SUMMARY

• Over 7 years of experience in application packaging, virtualization and distribution for various corporations across the United States. Experience in major scripting languages, packaging utilities and Windows operating systems.
• Extensive experience as an Application Packager (Install Shield/Wise Package Studio) and Network/Windows Administrator,
• Involving all stages of Systems engineering, implementation, and testing.
• Experience working on Install Shield Admin Studio 5.0/5.5/6.x/7.5/8.0/9.5, Wise Package Studio 5.6/6.0/7.0.
• Exposure to usage of VMware Workstation, Virtual PC 2007 and Norton Ghost.
• Expertise in Creating Transforms (MST) and Patches (MSP).
• Worked on Deployment tools like SMS, SMS 2003, SCCM, and Altiris.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, and Active directory services.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI’s and debugging for package review/cleanup.
• Using various debugging Tools like FileMon, RegMon, In control, Procmon
• Experience writing Build Scripts using VB Script.
• Testing the application in locked down environment.
• Interacting with the user to gather requirements and to test the application using remote assistance and net meeting
• Creating Custom Actions using Wise Script, SMS installer Scripts for various operations beyond the scope of the Wise Studio
• Hands on experience in Batch Files to create Silent Installs and permissions.
• Strong Knowledge of Orca to directly edit the MSI/ Validating the MSI, creating transforms.

TECHNICAL SKILLS

Packaging Tools: Wise Package Studio 5.6/7.0, Install Shield AdminStudio 6.x/7.5/8.0/9.5, SMS Installer

Deployment Tools: SMS 2003, SCCM, Altiris

Virtualization Tools: Softgrid 4.2/ APP - V, Citrix Streaming Profiler 6.5/6.7

Operating Systems: Microsoft Windows Vista/XP Server 4.0 and Workstation /2000 Sever/98/95, Novell Netware UNIX, Mac OS X, MS DOS

Database: MS SQL Server 2005, MS Access

Scripting Tools: VBScript, WMI Script, JavaScript, Winbatch and Wise Script

Backup Tools: Norton Ghost 7.5, Virtual PC2007, VMWare Workstation

Debugging Tools: Filemon, Regmon and Procmon

PROFESSIONAL EXPERIENCE

Confidential, Sun Prairie, WI

Citrix Packaging & SCCM Engineer

Responsibilities:

• Working as a Citrix Packaging & SCCM Engineer in Confidential ’s End User Computing (EUC) Team to perform diagnostics & troubleshooting in Citrix environment including Citrix XenDesktop5.5, Citrix XenApp 5/6.5, windows 2003/ 2008 servers and windows XP/7 Desktops.
• Actively participated in TSA migration Project of 3000 + Users at multiple locations spread across US from Bank of America to Confidential .
• Packaging applications as per user requirements using Citrix streaming profiler and publish them on the Citrix XenApp 6.5 environment.
• Closely work with developer/ application teams to test the applications in the Test/ stage environments before moving to production. .
• Updated AD Group Policies to resolve user related issues and tested in the sandbox/ test environment before moving to production.
• Working on provisioned Windows 7/ XP developer’s desktop (XenDesktop5.5) using SCCM task sequence and turned over to client.
• Closely work with App Sense team to deploy applications using App Sense Sandbox Environment (Environment Manager and Personalization Manager) and connected to SQL Database then imported production templates to continue testing.

Confidential, Reston, VA

Sr. Application Packager

Responsibilities:

• Packaging various applications per specifications provided by client using Install Shield Admin Studio 9.5.
• Performing package validation using ORCA and resolve Internal Consistency Errors (ICE)/ Warnings.
• Using Filemon, Regmon and Procmon to troubleshoot application for fixing missing files, registry entries and permission issues in locked down environment.
• Handling end-to-end ownership of application from layering to deployment.
• Performing smoke testing before deploying to SCCM.
• Performing technical testing of newly layered apps (Download, Install and launch).
• In-depth problem analyzing for applications that have failed UAT or been recycled from Production.
• Remediating application packaging where necessary/feasible.
• Post Production fixing QA test (Install & launch in production).
• Working with vendors, Application Technical contacts, Portfolio Managers and test coordinators as necessary.
• Working with SCCM Operations to resolve the issues like expiring/deleting advertisement, Source file refresh.
• Providing step by step instructions for ways to resolve issues when clients cannot install an application.
• Taking proactive steps to look for before a problem is reported by client.

Environment: Windows XP SP3,Windows 7, VMware Workstation, VMware Tool v 4.6/4.5, Admin Studio 9.5,Install studio 2010, Filemon, Regmon, Procmon and ORCA, VBScripting, Batch Files.

Confidential, Houston, TX

Packaging Analyst

Responsibilities:

• Created Windows Installer setup packages (.MSI) using Wise Package Studio 7.0.
• Worked on Wise Package Studio to take the snapshot of the pre-install and post-install and capture the changes.
• Defined standards for Application Virtualization.
• Developed application packages using Wise Package Studio and APP-V Sequencer.
• Maintained AD Groups for software distribution and SoftGrid access.
• Converted Batch files and exe files for manual installs and used wrappers for automated installs.
• Used Transforms and Patches to effect a seamless installation of the package on to the desired desktop.
• Silent installations using switches response files and automated scripts for user free interaction.
• Deployment of application using SMS 2003.
• QA'd and tested distribution of applications using SMS/SCCM in test environment
• Used debugging tools such as Procmon/ In control to investigate the permissions on files and registries in order for the application to function properly.

Environment: Wise Package Studio 7.0, SMS 2003/SCCM, App-V, Windows XP, VB Script, ORCA, Filemon and Regmon

Confidential

Confidential, Minneapolis, MN

Responsibilities:

• Used Install Shield Admin Studio 8.0 windows XP for repackaging approximately 300 applications.
• Configuration and maintenance of Admin Studio 8 database, repositories, and templates.
• Built setup.exe packages, MSI packages and MST transforms according to the package requirements.
• Modify packaged configuration files, file locations, and registry entries as well as creating custom actions using VBScript and Wise Script to conform to KP Standard Managed Environment.
• Interacted closely with project managers/users for the applications on a periodic basis to assess whether their expectations are being met in a satisfactory manner and address if any concerns.
• Performed package validation using ORCA and resolve Internal Consistency Errors (ICE)/ Warnings.
• Used Filemon, Regmon and Procmon to troubleshoot application for fixing missing files, registry entries and permission issues in locked down environment.
• Perform Quality Assurance (QA) testing for the Desktop Design Team.
• UAT/QC of environmentally sensitive development enhancements including testing cross-modular version upgrades and assistance for new development.
• Created VMware images for Windows 2000, XP (32 and 64 bit) and Vista package testing.
• Created laptop images using Ghost when VMware was not available.
• Deploy/test applications using SCCM.
• Used Norton Ghost to Build/Clean images.

Environment: Microsoft Windows XP, Install Shield Admin Studio 7.0/6.0, VB Script, Install Tuner VMWare Workstation, Norton Ghost, SCCM, Custom Actions, Filemon, Regmon, Procmon and ORCA

Confidential, Minneapolis, MN

Application Engineer

Responsibilities:

• Prepared Application Integration documentations based on individual application specifications and end-users special requirements.
• Worked on Norton Ghost 9.0 to make images of Win XP operating Systems as a part of application packaging.
• Worked on different desktop architecture including Dell, HP, Compaq, and Micron
• Worked on SMS, a system deployment and configuration tool to provide affordable life cycle management.
• Worked on Various applications to build MSI packages and used Merge Modules (MSM) and Patches (MSP) and performed customization by using Transforms and worked on Silent Installs for certain application to automate them for software distribution.
• Used VB Scripts to add different functionalities in packaging and to automate/schedule the tasks. Also worked on Batch files migrate them to VB Scripts
• Worked on .REG files like creating/merging, debugging the invalid entries and worked with existing Registry using VB Scripts etc.

Environment: Windows XP, Install shield Adminstudio 6.5, SMS, VB Scripts, WMI Scripts, Batch Files, SQL Server, WSH, and NortonGhost9.0.

Confidential

Packaging Consultant

Responsibilities:

• Packaged various applications per specifications provided by client using Install Shield Admin Studio 5.5.
• Extensive use of Install shield Developer to create Windows Installer packages.
• Resolved permissions issues running Filemon and Regmon against an application behavior and documented the issues with packages.
• Created VB Scripts, WMI Scripts for any Customization and permissions.
• Created Transforms (.mst) to modify native .msi packages using Install Shield.
• Utilization of VMWare to enable package installation testing in varying environments.
• Deployed the applications to all the necessary computers and also uninstalled the applications, using SMS.

Environment: XP/2000, Install Shield AdminStudio 5.5, VMWare, SMS, VB Script, Filemon, Regmon, and WMI Scripts