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Data Analyst Resume Profile

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OBJECTIVE

Result-oriented and highly skilled professional with over 5 years of experience in Data Analysis and Reporting seeking to obtain a challenging position with an organization in which my knowledge and skills will not only add value to a localized team but also prove beneficial to the overall success of the company.

Professional Summary:

Demonstrated history of producing accurate, timely reporting documents which met stringent governmental guidelines using database SQL programming languages, Power Point, Excel with Pivot tables, Access and other third-party reporting tools. Expert in the data management process of processing, executing, manipulating and testing of data elements from development to production. Skilled in inner workings of the Software Development Life Cycle and how each step correlates and impacts security guidelines such as Sarbanes-Oxley SOX . Talent for quickly mastering technology recently obtained government Security Clearance. Diplomatic and tactful with professionals and non-professionals at all levels. Ability to meet deadlines and handle pressure coordinating multiple tasks. Accustomed to handling sensitive, confidential records. Thrive in deadline-driven environments. Excellent team-building skills. Avid but novice cyclist.

TECHNICAL SKILLS

  • Database: Oracle 9i/10g, MS SQL Server 2000, MS Access 2007
  • Operating Systems: Unix, MS Windows 2000/ME/NT/XP/7, DOS,
  • Reporting Tools: Cognos, SQL, Maximo,Informatica
  • Service Desk: Remedy, SharePoint, Incident Management, Help Desk Administration, Customer Service
  • ERP Software: IFS
  • Desktop Applications: MS Excel 2007, MS PowerPoint 2007, MS Word 2007
  • Soft Skills: User Acceptance Testing, Inventory Control, Route Monitoring, Logistics Administration
  • PROFESSIONAL EXPERIENCE

Confidential

Financial Management Directorate - Data Analyst

  • Identify problematic areas and conduct research to determine the best course of action to correct governmental data
  • Analyze and problem solve issues as they relate to the management of financial processes dealing with the DOD
  • Perform data entry, either manually or using scanning technology, when needed or required
  • Monitor for the timely and accurate completion of reports essential to Financial Directorat operations for example, Financial Orders Report and the Revolving Fund Daily Report
  • Updated existing Excel spreadsheets providing Pivot tables that displayed financial information
  • Provided weekly updates to the Budget Manual website
  • Created, modified and uploaded financial documents to Sharepoint
  • Created, modified and uploaded financial documents to DOD Financial Powerpoint slides
  • Performed light Sharepoint Administration duties
  • Created Reports from DoD Agengies and Departments using Teradata.

Confidential

Data Analyst

  • Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation SQL .
  • Wrote reports using Maximo, IFS and Cognos reporting system to extract data for analysis using filters based on the business data model.
  • Worked on complex information model, logical relationships, and the data structures that support different data models
  • Acted as Team Lead for several projects which involved programs that interfaced with Oracle databases
  • Designed system controls to ensure Sarbanes-Oxley compliance as well as responsible for regulatory compliance audits
  • Created several data reporting processes from start to finish, which included the data mining, analysis and reporting pieces
  • Prepared and presented weekly reports for management to view the data teams weekly progress
  • Created spreadsheet reports, and graphs from statistical customer data to increase reporting speed and data quality
  • Regularly interacted as liason between the company and governmental agencies to help develop data reports to improve their overall business functions

Confidential

Tier Two Customer Representative

  • Maintained daily logs of the status of parts, service calls, and merchandise.
  • Assisted with the cancellations of merchandise per scrim reports and hot e-mail.
  • Trained new representatives for call center and supervisor positions.
  • Verified information, processed allowances for customer gift cards and checks.
  • Researched the status of services and part orders.
  • Expedited orders for delivery and handled customer service delivery questions.

Confidential

Central Monitor Analyst

  • Responsible for receiving, analyzing, and investigating contents of logs R/AM, Nextstep, SUDO Unix, Oracle and Sybase and reviewing logs as evidence.
  • Provided daily incident reports from raw and filtered financial report applications, database and platforms. Monitored Privileged activity, Database Modifications and Security Events.
  • Prepared Remedy tickets to be reviewed by database administrators and daily tally sheets. Updated reviewers confirmation, scripts and filters for log reviewing
  • Maintained and provided documentation for audits. Created Remedy Help Desk tickets

Confidential

Data Production Coordinator

  • Responsible for monitoring and operating systems jobs for all Sampling Management System SMS production processing and Daily Job Stream ETL tool , for compliance with all process control standards.
  • Provided IT production support to resolve data problems within Oracle databases in a timely manner. Investigated any client problems with transmission, load and/or execution.
  • Investigated and resolved errors and/or discrepancies to ensure integrity and accuracy of data, using Unix commands, writing SQL queries to access Oracle databases
  • Assessed impact of problems, prioritized the urgency, executed short-term repairs, and coordinated long-term resolutions cross-departmentally.
  • Performed end user Acceptance testing, implementation of small and large scale changes to Arbitron's methodology within Production and Research test environment.
  • Created production data reports for internal departments and maintained production procedure documentation.
  • Managed multiple individual tasks/projects and met strict deadlines, to perform in a fast-paced, time critical environment, working both independently and as a part of a team.
  • Lead and supervise projects with CATI Operators and Site Supervisors.
  • Participated in Major Software upgrades Project CATI-Central Server . Developed and approved documentation of all DJS/SMS procedures.

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