Objective:

Confidential with 8 years of professional experience in Software Quality Assurance with excellent analytical and diversified experience in Manual testing role of web and client/Server application, looking for a challenging position of Software Test Analyst/Test Engineer or Software Tester.

Summary of Qualifications

• Self - motivated professional with result oriented approach, effective communication and presentation skills.
• Proven team player, flexible and capable of easily adapting to different needs that arises and contribute, understanding the time constraints and deadline still maintaining the quality.
• Extensive experience in Financial domain the area of customer billing, Invoice generation and related revenue areas
• Extensive exposure to testing during all phases of the Software Development Life Cycle from Initiation phase to the Software Release phase
• Extensive project experience in performing Requirement Analysis, Integration, Functional, System, Regression, and User Acceptance Testing UAT including End to End testing.
• Extensive experience in developing Test Plans, Test Cases, Requirement Traceability Matrix using Requirements and Design Documents
• Hands on experience using Quality Center, Test Director.
• Experience in performing Data validation using Microsoft SQL Server and Oracle 11g.
• Expertise in performing different kinds of testing like Functional, GUI, Unit, Integration, Regression, Database, Performance, System Testing.
• Involved in all phases of Project Life Cycle in addition to Requirement Gathering, Analysis, Design, Development, Implementation, Software testing quality standards, change management
• Effective communication Skills and a prove team player.
• Ability to prioritize workload, balance different projects, to meet the deadlines.

Technical Skills

Platforms

Windows 7/XP, AS400, Mastermind MAS Integrated Software platform

Testing Tools

Quality Center/Test Director, QTP, SoapUI, SQL Developer, DB Visualizer

Applications

Microsoft Outlook, Word, Excel, Power Point, Intelliview, Vertex

Databases

MS SQL-Server, MS Access, Oracle 11g, Informix

Version Control

Visual Source Safe, Team Foundation Server

Professional Profile

Sr. QA Engineer

• Description: ADT uses customized version of MASterMind MAS Integrated Software platform as an enterprise solution for monitored service providers. I have mainly focused on testing customizations and enhancements of this platform related to customer billing, Fees, Late charge and invoice generation modules, and have a solid knowledge of how customer billing process works end to end.
• I worked very effectively in the ever changing business environments, coordinated and worked closely across teams Developer, Configuration, Business Analyst, Project Manager, Upstream and downstream QA teams etc. to effectively and thoroughly test the releases I was assigned with, and my efforts were recognized routinely by the client as there was never any production issue reported from the areas I tested

Responsibilities:

• Worked as a senior tester for one of the major third party applications Mastermind and project Integrated Feature State with ADT security services for about 3 years.
• Started off testing this project from Release 2 up till end of the project, release 7. Heavily Contributed for the success of the project, and efforts recognized by the client
• Every release included major enhancements to existing functionalities or new features delivered by the third party vendor combined with internal development within ADT.
• Worked on testing most of the revenue involved features for ADT such as price increase, tax calculation, Fees, Late Charge, collections and customer service related areas such as installments, contract renewal, refunds and related billing customer maintenance activity related features
• Worked closely with SME's, developers, BA's to gather details not just for the requirement at hand, but to know how it is carried on in production today, so the information can be put together to arrive at sound test case
• Addressed defects encountered during testing on time which helped business study the impact and come up with a work around or delay the piece going live.
• Where applicable, coordinated efforts with other team members systems to get the end to end testing covered. This helped gain knowledge about other team activities as well to support their testing time to time.
• Performed detailed system/functional analysis of the requirements working closely across teams QA, MAS, Business, Project management etc.
• Lead Informix testing, and integration of Informix with MAS platform.
• Prepares detailed test plans based on the requirements analysis, and performed presentations to various teams.
• Created comprehensive test scenarios in Quality Center by analyzing the Use Cases
• Documented, Reported, Analyzed defects and closely followed them until they were retested and closed, using Quality Center.
• Participated in defect calls and test script review meetings with the Business Analysts, QA Leads and Developers.
• Supported UAT testing, process/training and business needs by performing demo of the tested piece or including additional scenarios as needed.
• Performed Smoke Testing, Functional Testing, Positive and Negative Testing, System Testing and Regression Testing of to-be business process flows and compared the results with as-is process flows.
• Help perform test environments stability testing during the environment setup for every release
• Setup of test data to simulate various positive and negative test cases
• Coached junior members of the team on the Mastermind platform, and help them come up to speed with ADT systems, environments and culture.
• Provide training to end users with the new enhancements to the system

Environment: Quality Center, MASterMind MAS Integrated Software platform, Oracle 11g, Intelliview, Windows XP, MS Outlook, Microsoft office, SQL Developer, DB Visualizer, Informix, Web Site testing ADT.com, Web Services, NACHA, Telemar, Notepad

Confidential 2011

QA Analyst

Description: Project is an ecommerce initiative, for a leading transaction processor company in payment industry. The Corporate Order Tool is a web application to provide capability to sell gift cards in bulk for partner incentive programs.

Responsibilities:

• Performed end to end testing of the system to ensure Customers can successfully create and Submit Order
• Formulated detailed test Scenarios based on the requirements.
• Documented, Reported, Analyzed defects and closely followed them until they were retested and closed, using Quality Center.
• Responsible for identifying and creating automated Test scripts in QTP for Functional Testing and Regression Testing.
• Led test script review meetings with the Business Analysts, Technical Leads and Developers.
• Performed Smoke Testing, Functional Testing, Positive and Negative Testing, System Testing and Regression Testing of to-be business process flows and compared the results with as-is process flows.
• Involved in prioritizing the defects, managing defect database, and monitoring defects reported by the testing team.

Environment: Quality Center, QTP, Web UI testing, Web Services soapUI, Windows XP, MS Outlook, MS office

Confidential

QA Analyst

Description: This product allows the consulting companies to automate their Billing and Invoice generation, providing end to end flow from letting consultants entering timesheets online, generating invoices and sending to clients, obtaining automated approvals from clients, role based security, report generations, admin screens to setup clients/consultants, automated email and escalation process etc.

Responsibilities:

• Ensured Production billing cycles were accurate and timely.
• Verified and updated customer billing information directly into database, using SQL Queries.
• XML was used as mode of Data transport. Used XML/XPath for validating the Data being transported between UI and Business Objects.
• Identified and made suggestions for improvements to the billing processes.
• Served as point of contact for coordinating and testing financial applications and data conversion to web based application
• Translated functional and technical requirements with developers in order to create accurate test scripts.
• Prepared test scripts for all new functionality, change requests and work orders based on User Requirements and Functional Specifications.
• Used Test Director and Quality Center for usability, performance testing, reporting and statistical analysis.
• Led test script review meetings with the Business Analysts, Technical Leads and Developers.
• Logged and tracked defects using the Test Director and Quality Center for defect management.
• Delivered status reports to the clients upper management generated from the tool.
• Web service testing
• Coordinated with offshore QA teams

Environment: Test Director, XML, XPath, HTML, Web UI testing, Web Services soapUI, Windows XP, MS Outlook, MS office

Confidential

QA Analyst

Description: This system provides a framework for Patient administration, Billing and pharmacy management functions for hospitals. The major functions of the administration module include allocating registrations, recording personal details, handling hospital admissions and assigning insurance details, recording transfers within the hospital and creation of discharge summary. The billing module allowed billing and receivables, looked into multiple modes of payment and rates definition for services. The Pharmacy module included consumables management, maintenance of drug composition, batch-wise stock of drugs and drug categorization for reporting.

Responsibilities:

• Prepared Design Documents based on the requirements and system specifications for creating test plans.
• Involved in the preparation of test plan specifying an overview of testing approach, roles, responsibilities and scope.
• Analyzed the testing strategy for various modules of the application and developed manual test cases, test scenarios and test scripts.
• Performed System, Integration, Functional, Data Validation and Regression testing of new/revised applications using both Manual Testing and using automated tool Quick Test Professional QTP .
• Created and executed test cases using Quality Center.
• Regression testing was done using Quick Test Professional QTP to prove that the new code had no adverse effect upon the current system.
• Performed Back-end testing by extensively using SQL queries to verify the integrity of the database.

Environment: Test Director, QTP, MS SQL Server, SQL Query Windows XP, MS Outlook, MS office

Confidential

QA Analyst

Description: The project objective was to automate the commercial credit card origination and underwriting procedures. The development of application provided TBB with an efficient scalable application that enables the bank to successfully manage the dynamic growth in this particular line of business. Application handled the Credit Limit Increase and Add New Cards to existing accounts.

Responsibilities:

• Formulated detailed test scripts based on the requirements. Created comprehensive test plans in Quality Center by analyzing the Use Cases
• Documented, Reported, Analyzed defects and closely followed them until they were retested and closed, using Test Director
• Performed Smoke Testing, Functional Testing, Positive and Negative Testing, System Testing and Regression Testing of to-be business process flows and compared the results with as-is process flows.

Environment: Test Director, MS SQL Server, SQL Query, Windows XP, MS Outlook, MS office