INFORMATION TECHNOLOGY PROFESSIONAL

Qualified IT professional with experience as an application developer and production support within multiple large organizations in the fields of banking, health insurance, having extensive knowledge in application development, and customized, and packaged-based projects. My experience includes working across multiple development groups and business areas. Assisted in installing WEB server application software, front-end testing working with clients. My logical approach and attention to detail ensure successful compliance for change and problem management, including root cause analysis.

Lead Programmer / Analyst DB2 / SQL / QMF / SPUFI / MYSQL
Requirements Gathering COBOL / JCL / CICS / VSAM /IDCAM
Project Life Cycle / SDM Methodology SERENA / Changeman / Peregrine System
Project Management & Methods TSO / ISPF/ SYNCSORT / File-Aid / NDM
Agile/Scrum Methodology Process / Six Sigma Microsoft Office Suite Products / Lotus Notes

SOFTWARE

DB2, SQL, QMF, SPUFI, BMC, IDMS, TSO, ISPF, CA7, OS/VSE/MVS, VSAM, COBOL2, JCL, CICS, BMS, SDF, Oracle 10g, SERENA/CHANGEMAN/PEREGRINE, WINDOWS, MS WORD, EXCEL,
MS ACCESS POWERPOINT, Lotus notes, Siebel, OLDS, Trust Accounting System (TAS), SUNGARD and SEI Financials, Blue Cross Blue Shield Association; Federal Employees Program. UNIX, OOP

HARDWARE

Platforms: Windows 95/98/2000/XP/VISTA, IBM (MVS/XA; MVS/ESA; MVS/SP; OS/390

PROFESSIONAL EXPERIENCE

Confidential, Ohio 05/09 - 10-09
Oracle 10g SQL/PL-SQLOracle 10g: Administration I & II
Crystal Rporting XI Intermediate MS Project
MS SQL Microsoft Access Adanced

Confidential, 01/09 - Present
Real Estate Sales Associate

• Contact people by a referral or cold calling. Work with clients to sell/buy property from a need stand point or a necessity. Fill out contact negotiate deals with other real estate agents.
• Use of the Internet and search tools to research existing home and/or to list properties to buy/sell.
• Marketing analysis, gathering and reporting using on-line and Internet tools

Confidential, Strongsville, OH 05/08 - 12/08
Lead Programmer/Analyst

• HP3000 - Analyzed, developed, modified and tested programs, KSAM files and FORMSPEC screens.
• Updated file handling and application processing efficiencies for payroll application system.
• Worked with internal clients modifying screen structure and information availability and accessibility.
• Worked with management to understand and gain experience of the complete payroll processing system.

Confidential, Cleveland, OH 08/06 - 05/08
Lead Programmer Analyst

• Siebel CeDesktop CRM, as a 2nd tier support person working with clients and relationship managers.
• The Siebel application and many applications submitting data files to be loaded in the
• DB2 database - duties included a thorough analysis of IR's (Incident Report) and CL's (Change Logs projects) and data fixes to main Siebel tables; data fixes included use of direct SQL updates to the tables, also through programs, parms and analysis and use of DB2/SQL/MYSQL/XPEDITER.
  Produced SQL Ad hoc reports per requests, installed projects and fixes using the Changeman and Peregrine System processes. My logical approach and attention to detail ensures successful compliance for change and problem management, including root cause analysis.
  (Training Siebel Application)
• OLDS On-Line Delivery Systems Development/ Support Group; new and existing COBOL2/DB2/SQL/CICS programs for processing efficiencies and usage for multiple tables across Banks, in production and test. Used BMC tools for loading/unloading tables for testing of programs and CICS screen usage.
• Worked and coordinated with the DBA on establishing the reorganization of DB2 tables; modified existing CICS screens for client usability and for additional information.

Confidential, Cleveland, OH 02/00 - 07/06
Developer II

• Project Services - Consumer Finance Area, Six Sigma Methodology used by division
• Analyzed, developed, modified and tested programs in CICS, COBOL390, DB2, SQL, XPEDITER
• Assisted in the install of WEB server applications software and front-end testing, working with the client areas including; Foreign X-Change, Disbursement Systems, Positive-Pay
  Bottom-Line Application, Xact4Web, Financial, Lending.
• Developed and installed programs for the following applications but not limited to,the Small Business area, Safety Deposit, Data Warehouse;
• Developed multiple programs for Dealer Reserve Application using COBOL2/DB2/SQL and the ACH process and developed & directed install of the project across applications areas using Excel for project coordination
• Played a major role in the install and conversion of the CACS collection system application using DB2/SQL/CICS/COBOL, working with a third party vendor application and team; involved with projects that used the NDM process, to and from the mainframe and servers & installed projects
  and fixes using the Changeman/Peregrine System. (Training in DB2/UDB and Advance DB/UDB)

Confidential, Cleveland OH 11/98 - 02/00
Programmer/Analyst

• Roadway Trucking - analyzed, modified and tested existing COBOL, COBOLII, and COBOL370 batch programs and expanded customer sales number from 4 to 6 positions throughout the Sales System.
• Converted existing COBOL programs to COBOL390 for Y2K compliance
• East Ohio Gas - analyzed, modified and tested existing COBOL, COBOLII, and DB2 batch programs to convert for year 2000 (Y2K) compliance - the Credit Sub system processed updated and reported on
  delinquencies and bankruptcies.

EDUCATION

Cleveland, Ohio - Associates Degree in May 2008

ICM School OF BUSINESS

Certificate program for State of Ohio Real Estate License
Passed State Real Estate Exam