Systems Integrator Resume Profile
Summary of Experience:
Fourteen years of Oracle, SQL, PL/SQL experience. Fourteen years of experience as a System Integrator/Customer Technical Support/Project Manager working closely with customers and customizing and installing applications. TwentyTwo years of experience in a government contracting environment including onsite, classified customer support in different types of environments.
Qualifications:
- Worked with Oracle versions 711g, Windows platforms, over 30 databases ranging from 5GB to 1TB
- Primary DBA responsible for user configuration and management
- Guided software projects through design, build, implementation, and shut down phases of the lifecycle
- Gathered and maintained requirements, change requests and
- Managed daily monitoring and troubleshooting of both production and nonproduction environments
- Led or presented customer meetings, presentations, TEMS, demos, and training 1on1/classroom
- Created/maintained all documents including user guides, test documents, training manuals, other docs
- n Acted as POC for the project on several TEMS with other technical teams connected to the project
- Fluent in various applications/languages including MS Office, Project, Access, , Oracle, SQL, PL/SQL
- Liaison between customers endusers , developers, and management in an agile environment
Work History:
Confidential
Principal Administrator, Systems created adhoc reports, updated data, maintained several Lotus Notes databases, worked to get IATT approval from the IPC for a new web development, worked to get Interim Approval To Operate for an existing application, created C A documentation including the System Security Plan, created and maintained the schedule in MS Project, attended meetings with other groups to facilitate merging two established applications, set up and maintained a JIRA site for the project to track Change Requests and Discrepancy Reports, helped analysts with the application or other issues, worked with close support on several issues, added a second monitor, printers and scanners to workstations, and worked on new development.
Confidential
Developer/Systems Integrator
created adhoc reports, updated data, maintained several Lotus Notes databases, worked to get Interim Approval To Operate for an existing application, created all documentation including the System Security Plan, created and maintained the schedule in MS Project, attended meetings with other groups to facilitate merging two established applications, set up and maintained a JIRA site for the project to track Change Requests and Discrepancy Reports, helped analysts with all issues, worked with close support, added a second monitor, printers and scanners to workstations, and worked on new development.
Confidential
System Integrator Facilitated monthly meetings with the customer, provided support to the Government Program Manager, prepared agendas and minutes for monthly customer meetings, created a user guide, updated the SSP, performed testing for websites and applications, used the JIRA site to create Change Requests and Discrepancy Reports, participated in weekly staff meetings,.
Confidential
Confidential
Financial DBA April 2009 February 2010 Designed the SharePoint site for the CFO, created and edited Standard Operating Procedure Manuals for the Office, ran weekly reports from BASIS and Cognos based on Momentum , ran adhoc reports as needed, updated weekly financial reports with backup reports, updated and maintained records in Data Integrator DI based on Access and ran monthly reports from DI, acted as a backup for running weekly reports in GFMS also based on Momentum , attended monthly ITCCB meetings IT Configuration Control Board , acted as a watcher for the CFO on ILMS, attended monthly GFSS meetings, attended weekly meetings for a new billing system.
Confidential
Oracle DBA and System Integrator Oracle DBA and Systems Integrator for a GOTS product developed by GH, became the sole DBA on the project in 2007, maintained and updated 23 Oracle databases ranging in size from 50 GB up to 1 Terabyte, migrated databases from one server to another, ensured backups ran and were error free using RMAN, performed restores of schemas/databases using RMAN and the export import utility, created SQL and PL/SQL scripts and queries, performed ad hoc queries and reports for end users, set up new Oracle databases, installed Oracle on new servers, performed role and user creation and maintenance, performed DBA functions to include daily monitoring of the database, installed and tested connectivity and functionality from the application on customer's computers, provided support to each customer to help customize the application for their needs, provided 24/7 technical support for customers, collected and reported customer problems and design issues in a Lotus Notes database, performed user acceptance testing, and participated in and acted as POC for the team for various meetings to include TEMs with other technical teams for the customer and the Test team.
Confidential
Systems Integrator System Integrator for a GOTS product developed by GH, configured the application for each customer, installed applications onto servers including Oracle , imported and exported databases and schemas into and out of Oracle, created SQL scripts and queries for an Oracle database, set up new Oracle databases, performed some DBA functions for the database, installed and tested the application on customer's computers, provided support to each customer to help customize the application for their needs, trained close support and help desk personnel for familiarity with the application, provided 24/7 technical support for customers, collected and reported customer problems and design issues in a Lotus Notes database, created web sites, created and edited technical and requirements documentation and test plans, worked with ISSMs and CABs officers to work towards getting the project passed and approved through the IPS board, worked with security to get a WinInstall for the application, presented demos to potential customers, provided support to the Government Project Manager, performed user testing, participated in various staff meetings, tracked the progress of the application through several Governance Boards.
Confidential
Scanner Tech and System Admin Scanned, indexed, edited, performed QA, loaded and checked documents, performed system administration duties for the office to include upgrading a server to utilize both a fiber network card and a NIC card, performed routine maintenance on the servers, brought up and took the system down daily, performed an inventory of all equipment in the office, and set up an additional scan station.
Confidential
Project Manager Project manager for some of LGA's various products TheResearchPlace TRP for ISMC and CSE, and The Justice Place , designed a database to integrate various individual databases and spreadsheets into a single Oracle database, installed both Oracle and SQL onto a server, imported and exported databases into and out of both Oracle and SQL Server databases, performed some DBA functions for both Oracle and SQL Server, installed both Oracle and MS SQL Server on customer systems, researched and populated customized databases for LGA's TRP application, created and edited both online help and user manuals, worked onsite at several customer sites providing support, gathered data for requirements, created and revised requirements documents, customized the TRP application for that particular customer, worked to get a securitycompliant installation, installed and tested software on their system and provided user training, designed and developed websites using HTML, Dreamweaver, and other software, designed and developed database driven websites using Crystal Reports, presented demos for clients, and designed, developed and maintained dynamic Delphi internet surveys.
Confidential
Programmer Analyst 1 Developed and implemented software test plan procedures, performed software testing, created and revised test plans, designed websites, developed computerbased questionnaires, designed and performed preliminary analysis of computerbased DELPHI surveys, edited user manuals, performed statistical analysis, and other supporting activities, supervised other software testers, used version control software, developed a business solution for the company that was immediately put into production as a mandatory process.
Confidential
Research Assistant
Setup and transformed spreadsheets into dynamic questionnaires for the Internet, performed data analysis and wrote reports on data gathered from surveys, prepared complicated, animated presentations in PowerPoint, performed data entry in Access, and performed routine administrative duties.
Confidential
Administrative Assistant Performed routine administrative duties.
Confidential
Secretary Performed routine secretarial duties.