maintaining Marketing Databases Resume Profile

Professional Summary

Over 5 Years IT Experience

IT experiences: Developing/maintaining Marketing Databases, generating database reports/documentation, Help Desk in training employees on software applications, entering/maintaining/researching data for medical service, MSP provider firms, marketing firms, government and real estate offices.
3 years analytical and programming experience with Oracle, SQL, XML, C , Java, JCL - Mainframe, VB, HTML and XHTML, .Net, MSAccess, Paradox and Javascript, plus 4 years of 1st tier Help Desk and face to face computer problem troubleshooting.
Proven project management efficiency within deadline compliance, without compromise to quality.
Performed SQL quires on various Oracle databases upon request
Performed High end Bookkeeping tasks by using softwares such as Timberline, Quickbooks, Peachtree, Work Wireless, IQMetrix and Money 2003 for various industries such as Law Firms, Real Estate, Retail Store Chain and a Merchant Service Provider.
Performed IT support upon request.

Over 19 Years Administrative, Customer Service and Retail/Online Sales

Performance of Administrative. Customer Service for technical and account resolutions, Sales via phone, face to face and cold calling, Direct Mail processing, Marketing strategist, Dictaphone/Typing functions with confirmed speed and accuracy and Organizational skills.
Utilization of email, voicemail and various Microsoft applications such as Access, Excel, Word and Powerpoint. As well as various Word Perfect applications such as Quattro Pro, WP and Paradox.
Third party research and billing.
Bilingual Fluent in Spanish
Work History
COMPUTER PROCESSOR/ TROUBLESHOOTER/PROGRAMMER/ADMINISTRATOR Confidential PROGRAMMER ANALYST/TECHNICAL COORDINATOR Confidential

CO-OPS AND INTERNSHIPS

ENGINEERING/ADMINISTRATIVE/TECHNICAL AND DATABASE SPECIALIST Confidential
Technical Qualifications
Hardware: IBM / Compatible PCs and laptops, Apple, Macintosh, Unysis/IBM/SQL Mainframe
Software: Windows 95-00, Unix/Linux, TopDog, Jiffy, F-Secure, PCAnywhere, Microfocus COBOL, PL/SQL Plus, Microsoft C /Visual Basic 6.0, Microsoft Office, WordPerfect 6.0/6.1, Dbase, Lotus 123, MacWrite, Quattro Pro, Filemaker 2/Pro, UltraPaint, Claris Cad, Harvard Graphics, PageMaker, MacDraw, LogicMac, PosterMaker, SuperPaint, HyperCalculus, Paradox, Photoshop, Illustrator, Quickbooks, Money 2003, Needles designed for Client tracking within Law firms, Timberline.
Languages: COBOL / COBOL II, C , DB2/SQL, VB 6, Java, XML, XHTML and HTML, JavaScript, Oracle PL/SQL, Basic, Pascal
Concepts:Program Analysis and Design, structured programming, table handling, GUI development, Web Page Design, Client/Server technology, Object oriented technology