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Order To Cash Business Analyst Resume

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Los, AngeleS

SUMMARY:

  • A SCM Functional Analyst wif specialization in Supply Chain and Distribution Systems having around 8.8 years of industry experience which revolves around Oracle ERP and CRM Applications - Implementation, Support and Upgrade and TEMPhas also worked on successful e-business suite implementations (Oracle EBS 11.5.9/R12)
  • Extensive experience wif Discrete and Process Manufacturing process flows.
  • Conversant wif Oracle Supply Chain modules and Distribution Modules - Quoting, WMS, Advance Pricing, OM, ASO, INV, VCP, Warehouse Management (WMS), Procurement Contracts, Purchasing, i-Procurement, i-Supplier, i-Expense, Supplier Hub, AP, INV, GL modules Understands both the “Quote to Cash” process as well as the “Procure to Pay” process. Conversant wif Configuring Oracle Application modules as well as understands the underlying schema, which gives her a better insight into converting user requirements into functional and technical specifications.
  • Experience wif e-Commerce Gateway and EDI Transaction 850, 855, 856, 810, 843, 820 formats
  • Worked on Oracle Process Manufacturing (OPM) - OPM INV, OPM PO and OPM OM
  • Actively responsible for testing of the functionality of Oracle ERP Application He is well conversant wif documentation as per the AIM methodology, TEMPhas also been involved in scoping and mapping of business requirements of clients for Oracle Financials/Distribution solutions. Actively involved Conference Room Pilots and User Acceptance Testing.
  • Well-rounded noledge of Oracle Applications functionality
  • Designed, created and administered company training programs and materials
  • Influential leader and skilled negotiator, successfully presenting strategic high-impact technology proposals and project plans to executive management to achieve buy-in
  • Strong mentor and coach, skilled at inspiring confidence, leading by example and building loyal, high-performance teams dat exceed expectations

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles

Order to Cash Business Analyst

Responsibilities:

  • Analyzing existing setup and extending the same to the New-operating unit.
  • Developing new solution as per the change in the Business.
  • Testing the new developed components and custom objects as per the business need.
  • Successfully completed UAT Functional and now in ITC Phase.
  • Understanding the current Business process and preparation of As-Is documentation.
  • Designing of To-Be process and Identification of Gaps.
  • Setup Configuration - BR100 Preparation & Mapping of Business Process
  • Conducting CRP 1 Testing and CRP 2 Testing to super users.
  • Conducting UAT - End to End Integration testing
  • Performing out the Production Setups.
  • Module owner Training.
  • Post production support
  • Functional Business Support, and resolving day-to-day critical issues.
  • Creation of TAR wif Oracle team for Standard Functionality issues.
  • Worked on the setups of Oracle WMS - defining the WMS Organizations, WMS Sub Inventories, configured the rules engine - defining the put away, picking, Task type Assignment, Cost Group Assignment, Picking Rule allocation, etc.
  • Implemented Quote Management system through OM which reduced the ‘Quote to Order’ process time
  • Available to Promise (ATP) and Auto-Scheduling functionality configuration reduced the Scheduling process time and enhanced customer service level
  • Drop ship Functionality was setup to enable the OM team to ship the goods directly to Customers from Supplier warehouse.
  • Internal Sales Order/Internal Requisition process was configured to establish a simplified Inter company sales across operating Units
  • RMA and Approval Management functionality setup reduced the process time in Customer Returns management
  • Key setups like Flex fields, Organization, Inventory Parameters, UOM, Sub inventory, stock locator, Item Attribute control, Item Template and Transaction Type
  • Established a Item Category and Item Cataloging for their products.
  • Defined a ABC Analysis and Cycle Count
  • Established Customer Item and Customer Item Cross Reference
  • Established a process for smooth month end closing procedure in Inventory
  • Established Purchase Requisition process and Approval hierarchy to manage non-production (Indirect) Items purchases in the Organization
  • Developed solution to manage Stock Items and recurring non-stock purchases using Blanket Purchase Agreement (BPA) and Blanket Releases
  • Configured Auto-Sourcing rules, Approved Supplier List(ASL) and BPA to enable Buyers to release purchase orders automatically from Planners Workbench
  • Developed solution to manage Inventory using ‘Inspection’ as receipt routing for Items routed through Quality department and established ‘Return to Vendor’ process
  • Worked on Modifiers and Qualifiers setups
  • Worked on configuring the Primary and Secondary price lists
  • Worked on setting up price breaks
  • Defined the coupons for discounts
  • Used the Get Custom price API for publishing price to an external system

Responsibilities:

Confidential

Order to Cash Business Analyst

Responsibilities:

  • Worked as the Order to Cash functional consultant, actively handling OM, ASO, VCP, INV, WMS, Advance Pricing modules
  • Worked on several production support issues in Order Management like stuck SO lines, RMAs, pick release & shipping documents, adjustments & maintaining setups in OM and advanced pricing
  • Worked on the Advance Pricing Module - defining modifiers, qualifiers, price lists, price breaks, custom attributes for pricing, price mapping, etc.
  • Handled issues wif the Order to Cash flows.
  • Worked on Oracle WMS Implementation doing the setups for the WMS Org, WMS Sub Inventories, Cartonization, Cross Docking Setups, Item Container Relationships, Worked on the WMS Rules Engine defining rules for Put Away, Picking, Task type Assignment, Cost Group Assignment, Label Format Assignment, Operation Plan Selection, Working on the DFI setups for mobile, Label Formats, etc.
  • Worked on the Configuration of the INV module including setting up of the Item Catalogs, Defining Catalogs, Defining change categories and Types, Defining Item structures, setting up document management, defining roles and implementing role-based security.
  • Responsible for the implementation ABC codes, Cycle counting and Physical Counting.
  • Complete setup of BOM, which includes defining and maintaining the BOM’s, Routings, maintaining departments and resources.
  • Performed all of the setups for Order Management including defining of the OM Workflows, Transaction Types, Line Transaction flows, RMA Process, Setting up Pricing in Advance Pricing (Modifiers, Qualifiers, Pricing Formulas), Shipping Networks, Shipping Parameters, etc.
  • Designed the Sales order acnoledgment, packing slip, commercial invoice, shipping schedule, booking detail reports etc.
  • Created test scripts for UAT (User acceptance testing) in TE040 documentation wif detail testing of all modules
  • Completed Multi-org configuration by creating business group, legal entity, set of books and operating unit
  • Created Users, Responsibilities, Menus, Request Group, Form Folders, Key/Descriptive Flex fields, profile options etc.
  • Prepared setup, testing and functional design documents like the BR100, BR110, CF250 TE040, MD050 etc
  • Co-ordinated wif the database administrator, developers, system administrator and end users located in various countries like India, China, Canada and Mexico to interpret business requirements and develop concise solution

Environment: Oracle Supply Chain Applications R12 (12.1.3), Quoting, OM, WMS, AR and Advance Pricing

Confidential, Boston, MA

Order to Cash Business Analyst

Responsibilities:

  • Worked on the entire Quote to Cash process including the modules of Quoting, OM, WMS, AR and Advance Pricing
  • Worked on the Quoting, OM, WMS, AR and Advance Pricing process in order to streamline the business process and improve performance and efficiency.
  • Analyze business processes, work wif users to determine/clarify requirements, and prepare Functional Specifications to address technology solutions for meeting business requirements. Work wif the users to review, incorporate feedback and obtain approvals for the Functional Specification.
  • Develop Use Cases and System Flow diagrams detailing the system impacts.
  • Review and provide input to Detailed Design documents and Test Plans.
  • Comply wif the specified Delivery Methodology and documentation requirements
  • Interacted wif the database administrator, developers, system administrator and end users to interpret business requirements and develop concise solutions.
  • Performed requirements analysis, participating in end-user meetings and review sessions to gather functional design specifications.
  • Analysis done for selecting software/ data mgt solutions
  • Conducted Business Process Improvement - As-Is / To-Be Business Process Analysis & Modeling, Problems, Impacts, Solutions and Benefits Identification, Gap Analysis, Best Practice Research.

Environment: PL/SQL, SQL, Oracle Financial Applications R12 (12.1.3), i-Procurement, OPM INV, OPM PO, OPM OM, AP, INV, GL, i-Supplier

Confidential, Chicago, IL

O2C Business Analyst

Responsibilities:

  • Worked on the entire Supply Chain Process Flow- OM, BOM, WIP, INV, PO, AP, i-Procurement and i-Supplier modules
  • As a Functional Consultant implemented the Business flows including Warehouse Management (WMS), INV, PO, i-Procurement, i-Supplier modules.
  • Worked in the configuration of the Advance Pricing modules.
  • Performed Requirement and Gap analysis.
  • Worked on the Functional Mappings for data conversion from 11i to Release 12 for all Manufacturing modules.
  • Worked on the i-procurement module setup of Punch Outs, Relam’s, setting up of catalogs, Item cross referencing, receiving functionality, etc.
  • Worked on the configuration of the i-Supplier module.
  • Preparing BR100, MD050, TE40, TE50, CRP execution, User training and coordinating wif technical teams on Oracle Apps related Custom design validation for integration between Oracle Apps and legacy applications.
  • Worked on setting up the Modifiers, Qualifiers and Formulas in Advance Pricing Module.
  • Pre upgrade testing and Post upgrade production live support.
  • Support Production issues on a day to day basis including month end closure p1 issues
  • Creation of Users, Responsibilities, Menu, Request Groups, Request Sets, Form Folders, Key / Descriptive Flex field Segments / Values, Security Rules, Cross Validation Rules, Journal Sources, Categories, Document Sequence Assignment, Multi-org Setup, Profile Options
  • Facilitate Segregation of Duties in Oracle Applications. Customize various roles and responsibilities as per the SOD Document in System Administration.

Confidential

SCM Business Analyst

Responsibilities

  • Worked on the entire SCM Functional Flows OM, INV, PO, BOM and WIP
  • As a SCM Functional Consultant implemented the following modules: PO, Warehouse Management (WMS), i-Procurement, AP, INV and GL
  • Worked on the Functional mapping of data Conversions & Enhancements for PO, i-Procurement, AP, INV and GL modules
  • Preparing BR100, MD050, TE40, TE50, CRP execution, User training and coordinating wif technical teams on Oracle Apps related Custom design validation for integration between Oracle Apps and legacy applications.
  • Setup the Approval Hierarchies in Oracle Purchasing module.
  • Involved in troubleshooting issues on Auto Invoice Import Program.
  • Created test scripts for UAT (User Acceptance Testing) in TE040 documentation wif detailed testing of all the above modules.
  • Completed Multi-Org configuration by creating a new Organization Structure for ACG by creating new Business Group, Legal Entity, Set of Books and Operating Unit.
  • Conducted Regression testing to examine the TEMPeffects of a new Org on the previous Org.
  • Successfully provided Technical and Functional support to the users, testers and Business System Analysts.
  • Provided wif useful training to the users in OM, Shipping, Advance Pricing, BOM and WIP Modules.

Confidential

SCM Business Analyst

Responsibilities:

  • SPOC for the Business in resolving their day-to-day issues in OM, PO, INV.
  • Providing functional Support assistance to OM and AR Internal Customers.
  • Actively handling Order Management & Shipping Production issues in areas like stuck SO lines, RMAs, Pick Release, Pick slip & Shipping documents, Adjustments & maintaining setups.
  • Worked on Inventory setup changes, real time defect resolution in areas like Inventory Move Order, pending Inventory transactions, material on hand & transaction quantity mismatch, Item control, Sub inventory Transfer & Month end closure.
  • Advanced Pricing setups, designing Pricing Formulas, Price rounding, Modifiers, Pricing Events, Partial Pricing, Qualifiers, DFFs to track Price changes, assessment for tiered Pricing for expedited orders & maintaining Intercompany Transfer Pricing.
  • Ensured appropriate seeded workflows in OM are used in the transactions. Resolved issues in application setup and configuration wif the Financial Consultant to ensure proper interfacing of AR wif OM and AP wif Purchasing, and Inventory wif GL.
  • Extensively worked on Receivables and configured setups for organization structure, Auto invoice, auto accounting, Receivables Activities, distribution sets, Application of Receipts to transactions and invoice printing wif remit address
  • Creating Service Requests & coordinating wif Oracle Metalink Support for issue resolution, bug tracking, requesting back ported patches, testing patches towards defect fixes in OM, Shipping, Inventory, Pricing & Purchasing areas.
  • Update the BRD’s manuals/cheat sheets on a regular basis for all the business processes.
  • Setting up default values in OM & Pricing Agreement in order to minimize the error rate.
  • Setting up all agreement types in auto creation of deposits to minimize the manual setup.
  • Implementing Sales credit split-up functionality in Auto Creation form
  • Sales Order form Personalization systemizing OM Track sheet.

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