SUMMARY

9+ years of Business Consulting experience in Oracle E-Business Suite involving multiple implementations, Upgrades, Rollouts, Support including requirements gathering, analysis, process mapping, solution design and testing for leading companies. Experience includes Enterprise Resource Planning (ERP), Customer Relation Management (CRM). Primary skills include Distribution, Manufacturing, Implementation, Business Analyses, Project and Program Management, and expertise in developing IT solutions on UNIX, and NT platforms. Worked for global companies in manufacturing, distribution, retail, telecom and services industries. Areas of expertise include Order Management, Advanced Pricing, Shipping with Receivables, Inventory, Purchasing, BOM, and WIP modules & CRM.

ERP:

Oracle Apps 12.0.x, 11.5.10.2, 11.5.x, 11.0.3

Databases:

Oracle 8i, 9i & 10g

Oracle Application Modules:

• Inventory
• Purchasing
• Order Management
• Shipping
• Advanced Pricing
• Install Base
• Oracle Process Manufacturing
• Depot Repair
• iProcurement
• Work in Process
• Service Request
• iStore

• Bill of Material

Tools & Software:

• TOAD
• SQL Loader
• SQL *Plus
• Data Loader
• PL/SQL
• SQL Navigator
• PVCS
• Discoverer
• MS Office
• MS Test Director
• MS Visio

Engagement Experience:

• Business & Technical Process Reengineering
• Conversions
• Fit/Gap Analysis
• Application Setup
• Interface Design
• End User Training
• Application Implementation
• Application Testing
• Project Management
• Product Development & Management

• Bachelor of Engineering

Confidential,Fremont, CA Oct 2009 – Nov 2010
Functional Lead
Responsibilities and Project Summary

• Implemented modules iStore, Oracle Configurator, Oracle Management, Purchasing, Advanced Pricing & Inventory in Oracle E-Business 12.0.6
• Lead a team of 5 Functional/Technical resources and provided post Go-Live support
• Pricing Lists solution was offered using Advanced Pricing module to maintain pricing structures like future dated list prices, specials, discounts etc.,
• Fully automated Drop-Ship process and involved from requirements gathering, analysis, design & deployment of the solution
• Customized the iStore templates to meet the business needs and more users friendly
• Developed and deployed Back to Back order processing for the current EBS application using 3rd Party Software like Flextronics
• Extended iStore module to include shipping charges for converting Quotes to Orders and importing to Order Management
• Provided assistance to the technical team in designing the custom reports per business requirements
• Worked with Oracle on Demand support team on all open issues
• Provided estimates/solutions/extensions for any new issues after Go-Live for the supported modules
• Assisting & working with the Technical team in mapping the functional requirements

Confidential,Livermore, CA May 2008 – Sept 2009
Sr.Functional Consultant
Responsibilities Project Summary

• Responsible for 11.5.10.2 Upgrade & supporting Post Go-Live activities for these listed modules Depot Repair, Service Request, iProcurement, Order Management, Inventory &Purchasing
• Involved in performing the Setups, Testing, and End User Training
• Provided Solution of the Customized iProcurement flow requesting for approvals routing to specific accounts to based on the document range
• Designed and deployed workflow customization for Order Type to meet the client requirements for Order Fulfillment process
• Analyzed and documented the testing scenarios of all the business process involving the supported modules
• Assisted the Client in converting Single Org to Multi Org by identifying and fixing all the hard coded operating unit conditions in all Custom Code
• Extensively developed & deployed adhoc discoverer reports and provided training to end-users
• Developed prototypes of all solutions and demonstrated to the user community in couple of CRP’s, that the new system does follow the same process similar to their old
• Assisted & trained the Technical Team in mapping the functional requirements to develop their custom components
• Assisting project leaders by scoping the proposed solution leading to accurate cost and time estimates. Accountable for providing leadership and facilitation for requirements gathering, structured documentation and presentation of findings
• Documented and provided Training for end-user community
• Continued support for the listed modules for about a year after go-live

Confidential,Aliso Viejo, CA Jan 2007 – April 2008
Sr. Functional Consultant
Responsibilities and Project Summary

• Assisting the Web Method Team to Integrate with Oracle
• Assisting & working with the Technical Team in mapping the requirements
• Responsible for integrating the automation Point of Sales Information to Oracle
• Created dozens of custom reports to support critical business functions. Part of a team that automated distribution of custom reports to users
• Worked with Interfaces from Order Management to Oracle Receivables & Oracle Inventory
• Responsible for mapping Functional End integrating Oracle with Web methods signals

Confidential,Jiddah, Saudi May 2006 – Dec 2006
Sr Functional Consultant
Responsibilities and Project Summary

• Responsible for Implementing & Post Go-Live support for these listed modules OM, INV, PO, BOM & WIP in Oracle E-Business 12.0.4
• Mapped requirements with Oracle Applications for Interfaces, Data Conversions & Reports (Customization) with the technical team
• Performed GAP Analysis for the existing system and recommended improvements & customizations.
• Responsible for Support of Interface Programs Vendor Master, Customer Master, Item Master, and Price Lists
• Prepared Business Process Documents, Setup Documents, User acceptance Test Scripts and other related documents
• Key User Training – OM,INV,PO
• Support during the User Acceptance Test (UAT) phase of both the upgraded instance and custom objects
• Post Production Go-Live Support & Continued support for the listed modules

Confidential,Riyadh Saudi Mar 2005 – April 2006
Sr.Functional Consultant
Responsibilities and Project Summary

• Involved in implementing Order to Cash & Procure to Pay & iStore Business cycles in Oracle Applications 11.5.10.2
• Involved in the study of AS-IS business process and defining To-Be process in Oracle.
• Responsible for gathering requirements for new changes and providing solutions.
• Conducted functional training sessions for new and existing staff in assigned departments
• Responsible for Conducting CRP’s
• Configuration / Setups for Carrier selection rules, Descriptive Flex Fields, Pick release rules, Defaulting rules, Processing Constraints, Quick codes and Holds in Order Management module.
• Writing test Plans and defining Scripts for unit and integration testing
• Involved in workflow customizations related to Order Management
• Reviewing Technical design documents before releasing for Development
• Extensively involved in Assembly, Integration and User acceptance testing
• Worked extensively with Oracle support on SR’s (having weekly conference calls with their Development Team)

Confidential,MA /India Nov 2004 – Feb 2005
Functional Consultant
Responsibilities and Project Summary

• Mapped Requirements to Oracle Applications functions with the help of technical team.
• Performed Configuration and Setups for OM/OE, INV,iStore, CRM Foundation,Depot Repair,Service Requests, Install base and Purchasing Modules per User requirements.
• Support during the User Acceptance Test (UAT) phase of both the upgraded instance and custom objects
• Customized iStore JSP pages for a different look and feel
• Worked with the technical team to Customize Workflow for the Procurement process.
• Worked on upgrade implementation from 11.5.9 to 11.5.10.2
• Maintained Documentation revisions for Setups
• Post Production Go-Live Support & Continued support for the listed modules

Confidential,Dubai UAE, Mar 2003 – Oct 2004
Functional Consultant
Responsibilities and Project Summary

• Involved in performing Oracle Applications (11.5.9) Setups for Inventory, Purchasing & Order Management in Discrete Manufacturing
• Supported data conversion through functional analysis, cleansing, and validation of data migrated including categories, item types etc.,
• Responsible for Support & customizing reports like: Pick Slip, Packing list and Sales Acknowledgement
• Documenting test plans and defining scripts for Integration testing
• Provided training to the end-Users and Prepared all Project related Documentation
• Requirement Gathering, Gap Analysis, and develop functional designs for identified gaps in Order Management and Shipping modules.
• Analyzing System Requirement documents to develop solutions for Order Management and Supply chain modules.
• Responsible for shipping execution, defining Pick release rules, Shipping Parameters, Shipping methods etc.
• Responsible for Development of Work Flow Customization and Forms Customization.
• Assisted Production Support on technical matters.
• Integration testing and End-to-End Testing for developed components.

Confidential,Bangalore, India May 2002 – Feb 2003
Functional Consultant
Responsibilities and Project Summary

• Study AS-IS business process and defining To-Be business processes
• Designed & assisted Technical team in development of Customers, Items & Vendors Interfaces with their legacy systems
• Assisting with inputs to the Offsite Team on the On Hand Item Interface & Item Interface (OPM), Customized Reports and other interfaces
• Trained the Users and documented the training material
• Business Process Study- Understood requirements from users, designed Process flow charts and designed setup documents.
• Mapped Requirements to Oracle Applications functions with the help of technical team.
• Involved in mapping the order cycle with workflow in Order Management.
• Involved in all the setups in Inventory module including item, sub inventory, Organization, cycle counting and costing
• Involved in the setups of workflow including notification mailer and workflow monitor
• Worked with the technical team to Customize Workflow for the drop shipment process
• Worked with Technical developers to Customize forms including Sales order entry forms and Receipt form in Purchasing
• Defined and coordinated development of Customized documents and reports including invoices, picking slips, packing slips bills of lading and Inventory expected results
• Involved in the preparation of test scripts for order management and inventory transactions for pilot instance
• Ran standard Oracle reports and tested their functionality
• Involved extensively in User training on OM workflow concepts, to address current business processes
• Maintained document revisions for Setups

Confidential,India Jan 2001 – June 2002
Functional Consultant
Responsibilities and Project Summary

• Responsible for Configuring Order Management , Purchasing,CRM Foundation & iStore in Oracle ERP 11.5.8
• Define the functional Requirement that the new systems must support.
• Involved in the study of AS-IS business process and defining To-Be process in Oracle
• Gap Analysis, and develop functional designs for identified gaps
• Prepared Business Process document from the inputs gathered from the Onsite Team
• Configuration / Setups for Carrier selection rules, Descriptive Flex Fields, Pick release rules, Defaulting rules, Processing Constraints, Quick codes and Holds in Order Management module
• Developed an approach for customer discounting using Advanced Pricing. Provided direction to the client for a customer discounting approach and integrating with Order Management
• Prepared Setup Document, Test Scripts and User Training Manual
• Assisted the Technical team with the Functional inputs for migration, reports & other Technical development related activities

Confidential,India Oct 2000 – Dec 2000
Associate Consultant
Responsibilities and Project Summary

• Responsible for Oracle Application Setups, Testing, and End User Training in Oracle E-Business Suite 11.5.8
• Interaction with client to understand the requirements and to helping them by coming up with solution.
• Trouble shooting and documentation of the current processes for Order Management Training.
• Providing support to users during Go-live by way of problem solving and instructions.
• Support for Order Management Module.