Oracle E-business Suite Resume
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SUMMARY
- PMP and CSM certified wif 11+ years of Quality Assurance technical experience.
- Project Management expertise in both service based and product based company.
- Travelled various countries to manage and deliver the QA projects.
- SDLC: Agile wif SCRUM/Sprints, Iterative, Waterfall
- Test Planning: Scoping, estimates, strategy, plans, presentation, coordination.
- Risk Management: Identify risks and plan best case approach for risk mitigation
- Implementer/Mentor: of QA processes, techniques, standards in non - structured business cultures.
- Test Case Management: Manage Test cases wif /wifout requirements/design docs.
- Defect Management: Tracking, reporting and defect triage/management meetings.
- Release Management: Plan, develop, coordinate and lead software release activities wif application and support teams.
- Testing Type: Functional, Regression, Integration, Smoke, System, UAT, production Verification/smoke etc.
- Quality Assurance Organizational Leadership.
- Quality Process Design and Best Practices
- Leading Manual and Automation teams
- Test Governance implementation
- Program and Project Management
- Budgeting, Scheduling and Resource Allocation
- QA Process Improvement Initiatives
- Integration, Functional, Regression testing
- Automation Testing
- Performance Testing
- UAT, Production Verification
- Data Migration Testing
- Mobile based application testing
- SOW Creation
- Dashboard Creation and presenting to executive teams
- Demos/Presentations
TECHNICAL SKILLS
Programming Languages: C++ ( Basic), SQL, UNIX, Java
Databases: Oracle9i/10g, SQL Server 2000,MongoDB
Test Management Tools: Lotus Notes, Change Synergy, Quality Center and Test Director, Sales Force CMT),JIRA
Test Automation Tools: WinRunner, SoapUI, Selenium, REST API
Management Tools: Microsoft Suite of products like Outlook, Word, Excel, Visio, Power Point Access, MS Project
PROFESSIONAL EXPERIENCE
Confidential
Oracle E-Business Suite
Responsibilities:
- Developed innovative testing strategies and streamlined process wif development activities to reduce testing redundancy and risk leading to 45% efficiency gain across multiple projects.
- 30% reduction in cost of poor quality via industry best practices.
- Defined best practices, test strategies and methodologies for Functional, Regression testing activities.
- Successfully managed a diverse range of projects from conception to implementation.
- Enhanced and standardized software defect life cycle management processes that reduced downtime from bug detection to resolution wif an estimated gain in timespan of ~3weeks/projects.
- Collaborated and established periodic requirements reviews by stakeholders to ensure requirements were well defined.
- Implemented Telecommunication products of the company at customer site wifout major issues.
- Setup Onsite/Offshore teams and easy transition practices to avoid knowledge gaps and requirement miss.
- Walkthrough of QA deliverable to higher management and get sign off on that.
- Revamped the quality assurance deliverables to enhance the functionality of the applications.
Confidential, San Francisco, USA
Technical QA Manager
Responsibilities:
- Managing and leading a team of 25 team members in Manual and Automated QA organization. Spearheaded all quality assurance efforts wifin an organization, including the development and implementation of a quality assurance program. Defined QA policies, quality improvements processes, best practices. Held overall responsibility to plan, develop, coordinate and lead software release activities wif application and support teams. Developed QA budgets, hired, trained and supervised QA engineers, Test Automation Developers and managers.
- Played a key role in the establishment of TCOE (Testing Center of Excellence) and managed Automation & Functional testing areas, created Test Strategies, Test Plans, and Dashboards etc. Excellent decision making, leadership, analytical, interpersonal, communication and motivational skills. Ability to speak wif different development/TechOps/Devops team and future prospects. Provide daily program status reports to the executive management wif appropriate RAG status, KPI's/metrics, Risks and mitigation plans. Has a thorough understanding of the architectural and design principles. Hands-on testing experience.
- Build and grown an effective QA team from the ground up. Lead and managed a team 20 QA Engineers. Implemented Testing Center of Excellence. Participated in cross functional team discussions to halp improve the overall service quality. Provided input for a go/no-go decision on release readiness, reviews, and communicated status to stakeholders. Proficient on various applications. Contributed heavily and implemented testing process to infrastructure initiatives and automations frameworks. Conducted several proof of Concepts. Used technical skills to halp mentor QA Engineers when needed. Work wif other members of the quality group and the organization to ensure tactical execution of quality protocols and SOPs to minimize risk to the business. Onshore/Offshore co-ordination activities.
Confidential
Senior Subject Matter Expert
Responsibilities:
- Established QA best practices and performance metrics/KPI’s to ensure quality throughout the SDLC. Hands on experience in Frontend and Backend application of Amdocs Telecom billing products like Enabler, Ensemble, CRM, Mediation, Rating, Billing etc. Implemented Amdocs products in multiple countries like Malaysia, Singapore, USA, and South Africa wif 100% customer satisfaction. Co-ordinated releases wif Devops team to ensure production readiness, deployments, verification using manual and automated test runs. Anchored defect prevention activities, implemented defect management plan and conducted defect triage meetings.
- Experience in testing various applications in telecommunication module, Requirement Analysis, Test case Preparation, Execution, Metric management, defect tracking and reporting.