EXPERIENCE SUMMARY:

• Highly motivated, result-oriented individual with 7 years of experience in design, development and configuration of Cartridges for COTS products like Oracle then Metasolv ASAP, Metasolv Solution M6 , Oracle OSM 6.3, OSM 7.0.x , OSM 7.2.2.
• Experienced in managing mid-size team for service and delivery.
• Trained on Oracle's Metasolv basics of ASAP and OSM by Oracle University.
• Currently working as a Senior Consultant for Communications group.
• Worked on backend databases like Oracle 9i and 10g for Data Migration and platforms like Sun's Solaris Server, HP Server, and AIX Server.
• Good in application development using Java, JSP's and Weblogic workshop's JPF.

RELEVANT EXPERIENCE:

• Area of expertise: Telecom Activation, Provisioning and Order Service Management.
• Main sectors of expertise: Order Service Management using OSM 6.3, 7.0.x, M6, ASAP

Confidential

Designation: Technical Architect

Project Description: The Next Generation Provisioning platform focuses on support for Service Configuration Activation and Resource Provisioning. As one of many projects in the overall modernization program, this Project focuses on gathering the functional and non-functional requirements, design and implement the Telephony and Confidential for the acquired mountain state properties. The project is phased into multiple releases and migrating one or two legacy systems off with each release.

Responsibilities:

• Hold meetings with Business analysts to understand the requirements and convert them to technical requirements.
• Interact with overall solution architect to understand and define OSM module's scope.
• Provide the Technical design for handling various Use cases for VOIP and HSD services.
• Facilitate various demonstrations to client in order to provide a perspective on each release.
• Responsible for the entire SDLC on OSM module of the NGP project.
• Offshore coordinator and well versed with Capgemini's Rightshore Model.
• SME and technical lead for OSM module within the project.

Confidential

• Confidential is one of Confidential largest communications companies, particularly in the field of wireless communications, cable television, home phone and internet with additional telecommunications and mass media assets. Rogers is implementing the Wave 3 Provisioning project to provision HSI IPTV on DOCSIS 3.0.
• Confidential wishes to implement net new, sustainable and robust provisioning applications/tools Oracle OSM/ASAP for HSI and IPTV services.
• Understand the business requirements and generate the system requirements.
• Participate in designing the solution and OSM architect.
• Co-ordination with offshore for the development and Unit testing to ensure the delivery was on-time and with good quality.
• Key contributor to the documentation and version control for OSM module.
• Lead the efforts for Automation of unit testing special contribution for XQuery Unit testing .
• Supporting the System, Integration and User Acceptance Testing by analyzing the defects and track them till closure.
• Code review and release demonstration with live orders on Pre production environment.
• Organize Train the trainer sessions for transition phase.
• Warranty support for Post production defects.
• Phase 2 Release 214
• Prepared and executed Project Plan for the elaboration, construction and transition phases of the project.
• Prepared the draft for the Statement of Work for phase 2.
• Lead the efforts for design and development as technical lead for OSM Module.
• Manage a team of 9 resources onshore and offshore and co-lead the efforts for phase 2.

Confidential

• I was part of the Provisioning Activation team, I worked for understanding the business requirements, generating the system requirements, design the solution and deliver the Enhancements and CRs for the engagement. I was involved in estimating efforts for each release, work with offshore for the development and Unit testing to ensure the delivery, support the Business support group for the System Testing and UAT. Analyse the issues during system testing, integration testing, UAT and post deployment Production defects.

Confidential

Confidential - OSM 7.0.0 Cartridge Design and Configuration for developing Integrated Order Manager Application for Confidential Service.

• OSM Cartridge Design and architecture
• Interaction with vendor Oracle over the conference calls and live-meeting.
• Understand the Business aspects and functional requirements from the Functional team and design the technical solution utilizing the OSM built-in and custom functionality.
• Bridge the communication between functional and development teams.
• Subject Matter Expert SME of OSM.
• Arrange demonstration sessions for client/ front office for different milestones of the project.
• Created the Detailed Design Document.
• OSM Configuration
• Workflow Administration in eclipse Design Studio
• Creation of Work Flows Process and Sub process .
• Creation of different Tasks Creation Task, Automated Tasks, Manual Tasks, Delay Event and Timer Tasks, Rule Tasks.
• Creation of different Views for different perspectives.
• Mapping the views to Tasks, Workgroup to Task.
• Arrange sessions for testing and development team to familiarize them with OSM workflow.
• OSM Client Configuration in OSM Administrator .
• Configuring Users emails and mapping the Users to Workgroup.
• Enable/Disable Jeopardy and Notification.
• Generate Calendar for the Time Zone which involves setting the workdays, working hours, GMT offset, Holiday configuration, Daylight Saving etc.
• Arrange sessins for testing team to familiarize them with OSM Administration and Web client.

Other Responsibilities

• Conduct interviews with manager for Technical round for OSS Practise and Communications Business Unit.
• Mentor OSM teams from other projects for the Communications Business Unit.
• Interact with Vendor Oracle for the product improvement and feedback.

Confidential

Confidential - OSM 6.3 Cartridge Design, Configuration and Plugin Development for developing Order and Service Management application for Confidential for Confidential Cable Company.

• OSM Cartridge Design
• As onsite coordinator, arranged daily calls for capturing and analyzing the business requirements.
• Bridge the communication between functional and development teams.
• Certified on OSM 6.3 and Subject Matter Expert SME of the same.
• Arrange demonstration sessions for client/front office during different milestones of the project.
• Created the Technical Design Document.
• OSM Configuration
• Workflow Administration in OSM Administration
• Creation of Work Flows Process and Sub-process .
• Creation of Tasks - Creation, Automated, Rule, Manual and Delay Tasks.
• Assigning the permissions to each Task and configuring the expected duration/SLA.
• Associating Java Automation Plugins to the Automated Tasks.
• OSM Client Configuration in OSM Administrator .
• Configuring Users emails and mapping the Users to Roles.
• Enable/Disable Jeopardy and Notification.
• OSM Plugin Development
• Understood the functional design and business work flow, mapped it to technical workflow and identified the pseudo code for each Task.
• Coding for Automated tasks of New, Delete and Change Workflows.

Confidential

• Developer for an End to End project providing wireline services including both technical and business aspects to a telco operator. The solution involves various customizations integration of various applications like M6, ASAP, Kenan, Seibel CRM etc.
• Worked on various telecom technologies like POTS, DSL, DDS, BBI and TLS.
• Implementation for various flavours of POTS like Multi Line, Hunt group, Centrex
• Worked on designing and creating the inventory for BBI.
• Developed the applications for integration of M6 with multiple systems. Key ones are GE Small World and React.
• Analysing the defects and resolving them.
• Publishing the daily hand-off Defect Report at BOD and EOD.

PRIOR EXPERIENCE:

Confidential

Software Engineer and ASAP Cartridge Developer.

• ASAP Cartridge Developer and onsite coordinator for Activation Module.
• Actively analyzed the requirements, understood the services client required.
• Prepared various design documents and weekly reports about the team performance/achievements from offshore.
• Analyzed the order and identified the service and workflow needed.
• Handled the Activation on ZTE IBOSS and Motorola AAA and HTTPS NEs.
• Developed the cartridges for NEs in ASAP.
• Integration of ASAP and OSM using JMS Bridge and Destinations.
• Integration of OSM and Sun SeeBeyond EAI using MDB Listener.
• Done analysis, testing and coding the APIs that will be used for communicating with Oracle, then, Metasolv - OSM Order and Service Management .

Confidential

• M6 Design Configuration for each Task needed to provide the DTH service to the end-users. This application has to take the work order from CRM and send it to the Billing System Keenan after validating the user. If the request is from a new user then the information about the user has to be updated in the Inventory. After validation and installation of equipment, provisioning and Activation are triggered.
• Actively analyzed requirements, understood the services BHARTI require.
• Participated in designing the Architecture and solution approach for CPE Customer Premises Equipment Inventory Application and developed it alone.
• Developed a business process, java page flows and java web service to interact with Comptel Provisioning Devices using Socket Connection.
• Studied and coded the APIs that will be used for communicating with Oracle Metasolv M6 Order Management .

Confidential

• working as Engineer Trainee, Developer Client and Third party vendor initiated the project Provisioning Management System PMS based on Metasolv ASAP and IPSA for providing Broadband services to the BSNL end users using DSL lines. Wipro was involved in developing Provisioning Management System. The solution supports technologies such as BRAS, DSLAM and AAA. Project aimed at migrating the existing customer's database using PMS Software.
• Involved in developing and testing cartridge for UTStar's mini DSLAM and some Change Requests in UTStar's big DSLAM involving Telnet Connection.
• Involved in Testing cartridges for UTStar's and Huawei's DSLAMs through OCA client.
• Involved in migration of data using SQL loader and stored procedures in PL/SQL.
• Coding for CRs in some modules on JSP's and beans based on the Design specifications.
• Deployed the Metasolv's ASAP product to weblogic.
• Documentation for Quality Assurance.