Network Engineer Resume
North Brunswick, NJ
OBJECTIVE
- A position as a network engineer that uses the skills required from Cisco Certified Internetwork Experts certification to speed up the internal network of the company.
SUMMARY
- Around 7 years of experience in designing, implementing and maintaining enterprise level data networks as a Network Engineer. Familiar with a variety of the field's concepts, practices, and procedures.
- Configuration and Troubleshooting of routing protocols like BGP, OSPF and EIGRP in production network.
- Ensuring successful configuration of VLANS, VTP, STP
- Documenting LAN/WAN configurations and relations with service providers
- Configuring network devices with dot1x authentication, Mac address binding etc to prevent them from well known network attacks like ARP spoofing, Flooding etc.
- Knowledge on Remote access VPN Tunnels.
- Exposing servers to internet on needed basis and allowing restricted access from LAN.
- Troubleshooting LAN/WAN problems by working with the networking devices like routers, hubs and switches etc.
- IP addressing and sub netting concepts
- Solving customer trouble tickets and Proficient in Change Management, Problem Management, and Capacity planning and Service Management.
- Ability to handle high - pressure, Route cause analysis and preparation of Incident Reports of high severity failures.
- Ability to work in 24*7 (Rotational Shifts) when required.
TECHNICAL SKILLS
Cisco Routers: (2600, 2800, 2900, 3500, 3600, 7600)
Cisco Switches: (2960, 3500, 3700, 4500, 4750, 6500)
Routing Protocol: (BGP4, OSPF, EIGRP, IGRP, RIP)
Switching: (VLAN, VTP, STP, Inter VLAN routing)
LAN: ( Ethernet, Fast Ethernet, Gigabit Ethernet)
Operating Systems: ( Windows 95, 98, ME, 2000, XP, Server 2003/2008, Vista, Windows 7 and Linux )
Firewalls: (Cisco PIX & ASA)
PROFESSIONAL EXPERIENCE
Network Engineer
Confidential, North Brunswick, NJ
Responsibilities:
- Played responsible role for implementing, engineering, & level 2 support of existing network technologies / services & integration of new network technologies / services
- Configured and maintained Cisco Routers (2600, 3500, 7613) and Cisco Switches (4500, 6500)
- Configured and managed Cisco access layer routers and switches
- Tested various BGP attributes like local preference, MED, Weight and replicated customer issues in the testing environment lab
- Provided firewall policy configuration and services with Cisco PIX (501) & Cisco ASA 5505 series.
- Designed WAN structure to prevent single point of failure in case of link failure
- Configured PVSTP+ for loop prevention and VTP for Inter-VLAN Routing
- Implemented port aggregation & link negotiation using LACP and PAGP
- Involved in design, implementation and configuration of HSRP for load balancing on L3 switches on different location of office on the switched network
- Configured Client VPN technologies including Cisco’s VPN client via IPSEC
- Configuring switch for 802.1x port based authentication
- Troubleshot issues and outages on Trunks and Router interfaces and firewalls extensively
- Provided technical assistance for LAN/WAN management and complex customer issues
- Provided support for troubleshooting and resolving customer reported issues
- Carried out route redistribution & manipulated route updates using distribute lists, route-maps & administrative distance, and offset-lists
Network Engineer
Confidential, New York, NY
Responsibilities:
- Adding new network devices 2960,3500,4750,6500 series switches onto the network by configuring them, configuring access & trunk ports (802.1q), port channels etc, communicate to the clients once the requirement is met, get confirmation and close the ticket.
- Troubleshoot with ITNET teams for WAN related issues
- Act as an interface between end user and tier 2 and 3 folks by timely escalation of issues.
- Opening TAC case for any issues pertaining to network devices & proceeding as per Cisco suggestion by informing tier2 & tier3 groups.
- Ensure on-time notification of planned/unplanned critical issues/outages by raising CCB & Headsup.
- L1 support in the field of Veritas Netbackup with managing the TAPE inventory & offsite Tape management. Troubleshooting backup failures.
- Updating the shift notes for any issues which are ongoing & including the work covered in the shift for quick reference.
- Ensure proper shift pass down during the start & end of the shift.
Network Support Engineer
Confidential, Bridgewater, NJ
Responsibilities:
- Troubleshooting network related issues pertaining to local and remote area networks of Confidential by working with local POCs.
- Monitor global Confidential network infrastructure via Centauri monitoring tool and accordingly acknowledge NETRS group alarms to triage upon them.
- Logging trouble tickets with ISPs for Confidential link outages and follow up for the RFO.
- Configured RIP and EIGRP on 2600, 2900 and 3600 series Cisco routers
- Implemented VTP and trunking protocols (802.1q and ISL) on 3560, 3750 and 4500 series Cisco Catalyst switches
- Performed on-call support for installation and troubleshooting of the configuration issues
- Worked on installation, maintenance, and troubleshooting of LAN/WAN (ISDN, Frame relay, NAT, DHCP, TCP/IP)
- Configured Access List (Standard, Extended, and Named) to allow users all over the company to access different applications and blocking others
- Configured STP for loop prevention and VTP for Inter-VLAN Routing
- Performed maintenance and troubleshooting of connectivity problems using PING, and Trace route
- Provided Technical support for improvement, upgrading, and expansion of the existing network architecture
- Troubleshooting of TCP/IP problems and connectivity issues in multi-protocol Ethernet environment.
Junior Network Engineer
Confidential
Responsibilities:
- Implemented and troubleshoot enterprise networking hardware including Cisco 2600 and 2800 series routers.
- Configured switches for access & trunk port, STP, VLAN, VTP, ACL, etc.
- Responsible for configuration backup and IOS upgrade.
- Perform the tasks of troubleshooting basic Ethernet 100 Base-T.
- Knowledge of fault analysis, performance tuning, and troubleshooting
- Providing day-to-day Network support to vendors and internal staff
- End-to-end trouble ticket handling, troubleshooting, and resolution on escalated issues.
- Analyze Problems & escalate to appropriate Levels.
Network Associate
Confidential
Responsibilities:
- Monitor CLIENTS Wide Area Networks using State of Art Network Management Tools 24/7 (NETCOOL, HP OpenView)
- Create Service Center Tickets on Network Alerts, timely updation of Restoration Activities, wrt to Vendors and Internal Teams.
- Notifying Clients through e-mails/chat channels on Ckt/Site outages, Status and resolution details.
- Assist the CLIENT with resolving any network connectivity issues or escalate to the appropriate specialist.
- Analyze connectivity problems, interpret testing results with different Telecom Companies and determine if the client’s equipment/circuits, vendor connection lines or Company routers are the cause and initiate measures for prompt rectification.
- Coordinate Network repairs and Assist vendors/ specialists with network testing assignments and circuitry repairs designed to maximize operating capacity.
- Co-ordinate with different TELECOM COMPANIES across various Confidential existing countries and ensure timely restoration of Network Connectivity
- Communicate with clients concerning scheduled maintenance and availability of the Network.
- Update and interface with the IT Service Desk, as well as report weekly on problems or issues related to client networks.
- Maintain and update daily logs, turnovers and equipment malfunction reports. Develop analytical skills and enhance network equipment knowledge.
- ITI Service Monitoring (via engineered tools) for Avistar/Avaya/WMBB/NCC (Network Control Center) service failure across Confidential world.
- Second Level and Single point of contact in ITI for all Avistar incidents and incidents that are classified as “Major/Significant”.
- Timely escalation to Level 3 Voice Support for the tickets.
- Provide customer requirement/service support as per the SLA.
- Communicate to the clients once the requirement is configured, get confirmation and close the ticket
- Provide status updates to customers for RMAs