Customer support Engineer Resume

OBJECTIVE:To pursue a challenging and professionally satisfying career making full use of my professional ability, and satisfying the expectations of the organization.

.EXPERIENCE SUMMARY:

6 years experience in IT - Server and Networking Administration.

Server Administration:

4+ years experience in Installation and Maintenance of Oracle Sun Servers, Chassis, Storages & Backup Libraries.
4+ years experience in Configuration of Load Balancer and Cluster.
4+ years experience in Maintenance of HP Servers, Storages & Backup Libraries.
5+ years experience in Installation and Maintenance of Windows 2003 & 2008 ADS, DNS & IIS Servers.
4+ years of experience in Installation and Maintenance of Squid proxy Server.
4+ years of experience in Installation and Maintenance of NMS, SMS, & DMS Servers.

Networking Administration:

5+ years experience in Implementation & Design the LAN, WAN, WLAN topologies.
5+ years experience in Configuration and Maintenance of CISCO Routers (29x and 39x series).
5+ years experience in Configuration and Maintenance of CISCO PIX 515E & ASA 5505 Firewalls.
5+ years experience in Configuration and Maintenance of CISCO Switches (Core 6500 series & 29x series managed and unmanaged Switches).
5+ years experience in Configuration and Maintenance of VPN.
5+ years experience in Configuration and Maintenance of Cisco LMS.
5+ years experience in Configuration and Maintenance of DSL Router, Wi-Fi Routers and various Devices.
5+ years experience in Configured Static Routing and Dynamic Routing (RIP, OSPF, IGRP, EIGRP), VLAN.

SKILL SET:

Server Skill Set:

Oracle Sun Servers (M4000, T5440, T3-1B, X6270, X4470 & Blade Chasis 6000)
HP-Unix Servers (rp7410, rx6600, rx2660, rx2620)
Linux Servers (Proxy Server)
ADS Server (Windows server 2003 & 2008)
NAS Server (windows2003 storage server)
Oracle Sun Library (SL48 & SL24)
HP Backup Library (MSL 5030)
Oracle Sun Storage (Storage 6580 & Pillar Axiom 600)
HP SAN Storage (EVA4100 & VA7410)

Networking Skill Set:

Firewall (Cisco ASA 5585 & Pix 515E)
Chassis Switch (Cisco 6513)
Routers (Cisco 29x & 39x series)
Managed Switches (Cisco 29x series)
Unmanaged Switch (Cisco, D-Link, Linksys, HCL)
Network Monitoring (Hp Open view NNM 9i, Cisco LMS)
LAN Technology (OFC Laying & Splicing, UTP Laying, Crimping & Croning, Design & Troubleshooting)
WAN Technology (MPLS, OSPF, BGP, RIP, IGRP, EIGRP)
WLAN Technology (Wavion, Prolink, Engenius, TPLink, AirGrid)
VPN & VLAN Implementation

OS Skill Set:

Solaris10,
HP-UX,
Linux,
Windows Server 2003 & 2008.

Software Skill Set

Oracle Secure Backup,
Open web mail,
Symantec Bright Mail security,
HP Data Protector 5 with MSL 5030 Tape Library,
Lotus notes,
Cisco LMS and NMS, SMS, DMS Monitoring tools (HP Open View).

CAREER PROFILE:

Working as a Customer support Engineer for Confidential
Worked as a Customer support Engineer for Confidential

Job Responsibilities

Installing and maintaining the Oracle Sun Servers Spark M4000 with Cluster.
Installing and maintaining the Oracle Sun Blade Servers T3-1B with Load Balancer.
Installing and maintaining the Oracle Sun Blade Servers X6270.
Installing and maintaining the Oracle Sun Servers X4470.
Installing and maintaining the Oracle Sun Blade Chassis 6000.
Installing and maintaining the Oracle Sun Storage 6580 and Arrays.
Installing and maintaining the Oracle Sun Storage Library SL48.
Maintaining the HP Servers rp7410, rx6600, rx2660, rx2620.
Maintaining the HP Storage EVA4100, HP SAN va7410.
Maintaining the HP storage Library MSL 5030.
Planning and implementing LAN
Configure and Maintaining Cisco 6513 Core Switch
Configure and Maintaining Cisco ACE Load Balancer
Configure and Maintaining Cisco 29x & 39x series Routers
Configure and Maintaining Cisco 29x series managed Switches
Configure and Maintaining Cisco unmanaged Switches
IP allocation for all Servers and Network devices
OS installation(Win 2000,2003,2008,XP,Linux,HP-UX,Solaris)
Cabling and its Limitations and NIC card configuration
Network Installing, Sharing and Mapping Resources
Network Printer Configuration
IOS up gradation for Routers & Switches of the branch
Supporting for Leased Line, ISDN, MPLS
Maintaining of whole LAN & WAN connectivity
Active Directory and Domain Configuration
Installation, Configuration & Maintenance of Lotus notes 6.5 servers and assisting Lotus Notes 6.5 Mapping client users.
Configuring CISCO VPN connectivity
DHCP, NIS, NFS, HTTP configurations on Linux server
Backup the data from server
Proxy setting configuration

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