Senior Director Resume
NY
SUMMARY:
- 20 years of experience in Technology & Product Development with 10 years in technology leadership.
- More than 7 years’ experience in implementing scrum - based Agile, including Scaled Agile Framework, by transforming culture top-down.
- Hired, trained and matured high-performing Agile Product Engineering teams, both onsite & offshore, leading to significant turnaround of business with YOY 21% revenue growth.
- Led multiple Digital transformation initiatives, including “Customer Insights” analytics capability that helped optimize solution delivery & increased operational transparency through data driven decision making.
- Orchestrated delivery of SaaS-based commercial online property - Dodge Global Network - in short timeframe.
- Directed new product features’ delivery by 60% and enhanced product quality with robust continuous build & deploy and test- automation frameworks.
- Optimized delivery organization with 40:60 ratio for onsite: offshore resources. Responsible for managing more than 100+ resources mix of consultants & employees with $24MM operating budget.
- Reinvented customer experience of online & mobile properties through Responsive Web Design.
- Architected and directed delivery of innovative analytics BI platform that was finalist in its category at 2013 SIIA’s Codie award. Press release here.
- Orchestrated enterprise and customer-facing application migration to Amazon Web Services (AWS), lowering TCO by 30%.
- Led cross-functional team to perform Business Process Re-engineering (BPR) of Data Collection & Cleansing process, achieved significant operations cost-reduction while improving Data Quality & Efficiency.
- Specialized know-how in vendor management of global offshore delivery teams for startups and large enterprises.
- Drafted Target Reference Architecture. Unified Architecture and Product Roadmap to release incremental business-value driven product features while minimizing technical debt.
TECHNICAL SKILLS:
Data ManagementRelational Databases: Oracle 8/9/10/11, MS SQL Server, MySQL
NoSQL Data Stores: KV Cache - JBOSS Cache, MemcachedDocument Store MarkLogic 4x/7x, MangoDB
ETL and Data Management: Informatica Powercenter 9x and above, IDQ and MDM.
Unstructured Content Enrichment & Management: Temis Luxid Annotation Factory, Luxid Skill Cartridge library, Luxid Content Enrichment Studio.
Data Visualization: Tableau 7 and above.
Graph Databases: Neo4j
Big Data Technologies: AWS, HBASE, HDFS, Hadoop, MapReduce
Amazon Web Services (AWS): S3, SQS, EC2, Cloudwatch, VPC, Direct Connect, Route 53,ELB
Enterprise Architecture Frameworks: The Open Group Architecture Framework (TOGAF) and Zachman
Compliance & Frameworks: ITIL, CMMI, PII, PCI and SOX
Software Development methodologies: Waterfall, Agile, Kanban, scrum and test-driven application development, Iterative, RAD, RUP
Operating Systems: Sun Solaris, Linux, Windows Servers, Unix
SOA: Restful APIs, Web Services, Mashery, Apigee
Languages: Java/J2EE, JSP, Servlets, EJB, JDBC, JMS, HTML, C++, JavaScript, JQuery, C#, and ASP.net
Development Frameworks: Struts 1 and 2, MVC, Spring and Hibernate, .Net 4x
Application Servers: Tomcat, Oracle Weblogic, IIS 4x,7x, 8x, IBM Websphere, JBOSS, Sun App Server
LDAP: Sun Directory Server, Windows Active Directory
Open Source & Continuous Integration: Alfresco, ACEGI, PHP, SVN, CVS, Maven, Ant, Cruise Control, Puppet, Jenkins
Rich Media: Adobe Flash 9 and above, Flex, AS 3, AJAX, Flash streaming (FLV), Windows Media Audio (wma and mp3)
COTS: Salesforce, force.com, ServiceNow, Alfresco, Fatwire CMS, Microsoft Sharepoint, JIRA, Confluence, Rally
Application Performance Monitoring: New Relic
Quality Assurance: HP QTP, ALM, SOAPUI Pro
ESB: Vitria, Sonic ESB, JBOSS ESB
PROFESSIONAL EXPERIENCE:
Confidential, NY
SENIOR DIRECTOR
Responsibilities:
- Managed the entire Dodge BI (Analytics) product suite with multi-million dollars in revenue.
- Involved with more than 4 major product launches within an aggressive timeframe.
- Established industry best-practices for scrum-based Agile, released product features every four weeks.
- Responsible for overseeing architecture, design, development and implementation of all software development projects across all product lines. Accountable for 6-10 cross-functional agile teams both onsite and offshore.
- Standardized and implemented Enterprise-level Application and Data Architecture resulting in improved product quality and speed-of-delivery.
- Directed Enterprise-level Target Reference Architecture, including Data Quality Assurance practices within teams using complex data models, dashboards and analytics.
- Designed and implemented end-to-end business process - taxonomy, data quality, governance, and enrichment - for analyzing Product usage data.
- Led and established B2B Dodge API Platform resulting in monetization through customer CRM integrations.
- Responsible for building multiple native mobile applications leveraging Dodge API platform.
- Established and improved internal BI & reporting platforms using Tableau and centralized data marts.
- Centralized application usage-logging and Business Intelligence for improved product usage analytics.
- Improved QA effectiveness by consolidating vendors, offshore teams, introducing Agile-QA industry best practices, and metrics based governance.
- Introduced test automation best practices, TDD (Test Driven Development) coverage and overall regression to improve product quality & speed-to-market. Improved product quality by governing “defect slippage”, “test coverage”, and “defect density”.
SR. DIRECTOR, Web Application Development and Streaming Media
Responsibilities:
- Worked closely with CIO and senior leadership team on IT strategy formulation and execution.
- Formulated department strategy to align with the overall IT strategy and company goals & objectives.
- Managed all phases of the Software Development Life-Cycle (SDLC) for IT systems design, development, deployment, and continuing operations of applications to support more than 18 million subscribers.
- Managed more than 26 major applications and online properties, including Sirius Internet Radio (SIR), XMRO (XM Radio Online), Sirius.com, xmradio.com, siriusxm.com, Corporate Intranet, Extranet web apps, ALC Channel offering, Product Information Management System, and Interfacing Applications. Also responsible for integration of all streaming devices (over IP) into the back-end core services.
- Worked with cross-departmental teams, including Project Management Office, QA, Release Management (RM), Compliance, Network and System Operations for successfully executing all projects and software releases.
- Worked with cross-functional business functions, including Interactive, Product Management, Marketing, Finance, HR, Legal, Programming, Broadcast Engineering, Auto OEM, After-market, and others for gathering requirements and functional analysis.
- Oversaw Enterprise Architecture and capacity planning for all applications in the portfolio.
- Successfully managed vendor relations and contracts in the areas of application hosting, monitoring, web analytics, ASP, content distribution, distributed computing and professional services.
- Worked with CFO and CIO office on implementing multiple Capex Projects, including formulating business cases, budgets and timelines.
- Led the overall Enterprise Architecture and roadmap for the Enterprise IP Streaming platform based on Service Oriented Architecture (SOA).
- Spearheaded management of Sirius Internet Radio, the first comprehensive online listening experience of streaming digital audio content (over IP) for both subscribers and guests.
- Successfully executed many multi-million dollar capital projects, including multiple IP-based players, multiple online web properties, SOA-based core services supporting all players, and others.
- Led management of Universal Product Information Management System for after-market and OEM business users which not only increased operational efficiency of the two groups, but also improved customer service and satisfaction by 30%.
- Managed successful SDLC & launch of Sirius XM iPhone, with more than a million downloads in the first three weeks of launch from Apple store.
- Successfully executed three major site redesigns of Sirius.com from inception to production deployment & post-production support. Worked with external agencies through Interactive group to help layout Information Architecture and scope.
- Designed and rolled out new architecture for company web site to guarantee redundancy and 99.9999% uptime.
- Managed departmental SDLC with focus on process improvement resulting in improved product quality and decreased product release time.
- Successfully managed three major software upgrades of Content Management System for online properties with minimal impact to the business.
- Instituted previously non-existent project management guidelines within department to improve ability to meet timelines, budgets, and objectives.
- Hired, trained and mentored group of 50+ hi-tech professionals working on projects ranging from $100K to $7M.
- Implemented several technology based solutions in Java and open-source resulting in cost reduction, revenue enablement, efficiency, and improved capacity utilization.
- Lead the overall Enterprise Architecture and roadmap for the Enterprise IP Streaming platform based on Service Oriented Architecture (SOA).
- Spearheaded management of Sirius Internet Radio, the first comprehensive online listening experience of streaming digital audio content (over IP) for both subscribers and guests.
- Successfully executed many multi-million dollar capital projects, including multiple IP-based players, multiple online web properties, SOA-based core services supporting all players, and others.
- Led management of Universal Product Information Management System for after-market and OEM business users which not only increased operational efficiency of the two groups, but also improved customer service and satisfaction by 30%.
- Managed successful SDLC & launch of Sirius XM iPhone, with more than a million downloads in the first three weeks of launch from Apple store.
- Successfully executed three major site redesigns of Sirius.com from inception to production deployment & post-production support. Worked with external agencies through Interactive group to help layout Information Architecture and scope.
Telecommunications Manager/Tech Lead, IT
Responsibilities:
- Supervised a team of five to design, develop and deploy company’s OMS (Order Management System) web portal for B2B and B2C customers.
- Involved in analysis, design, development and implementation of BOSS, an end-to-end DSL order entry & management system using Cygent’s web portals. Cygent is a web based J2EE architecture Order entry and management system built 100% in Java.