Oracle Resume Austin, TX - Hire IT People

Objective

A critical thinking position to utilize my skill set in business analysis, database management/analytics, coding and end user training.

Summary of Qualifications

Engaged in planning, business requirements analysis, and implementation of multiple projects supporting global user bases.
Proficient in Oracle CRM administration, database management and analytics development.
Provided end-user support to a range of functional groups, including sales, marketing, customer service, tech service and supply chain.
Extensive technical writing experience documenting code and developing concise design and software requirement documents.
Quickly adapts to new languages using object-oriented coding and algorithmic studies.
Beta testing and post-deployment experience with Oracle SaaS model and online multi-player software packages.
Programming Experience: Pascal, Assembly, LISP, C, C++, Java, PHP, OpenGL, DirectX, Visual Basic, UNIX batch, SQL
Programs Used: Visual Studio 2005-2008, XE-Macs, ICE, Pico, Microsoft Office Suite, Microsoft Access, SAS, XDD Explorer
Developed: PHP site for converting number notations, OpenGL program for algorithmic rippling of mesh vertices, Java encrypted client/server, 2D/3D games using pre-made C++ graphics engines.

Employment History

2008 to 2011 Confidential Austin, TX
Oracle CRM On Demand Database Administrator

Developed business and software requirements and implemented Oracle CRM solutions for a wide range of projects. Examples: New Business Opportunity Management and Customer Design Notification.
Created dynamic and customizable analytics, managed and sent numerous email campaigns, and created user layouts to support multiple business processes. Examples: Key Account, Product Management and System Usage Dashboards.
Generated automated database responses by scripting SQL workflows, and manipulated complex data sets. Examples: Time-based email notifications and large project database management.
Designed and implemented integration applications, bridging Oracle CRM with other 3M systems. Examples: Comprehensive Sales Pipeline Dashboard and product database merges.
Designed instructional materials and provided Oracle CRM training for a global 3M user base resulting in enhanced user experience and increased user adoption in a year-over-year comparison.
Extensively used Oracle CRM On Demand, Oracle SQL, Microsoft Office, Microsoft Access, HTML and some JavaScript.

2008 to 2008 Confidential Austin, TX
Phone/Network Script Tester

Performed manual/automated scripting tests to ensure phone hardware and software compatibility with everything from network interaction to SIM card registration.
Documented results for over 70 phones, finished a week ahead of deadline, and discovered 2 bugs dealing with software and hardware.
Used SAS and XDD Explorer testing suites. Worked with Agilent, Anite, and Rhode/Schwarz test equipment to generate wireless networks and record phone interaction with them.

2007 to 2008 Confidential Dallas/Austin, TX
Direct Sales Representative

Increased revenue of team by 9% per day through door-to-door sales
Audited cable boxes and node taps, checking for optimum connectivity, static due to leakage of lines, and illegal cable.
Explained the concepts of fiber-optics, the function of the channel guide program, and the difference between digital and analog transmission and internet services to interested buyers.

2004 to 2007 Confidential Denton, TX
Retail Sales Associate

Consistently finished #1 in store for sales matrix quotas. Finished top ten in the district 2 of 6 months
Trained new employees with sales tactics and store upkeep standards.
Maintained complete knowledge of Cingular database software entry and retrieval, as well as web based account generation.
Explained concepts and functions of wireless technology and service to interested buyers. Set up new phones and installed air cards for laptops.
Trouble shot everything from wireless hardware and phones to network and account irregularities and outages.

Education:

Bachelor of Science
Computer Science