SUMMARY

• Extensive 6 years of IT experience in Application Design, Telecom, Customization, Development, support on BigMachines/Oracle CPQ cloud and Salesforce Platform.
• Experience in all aspects of SDLC; participated in Requirement analysis, Preparing Functional Specification Document, Use - Case writing, Prototype building, Unit test-case writing, Designing, Database modeling, XML designing, Preparing Technical Documents, Development, Testing, Deployment and SIT/UAT/Production support.
• Designed and implemented configurations, price logic, and user interfaces.
• Worked with BigMachines Document Engine Output.
• Worked on BigMachines BML to implement business logic and used their Document Engine Output for result reporting.
• Experienced with BigMachines Admin activities.
• Experienced in BML, BMQL and Library functions.
• Worked with BigMachines Product configuration and Approval Process.
• Good knowledge in analyzing the Business Intelligence needs of the enterprise and building the enterprise Reporting architecture.
• Good command over Documents, Development, Testing, Deployment and SIT/UAT/Production support.
• Lead planning meetings, analysis development, test inspections, and other project meetings throughout project life cycle.
• Accumulated extensive Salesforce knowledge and hands on experience with solution design, workflow implementation, complex customizations, data loading, configuring and administering features available on Marketing Cloud, Sales Cloud and Service Cloud.
• Good experience in transforming the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships.
• Creating Junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflow rules, triggers, Email alerts and business logic.
• Developed BigMachines Configuration, Commerce, Integration and Document Engine extensively.
• Expert level skills at developing Custom Apps, Apex Classes, Triggers, Writing workflows, validation rules, CSS, HTML and JavaScript.
• Handled tickets and CRs from the developed models within the time frame.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.
• Good knowledge on Oracle Sales Cloud and/or Salesforce.com.

TECHNICAL SKILLS:

Technologies: Apex Triggers, Visual Force (Pages, Components & Controllers), Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Big machines

Web Tools: HTML, CSS, JavaScript,XSL,AngularJS

Languages: BML, Apex

Databases: SQL Server, Oracle, MySQL

Reporting Tools: Qlikview, SSRS, SSAS, SSIS

Version Control: Git Hub, SVN

Testing Tools: QualityCenter,Rational Clear Quest, ALM

SDLC: Use cases and Use case diagrams,Class/ State diagrams, Entity Relationship Diagrams, Agile methodology / Scrum, Waterfall model, V model

Operating Systems: Windows 2000/XP/Vista/7/8, UNIX and LINUX

WORK EXPERIENCE:

Confidential, Irvine, CA

Oracle Admin/ Developer

Responsibilities:

• Analysis of enhancements and seek clarifications from business users and business analysts.
• Responsible for developing a customized approval workflow that is different from the out-of-the-box workflow.
• Develop the required functionality in Oracle CPQ (Big Machines).
• Involved in integrating the CPQ tool with Salesforce CRM.
• Handled tickets and CRs from the developed models within the time frame.
• Perform analysis and review of design/code and suggested possible improvements.
• Provide User Acceptance Testing Support.
• Capacity Planning of onsite and offshore team.
• Providing estimates of all the new user stories.
• Coordination with different teams Salesforce team, SAP team Fusion Team cast iron team to make sure functionality is working fine.
• Transition knowledge to Production Support team and Managing team size of 7 (Offshore and Onsite), onsite offshore coordination, Reviewing offshore tasks, status updates.
• Worked on Production XSL documents, CSS changes and JavaScript files.
• Involved in Bug root cause analysis and Bug Fixing.

Environment: BigMachines, Salesforce (SFDC), Web Services, XSL, JQuery, JavaScript

Confidential, Redwood City, CA

Oracle CPQ (Big Machines) Admin/ Developer

Responsibilities:

• Provided guidance to client on BigMachines design and best practices.
• Performed analysis on BigMachines/SFDC integration practices.
• Performed analysis on pricing for conversion from existing pricing practices to BigMachines.
• Managed the delivery of a BigMachines v12 end-to-end implementation. Responsible for resource allocation, timeline management, and work planning for a blended team of 12.
• Experience in working with Document Engine to change existent templates.
• Create new templates Experience working with Cloud products.
• Administration, configuration, implementation, and support experience on Salesforce.com platform.
• Excellent analytical and problem-solving abilities.
• Utilized BigMachines platform and web technologies including XML, HTML, and XSLT to satisfy customer requirements.
• Worked on BigMachines BML to implement business logic and used their Document Engine Output for result reporting.
• Designing approval flows in Oracle CPQ.
• Analyzed customer issues and communicated solutions.
• Worked BML to create Configuration/Commerce rules & Library functions
• Worked layout editors to create configuration, commerce UI
• Designed and implemented configurations, price logic, and intuitive user interfaces.
• Experience with constraints and hiding attributes rules in BigMachines solutions.
• Experience working with Salesforce.com sandbox and production environments.
• Working on integration files between cpq and salesforce.
• Updating the existing functionality to optimize the overall performance of the Code Reviews.
• Working on migration between different environments.
• Working on document engine and email templates.
• Worked with BML to create configuration/commerce rules & Library functions.
• Updating data tables weekly.
• Involved in Bug root cause analysis and Bug Fixing.

Environment: BigMachines, Salesforce (SFDC), Web Services, XSL, JQuery, JavaScript

Confidential

Oracle CPQ (Big Machines) Admin/ Developer

Responsibilities:

• Analyzed CPQ requirements, wrote functional/technical documents.
• Devised approach for implementing new requirements without disturbing existing implementation.
• Interacted with various other systems using web services.
• Worked on major Performance issues to prevent site from crashing.
• Interacted with Oracle intensively to solve the performance issues.
• Worked with BMI and other related teams to overcome issues and to fulfil Biz requirements.
• Interacted with clients across the globe present in different time zones and addressed their concerns.
• Analyzed and developed error handling mechanism for web service calling.
• Worked with BML/BML Functions/BMQL for complex use cases.
• Configured code pieces using data tables.
• Worked in integration of SFDC with BigMachines, DocuSign.
• Transferred data between SFDC and BigMachines using XSLs.
• Wrote extensive BML code in until, commerce libraries, validation and modification of actions.
• Supported production environment and participated in production releases.
• Serving as an escalation point for the production support team.

Confidential

SFDC Developer /Oracle CPQ Developer

Responsibilities:

• Involved in designing technical documents.
• Involved in complete software development lifecycle (SDLC) including Analysis, Design, Development, Testing, Implementation and Maintenance & Support.
• Developed Use Case diagrams, Class diagrams and sequence diagrams using Rational Rose.
• Working closely with product owners and Business analysts.
• Involved in developing webpages using HTML, CSS and JavaScript.
• Developed JDBC connectivity classes for connecting to the Oracle database.
• Involved in testing and bug fixing of the application (front end + backend).
• Responsible for resolving production issues and support.
• Updating the existing functionality to optimize the overall performance of the code.
• Code reviews.
• Contributed to the creation & maintenance of project/process related 'best practice' methodologies, training and documentation.
• Implemented business logic and used their document engine output for quote reporting.