Senior System Engineer Resume
New York, NY
SUMMARY
- A dynamic and motivated System Engineering professional with more than 8 years of experience with proven success of successfully managing projects in Windows Server Systems, Server Virtualization with Hyper - V, VmwarevSphere, ESX\ESXi, Terminal Servers, Active Directoryand storage management etc.
- Experience includes project/personnel management, enterprise-levelsystem engineering and virtualization, Windows system engineering, P2V/V2V migration.
- Expertise with multiple server vendor platforms including but not limited to HP/Dell/IBM.
- Expertise with Installing and managing IaaS/PaaS/SaaS products like VCloud Director, AWS, System Center.
- Installation of Microsoft patches on a monthly basis, Monitoring technical alerts,Decommissioning projects. Incident, Change, Service and Asset management.
- Initiating and planning projects by establishing format, direction, and base lines that allow for any variance measurements and change control.
- Providing high level support in Windows Enterprise Administration consisting of both physical and virtual Server systems. Spanning over multiple forest environments.
- Designing, Installing, deploying, configuring Public and Private cloud offerings providing IaaS/SaaS/PaaS using Vcloud Director 5.X, System Center, AWS
- Installing, configuring, administering VMware ESX/ESXi, Microsoft Hyper-V and Citrix Xen Server. Build and deployment of virtual and physical server throughout the domain.
- Build, configure and deploy VMs and templates in Vmware. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, and 2012 using VMware Converter, Platespin etc.
- Hands-on experience in Project Management, Deployment, Installation, Administration, Maintenance and Troubleshooting of various Microsoft Operating Systems, infrastructure monitoring tools and applications, Networks and Computers. Automation of system processes using Batch scripting, VB scripting and Powershell.
- Installation and configuration of Microsoft Office Suite, Open Office, Visio, Outlook, Printing and Windows networking.
- Experienced in WINS, DNS, DHCP, Virtual Server Administration, and Patch Management on Microsoft Windows Servers.
- Certification Authority managementfor Web servers, applications hosted in the domain. Publishing and Issuing Security certificates and completing the SSL binding process across multiple servers.
- Install, configure VMware ESX, ESXi, vSphere 4.X and vSphere 5.X environments with VirtualCenter management, LabManager, Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, VMware View desktop virtualization infrastructure (VDI), Orchestrator, DPM
- Production support for Active directory (AD), GPO Management, Domain users, Users and groups; giving appropriate permissions, shares and privileges to access LAN and Domain environment.
- Administration and Monitoring of production Windows Servers that included Domain Controllers, IIS Web Servers, SharePoint, File Print & FTP/SFTP servers.
- Administering, creating and modifying DNS records, DHCP scope and reservation, DFS link, Web servers including record/scope creation, troubleshooting and managing user and group accounts Administration.
- Expertise with the use of remote access tools including: Telnet, FTP, Terminal Server, Remote Desktop.
- Administration of Microsoft File and Print servers clusters on Windows. Managing printers’ queues, spoolers, files and folders permissions, maintenance/failover of clusters whenever required.
- Administering VMs and Servers through Dominion KVM using Raritan Web Console. Installed, configured and maintained Windows NT, 2000, 2003, 2008 and 2012 Operating Systems.
- Experienced with designing, implementing and troubleshooting VMware ESX server virtualization environments.
- Familiar with Data Center/Server Farm environment like Servers deployment, Cabling & labeling, maintaining AC cooling, Environmental Sensing Devices, power management and UPS monitoring.
- Ability to maintain a reliable and methodical approach to Support and Documentation. Strong problem solving skills and a strong knowledge of ITIL Processes, Change Management using Service Now, Salesforce.
- Quick learner, highly motivated team player with excellent organizational and analytical skills.
- Plan, execute and report Availability, Performance & Capacity management of Wintel servers and services.
- Experience in the design, development and test of disaster recovery, UAT processes. Extensive experience in analysis, design, implementation, and maintenance of enterprise system hardware and software, mainframe and distributed platforms and incident management processes.
- Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability, the ability to perform under time constraints, and possess good judgment under pressure.
TECHNICAL SKILLS
System Administration: Windows AD implementation for global sites; Windows Server Systems, Knowledge on networking protocols like TCP / IP, HTTPS and SSL relay, Certification management, MS Exchange Server 2007/2010/2013 administration, Microsoft Active Directory support.
Operating Systems: Windows Server NT 4.0/2000/2003/2008 R2, Windows XP/Vista/7, Red Hat Enterprise Linux 5,6, Apple Mac OS
Application Servers: IIS 6.0/7.0, DNS, DHCP, Windows Active Directory Services, FTP, SFTP, Microsoft Exchange 2003/2007/2010 , SharePoint 2007/2010, Microsoft Dynamics CRM 4.0/2011, Microsoft System Center Suite, Microsoft WDS/SCCM, SCVMM, SCOM, Microsoft SQL Server 7.0/ 2000/2005/2008 , SSL, Platespin, Symantec Ghost, DNS, NIS, NFS,MS Terminal Server, MS RDS Server, Microsoft WSUS
Databases: Oracle 8i/9i/10g RAC, Microsoft SQL Server 2000/2005/2008 R2, MySQL, IBM DB2, PostgreSQL
Virtualization: ESXi(2.0,2.5.3.0,3.5,4.x,5.x),GSX(1.X,2.X,3.X),WORKSTATION, Vcloud Director 5.X, Hyper-v, VMware Vsphere, Citrix Xen Server, System Center, AWS
Workstation Apps: Microsoft Office 2003/2007/2010 , Outlook 2003/2007/2010 , Star Office, VMware workstation 5.0/6.0
Infrastructure Management Tools: MS Windows Clustering, MS System Center Configuration manager 2007, IBM Tivoli Provisioning manager. Configure and use Distributed File System replication components (DFS). Knowledge and experience on Common Internet File system (CIFS).
Physical Server Administration Apps: Dell Open Manage, HP Insight Manager, DRAC/BMC utilities, HP iLO, HP Virtual Connect
Hardware: HP Proliant DL & BL Series series, Dell Power Edge Servers, Intel x86 processors, HP C7000 Chassis, Dell Chassis, Cisco UCS C & B Series, HP Proliant DL & BL Series.
Storage/ Networking: ISCSI SAN, FC SAN, NAS, HP P2000
Backup/Monitoring: Windows &VeritasNetBackup/restore, Netbackup 6.5
Scripting: Powershell, Batch, PowerCLI, C, C++, CMD Tools, VB
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Senior System Engineer
Responsibilities:
- Worked as a specialist in a Windows Enterprise Server Engineering/Administration with role spanning as a generalist in multiple system areas like storage, network troubleshooting, global market data, Virtualization.
- VMware administration spanning to VMware Vsphere, Vcenter and Vcloud Director. Building and managing a VM infrastructure.
- Designing, Installing, deploying, configuring Public and Private cloud offerings providing IaaS/SaaS/PaaS using Vcloud Director 5.X, System Center, AWS
- Served as a high level Windows system engineer to plan, capture and manage requirements, analyze, design, test and document systems of moderate complexity and lead system integration.
- Recommended new tools and techniques to achieve continuous improvement in systems development processes. Decisions had impact on cost, schedule, and technical performance.
- Acted as a mentor to engineers in additional areas including cross domain integrations and specific market data product.
- Upgrading Windows server 2003/2008 systems to Windows 2012/2012R2
- Setting up SSH on Windows 2008R2 using Cygwin, Filezilla
- Lead preparation of proposals and presentations. Estimated, tracked, and reported project costs and schedules while managing scope & risk. Lead the System Engineer group in a cross-functional / domain teams in a Project Engineering and Incident Management.Provided input to technical & product roadmaps.
- Installation, configuration, administration of Windows server 2003,2008 and 2012 servers, Active Directory Services, SCCM, Symantec Endpoint Protection, Snare, DNS DHCP, FTP, WSUS, IIS Web Server.
- Managed and created group policy architecture for Domain.
- Responsible production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and giving appropriate permissions, shares and privileges to access LAN and Domain environment.
- Worked on ESX servers, Vcenter, DRS, Vmotion, Storage Vmotion, FT, P2V, HA,SCCM,SCOM,SCVMM.
- Automation of system processes using Perl script, VBscript and Powershell.
- VMware Vcenter, setting up V-Motion, SVmotion, FT, HA, DRS, and related VMware products such as VMware Vcloud director, VMware Vshield, P2V converters, VM Backup products and other products for virtualization.
- Provide High level External Customer support and resolve Incidents to resolve service.
- Designing, installing and implementing VMware VSphere ESX/ ESXi4.X,5.X, VMware VCenter, setting up V-Motion, HA, DRS, and related VMware products such as VCloud Director 5.X, NIC Teaming, Network Virtualizationusing HP Virtual Connect
- Installed patches and updates on ESX/ESXi 5.X hosts and virtual machines.
- Change management using Service Now, Salesforce following ITIL principles.
Confidential, Indianapolis, IN
System Engineer
Responsibilities:
- Installation, configuration, administration of Windows 2003 and 2008 servers, Active Directory Services, DNS DHCP, FTP, WSUS, IIS Web Server.
- Created group policies for domain controller and member sever from scratch. Also deployed on real environment.
- Designing, Installing, deploying, configuring Public and Private cloud offerings providing IaaS/SaaS/PaaS using Vcloud Director 5.X, System Center, AWS
- Involved in providing Application support with imaging systems along with generating system images for future backup and process images for DBMS persistence. Used Windows Backup and third party software.
- Created software applications for support and deployment, modified and repaired applications, along with testing existing application for functionality using MS Build,Visual Studio 2008 in the .NET framework.
- Responsible production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and giving appropriate permissions, shares and privileges to access LAN and Domain environment.
- Worked on ESX servers, Vcenter, DRS, Vmotion, P2V, HA,SCCM,SCOM,SCVMM, NIC Teaming, Network Virtualization using HP Virtual Connect
- Worked on Ncircle Tool to test Group policy for all types of servers.
- Automation of system processes using Perl script, VBscript and Powershell.
- Administering and Supporting Email Server Exchange 2007 tasks were included but not limited to creating user mailbox, public folder permission, and Outlook clients support migration issues.
- Participated in the project of Data Center Move/Maintenance, preparing DR site and Business Continuity plan (BCP) test, Server life cycle project including retiring physical and old windows platform server and converting P2V, coordination with Application Development team.
- VMware virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, P2V converters, VM Backup products and other products for virtualization.
- Monitoring and Health Analysis of datacenters to foresight issues during migration of datacenters using VMware Health Analyzer 3.3, Quest vFoglight and vEssentials Bundle.
- Generated reports with Health analyzer with recommendations and resolving performance and tuning issues in the HA, DRS clusters and virtual Datacenters.
- Analysis of physical server candidates which are eligible for Virtual Conversion Process using vCenter Guided Consolidation.
- Deploy new applications into the BizTalk Server environment.
- Designing, installing and implementing VMware VSphere ESX/ ESXi 4.0, VMware VCenter, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization.
- Installed patches and updates on ESX/ESXi 4.0 hosts and virtual machines.
- Migrated 350+ printers from Windows 2003 to Windows 2008 R2.
Confidential, Orlando, FL
System Engineer
Responsibilities:
- Installing, Configuring and Administering production theWindows server infrastructure. This included installing ADDS, WSUS, Exchange, File servers and Application servers with Windows 2003, 2008, 2008R2
- Worked on server maintenance projects, used Visual Studio Team System (Team Foundation server) forsource control, data collection,reporting, and project tracking
- Installed, Configured and Implemented Terminal Server (TS)RemoteApp on IIS 7.0Windows 2008 R2 published applications using TS Web Access, RemoteAppprogramme and TS Gateway.
- Implemented Microsoft Clustering for IIS Web Servers.
- Familiar with web based, xml integration in IIS web server, IIS Clustering, Load Balancing, Logging and Reporting.
- Installed and configured and managed sendmail, DNS, LDAP, Apache and DHCP.
- Windows, software and Hardware based Firewalls. Allow/Block ports, inbound/outbound tcp/udp traffic, PAT/NAT, Remote Access VPN and site to site vpn, content filtering, log analyzing, reporting, configurations of Syslog, snmp, access control.
- Installed and Implemented VmwareESXi 4.0 host servers with vSphere Client, vSphere CLI. Configured HBAs and iSCSI SAN storage.
- Backup and restore of Vmware host server configuration, Virtual Machine backup, snapshot, P2V-V2V conversation with VMware converter and with other third party converters, Patch updating, monitoring/reporting, SSH and SNMP and notification of alerts.
- Worked on ESX servers, Vcenter, DRS, Vmotion, P2V, HA,SCCM,SCOM,SCVMM
- Experience with designing and implementing VMware backup products and disaster recovery solutions.
- Providing Application support and Configuration management on the BizTalk Server Environment
- Created software applications for support and deployment, modified and repaired applications, along with testing existing application for functionality using MS build, Visual Studio 2008 in the .NET framework.
- Installed, Configured Citrix Xen Server and Windows 2008 Hyper-V R2 on Dell Hardware
- Worked on MSI Package Builder to wrap normal installer packages into a Windows Installer package with the aim of unattended installation over the network via group policy.
- Installed and implemented open source OpenFiler 2.3 iSCSI SAN with RAID 10 for Vmware and other servers with iSCSI initiators. Also managed iStor SAN and Symantec Backup Exec 12.
- Connected Thin Client (WYSE, DevonIT), desktop Windows Xp2 clients to RDS 6.1.
- Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.
- Change/Ticket management using Service Now,Spiceworks andSalesforce following ITIL principles.
Confidential, Memphis, TN
System Administrator
Responsibilities:
- Administering production of servers/network infrastructure which included Linux administration, Windows Administration of IIS Web Servers, Exchange Mail Servers, WSUS Patching servers, print Servers, System Management Servers (SMS), Terminal Servers, RAS and File servers on Windows 2003 and windows 2000 in the data centre/server farm.
- Use of VMware View/ThinApp tools for virtualizing applications.
- Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
- Responsible for Active directory, GPO, Domain users, Administering users and groups and giving appropriate permissions and privileges to access LAN and Domain environment.
- Installing, configuring, administering and performance tuning Microsoft SQL Server 2000/2005, familiar with Database Creation, Database Security, Database Replication/ Migration, Database Performance Monitoring, User Management, Database Backup/Restoration, Import/Export of SQL Database, Transact SQL, Microsoft SQLClustering, SQL Query analyzer and profiler.
- Installed & configured Windows 2008 with Active Directory Domain Service.
- Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
- Installed and managed McAfee EPO software on servers and clients.
- Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.
- Troubleshooting and monitoring network using SNMP and Solar winds network monitoring tools and also used ping, Cisco CLI, trace route for debugging them.
- Familiar with web based .Net application integration in IIS web server, IIS Clustering, Load Balancing, Logging and Reporting.
- Installed and implemented Manage Engine monitoring application and configured SNMP and WMI on Servers and other network devices
- Analyzed, logged and tracked complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and applications to meet business needs.
- Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
- Leading Infrastructure team for projects not limited to System re-engineering, capacity planning and risk management.
- Lead Technology Implementation including vendor selection, System Architecture, Setting landscape, Capacity planning, security, storage management and High Availability.
- Disaster recovery planning, implementation and recovering systems during crash or HW failure.
Confidential
System Administrator
Responsibilities:
- Installation, configuration, administration of Windows 2003 servers, Active Directory Services, DNS DHCP, FTP, WSUS, IIS Web Server and SQL Database Server, System Management Servers (SMS) servers.
- Installing, configuring, administering AMD, x86Intel, HP, IBM & Dell hardware, like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
- Managing Exchange 2003 servers and troubleshooting issues related to User and group accounts, mail delivery, configuring MX records to enable and disable domain.
- Administering DHCP Server creation of reservation and configuring of router IP address under reservation options.
- Responsible for Active directory, GPO, Domain users, Administering users and groups and giving appropriate permissions and privileges to access our LAN and Domain environment.
- Configured and Managed Microsoft Outlook 2003/2007 for the users.
- Configured Terminal Server to access servers using Remote Desktop Protocol (RDP).
- Responsible for Security Patch Management and Deployment to all clients using Microsoft WSUS.
- Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.
- LAN Cabling, RJ-45crimping, Labelling, Patch Panel, PC Junction boxes, Phone Switches and Rack set-up.
- Analyzed, logged and tracked complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and applications to meet business needs.
Confidential
Support engineer
Responsibilities:
- Served in computer maintenance, performed all types of hardware, software maintenance and engineering in addition to systems selection, backup and technical support.
- Installing and configuring Windows 2003 servers of DHCP, FTP, WSUS, Web Server and SQL Database Server.
- Creating and managing users, groups, GPO in the Active Directory.
- Implemented, Managed ISA server 2004 Firewall with web filtering and Remote Access VPN.
- Implemented and managed McAfee Antivirus EPO Server and clients for LAN security
- Monitoring of Internet usage, Antivirus statistics and reporting to Project Manager.
- Responsible for & managed Online Trading applications, Servers & Connectivity with stock exchanges, providing remote support to end clients and branch users.
- Installation and Configuration of networks, router configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.)
- Investigated user problems, determined possible solutions, oversaw software, installation and upgrades.
- Creating a backup job and also took backup of data centre on daily, weekly and monthly basis.
- Planned and coordinated with major vendors like ISP and V-SATs service providers for installation/Down Calls of branches.