Data Analyst Resume

OBJECTIVE

Result - oriented and highly skilled professional with over 5 years of experience in Data Analysis and Reporting seeking to obtain a challenging position with an organization in which my knowledge and skills will not only add value to a localized team but also prove beneficial to the overall success of the company.

SUMMARY

Demonstrated history of producing accurate, timely reporting documents which met stringent governmental guidelines using database SQL programming languages, Power Point, Excel with Pivot tables, Access and other third-party reporting tools.
Expert in the data management process of processing, executing, manipulating and testing of data elements from development to production.
Skilled in inner workings of the Software Development Life Cycle and how each step correlates and impacts security guidelines such as Sarbanes-Oxley (SOX). Talent for quickly mastering technology - recently obtained government Security Clearance.
Diplomatic and tactful with professionals and non-professionals at all levels.
Ability to meet deadlines and handle pressure coordinating multiple tasks.
Accustomed to handling sensitive, confidential records.
Thrive in deadline-driven environments. Excellent team-building skills. Avid but novice cyclist.

TECHNICAL SKILLS

Database: Oracle 9i/10g, MS SQL Server 2000, MS Access 2007

Operating Systems: Unix, MS Windows 2000/ME/NT/XP/7, DOSReporting Tools Cognos, SQL, Maximo,Informatica

Service Desk: Remedy, SharePoint, Incident Management, Help Desk Administration, Customer Service

ERP Software: IFS

Desktop Applications: MS Excel 2007, MS PowerPoint 2007, MS Word 2007

Soft Skills: User Acceptance Testing, Inventory Control, Route Monitoring, Logistics Administration

PROFESSIONAL EXPERIENCE

Confidential

Data Analyst

Responsibilities:

Identify problematic areas and conduct research to determine the best course of action to correct governmental data
Analyze and problem solve issues as they relate to the management of financial processes dealing with the DOD
Perform data entry, either manually or using scanning technology, when needed or required
Monitor for the timely and accurate completion of reports essential to Financial Directorat operations (for example, Financial Orders Report and the Revolving Fund Daily Report)
Updated existing Excel spreadsheets providing Pivot tables that displayed financial information
Provided weekly updates to the Budget Manual website
Created, modified and uploaded financial documents to Sharepoint
Created, modified and uploaded financial documents to DOD Financial Powerpoint slides
Performed light Sharepoint Administration duties
Created Reports from DoD Agengies and Departments using Teradata.

Confidential

Data Analyst

Responsibilities:

Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation (SQL).
Wrote reports using Maximo, IFS and Cognos reporting system to extract data for analysis using filters based on the business data model.
Worked on complex information model, logical relationships, and the data structures that support different data models
Acted as Team Lead for several projects which involved programs that interfaced with Oracle databases
Designed system controls to ensure Sarbanes-Oxley compliance as well as responsible for regulatory compliance audits
Created several data reporting processes from start to finish, which included the data mining, analysis and reporting pieces
Prepared and presented weekly reports for management to view the data teams weekly progress
Created spreadsheet reports, and graphs from statistical customer data to increase reporting speed and data quality
Regularly interacted as liason between the company and governmental agencies to help develop data reports to improve their overall business functions

Confidential

Customer Representative

Responsibilities:

Maintained daily logs of the status of parts, service calls, and merchandise.
Assisted with the cancellations of merchandise per scrim reports and hot e-mail.
Trained new representatives for call center and supervisor positions.
Verified information, processed allowances for customer gift cards and checks.
Researched the status of services and part orders.
Expedited orders for delivery and handled customer service delivery questions.

Confidential

Central Monitor Analyst

Responsibilities:

Responsible for receiving, analyzing, and investigating contents of logs (R/AM, Nextstep, SUDO Unix, Oracle and Sybase) and reviewing logs as evidence.
Provided daily incident reports from raw and filtered financial report applications, database and platforms. Monitored Privileged activity, Database Modifications and Security Events.
Prepared Remedy tickets to be reviewed by database administrators and daily tally sheets. Updated reviewers confirmation, scripts and filters for log reviewing
Maintained and provided documentation for audits. Created Remedy Help Desk tickets