SUMMARY:

• 19+ Years of multi - level IT Management, Leadership and Solution delivery experience across diverse set of industries such as Financial Services, Communication, Manufacturing and Public Sector Enterprises.
• Proficient in ERP technologies, IT operations standards, best practices, SOX Compliance, IT Audit, Project Management.
• Hands-On IT leader expert at applying technology vision to frequent changing business needs, technology adviser to business and a turn-around strategist.
• Team Management in supervisory, administrative and project management capacity. Managed up to direct report of 3 domain managers and indirect report of 35.
• Extremely hands-on and knowledgeable in ERP technologies mainly including Confidential E-Business suite of application. This includes Financials, Distribution/Supply Chain, Costing, Business Intelligence and Endeca.
• Good understanding of Data Centre concepts, security tiers, network topology, wireless and firewall protocols and directional aspect of information security overall.
• ITIL and PMP Certified

TECHNICAL SKILLS:

• IT Leadership and Operations management(8)
• Software Development Life Cycle (8)
• Project/Program Management(9)
• Team Building/ Resource/Talent management(9)
• OBIEE/BI and Endeca(8)
• Regulatory Compliances, expert in provincial taxes(8)
• IT Audit procedures(8)
• Cost Benefit Analysis(8)
• GAP Analysis and Process Mapping(9)
• Post Production Support Management(9)
• Capital & Operating Budgetary control(9)
• Oracle E Business Product Suite (Financial, Distribution, Supply Chain, Manufacturing)(8)
• Oracle E Business implementation & Upgrade (8)
• Cross Continental, Multi Org, and GAAP/IFRS accounting practices(8)
• IT Infrastructure management, Information Security)(8)
• End User Support and Training(8)
• Software Investment Management, De-support path, IT Strategy Planning(8)
• Vendor Relationship management, SLA management, liaison with external stakeholders such as Government (8)

PROFESSIONAL EXPERIENCE:

Confidential, Muscatine, Iowa

Manager, Oracle EBS

• As a Program Manager, Led and drive the BST Project initiatives for Confidential Financials processes, Revenue recognition, Financial BI Reporting and period end processing.
• Led and managed Record to Report, EBS Confidential Financial project as IT lead/Project Manager. Scope was to implement AR, AP, GL and CE. Total 80 RICE objects were in the scope.
• Managed UAT testing which was comprised of thirty plus team members.
• Prepared weekly reports for project sponsors, project governance committee and change review board.
• Manage IT support team of 12 to support 200+ user base of Confidential Financial and Business Intelligence applications.
• Owned capital and operating budget of $2 million a year for post-production support. This includes Confidential licensing, Confidential support fees, IT hardware fees and network infrastructure components.
• Built IT applications Center of Excellence teams that consists of onshore and offshore model.
• Developed Confidential COE best practices and IT standard processes in the area of, security controls, incidents, enhancements, regression testing and executive reporting.
• Acted as a technology advisor to IT leadership as well as business on various strategic issues such as- alignment of technology and business, create cost-effective solutions and deliver multiple, critical business solutions under budget and in time and within SLA.
• Periodically meet with the business partners identify improvement and enhancement. Prioritized enhancements, prepared resource planning & monthly production release plans.
• Providing leadership to perform day to day production, database instance strategy and HPQC support.
• Monitoring and controlling required documentations, change management and upgrades.
• Led and drove Confidential Integration with Microsoft BizTalk 2013 to implement BizTalk compliant EDI to cater wide range integration between internal HNI applications, Confidential and external stake holders.
• Took active a leading part in EDI (Sales Order, Acknowledgement, ASN and Invoice) integration with Confidential eBS. Working on defect analysis, monitoring, escalation, reporting and resolution.
• Took a leading role in exploring Confidential Endeca and solution it to meeting HNI’s business requirements.
• Took a leading role in implementing Cybersource Credit Card integration with ebs Rel 12.2.4 for Credit Card payment using Order Management, Confidential Receivables and iReceivables

Confidential

Sr Oracle Consultant

• Managed a team of six developers to implement innovative custom auto control solution for better auditing capabilities.
• AP Invoice approval using AME, a parallel approval & first approval wins workflow customization.
• Supplier control using Audit tables, Forms Personalization to restrict user to see and update certain fields.
• Customization of R12 payment PPR to implement custom Payment approval process.
• Cash Management reconciliation for several banks using BAI files and several custom reports.
• Implemented R12 Fixed Assets as functional lead, prepared configuration document and configured FA module based on business requirement.
• Assisted user with Asset loading and testing module functionality.
• Implemented new line of business to existing ERP footprint by adding new GL Ledger (Ledger number 6) and Sub-ledger AP, AR and Cash Management with five operating units.
• Gathered requirement, prepared configuration document and configured AP/AR/GL/Cash Management modules. Prepared functional design document for Cheque and Invoice printing.
• Worked on day to day Rel 12 production support tickets in the area of AP, AR, FA, GL and Cash Management.
• Completed R12 upgrade project in time and within budget, exceeding client’s expectations.
• Executed all project development life cycle, including planning, scope, development, execution and testing. Prepared detailed project plan using MS Project 2007. Share point library was used to store and track project related communications, documentations and testing results.
• Assembled and managed in-house and remote project team, lead this cross-functional team on the every phase of the project to deliver key milestones, to meet scope and schedule outlined in the Charter. At the peak of the project there were 20 resources directly reporting.
• Facilitated project team meetings for status update, stand-up meetings for every critical phase of the project, risk identification, escalation to stake holders and proposed/discussed action items.
• Reported project status for VP level stake holder and prepared project status report for weekly PCC meeting.
• Identified R12 new features impacting current business processes, based on impact helped business users to reengineer their processes.
• Facilitated R12 new feature class room training to finance and investment group.
• Planned and managed execution of QA, UAT and Dry run, assisted business in identifying test scenarios, assisted business users with testing and R12 tricks.
• Tracked defects, Managed customization and configuration using Change Management process.
• Planned cutover and closely watched cutover to go live, prepared Lesson learned and close the project.

Confidential

Managing Consultant

• Gathered requirements and prepared a Gap Analysis document, a business procedural and process flow diagrams and contract module configuration document.
• Designed an innovative solution to resolve one of the major gap to make automatic payments based on Contract value, payment review and payment authorization.
• Organized conference room pilot (CRP) with key stake holders and an audience of 25 key business users, to demonstrate product/design solution and functionality of Procurement contract. Upon completion of CRP we received positive feedback and Stake holders approved the solution.
• Took an active part in UAT to develop a relationship with users to raise their comfort level. UAT was comprised of 6 full time business testers for the duration of 1 month.
• Ministry users were entering thousands of Bell (telephone) AP Invoices each month. Led a team to implement eInvoicing project to import electronic Invoices from Bell, which saved Ministry time and money
• Designed custom solution and created functional design document. Worked with development team members on clarification of design and requirement.
• Prepared unit test plan and performed incoming file testing with Bell Canada.
• Personally Assisted 8 Ministry users in user testing and go-live cut over preparation.
• Won a prestigious OSS Service Excellence award for Innovation (team) for the project.
• Cheque format needed to modify to comply with Canadian Payments Association’s a new standard. This project was to modify 84 different pre-printed cheque stock across province of Ontario.
• Took leading role in implementing CPA standards on Ministry cheques by actively participating in planning, design specifications, testing and go live cutover activities.
• Won a prestigious OSS Service Excellence award for Leadership (team) for this project.

Confidential

ERP Consultant

• Prepared a setup document and configured Payables and Cash Management for 11i upgrade from 11NCA using new feature pertaining to client business.
• Took part in testing end to end ADP business processes, testing involving various key business functions in AR, AP & Cash Management area.
• Custom Reports upgrade for Confidential Report 3.0 to Confidential Report 6i for Release 11i (11.5.9)
• Designed a solution for reporting requirement, an Inventory Snapshot report based on custom views, which provided a snapshot of Items sold and on-hand quantity for specified Organization, Inventory Orgs and Sub-Inventory for a desired date range at Sleeman Breweries.
• McGraw-Hill had Inventory out of Sync, designed functional document for a program to compare shipping information between Order Management and third party IMDS. Which helped find out the percentage of miss matches and its causes, this gave company clear view of Inventory on hand.

Confidential

Confidential Application Analyst

• Fact finding, problem analysis, designing flow diagrams in order to develop process charts, designed and created Technical specification, documentations for Interfaces and Customization.
• Successful Functional Implementation of GL, AP, AR, CM, OE, INV, CS & BOM as an active team member by gathering business requirement and preparing gap analysis.
• Designed and Implemented innovative Customized Cheque printing solution using Confidential Report, JetForm and a Signature card. Created Interface to transfer Customer Refund Cheques from RDB system into AP Open interface table.
• Configured Barcode Scanning and Barcode printing using Confidential Report & Thermal Barcode printer for Shipping and Item labels.
• Configured Item Kitting using BOM and Item Master.
• Involved in developing website using Cold Fusion, MS Access and SQL Server2000.

Confidential

Senior Consultant

• Analysis of Confidential Application integration with Confidential GEMMS & Legacy System for a leading North American Metal Manufacturer.
• Created Functional Design Documents for business requirement.

Confidential

Business Analyst

• Module lead for Accounts Receivables and Order Entry a 10.7 GUI implementation
• Complete setup and implementation of AR. (customer, transaction, collection, receipt) and OE.
• OE Functional Analysis related to Customer and Credit issues.

Confidential

Programmer Analyst

• Developed program to imported historical customer information from the Legacy into AR for AR 10.7 character version.
• Customized forms using SQL*Forms 2.3.
• Developed application users, responsibilities, menus, zooms and quickpicks/code in AOL.

Confidential

Confidential Develop

• Took part in developing programs for custom software package which integrated Financials, Distribution & Manufacturing using Confidential Developer 2000. Created Confidential Documentation for Forms 4.5.
• Conversion of forms from Forms 3.0 to 4.5. Created Custom Menu for System and attached Forms and Report to Menu.

Confidential

Programmer Analyst

• Participated in development of Inventory Control Systems as an active team member.
• Created tables & PL/SQL back-end programming. Coded in Confidential Forms 3.0 & Confidential Report Writer 1.1 on Sco Unix 3.2.
• Took part in preparing Warehouse Program in Foxpro 2.0 on Dos 5.0.