SUMMARY:

• Managed IT portfolio: Lights - on, system maintenance, advising process re-engineering, integration and Upgrade, customizations, resulting in the improvement of IT Application Delivery.
• Responsible for setup, planning, scheduling, monitoring, release management to ensure on-time delivery, meeting business expectations, configure POC, CRPs, UATs and Go Live.
• Analyzed the existing SCM system flow and businesses processes to identify fit-gap and developed detailed user requirements and functional specification documents.
• Architected a Supply Chain part (SCM) of O2C and P2P flow to enable other sites into EBS.
• Worked on setting up Responsibilities, users, employee and profiles to enable apps Users as needed.
• Worked on setting up Inventory functions like new Business Unit, Organization, Parameters, Locations, Subinventories, Locators, items, Categories.
• Worked on Setting up OM functions including but not limited to Order types, pricing, Ship methods, Pick Release rules, Shipping documents set, Ship confirm rules, Document sequences, Shipping network, Internal order setup (intercompany), transit times, Credit check rules, holds, Defaulting rules, Processing constraints etc. to enable Order to Cash process.
• Setup ATP rules within system to ensure accurate and reliable delivery promises.
• Setup and loaded customers and suppliers for new plants to enable O2C and P2P process.
• Worked to setup approval rules for documents; Purchasing, Requisition based on position hierarchies in Oracle Purchasing including Employee, position, Approval groups, Approval group assignment,
• Worked on Setup Purchasing, Requisition, Agreements and other documents (Types, Styles) to enable PO and Requisitions.
• Setup ASL, sourcing rules tools to generate PO, SO with various planning methods like Min-Max and reorder point planning.
• Provided required guidance and data load template for data collections and coordinate with tech team for data loading into system.
• Worked on the Functional mapping of data Conversions & Enhancements.
• Architected a comprehensive strategy to deliver high-value mission critical projects with KPI, Metrics & SLA’s.
• Collect/Analyze the requirements with cross functional teams, recommend improvements, Produced process documentations.
• Monitor lifecycle of the project and assist IT team for requirement, setup and solutioning cloud application.
• Executing daily support, problem tracking, replication, troubleshooting, resolution, interaction with teams, product owner, sponsors.
• Championing weekly team meetings, bi-weekly stakeholder’s events and issue review meeting.
• Provided a complete E2E service/support to worldwide customers in Oracle Fusion SCM Cloud.
• Devised solution strategy, process design, facilitating Functional, Infrastructure and technical assessments, providing thought leadership for adopting Oracle Fusion SCM to global customers.
• Worked on proactive/reactive issues to reproduce issues in lab, queries, creating POC documents, guiding customer to implement functionality in Oracle Fusion SCM Cloud.
• Worked on various functional end-to-end O2C setups like Distributed Order Orchestration (DOO), Transformation rules (OBR), Fusion Order Management (FOM), Pricing (QP), Global Order Promising (GOP), and Supply Orchestration. Inventory (PLM), Shipping, Return-RMA and Receivable Invoice, Work Order etc.
• Setup Order Management for various flows like Back-to-back (B2B), Make and Buy items.
• Architected a O2C flow including Oracle Business Rule (OBR) transformation rules (Pre, Product, Post), Processing constraints.
• Working on Setting up OM functions including Order types, pricing strategy, Pick Release, Ship Confirm.
• Setup Business unit, items, customers, shipping network, calendar etc. for existing plants.
• Setup distributed Order Orchestration (DOO) for various ordering scenarios and data collections.
• Setup ATP rules within Global Order Promising (GOP) to ensure accurate and reliable delivery promises.
• Worked on the Functional mapping of data Conversions & Enhancements, FBDI, ADF.
• Worked to setup approval rules for documents; Procurement, Requisition based on hierarchies in Procurement Cloud.
• Setup Supplier and Supplier Qualifications to evaluate to improve sourcing.
• Supported Procurement Cloud, Supplier, Requisition, Approval Rules, PO, Receipts & Invoice.
• Helped configuring Product based on business requirement and specification.
• Managed clients, business process analysis and re-engineering, configuring applications, leading fit and gap product review sessions, customization and implementation of various Fusion modules.
• Provided service engagement, product delivery & support for worldwide customers.
• Demonstrated as a liaison between Cloud technical team, business and customer to drive highly complex implementations.
• Mentored new resources, their issues, progress and assist them on/off site, KT and Q&A sessions.
• Worked on Incident Management, Change Management, Configuration Mgmt., Problem Mgmt., and Service Request Management.
• Headed an IT team, responsible for comprehensive IT Support, requirement gathering, planning, development, execution, and controlling of IT services, activities, projects, issues with PMI methodologies.
• Managed 15 distributed WMS applications, IT operations, processes interfacing to Oracle Applications.
• Responsible for coordination of functional, technical, network, quality, and business resources on issues, projects or deliverables and managing business applications, processes and interfaces.
• Served as primary point of contact for team activities; work assignments; communications; gap analysis; identify requirements and evaluate alternative business solution; continually identify opportunities to increase internal/external client satisfaction; hold regular status team meetings and scrums.
• Oversee day-to-day IT operations, rollout, production support, and team management.
• Communication and Interaction; meeting with Program leadership, project teams and stakeholders to drive project objectives, priorities and managing delivery expectations.
• Managed build and configure POC, CRP, UAT and Production environments for Business Operations; post go live support, worked with the corporate team and all concerned organization to resolve any issues.
• Defining and maintaining all data interface definitions from various applications, platforms and servers to drive detail to build data warehouse for business usage.
• Handled activities during projects execution including: Activity sequencing and planning; Resource planning; Project scheduling; Financial/budgeting; Quality control; Risk/issue management; Scope/change management, business continuity plan.
• Building outstanding technology team; responsible for recruitment, development, coaching, Performance review, salary/Bonus review, SOW, negotiations, and retention of technology professionals with effective succession plans.
• Helped conducted periodic audit to ensure data quality, process, procedures, and documentations.
• Designed and rollout of robust, scalable and secure in-house Industry standard Quality improvement system called Checkmark for multiple Gates Manufacturing plants. This ultimately saved company millions of dollars by providing drastic Quality improvement saving waste and Product return from Customer.
• Independently managed a team of multiple functional and technical resources with various discipline like Order Mgmt., Shipping, financial, WMS, Inventory, Invoicing, ETL related activities.
• Managed and synergized coordination with IT offshore team for work assignments and its priority.
• Supported 24x7 Incident Management, Change Management, Configuration Management, Problem Management, Root cause analysis, Service Request Management and prioritize per SLA.

PROFESSIONAL EXPERIENCE:

Oracle EBS

Confidential

Responsibilities:

• Organize, manage, and lead multiple projects implementation, resolving functional or technical issues in a fast-paced IT environment across multiple cross-functional teams.
• Coordinate and facilitate multiple IT projects across different technology solutions, managing execution across individual active projects within a larger program by maintaining Compliance.
• Build strong and lasting relationships with internal and external customers, by meeting on a regular basis; listen to their needs and concerns; discuss service roadmaps and advocate IT capability.
• I worked for 11 long years on the various positions like Project manager, System Architect, Team leader and Developer. IP is a world leader in the forest paper product having plants in worldwide operates its business using Oracle EBS R 12 /11.5.10/11 i/10.7.
• During this long association with IP, managed various smaller to larger projects, solution; served on 5 major projects implementations as Leader, architect; responsible for analyzing business requirements, proposed solution, managed detailed work plans and project schedules, and ensured successful project outcomes to meet business expectations.
• Managed Functional/Technical meeting with Users and Team members to identify issue and provided recommendations for resolution. Schedule, delegate and monitor development activities in team, resolve configuration and environment issues.
• IT activities with International clients; Canada, Poland and Mexico to analyze business processes, module configuration, process integration, user acceptance testing and training business users.
• Managed project implementation and integration of Order-to-cash modules including Order Management, Advance Pricing, Inventory, Discrete Work in Process, Bill of Material, Costing, Receivable, payable, General Ledger, Purchasing, AME.
• Served as escalation point for Business, clients and managed application services personnel to expedite resolution with development teams or by contacting Oracle with SR/TAR.
• Implemented consistent team structure for weekly meetings, scrums, status reporting and issue tracking.
• Managed development teams during System upgrades, Local/International enhancements, includes data conversion, Data validation, integration of orders, price list, Items, categories, Costs, WIP, BOM, Routing.
• Strong management and working experience on various projects for Data Quality analytics, Data conversion, cleaning and validations skills to properly translate business requirements.
• Building the ETL architecture and Source to Target mapping to load data into Data warehouse.
• Worked for Incident & Problem Management and Change Management, post implementation, day-to-day production support.
• Setup to complete O2C cycle from item, customer, order fulfillment, return, invoice and receipt.
• Setup Order Management processing constraints for rules enforcement and using custom defaulting rule.
• Setup, implemented MRP to auto create internal and external requisitions based on Sales order demand.
• Led a new business process “Job Management Workbench” to Create Item, Job, BOM, Routing, attachment by utilizing Oracle API, Interfaces resulting saving User time entering these details manually.
• Expert in development utilizing Oracle Technologies Reports, Forms, Oracle Open Interfaces, Standard Imports, APIs to extend Oracle EBS functionality and integration with external systems.
• Performed core OM configurations and customized Standard Order Line Workflow, created Order Return workflow that streamlined the sales order entry, return to invoiced and Credit with other personalization.
• Wrote various Oracle interface programs like Inventory Transaction Interface, Forecasting for item Demand, Client extension on Cost, Project and Labor Costing, Inventory Work order-less Completion.
• Practiced AIM methodology in all aspects of process analysis, requirements gathering, design, and configuration including writing Technical specification and design documents (MD50, 60, 70 etc).