SUMMARY

• Over ten years of experience in Delivery, Analysis, Design, Development and Testing of Oracle Revenue Management and Billing (RMB) modules.
• Experience in defining Project scope, goals, deliverables and resources. Involved in creating project timelines and tracking deliverables.
• Worked with external vendors, business analysts, development teams and other stakeholders.
• Involved in developing systems requirements, designing and prototyping practical business solutions, identifying and consulting with clients on business process transformation, optimization and best - practice initiatives.
• Lead the team to onboard MakeMyDeal business unit of Confidential in three months.
• Certified Scrum Master for Agile. Extensive knowledge of Scrum framework. Developed Sprint project roadmaps.
• Practiced Agile methodologies by participating in PI events, Backlog grooming, Sprint Planning, User Story writing sessions, Sprint execution, Sizing, Sprint Review and Retrospective. Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Created several Functional and Technical Specs.
• Designed and developed RMB Integrations with Cybersource, Salesforce, Broadridge, Fastlane, Datamatx and Vertex O Series Tax systems.
• Designed and Developed Invoice Print Templates.
• Experience in Subscription, Pass Through, Usage and adhoc Billing.
• Experience in Customer Information, Contracts, Accounts, Invoicing, Payments, Adjustments, Rates, General Ledger, Collections and Overdue processes.
• Proficiency with data analysis, ability to extract, transform, and interpret data.
• Experience in Oracle Utilities Application Framework. Experience working in CC&B and ETPM products.
• Programming skills in ORMB Java & Config tools, SQL, XML and Scripting.
• Go live and post-go live support.

TECHNICAL SKILLS

Revenue Management and Billing experience: Customer Information, Accounts, Contracts/Service Agreements, Billing, Deposits, Payments, Pricing Management, Rates, Rate Components, Rules, Transaction Feed Management(TFM), Deferred Revenue Recognition, Collection process, Overdue process, Adjustments, Bill Segments, Billable Charges, Aging, Bill Routing, Bill Extracts, GL Interface, Premise, Case Management, Match Events, Write-offs, Refunds, Overpayments, Tenders, Adjustment and Payment Upload, Tax Forms processing, Obligations, Penalty and Interest, Taxpayer Identification, Pay plans and Application Security.

Oracle Utilities Application Framework(OUAF) Experience: Batch Control Java Programming, Algorithms, Plugin Script, BPA Script, Service Script, Web Service, Business service, XAI, Zone, Business Object, Workflow template, Rate, Rate Component, Billable Charge, Contract type, Portal, UI Map, Batch, Message, Case type, SQI, Characteristics, Bill Factor, DTO, Lookup, Application services, To Do types, Bundling, Auditing, Job stream and User groups

Technology and other skills: Java, SQL, Agile, Scrum, Scrum Master, JIRA, JavaScript, HTML, XML, XSLT, XPATH, SQL Developer, Microsoft Visio, MS Office, AJAX, SOAP, Aptana, Tortoise, Integration, SoapUI, Eclipse, JDeveloper, HP Quality Center, TRAC, UML, Web services, Putty, Xterm, WinScp, Threads.

PROFESSIONAL EXPERIENCE

Confidential

Oracle Customer Care and Billing Designer

Responsibilities:

• Worked with different stake holders to gather requirements for Bill Print and reporting functionality.
• Created several invoice templates by collaborating with business team and print vendor.
• Created Bill Print Functional and Technical Design specs.
• Delivered technical design documents.
• Designed CC&B Web Service.
• Designed a file-based Batch control extract.

Confidential

Oracle RMB Lead & Scrum Master

Responsibilities:

• Involved in the requirements gathering, analysis and solution design for Deposits and its Accounting.
• Gathered GL String requirements and designed logic to build GL strings.
• Worked with business analysts and developers on various UI enhancements.
• Practiced Agile methodologies by participating in PI events, Backlog grooming, Sprint Planning, User Story writing sessions, Sprint execution, Sizing, Sprint Review and Retrospective. Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Closely involved with Product Owners to analyze requirements and communicate the same to the development team. Facilitated coordination between Product owner, Scrum Master and Development team.
• Provided project status and roadmap to the stakeholders on a regular basis.
• Provided onsite coordination between Confidential Offshore Development team and other development teams. Successfully lead offshore team to deliver code on time by following Agile development methodologies.
• Actively involved in assisting Testing team with Quality Analysis, Test scripts and issue tracking. Actively involved in assisting Automation Testing.
• Involved in Production release activities and resolved issues during the release.
• As a Scrum Master, successfully created Scrum Board and created different Jira Query Filters. Defined and maintained sprint cycles, user stories and epics.
• Worked with team members to cultivate agile culture and motivated them to steadily transform from waterfall to Agile.
• Coached development team to build code incrementally.
• Helped Product Owner in grooming sessions and in maintaining Product Backlog.
• Used Jira software to work with Sprints.

Confidential

RMB Technical Lead

Responsibilities:

• Actively involved in on boarding Make My Deal business unit in three months.
• Lead offshore team to successfully deliver code by following monthly Sprints.
• Designed and developed integrations with Salesforce, Fastlane, Datamatx and Vertex O Series Tax systems.
• Designed and developed Invoice routings for multiple Business Units.
• Designed file-based Interface to upload and process Contracts.
• Designed and Developed XAI Inbound Services to send Customer, Financial and Collections information to integrate external systems.
• Developed Workflows, Algorithms, Scripts, Zones, Business Services, Batch processes, Views, Packages and Job Streams.
• Designed and Developed Aging and Financial extracts.
• Closely involved with functional and business analysts to document the solution and delivered detailed technical designs.
• Actively involved in supporting production issues, change requests and enhancements. Actively involved in assisting Testing team with Quality Analysis, Test scripts and issue tracking. Onsite coordination with offshore team and communicating solutions to third party clients.
• Provided work estimates and reconciliation efforts.