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Functional Analyst Resume

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Alpharetta, GeorgiA

SUMMARY

  • Confidential has over 20 years of Information Systems experience including 15 years with Oracle Technologies.
  • Confidential recently worked on an Oracle Fusion project to implement Oracle Financials as part of the Revenue Recognition and Management Confidential.
  • Confidential is an expert in the conversion, set - up, implementation, training and support of Global instances of Oracle Order to Cash, Leasing and Financial Management, and all Oracle Financials (iPayments, Customer/TCA, AR, SLA, AP, GL, FA, OLFM, Advanced Collections, iReceivables)
  • Confidential has extensive experience implementing Oracle Payments ACH and Credit Card processing securing relationships with several financial institutions such as PayPal, Chase Paymentech, Mellon, Millennium One, and more.
  • Confidential is techno-functional enabling him to analyze and support areas specializing in PCI Compliance and BAI formats for the banking industry.
  • Confidential is very comfortable with the entire implementation life cycle and has regularly acted as the Lead and Subject Matter Expert for Conference Room Pilots and Training to demonstrate all Global Oracle Financials functionality.
  • Confidential has superior problem solving, communication and interpersonal skills refined by his doctorate level education.
  • Confidential is experienced in identifying, deploying and supporting functional and technical solutions that satisfy business objectives by utilizing people, processes, and technology.

PROFESSIONAL EXPERIENCE

Functional Analyst

Confidential, Alpharetta, Georgia

Responsibilities:

  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams for CRP's and requirements gathering.
  • Wrote Functional Specs for Development team to build interfaces and custom form packages from existing Order and Billing Systems to Channel Revenue Management
  • Created test cases, scripts and plans using HP Quality Center; executed functional testing to verify accuracy of delivered programs from offshore resources. .
  • Individual Contributor for a leasing company's Financials installation Confidential Pitney Bowes, Inc., Shelton, CT
  • Functional Analyst for Global implementation of Oracle Order to Cash, TCA, AR, Lease and Finance Management, Receivables, SLA, GL with a focus in Oracle Cash Application and Management. Worked with legacy team to support conversion for Canada and U.S.
  • Focus on Oracle Lockbox and Payments for ACH and Credit Card processing
  • Gathered requirements from client for documentation, configuration and testing. Created test scripts then trained business teams on running them for UAT.
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.

Techno/Functional Contributor

Confidential

Responsibilities:

  • Functional Analyst for Global implementation of Oracle Order to Cash and Financials for U.S., Canada, Panama, Brazil, and Mexico. Gathered requirements from client for documentation, configuration and testing. Provided best practice solutions utilizing standard functionality with a focus in Oracle Order Management, TCA, AR and SLA. Identified specific country localizations to include in configuration of the Global Oracle instance. Configured language specific translations as needed.
  • Worked closely with international team leaders on Quality Assurance testing of all Global ERP Ebusiness Suite documentation, configuration, and functionality for implementation of Oracle Financials.
Functional Analyst

Confidential

Responsibilities:

  • Functional Analyst for Global implementation of Oracle OLFM, TCA, AR, AP, SLA, iReceivables, Payments, Bill Presentment Architecture, and Advanced Collections. Worked with legacy team to support EDI and Gentran conversion to BAI formats.
  • Gathered requirements from client for documentation, configuration and testing.
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Configured and Tested Oracle AR and Payments systems identified by business requirements for ACH and Credit Card payments.
  • Client was Limelight Networks, Tempe, Arizona - Implementation of Oracle R12 Payments, Receivables, and Advanced Collections.
  • Worked with business team and other consultant teams to integrate Oracle Payments with Paypal and Chase.
  • Gathered requirements from client for documentation, configuration and testing
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.

Confidential

Financials installation of Ebusiness Suite ERP

Responsibilities:

  • Functional Analyst for implementation of Global Order to Cash including TCA, AR, Oracle Payments, Lockbox, Crerdit Card, Billing, and the Advanced Collections module in conjunction with Oracle Lease and Finance Management System.
  • Gathered requirements from client for documentation, configuration and testing. Supported EDI conversion to BAI formats for AR and AP.
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Configured Oracle systems identified by business requirements. Performed unit testing.
  • R12 Upgrade Assessment of Order Management, GL, SLA, AR, AP, Payments, Cash Management, IFRS
  • Gathered requirements from client for documentation, configuration and testing. Generated project documentation in relation to IFRS impacts to current systems.
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Configured Oracle systems identified by business requirements to demonstrate R12 functionality
  • Performed unit testing.
Functional Analyst

Confidential,Pleasanton, CA

Responsibilities:

  • Functional Analyst for implementation of Bill Presentment Architecture, Receivables, and Oracle Payments in conjunction with Oracle Lease and Finance Management System.
  • Gathered requirements from client for documentation, configuration and testing
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Configured Oracle systems identified by business requirements. Constructed database views for use by BPA for invoicing requirements.
  • Performed unit testing.
  • Lead Functional Analyst for United States Air Force. Implementation of R12 Order to Cash, and TCA with a focus in Account, Customer, and Party level merges plus de-duplication algorithms. Finance tasks focused on SLA (Sub Ledger Accounting), AR, plus MOAC, GL, and FA setups.

Financial Services

Confidential

Responsibilities:

  • Lead requirements gathering sessions and CRP's forBR030’s, configuration, MD050's, and signoff.
  • Lead project meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Configured Oracle systems identified by business requirements
  • Performed unit, system, and user acceptance testing. Used Mercury Quality Center to identify test issues.
  • Obtained business owner signoff on all requirements documents.
  • Implemented R12 Order to Cash, TCA, Ebusiness Tax, IFRS, MOAC, and General Ledger. Integral part of Conversion team to identify requirements, history conversion, and balancing. Served as technical analyst for EDI transaction implementation. Techno / Functional analyst for interfaces from Supply Chain to Financials.
  • Served as Functional Analyst to lead requirements gathering sessions for documentation into BR030’s and signoff.
  • Created Unit Test scripts for CRP testing. Generated project documentation in relation to IFRS impacts to current systems.
  • Lead project team meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
Techno/Functional Team Lead

Confidential

Responsibilities:

  • Independent Contractor / Techno/Functional Team Lead for the Veteran's Administration implementation of R12 Federal Financials USSGL
  • Served as Functional Analyst to build configurations based on requirements for R12 Receivables, Payables, Payments, SLA, GL and FA to U.S. Treasury
  • Obtained business owner signoff on all requirements documents.
  • Lead project team meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.

Techno/Functional Team Lead for a major

Confidential, Des Moines, IA

Responsibilities:

  • Lead Functional Analyst for implementation of Global Order Management, Receivables, Payments, Advanced Collections, and Projects
  • Responsible for managing project to implement the full functionality of the applications. Integral part of Conversion team to identify requirements, history conversion, and balancing.
  • Also served as Functional Analyst to build configurations based on requirements.
  • Obtained business owner signoff on all requirements documents.
  • Lead project team meetings with cross-functional teams of business owners, functional, and technical teams. Maintained issues and provided updates to team members.
  • Used Workflow Builder to troubleshoot workflow issues. Configured Advanced Collections Scoring Engine, Components, and Strategies.
  • Built UAT test plan. Served as end-user trainer, and test leader
  • Generated all on-line Bill Presentment templates and configurations for multiple countries.
  • Built design document then configured Credit Memo Workflow in iReceivables.
  • Configured Advanced Collections Scoring Engine, Components and Strategies.
  • Worked with third-party vendor to configure and implement iPayment functionality.
  • Performed Executive level presentations to display functionality.

Confidential

Lead Functional Analyst

Responsibilities:

  • Developed requirements with users, documentation and conveyed requirements to programmers
  • Developed test scripts and assisted users with testing. Used SQL to do exception testing to insure that that the data in all tables was consistent with what was expected
  • Integral part of Conversion team to identify requirements, history conversion, and balancing.
  • Created documentation for off-shore build to convert approximately
  • Identified Chart of Account setup with GL team. Developed requirements to establish Receivable, Revenue, and Tax accounting.
  • Identified requirements for Customer Refunds via integration from AR to AP
  • Tested all Receivables functions, and integrated functions with GL, Tax, and AP
  • Utilized Oracle’s AIM Project Methodology to develop Global Finance BP80, MD50, and CV40 design documents
  • Identified and set up AR processes. Established Data Flex Fields based on customization requirements such as Remit-To Addresses, Customized Cash Application Algorithms, and Billing
  • Leader of Conference Room Pilots to demonstrate Core AR, Advanced Collections, iReceivables, and Payments functionality
Order Managemen

Implementation

Responsibilities:

  • Liaison to Customer Data Hub, Order Management, and General
  • Accounting tracks. Identified cross-track requirements to support Retail and Contract business
  • Used Visio to develop data flow diagrams and process workflows
  • Lead Functional Analyst on Peoplesoft HR / Payroll ERP
  • Gathered requirements using Price Waterhouse Coopers methodology to implement Peoplesoft for North America and seven countries in Europe
  • Led group JAD sessions via Webex to gather requirements with Business Owners in North America, Japan and Europe
  • Responsible for first-level signoff of system test results to insure project requirements were met
  • Worked with customers to build user acceptance test plans
  • Used Mercury Quality Center to create, track, and report open defects to Business Owners and IT Management
  • Used Microsoft Project to maintain project plans to insure timelines. Reported project status to Project Management
  • Built Project Charters to document project lifecycles
  • Lead Programmer/Analyst: For a major banking institution Confidential Key Bank, Cleveland, Ohio
  • Responsible for implementing projects involving Banking Operations, Human Resources, and Legal Departments
  • Gathered requirements from Finance Business Owners to developed mainframe systems. Instructed junior level programmers to build systems based on requirements.
  • Implemented issue tracking tools, project charters, and testing tools.
  • Programmed in CICS, COBOL, JCL, and VSAM. Performed production support for batch systems Confidential night, and on-line systems during the day

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