SUMMARY

• Over 20 years of experience in requirements gathering, solution design, feature mapping, architecture, development, configuration, customization, validation and delivery of enterprise scale software.
• Expertise in Sales Performance Management (SPM) product suite of Oracle CRM applications (E - Business Suite and Fusion Applications), familiarity with SPM systems such as Anaplan, Callidus, PeopleSoft SIM and Siebel ICM
• Highly knowledgeable in end to end functional implementation of Sales Incentive Management, Territory Management and Quota Management including Sales Coaching and Gamification
• Demonstrated ability to accurately translate complex business requirements into optimal technical specifications covering application configuration / setup and development of software customizations
• Skilled in all facets of Sales Performance Management business processes and related software setup including data acquisition, sales crediting, rollup, incentive plan setup and related subcomponents, modeling, payment system integrations, data extraction / external integrations and highly complex analytical reporting,
• Participated in multiple full cycle implementations performing Business Requirements Elaboration, Analysis, Design, Configuration, Integration, Upgrades and Quality Assurance
• Extensive interaction with senior executives and customer’s business / IT teams to understand business needs to drive implementation roadmap and solve pain points
• Interacted with Oracle strategic customers and partners for handling high priority Incentive Compensation implementation and Territory Management projects
• In depth technical expertise in SQL, PL/SQL, JAVA, BI publisher, OTBI, OBIEE/OAS, ODI/ODC (Data Integrator), Oracle Database, SQL Performance Tuning and Optimization

PROFESSIONAL EXPERIENCE

Senior SPM Consultant / Architect

Confidential

Responsibilities:

• Extensive experience as key member implementing Oracle Incentive Compensation and Territory Manager systems of Oracle Fusion IC, EBS R12.x and R11i
• Helped clients perform complete end to end setup of their incentive systems which includes.
• Requirements gathering from business users, generating technical specifications
• ETL definitions for multi-source system data acquisition, data mappings for high volume data loads
• Configure highly complex Direct and Indirect sales crediting rule setups
• Configure Classification rules for transaction categorization
• Perform complex Incentive Plans based on interdependent measures, components and custom functions
• Process for adjustments including manual and Payment Plan adjustments, payment reversal and recovery,
• Payment plans and integration to Payroll / Account Payables or external third-party applications
• Coordinated with various cross functional teams in building optimal solutions.
• Developed implementation documentation and user guides to enable easy understanding.
• Designed and developed extensions to the application for enhancing core functionality.
• Built scripts for data loads and also for troubleshooting calculation issues.
• Designed reports using OTBI, OBIEE and BI publisher for administrative and end user consumption.
• Guided in application upgrades from 11i to R12.1 and newer versions.
• Developed and delivered training for several offshore and onsite team members.
• Participated in Oracle’s Incentive Compensation Customer Advisory Board to provide valuable inputs for product enhancements.

Senior Software Development Manager

Confidential

Responsibilities:

• Managed a multi-product portfolio exceeding an annual new license revenue of USD 20million and maintenance revenue of USD30 million covering a base of over 1500 customers
• Translated broad product strategies obtained from customer base and product management into product improvements and enhancements of features via project objectives and action plans.
• Conducted annual customer advisory board CAB meetings to enable collaboration and understanding
• Managed product support functions including incident management and triage including ongoing trainings
• Produced user documentation for software architecture along with detailed functional and technical designs
• Identified organizational and financial impact of solution architectures and modification activities.
• Designed and constructed a comprehensive Analytics/ BI solution using Dimensional data marts, ETL and OBIEE
• Launched the E-Business suite wide adoption of unstructured data search capability using Oracle Endeca Information Discovery Platform / Enterprise Command Center
• Architectural lead in the construct of upgrade path from legacy Oracle Incentive Compensation products to Fusion using latest A - B data migration standards
• Built robust data integration flows between Oracle E-Business Suite, PeopleSoft and Siebel applications using standardized Canonical Object and Services models over web service infrastructure
• Large focus on application performance involving SQL and code tuning
• Worked on strategic road-map for deploying applications to Oracle On-Demand infrastructure and Oracle Cloud Infrastructure
• Ensure alignment of project plans with what is being delivered.
• Communicate effectively and proactively with management and articulate ideas and recommendations clearly
• Oversee technology adoption in software development, delivery, maintenance and production support
• Supervising resources onshore, offshore and in outsourced teams