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System Engineer Resume

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Atlanta, GA

SUMMARY

  • Senior Technical Architect with international work history and 12+ years of excellence in Information and Communication Technology (ICT) with knowledge areas diversified with a mix of Systems Engineering, Services delivery and Product Management.
  • Work experience from both OEM and System Integrator perspective.
  • Professional experience in Project Engineering, System Engineering and Deployment/Service Support of Next Generation Networks, Data Communication, Unified Communication and IP Technologies. Proven ability to perform well under pressure and a team player with good communication and problem - solving skills.
  • Extremely good knowledge in IP network and understanding of LAN/WAN/WLAN infrastructure, Switches, Routers and firewall, Mobile Backhaul, MPLS, SDH Solutions.
  • VLAN/DHCP/DNS/VPN/Access List/Device, Authentication for efficient Monitoring/Logging/Reporting and usability in Information & Communication Infrastructure and Data networks.
  • Strong knowledge of network protocols such as, TCP/IP, UDP, PPP, IGMP, P2MP, RSRP, BGP, IGRP, OSPF.
  • Working knowledge on Cisco Aggregation Services Router ASR 9000 single-chassis systems and Network Virtualization (nV) Edge system.
  • Cisco’s IOS XR configurations of Broadband Network Gateway (BNG) on Cisco’s ASR 9000 series routers.
  • Hands-on experience on mobile backhaul solutions and network elements.
  • Strong understanding and knowledge of layer 2/3 switching & bridging technologies such as VLAN, VTP, STP, RSTP.
  • Working knowledge of UNIX and LINUX servers.
  • Evaluate network and software requirements from multiple stakeholders; reconcile conflicts and identifying potential risks.
  • Cisco’s IOS XR tunneling interface configurations on GE and optical interfaces.
  • Learn basic technical troubleshooting, including problem identification, reporting and understand escalation path customers’/partners’ would need to engage.
  • Identify and resolve hardware, software, application or operational problems.
  • Demonstrate systematic approach to solving technical problems.
  • Demonstrated strong expertise in Requirements Planning, Product requirements, Process Reengineering, Business Case Development and Analysis & Reporting.
  • Strong experience in working through all the phases of Project Lifecycle, team dynamics and deliverables in each phase

TECHNICAL SKILLS

Hardware: Cisco, Confidential, Systimax, Confidential and 3 Com.

Operating Systems: Windows 7/8, UNIX and Linux.

Protocols: TCP, UDP, BGP, OSPF, SIP, SMTP, HTTP, SMNP, MTP, SCCP, RIP, H 248

Tools: /Software: Cisco IOS and Wireshark.

Methodologies/ Frame work: IEEE, ETSI and Methods Frame Work

Telecom Technologies: IN, NGN and PSTN.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

System Engineer

Responsibilities:

  • Responsible for all aspects ofnetworkengineering: design, implementation, monitoring, and troubleshooting
  • Proficient hands on experience and understanding of fundamentalnetworkingconcepts and protocols such as: BGP/EIGRP/VLAN/PVLA, STP, HSRP, IP, sub netting, routing.
  • Extensive knowledge onCisco routers and switches (Cisco IOS, NX-OS)
  • Discovery, collection, and validation of needed separation link, eDMZ Firewall, PartnerNet, and Load Balancer rules as well as DNS changes.
  • LAN (Cisco Nexus 5K & 2K, Catalyst switches, trunking, port channel) troubleshooting and corrections on system start-up.
  • Routing (Server static routes, Nexus 7K, ASA firewalls) troubleshooting from server to server through the networkand separation link firewalls.
  • Work on customer RFPs (Requests for Proposal), and create both high-level and occasionally more detailed designs for customers and partners.
  • Prepare technical responses to customer proposals/RFPs
  • Assist with preparation for customer presentations.
  • Finalize Bill of Materials, using configuration tools and automated templates.

Confidential, New York

Network Engineer

Responsibilities:

  • Maintain and support company’s LAN/WAN environment.
  • Identifies, diagnoses, and resolves network issues. Support network issues for entire IT infrastructure.
  • Create and maintain comprehensive documentation of processes and procedures used throughout normal operations.
  • Accountable for smooth network operations of production and corporate network infrastructure.
  • Ensure accurate monitoring, metrics, and alerting of network connectivity Management of multiple projects/sites simultaneously.
  • Perform maintenance windows to keep the network gear up to date or break-fix to always keep the lights on.
  • Responsible for providing guidance to Level 1 Engineers.
  • Participate in rotational shifts required to run 24/7 operations.
  • Working on high redundancy frame work and chassis architecture.
  • L1 (Ethernet and Optical), L2 and L3 Protocol Knowledge.
  • SYSTIMAX 360™ imVision® Controller configurations and testing.
  • Developed and updated Standard Operation Procedures (SPOS).

Confidential

Project Leader

Responsibilities:

  • End to end implementation Management for NGN, FTTx project. Management of daily field operations.
  • Defining scope and identifying stakeholders and maintain the change management plan.
  • Attending weekly and monthly meetings with the customers covering all areas from Quality, Progress, Logistics and Reporting.
  • Planning & Execution of Confidential NGN roll-out project.
  • Team management, Coordination, Project Reporting, Resource arrangement, etc.
  • Project Planning and assessment for the Projects according to customer requirement.

Confidential

Lead Engineer

Responsibilities:

  • Primarily responsible for Regional Project Supervision as well as Service Support.
  • Participated in Commissioning of PSTN Switches, ISDN, VPN and RIP configuration in routers.
  • Familiar with BGP and OSPF routing protocols.
  • Defining VLAN, VPN and NAT in switches.
  • Familiar with online technical support service for L2 and L3 protocols.
  • Established the Centralized O&M Centre based on Sun & Sybase Platform, commissioning IN server based on UNIX for OSS.
  • Monitored the OMC-R system for Network Service Support.
  • Configuration of Packet Data Serving Node (PDSN) for entire network.
  • Performed integration/performance analysis/service support of the Network Elements as well as installation and configuring of Sun Servers.
  • Credited with establishment of centralized O&M platform on Confidential ’s M2000 Architecture.

Confidential

Systems Engineer

Responsibilities:

  • Technical support team leader.
  • Was responsible for roll out of new sites.
  • Managed 6-8 teams in Bangalore and Mumbai circle.
  • Conducting technical trainings for Engineers and local support for integration of DSX, ADM and ISM.
  • Delivered 150 STM nodes roll out in a given time line.
  • Received customer appreciation for hardware installation and team efficiency.

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