patches (MSP) according to the package requirement
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft APP-V Management Server to the defined groups in Active Directory
• Tested the application on client machine using APP-V in Admin Studio
• Accomplished Centralized distribution of packages usingSCCM 2007
• Domain and Local accounts, Cross domain authentications are managed by Active Directory
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool
• Onsite client Management, Problem Solving, and support for the implemented packages

Environment: SCCM 2012 R2, Windows Server 2012, SCCM Client Center, VMware 9.0, App-V Integration.

Confidential, Princeton, NJ

Application Packager / Desktop Support

Responsibilities:

• Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s.
• Automate the applications for software distribution using Install shield.
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Used debugging tools such as Procmon to debug application issues.
• DevelopedVirtual appsfor in-house client server applications throughCitrix Streaming profiler 6.5/6.0/5.2.
• Application compatibility testing against core images for Windows 7.
• Work with Properties to customize MSI installs for different situations.
• Used Transforms and Patches to effect a seamless installation of the package on to the desired desktop.
• Silent installations using switches response files and automated scripts for user free interaction.
• Documented the steps and procedures for all the applications according to company standards.
• Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
• Sequencing applications onto Windows 7 using App-V.
• CreatedMSI packagesusing Citrix Installation packager inCitrix 4.0/4.5/5.0
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Create automated MSI packages based on installation instructions provided by other technical resources (and customer requirements).
• Interacted closely with project managers/users for the applications on a periodic basis to assess whether their expectations are being met in a satisfactory manner and address if any concerns.
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM

Environment: Windows 7, AdminStudio 10, InstallShield 2011, OCT, ORCA, VB Script, Procmon, App-V, SCCM 2012.

Confidential, NJ

Application Packager

Responsibilities:

• Developed packages in Windows 7
• Creating Windows Installer setup packages (.MSI) using Admin Studio 10.0
• Responsible for Repackaging of foreign software installations for use in a new environment using Setup Capture Tool in Admin Studio.
• Created Wise Scripts and VB Scripts to make applications work and to meet the company standards.
• Created Custom Actions within MSI to make applications perform according to the requirements.
• Experience in Testing of the applications in the Lockdown environment before sending to the UAT.
• Created Transforms (MST) against vendor given MSI applications, according to the package requirement.
• Documenting the steps and procedures for all the applications according to the company standards.
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripts.
• Experience in working on the Microsoft Application Virtualization (APP-V)
• Administration of Citrix XenApp Farms
• Used App V 4.6 to sequence applications.
• Customize MSI’s packages using Admin studio.
• Troubleshooted various issues related toCitrix resource manager,Printersetc.
• Worked on the Silent installs for different applications.
• Create and manage VMware Snapshot to facilitate the packaging process.
• Working on various applications to built MSI packages and using Transforms (MST) and Patches (MSP) according to the package requirement.
• Testing the application in locked down environment.
• Managed custom hardware inventory collection process to capture non-standard items to make better business decisions.
• Managed Windows Deployment Services infrastructure to allow for network installations of operating systems in SCCM 2007.
• Designed hardware standard for all SCCM servers across the company.
• Developed PowerShell scripts to capture logs and registry settings for broken SCCM clients to investigate problem issues.
• Assisted support teams on packaging and release management best practices.
• Developed process to patch and support clients using Software Updates Management in SCCM.
• Coordinated new server deployments with IT administrators across various regions.
• Documented processes and procedures in an effort to enhance efficiency across the team. Updated old documentation to be more in-line with new versions of operating system and processes

Environment: Windows 7, VMware, Install shield 2010 Admin Studio 10.0, APP-V, OCT, ORCA, Procmon, VB Script, SCCM 2007.

Confidential

Application Packager

Responsibilities:

• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Packaged various applications per specifications provided by client using InstallShield Admin Studio 5.5.
• Extensive use of Installshield Developer to create Windows Installer packages.
• Resolved permissions issues running Filemon and Regmon against an application behavior and documented the issues with packages.
• Created VB Scripts, WMI Scripts for any Customization and permissions.
• Created Transforms (.mst) to modify native .msi packages using InstallShield.
• Utilization of VMWare to enable package installation testing in varying environments.
• Deployed the applications to all the necessary computers and also uninstalled the applications, using SMS.
• Worked on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement. Also working on Silent Installs for certain application to automate them for software distribution.
• Worked on Creating/Testing new Application Packages in MSI format.
• Documented the steps and procedures for all the applications according to company standards.
• Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.

Environment: Windows XP/2000, VMWare, InstallShield AdminStudio 5.5, VB Script, Filemon, Regmon and SMS.