Professional Experience:

Confidential

Principal Technical Support Engineer

Application: Fusion Human Capital Management HCM

• Core-HR:Person management, work Relationship, employment, HCM security.
• Many more HR core processes such as creating job, location, defining a position, defining flex field, change profile options, hiring process, termination process. Creating person security profile, HCM data role, and many HCM regular tasks.

Data Load:HDL, FBL-File Base Loading, Spread Sheet Loader, HR2HR loader system

Flexfield, Trouble shooting with FBL loads, DDF Descriptive Data Flexfield , Oracle FastFormula, Approvals, HCM security. Partly supporting issues for Payroll, Absence management, Jobs, BI reports. Worked with developers and cloud DevOpps team for resolving customer issues, production issues, product defects, part of talent management, performance, Goals. Contributed Knowledge Management KM with writing, editing, reviewing, publishing many KM notes. Contributed wiki pages, My Oracle Support Community. Handled many 24/7 customer issues at the same time. Received Oracle Space Setter award from customers for excellent customer service. Went through many internal Oracle HCM trainings.

Confidential

Sr. Technical Support Engineer

Application:Fusion Provisioning

• Area: Fusion Application system installation, provisioning , Fusion IDM installation, customer issue trouble shooting with Fusion Application install, IDM, Weblogic, OAM, OIM, SSO, middle tier installation.
• Worked mainly on Oracle Fusion Application provisioning install, trouble shooting, including Oracle Fusion Middleware, Oracle Identity Management, creating, setup of Database for Enterprise Deployment, Weblogic, OIM, OAM, SSO, SOA, Web-tier, Configuring Oracle HTTP, Node Manager, WebGate, BI, FSM. Also. Involved in installing, patching, cloning, Functional Setup FSM ,customer problem solving, bug creation. Had many onsite, online trainings on Fusion products, work experience on above Fusion components. Helped customers to walk through Fusion IDM, Fusion Application installation, customer problem solving, organizing web conference, performed CTC role. Worked on all kind of HCM, CRM, IDM, Language patches other patches install and handling patching issues, worked with developers. Worked on Provisioning, cloud Service requests, RFCs. Contributed KM with writing, editing, reviewing, publishing many KM notes. Contributed wiki pages, My Oracle Support Community. Participated Group Install projects, Pre-Release version review for new Fusion release, patching, Rup upgrade. Coordinating with A-team and Development team.

Confidential

Sr. Technical Support Engineer

Application: E-Business system

• Worked as Sr. Technical Support Engineer, works on customer production problem solving issues with Oracle Application install, EBS clone, upgrade and other various Oracle Application issues. Creating technical documents for solving application technical problems. Helping customers problem solving, Worked the following technical ATG areas: Oracle Application 11i, R12 Install, Upgrade, Clone, NLS, JDK, OATM, RDBMS, RDA, ODM, AMP problem solving on many ICM components. Wrote many KM notes, participated in group install, brown bags. Wiki pages. Achieved FAST training certificate.
• Had many training. Hans-on, supported on
• Oracle Apps install/upgrade/clone/Patching 11i, R12.0.4, 12.06, R12.1.1, R12.1.3 ,
• JDK upgrade, Concurrent Manager, Core Admin, Security setup, customer problem solving.
• RDA, AMP. Oracle Fusion, FAST training Got FAST certificate
• Also many other ATG areas

Confidential

Technical Consultant

• Worked as team lead on Sungard Banner version 8 multi module project implementation, data conversion, report writing using PLSQL/Appworx. Converted student and Account Receivable data to banner8 system from legacy system. Created various reports, supervised local programmers. Involved with various interface writing and customer production problem solving

Confidential

Technical Consultant

• Worked as team lead on various new project implementation and production problem solving resource
• Worked on Academic history/degree/grades records conversion to Banner from Main Frame system
• Designed, wrote Emergency Notification system interface for all University Students/Employees/Faculty using PLSQL packages, UNIX scripts, Oracle forms.
• Worked on Oracle Forms 10g and Oracle Reports to satisfy user new requirement.
• Designed, developed University Judicial tracking system interface using PLSQL packages
• Created SSB web pages and created new Oracle Banner forms for student system
• Created many PL/SQL reports/process for Banner JOBSUB.
• Customized Student and Financial aid Baseline Oracle forms to take care University business requirement.
• Involved problem solving on Sungard Banner 7.3 and User training,
• Helped to solve Banner Luminis, WebCT problem solving and did some enhancement.
• Developed Banner interfaces ,
• Involved in Oracle EBS and Oracle HR to Banner interface implementation.

Confidential

Technical Consultant

• Took lead roll for Banner 7x ERP implementation and Student data conversion.
• Was responsible for conducting meetings, requirement analysis, resource assigning and lead project developer.
• Helping Banner 7.x implementation for Financial Aid and Student system, Finance system
• Wrote complicated Financial Aid Fund/Loan tracking/Auto Hold managing/PLSQL reports
• Acted as technical lead to design/write/implement various PL/SQL projects to load student/Financial Aid data from existing Plus system
• Developed PL/SQL interfaces for Library system, Book-Store, Library and several subsystems
• Wrote self service Banner SSB programs web application for student system
• Trained local programmer on PL/SQL / forms/Unix shell files
• Did Production support and problem solving
• Worked many interfaces/Oracle Forms/PLSQL/C/Web/Unix/Oracle Reports for Banner implementation
• Wrote Java utility interface packages for Oracle database and third party software.
• Developed some new custom Oracle forms for student system.
• Played lead role for converting IBM M204 mainframe data to Banner Students Oracle tables.
• Worked with DBA's for Sungard patches implementation and Database issues.

Confidential

Technical Consultant

• As main techno functional resource for new project development and to lead local developers.
• Acted supporting DBA in absence of main DBA, Improved back-up strategy, backup scripts, notification.
• Tuned up some slow running applications, Worked on planning and clustering oracle 10g database.
• Production support and problem solving
• Building interfaces using PLSQL, Oracle forms, Web pages, ProC
• Helping Student system for new requirement and customization
• Customizing HR/Finance system using Pl/SQL, ProC, Oracle Forms, Oracle Reports, UNIX Shell scripts
• Worked with many miscellaneous. interfaces between American express bank and other third party software, developed new subsystems using PL/SQL, web
• Created many new custom Oracle forms and Self Service Banner web pages.

Confidential

Technical Consultant

• Worked as team lead to implement Banner Finance system converting from legacy system.
• Helped migration of Banner 7x from Banner 6x.
• Helped Banner 7.3 implementation and solving Banner problems.
• Wrote Fund/Budget/account balance finance reports for accounting department and HR department.
• Designed, developed, implemented Lowest possible grade system using Oracle forms, Pro C, PLSQL, SSB, Jobsub. Under VMS environment
• Wrote custom Account Receivable reports in Oracle Reports.
• Designed, developed custom interfaces, subsystem for Banner HR system 7.3 using PLSQL packages, oracle reports.
• Trained users, local programmers.

Confidential

Technical Consultant

• Helped migration of Banner 7x from Banner 6x.
• Converted all HR custom 6i forms to Oracle Forms10g for Banner 7.3. Worked on HR users for new development requirement.
• Converted all Finance custom forms to Oracle Forms 10g for Banner 7.3
• Created web pages, designed and created reports for Alumni module.
• Created ProC, PLSQL, Oracle Reports 9i custom reports and forms for Alumni users.
• Tuned applications, trained users. Managed projects, prepared documentations
• Developed Discoverer for developing custom reports.
• Involved Sungard Banner Release 7 HR implementation.

Confidential

Technical Consultant

• Wrote interfaces and helped for Banner 7.3 Student and Financial Aid implementation using PLSQL stored procedures, java, Unix scripts.
• Developed BASC admission interview system for Brown University using PLSQL stored procedures
• Developed programs to satisfy Checklist Logic for student admission using PSLQL stored procedures, Unix scripts, Approx scheduler
• Developed Ready to Read student admission processing using PSLQL stored procedures, Unix scripts.
• Fixed some of the SCT defects using forms 10g, and pro C. Required by Brown University to go live Banner version 7.3.
• Tuned applications, trained users. Managed projects, prepared documentations.

Confidential

Technical Consultant

• Was lead technical resource for Banner 7x implementation and data conversion for Student and Finance system.
• Developed custom Payroll data entry Oracle form to short cut Sungard provided NBAJOBS and other six individual payroll forms into single simplified form.
• Developed PLSQL reports for HR system and state reporting.
• Designed, developed, tested, documented and implemented many interfaces, PL/SQL packages, triggers, ProC, Oracle forms and reports for Account Receivable, Finance, Alumni and Student systems.
• Developed Banner interface for ARAMARK, meal planning solution.
• Developed Banner Interface for Campus Partners data processing
• Wrote custom student billing program for Wake Forest University
• Help implementation of Banner 6x HR, Finance from plus system.

Expertise/Skills:

• Fusion Application, EBS, Sungard Banner, Database design, Database tuning for Oracle 11g, 10g, PL/SQL, SQL, Oracle Developer suite, Forms 10g, 9i, 6i, Oracle Forms 6i/Reports 6i, 9i, 10g, Oracle JSP, SQL PLUS, PRO C, SQR, C, SCT Web Tailor, Unix, SUNOS/Solaris, HP-UX, Sequent, Windows NT, Oracle Application Server OAS, 4.0/9iAS SCT Banner Software Systems, EDI Smart, Workflow. Also, some experience in Oracle Applications.
• Hardware: HP-9000, IBM RS/6000, Sun Solaris, Sequent, IBM PCs,
• Operating Systems: UNIX, Linux, VMS, Windows NT, Windows Vista/XP/2000/ 98, MS-DOS
• Languages: C, COBOL, SQL, PL/SQL, HTML, Java, UNIX, Perl, Shell Programming
• Databases: Oracle RDBMS 11g,10g. 9i, 8i, 8.0, 7.3, 7.1, 6.0, 5.0, SQL Server
• Software: PL/SQL, Oracle Forms 10g/ 9i/ 6i / 5.0 / 4.5 / 3.0, Oracle Reports6i,9i,10g, COGNOS, PRO C, SQR, SQL PLUS, Unix, C, C , Perl, / Shell Programming, COBOL, JSP, Java Programming, XML, EDI Smart, MS Project
• Development Tools: Developer 2000, JDeveloper 3.2/9i, Toad, Oracle Application Server, . Appworx, ChangeMan, Oracle Enterprise Manager
• Networks: Novell 4.11, Novell 3.2, Windows NT, Windows 2000, Windows XP, Vista
• Application Systems: Fusion, EBS, Banner Higher Education ,Financial Accounting, Accounts Receivable, Account Payable, Human Resources, Student, Financial Aid, Sales Accounting, Inventory Control, Purchasing, Budget, Fixed assets, Payroll, Shipping and Receiving, Revenue Systems.