SUMMARY

• A challenging environment in firms where I can apply my Oracle / SPL CC&B Utilities and Oracle Revenue Management & Billing (RMB) expertise across a variety of computing platforms to design, implement, and deliver enterprise solutions that meet clients’ business requirements.
• 14 years consulting experience as technical architect and lead, having a broad understanding of solutions, industry best practices, software development methodologies and technology designs.
• Strong corporate executive architectural / roadmap presentation and articulation skills.
• Strong technical and architectural foundation in Oracle / SPL products, specializing in OUAF framework based products.
• Strong understanding of Utility business processes.
• Hands on development & technical skills, in addition to Utility project management expertise.

PROFESSIONAL EXPERIENCE

Confidential

Oracle RMB Principle Solutions Architect and Technical Lead

Responsibilities:

• Billing Interface to multiple nationally - distributed Business Units including Kelly Blue Book, VinSolutions, vAuto, National Accounts, & HomeNet.
• Enterprise level coordination and integration to Oracle EBS, Bill Print Vendor DATAMATX, Electronic Bill Payment & Presentation (EBPP), and Payment Gateway.
• Design and hands-on development of JSP JavaScript Client-Side Field Level Security for Contract Values grid on Contract Page (SA Page) using ProtectGrid(): prevents financial fraud via unauthorized and otherwise unaudited changes to any given Account’s Contracts.
• Multiple custom Portals for use in Billing, Taxation, and Payments.
• Overview and hands-on daily management of Change Requests and SR's logged with Oracle’s MOS (My Oracle Support).
• Planning, co-ordination, and execution and enforcement of formal Change Process for PROD.
• Performance tuning and optimization of Job Streams and Batch Processes.
• Contract Interface to eSO (Salesforce).

Confidential

CC&B Solution Architect

Responsibilities:

• Oracle MWM - Mobile Workforce Management - use of complex Server Scripts to orchestrate integration with CC&B using custom FA derived Business Objects (carrying new specific characteristics depending on the FA Type), Business Services, XAI Services, and new UI within MWM to display the new characteristics. A Change Handler is utilized to traverse the V, gathering the new Premise and Service Point characteristics as necessary, again depending on the transaction's FA Type.
• Summary / Summary Electronic Accounts (electronic Bill Print).
• IBM CMOD (Bill & Letter image retention and indexing) - integral part of Bill Print Solution.
• IPPD / HP Exstream (Bill Print workflow and composition) - main Summary and Non-Summary Bill Print Extract Interface for printing and CMOD storage. e-Notification (CRM based email engine) - an interface to Letters in CC&B.
• Building & Safety - creation and updates of (Service) Premises in CC&B with multiple Prem Geo's representing unique business data from Building and Safety such as B&S ID, Lot Size, Permit Information, Geo & Legal Locators and Descriptors, etc., many of which are used in Residential Rates.
• Water WMIS (Workflow) - creation of (Service) Premises, with a variable number of accompanying Service Points depending on the specific business scenario.
• Seibel CRM.
• NetFile (Workflow for Discount Applications).
• Multiple Letter projects with custom Letter Extract Algorithms, among others (Resident's Letter - State Requirement: in the Collection Path of the Account holder, a Collection Event / CC is generated by the Collection Template. Letter goes out to the Main Account plus all other Accounts at the service Premise.)

Confidential

CC&B Lead Technical Architect & Functional Lead

Responsibilities:

• Consulting Customer Care & Billing Solution Architect, solely responsible for leading end client Business & Functional Requirements definition workshops, analysis, and Detailed Functional & Detailed Technical Design Documentation, development, testing, and support. Solely responsible for detailed final XAI Systems Solution to several Demand Response programs, using SOAP enveloped request / response pieces largely derived from the XAI Dynamic Submission Page in CC&B for select base existing and PG&E custom pre-existing Application Services.
• The SmartRate Paper & Microsite Enrollment Project is pertinent to California PUC mandated regulatory efforts to better control residential and non-residential peak electrical demands relative to PG&E generating capacity during non-winter months.
• Technologies involved included both custom and pre-existing CC&B Application Services (i.e. Web Services using SOAP and XML via CC&B XAI), using a complex custom overall orchestrating logic piece.
• Inbound to PG&E Customer SmartRate enrollment feeds came from both Paper Forms (through a pair of residential and non-residential 3rd Party flat files), and from PG&E MicroSites (also through a pair of residential and non-residential 3rd Party flat files).
• PG&E MicroSites are customer-facing web sites used, among other things, for the purposes of enrollment of Customers into SmartRate. Additional responsibilities included architectural SmartMeter design and solution in a Start Stop Too Long Project and a Field Activity Completion Project.