SUMMARY

• Seasoned IT Program Manager with over 8 years of experience in managing complex projects and programs at Fortune 500 companies through cross-functional engagements, in highly matrixed environments.
• Outstanding ability in managing the full IT P& L leading the PMO and program deck of over $8 mil (capital & expense). Won several “Above & Beyond” awards for the outstanding leadership.
• Keeps up with the technological advancements and trends through continuous learning and professional certifications
• Academic excellence with advanced degrees in management (MBA) and science (MS); Co-authored three research publications in Healthcare Management and participated in international healthcare conferences.
• Former Board member of CHEF (Chicago Healthcare Executives Forum), the largest independent chapter of ACHE in metropolitan Chicago area.
• Chicago Healthcare Executives Forum Student Award winner for the year 2007.
• Active member of the professional healthcare associations: CHEF, ACHE and HIMSS.

EDUCATION

Business Administration, Master of Business Administration

PUBLICATIONS

• Nilmini Wickramasinghe, Srinnath Tumu, Rajeev K. Bali, Arthur Tatnall: Using Actor Network Theory (ANT) as an analytic tool in order to effect superior PACS implementation. IJNVO 4(3): 257-279 (2007)
• Nilmini Wickramasinghe, Srinnath Tumu, Jonathan Schaffer: Critical success factors for video conferencing. IJNVO 5(2): 121-134 (2008)
• Nilmini Wickramasinghe, Srinnath Tumu, Ray Arias: Using ANT to understand the implementation of a billing and patient management system in an IPA. IJHTM 9(5/6): 552-568 (2008)

EXPERIENCE

IT Program Manager Sep’11 – Oct’12
Confidential,Schenectady, New York

• Lead the development and execution of an implementation strategy for the entire IT portfolio for GE’s new start-up: GE Energy Storage and program managed Applications, Infrastructure, End User Services & Operations
• Served as a solution delivery expert for the design and implementation of Energy Storage’s all IT programs and initiatives that include IBM Maximo, Oracle ERP, GE IP’s Proficy, Siemens’ Teamcenter, Reliasoft’s XFRACAS, Oracle Fusion SOA interfaces and several other programs
• Collaborated with and acted as liaison between the business partners and technical members to elicit, evaluate, validate user requirements against system capabilities and ultimately deliver an effective solution.
• Managed the implementations of large and complex system integrations & interfaces that include ERP to PLM, MES to ERP, Asset Management to SSS, SSO and LDAP integrations across the enterprise in a matrix type of environment working with cross functional CoEs
• Managed over $8mil of budget for the portfolio of the IT organization for GE Energy Storage with a three way match of plan vs forecasts vs actuals.
• Monitored the projects’ progress & timelines, hosted the status calls and provided status updates & presentations to the stakeholders at various levels including the weekly Executive updates, called out risks, issues and put together mitigation plans.
• Lead and developed enterprise IT infrastructure strategy for both the factory shopfloor as well as the business operations.
• Performed business impact analysis and managed an effective change to the IT Support model by deploying ITIL, meeting all the CTQs of the stakeholders across the enterprise.
• Managed & partnered with small teams comprising of Analysts, Developers and Project Managers to assist in the development of AS-IS and TO-BE processes & other documentations.

IT Program Manager (Finance) Aug’10 –Sep’11
Confidential, Libertyville, Illinois
IT Program Manager (Finance) Mar’08 –Jul’10
Confidential,Schaumburg, Illinois

• Lead the separation effort of major Financial Applications and infrastructure architecture in the divestitures of a fortune 200 company from strategic planning to designing to management to execution.
• Collaborated with and acted as liaison between the business partners and technical members to elicit, evaluate, validate user requirements against system capabilities and ultimately deliver an effective solution through detailed business cases, high-level architectural plans, and managing the complete life cycle of the projects (SDLC, SLC) and programs, while following the standard IT Common Processes in complex financial areas that include but not limited to Ariba Procure to Pay, Oracle Financials (AP, AR, GL, FA), Tax, Travel, Country Governance & Management, Revenue Cycle Management, Sox Compliance etc.
• Managed and integrations of finance applications with SSO, with portal based on Vignette Application Portal technology and with the Compass content management system based on Open TEXT.
• Lead the EAI/EDI integration of finance applications hosted on shared platforms with multiple suppliers that include of the likes of AT& T for invoicing, shipping, acknowledgements etc.
• Lead large infrastructure assignments by providing technical expertise in assessment, determination and recommendation of client\'s hardware and software solutions and overseeing the flawless implementation of the system with a thorough disaster recovery and business continuity planning.
• Managed and supervised small teams comprising of System Analysts, System Engineers and System Architects both onsite and offshore for various projects of strategic importance to drive and manage an effective change.
• Executed large consulting engagements through technology evaluations and strategic recommendations that drove significant chunks of maintenance costs out of the IT organization.
• Exceeded client expectations consistently through timely project deliverables, meticulous follow-ups and candid status meetings throughout the life cycle of the projects.
• Managed IT suppliers through vendor evaluations and license negotiations to integrate the various IT tools into the standard systems, processes and technologies.
• Applied Lean Six Sigma to improve existing business processes and proposed strategic alternatives which are targeted to deliver very significant savings to the organization.
• Performed cost-benefit analysis, benchmarked solutions, and effectively measured results against industry standards.

IT Program Manager (eCommerce) Sept’07 – Feb’08
Confidential,Chicago, Illinois

• Provided e-Commerce Solutions and Enhanced the Online service through opensource technologies like Joomla and Drupal
• Closely worked with cross-functional teams and formulated strategic and tactical plans to achieve marketing objectives and improve the overall customer experience.
• Managed all elements that go with a campaign from beginning to end, i.e., landing pages, banners ads, including graphic design, programming, database integration and overseeing technical issues and implementation.

IT Business Analyst (Finance) Jun’07 – Aug’07
Confidential, Schaumburg, Illinois

Motorola Financial IT Solutions is responsible to support, enhance and develop future strategies for the Motorola Finance Systems. These include Oracle Financials, The Global Data warehouse, The Hyperion/Essbase Reporting and Analytics applications, and ARIBA Indirect Procurement. My role here is to support and understand the Financial IT applications and organizations as a whole.

IT Program Manager (eCommerce) Dec’05 – Jul’06
Confidential, Chicago, Illinois

• Formulated and executed e-commerce marketing campaigns consistent with and supportive of the company\'s strategy and budget be employing opensource web technologies.
• Designed the Content Management, CSS, RSS and Web Security and automation
• Performed Market Research for the new processors & technologies to be employed and tested at LINDO.
• Manages the Documentation and made sure that the technical features of LINDO\'s software gets presented to the outside world in a clear and attractive fashion
• Identified and proposed new technologies that can help the company retain its supremacy in Optimization Software.

IT Project Manager (Database) Mar’04 – Aug’05
Confidential,Bangalore, India

• Ported the Oracle database server onto the different Flavors of UNIX over different processors.
• Assisted in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.
• Provided technical leadership to other software developers.
• Specified, designed and implemented modest changes to existing software architecture to meet changing requirements.
• Reviewed integration and regression test plans created by QA.
• Interacted with QA and base development team about changes/problems in the code/product functionality and to ensure quality and consistency across platforms.

ACTIVITIES

• Board Member, Chicago Health Executives Forum, 2008-2009
• Member, American College of Healthcare Executives, 2008-2011
• Mentor, Early Career Developer Network, Motorola, 2009 – 2011
• Member and Volunteer, Asian Business Council, Motorola, 2008 – 2011

Skills

Program Management
Project Leadership
Project Management
Resource Management
Budget Management
Supplier Negotiations
Strategy Management
Business Analysis
Requirements Gathering

Certifications/Trainings

GE Global Learning’s Crotonville Leadership Program: Building Essential Leadership Skills (BELS)

Change Acceleration Process (CAP)

ITIL V3 Foundations Certified

Lean Six Sigma Green Belt

HMI/SCADA – Proficy CIMPLICITY Fundamentals

Sun Certified Business Component Developer

Sun Certified Java Programmer

AWARDS

• GE Above and Beyond Bronze Award for Imagination and Courage, 2012
• GE Above and Beyond Bronze Award for Expertise, 2012
• Motorola BRAVO! Award 2011
• ACHE Chapter Merit Award 2008
• CHEF Student of the Year Award 2007