Onsite Delivery And Support Lead Resume
SUMMARY:
- To obtain a position that will allow me to utilize my technical skills, experience and willingness to learn in making an organization successful.
- Having career experience of 6.10 years in various Oracle Fusion Middleware and Oracle Applications technologies and Mulesoft ESB Middleware.
- Involved in development of Oracle Fusion Middleware 11g, 12c components (WebLogic Server, SOA Suite, OSB, AIA Customer MDM - PIP, BPEL, Mediator, Business Rules, and Human Task)
- Involved in migration of OSB services to Mule APIs.
- Real time exposure on design and development of Mule APIs for both XML and JSON based consumers using Mule Anypoint Studio.
- Worked on version control tool Git-Hub and monitoring tools Splunk and Appdynamics.
- Have clear understanding on end to end Mule API life cycle and runtime management.
- Worked on various Mule connectors and worked on e nrichment, message filtering, message Transformation.
- Knowledge of Security, Logging, Auditing, Policy Management and Performance Monitoring.
- Real time exposure in the development of SOA applications using JDeveloper.
- Strong experience in developing Business Process Integration, Service Orchestration and Routing using Oracle SOA Suite components (BPEL, Mediator) along with Integration Technologies like OSB, Application Integration Architecture, Mediator, SOAP, WSDL, BPEL, XML, XSD, XSLT.
- Involved in Oracle AIA customer MDM-PIP implementation, customization and support.
- Real time expose on customization and support of Oracle eBilling application.
- Familiar in setting-up and configuring WebLogic server for SOA and OSB environments.
- Have hands-on experience on CAWA scheduler tool.
- Identified many design gaps in Customer MDM-PIP product and suggested fixes to Oracle Support team.
- Have strong knowledge on XREF DATA table functionality in Oracle customer MDM-PIP product used for real time customer account sync among various applications.
- Real time experience in fixing production issues.
- Experience in providing On-Call support for critical applications during off business hours.
- Hands on experience on Oracle PL/SQL Packages, procedures, functions, triggers.
- Worked on Oracle Application Object Library (AOL) and Order Management module.
- Trained in many digital technologies like Microsoft Azure cloud computing, IOT.
- Motivated self-starter and diligent worker who can handle multiple priorities and dead line.
- Willing to learn new technologies and implement them in a short period.
- Ability to work Onsite- Offshore model and good team coordination skills.
- Good analytical and communication skills and ability to work independently with minimal supervision.
TECHNICAL EXPERTISE:
- Having hands on experience in implementing SCA Architecture, Oracle SOA components Development (BPEL, Human Task, Mediator, and Business Rules) with JDeveloper IDE.
- Expertise in troubleshooting of SOA Suite 11g, 12c faulted instances and configuration setup issues.
- Expertise in Installing, Configuring and troubleshooting of SOA Suite 11g and 12c environments.
- Having real time experience as WebLogic administrator in Configuring DB, JNDI for JDBC and JMS Adapters, Data sources, Connection factory setups in Oracle WebLogic 11g and 12c.
- Involved in development and production support activities for applications on Oracle AIA Customer Master Data Management Process Integration Pack (MDM-PIP) 11g and fixed many real time production issues.
- Proficient in providing timely resolution for issues in production environment.
- Expertise in PL/SQL programming Database objects like Stored Procedures, Functions, Packages and Triggers.
- Hands on experience in Java implementation projects and developed few end to end web based applications.
- Experience in design and development of schedule jobs using CAWA scheduler tool.
- Provided application support for java based application Oracle eBilling, resolved production bugs, and offered real time fixes.
- Created several process documents and provided to business.
- Have experience in working 24x7 on call support for production environments.
- Attended Oracle Fusion Middleware technology classroom and virtual learning sessions.
- Conducted Oracle SOA suite 11g sessions to new associates in my project.
- Quality Interpersonal, Presentation and Communication skills and ability to maintain good co-ordination with the team members.
PROFESSIONAL EXPERIENCE:
Confidential
Onsite Delivery and Support Lead
Responsibilities:
- Develop industry-specific solutions based on client needs and manage and upgrade existing applications.
- Identify, analyze and develop interfaces and integration flows using Mule ESB Anypoint platform including Mule Runtime, Connectors, Design Center and API management.
- Enhance existing OSB or Mule API services as per business requirements.
- Responsible for migrating existing OSB services into Mule APIs.
- Design and develop OSB and Mule APIs according to client requirement.
- Code Reviews and Walkthroughs.
- Attend weekly defect review meetings and prioritize the defect fixes according to business criticality.
- Be responsible for the overall quality and timeliness of the production defect fix deliverables.
- Perform proactive/routine manual monitoring by accessing and reviewing application logs, integration services (OSB, Mule API) logs in Splunk and AppDynamics, and other available options to predict and prevent production issues towards operation stability.
- Coordinate weekly recycle of Mule, OSB server JVMs and validate all retrieve services using SOAP UI test suites.
- Conduct business review meeting to discuss change requests and enhance existing services.
- Coordinate with Offshore team and segregate duties to meet the targets and SLAs.
- Updating the status to the Confidential manager at onsite and offshore on all the critical issues and concerns on day to day basis.
Technology: Mulesoft 3.X.X and 4.X.X, Anypoint Studio, Mule Exchange, Mule Cloud and On-Prem, SOAP, REST, JSON, XML, RAML, WSDL, XML, XSLT, DataWeave, Mule Connectors, SOA Architecture, Jenkins, Git-Hub, Splunk, Appynamics, IBM Datapower, SOAP UI, Advanced REST Client, JDeveloper 12.1.3 and 12.2.1, WebLogic server, OSB, MQ/DB/File/FTP Adapters.
Confidential
Onsite Delivery and Support Lead
Responsibilities:
- Involved in design of the above project by requirement gathering, creating detailed technical documents.
- Design and develop integration solution using SOA components BPEL and Mediator.
- Enhance existing SOA services as per business requirements.
- Extend MDM-PIP SOA services to meet business process requirements.
- Monitor and support production SOA custom and Oracle OOTB services.
- Identify and fix production bugs on real time.
- Conduct business review meeting to discuss change requests and enhance existing services.
- Coordinate with Offshore team and segregate duties to meet the targets and SLAs.
- Provide application support to java based application Oracle eBilling, used by customer for invoice presentment and payment.
- Enable automated alert mechanism in customer MDM-PIP application and take necessary actions to get the customer accounts synchronizes across various applications integrated to MDM-PIP.
- Involve in monthly minor releases and quarterly major releases and perform checkouts and code migration activities.
- Take care of interface issues with applications like Oracle EBS and other legacy systems.
- Design, Schedule and monitor jobs using CAWA client.
- Conduct weekly meetings with offshore team to review outstanding issues and plot action plan.
- Support to the offshore team for development and requirement gathering.
- Provide 24x7 on call support during off business hours.
Technology: JDeveloper 12.1.3 and 12.2.1, WebLogic server, BPEL, OSB, Mediator, JMS/MQ/DB/File/FTP Adapters. SQL, eclipse, CAWA, Pl/SQL, Database Procedures and functions, UNIX, XML, core Java, shell script.
Confidential
Developer
Responsibilities:
- Involved in design of the above project by requirement gathering, creating detailed technical documents.
- Coordinating with the On-shore team members and gathering the Requirements and technical aspects and develop the code.
- Design and develop various integration methods using industry best practices to integrate various applications.
- Perform Unit testing and Integration testing for the developed SOA composites
- Involved in testing of business use cases.
- Coordinated several reviews to QA on the consistency of project deliverables.
- Involved in fixing defects.
- Review of code changes, test procedure, test plans and other deliverables.
- Implemented Exception Handling to handle System, Business exceptions.
- Monitor and maintain production applications.
- Identify production bugs and provide real time solution.
Technology:JDeveloper 12.1.3 and 12.2.1, WebLogic server 11g and 12c, BPEL, OSB, Mediator, JMS/MQ/DB/File/REST Adapters. Oracle forms and reports, Pl/SQL, UNIX, XML, core Java.
Confidential
Developer
Responsibilities:
- Involved in design of the above project by requirement gathering.
- Develop java code as per design and requirement.
- Deploy the code in server and take care of maintenance.
- Manage database table creations and other admin activities.
Technology: Java, PL/SQL, Eclipse, JSP, Servlet, Oracle Database 10g, Apache Tomcat 6.0.