Senior Oracle I.t. Delivery Leader Resume Profile
SKILL SUMMARY
Code/Graphic Editors Eclipse Homesite Dreamweaver Notepad Fireworks Flash Freehand Adobe Illustrator Photoshop SWISH Paint Shop Pro | Operating Systems etc IIS Windows OS Unix/ Oracle Windows 98 Active Directory XP Professional | Programming CakePHP HTML/DHTML Cold Fusion SQL Java/Java Script JQuery ASP PHP SQL Server AJAX Joomla Drupal | Miscellaneous Cooperative Endeavor Lead LSU Advisory Board LA Tech Advisory Board SharePoint XML SNMP Windows Server 2000 SAP PeopleSoft Omniture |
PROFESSIONAL EXPERIENCE
Senior Oracle I.T. Delivery Leader Confidential
- Managing 69 Oracle Consultants acting as their People Manager, Implementing Career Progression, Managing promotions and department budget.
- Managing the contract or delivery engagement as defined by IBM service line management, including creating and maintaining accurate service documentation
- Acting as an ambassador and primary contact for Oracle Service Line
- Developing cross team relationships, and work with these teams in delivering a comprehensive service to the customer
- Developing and maintaining relationships with senior management across lines of business within the designated account s and relevant third parties
- Operate in line with Oracle's business processes and procedures
- Offering and delivering change management advice to the account
- Establishing and communicating the Service spectrum within the account s and identify potential sales opportunities
- Ensuring the OMCS strategy complements and enhances the overall account strategy
- Advising the account on the most effective and efficient way to use Oracle support services and products
- Assuring and improving the quality of the service and maintain accurate account information
- Assisting in renewal of OMCS contracts and contribute to pre-sales activities
- Identifying additional opportunities for customers to engage with Oracle,
Senior System Analyst / Administrator Confidential
- Managed Documentum Team, Act as Senior System Analyst. System include Webtop, Captiva, Application Server, Content Server, and Index Server. Taskspace Installation, Daily use of Composer, Install and Configure MTS/DTS Server. Daily Contact with end users. Use HTML5 and CSS3 as needed, Act as end-user support for team of 2000, Provides information systems support, installation, support, and system maintenance. Implement the Quality and Compliance program and provide technical transfer/validation support for commercial products.
- Act as Team Lead, Train Staff and End-users, Manage Analyst, Create user IDs, Groups, ACLs, and Install Patches, Upgrades and Dar files as needed. Expert in Documentum 6.7, Oracle10g, MS Operating Systems, Server Upgrades, and database management. Manage Quality performance at external services providers. Review performance against stated goals in the contract, quality agreement, or internal/ industry standards.
- Create Custom Java Reports, Create Run Books and user documentation. Manage Analyst, Maintain Low SLA average. Daily Contact with End-Users. Configures, installs, and repairs computer hardware and peripheral devices
Senior Technical Consultant- Confidential
- Daily Responsibilities include: Deployment Lead, Managing Offshore Resources, Gathering Requirements, Taught First Year Consultants Accenture Deliver Methods, System Integration, SDLC and Web Analytics. Support efforts to assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Good functional understanding on network architecture, protocols, and industry security standards- Ability to translate/breakdown business/functional system requirements into concise individual standalone software requirements for developers and testers- Proficient in application/software architecture Definition, Business Process Modeling, etc. - Experience in sequence diagram, use cases. Sr Java Agile Developer. Agile-based architect, design and build of a dynamic and extensible/modular global Java-based shipping application with core capabilities of Rating, Shipping and Tracking. Provides information systems support, installation, support, and maintenance of systems
- Manage Computing or network equipment. Installs, configures, provides support and maintenance of systems and
- Document stakeholder roles and responsibilities.
- Document key representatives within each stakeholder group.
- Understand stakeholder goals and expectations. Document any initial perceived risks, constraints, and concerns.
- Application Profile. Identify what the system does, within which process, leveraging what technologies and support.
- Prepared Functional Survey. Define how well the application meets the business' needs.
- Prepared Technical Survey for packaged and custom applications .
System Analyst / Developer- Confidential
- Functionally serve as WDK developer and front end developer for Web Publisher /Webtop 5.3 SP2 and 6.5SP3 Develop new Documentum templates using XML,XPATH, XSL Transformation, Assisted in the upgrade from 5.3 to 6.5 primary responsibility was user testing and file migration Conduct research and analyze results, document requirements, and develop e-commerce solutions. Daily experience with the J2EE framework including Java, EJBs, JSPs and Servlets, JDBC, SOA, JMS, XML, Daily Experience with management and delivery of large-scale eCommerce development programs, hardware and software web infrastructures. Gather Baseline data, Identify Stakeholders, Confirm Scope. Confirm scope and business outcome.
- Capture stakeholder goals and expectations for the enterprise architecture initiative.
- Determine the project approach based on:
- Daily use of assessment techniques, e.g., interviews, questionnaires, workshops
- Manage Troux diagnostic tools
- Identify Level of security risk
System Administrator / Senior Developer
- Functionally served in a combined role of Documentum Administrator/Senior Developer using EMC Documentum Web Publisher /Webtop 5.3 SP2 CMS Conduct research and analyze results, document requirements, and develop solutions to business problems/opportunities under the guidance of the department Vice President. Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user's needs within defined website parameters.
- Manage a team of 3
- Manage All International Sites Development 240sites in Documentum CMS
- Manage Installs, Configurations and Daily Support
- Daily PHP Development in Zend framework LAMP Environment
- Perform Cross-Browser Testing, QA Analysis and Beta Testing on project deliverables
- Manage ASP to PHP Conversion
- Daily use of HTML5,PHP, ASP, XML, JavaScript, Java, JQuery, CSS
- Built Custom Web Templates and Design CSS,XSL, XML templates for Web Publisher
- Integrate Web Applications into Joomla, Documentum Web Publisher, and EZ-Publish
- Also responsible for maintaining the development, beta, and production environments along with Bugzilla for defect tracking, MediaWiki for documentation, and subversion for source control.
- J2EE Java Open Source frameworks - AXIS, Spring, Hibernate
- Configure the shell account so that printing, manuals, and editor functions are working normally through the Unix Command Line
- Liaison among stakeholders in order to elicit, analyze, communicate and validate web/business requirements
- Allocate technical resources and manage development
- Utilize the SDLC waterfall model for UI implementation
- Project Lead for QA and Beta Testing
- Create Wireframes
- Managed Language Vendor on 500,00 Budget
- Trained all CMS Users 20
- Installed BOCS Server
- Customize WDK to contain datagrids,
- Perform DQL,API,UNIX scripting, Performance tuning, troubleshooting
- DFC Documentum Coding
- Customize EZ-Publish and templates in PHP
- Grew international web sales by 1M per quarter since Q3 09
- Increased SEO ranking over 65M
- Train all new software users
Adjunct Professor
- Develop and Implement Lesson Plans by teaching technical courses to a diverse group of college level students. The classroom ranges from 15-25 students.
- Teach EBM 310 - Web Site Architecture NW106 D1 Computer Networking and A Certification
- Develop and maximize course curriculum
- Maximize retention of students by implementing various teaching strategies
- Foster a proper educational environment so that the students may derive the maximum benefits from the course
- Develop and use informal and formal techniques or instruments to measure student learning, modifying teaching strategies if needed.
Email Specialist/ Program Analyst
- Designed and implemented business solutions using proprietary software.
- Developed Email Campaigns using Accucast software - Grew campaigns by 35
- Improved the process by Segment Database, Import CVC, delimited files into SQL DB in Oracle environment
- Provided customers with guidance in development of policies and procedures
- Developed protocol documentation Proficient in SMTP IP Protocols, Familiar with diagnosing Email Headers
- Managing projects using the SDLC while troubleshooting implementation
- Managed ASP to PHP conversion
- Familiarity with SSL Secure Sockets Layer for optimal web security
- Create Custom Reports in Enterprise Manager using SQL
- Created a method that will help Email providers to maintain white list status
- Responsible for Spam Scoring Emails before deploying
- IIS Environment
Undergraduate Part-time Professor Devry Technical
- Develop and Implement Curriculum, Lesson Plans by teaching technical courses to a diverse group of college level students. The classroom ranges from 15-25 students.
- BIS 150 - Intro to Computer Programming Teaching how to program in MS Excel
- Comp 100- Intro to Computer Concepts- Teaching the Basic Computer Fundamentals
Web Developer/Program Specialist in Industrial Engineering
- Responsibility: Maintained / Developed Corporate Intranet Web Site s and trouble-shooting software extensively.Provided customized web development solutions for internal customers and created general web site design, page layout, color schemes and relational databases
- Technical Application Administration coordination with DBA, Server Engineer Network Engineer
- Consulted with internal departments on various web projects to develop global best practices and guidelines
- Generate reports using MS Excel and Visual Basic
- Optimized Web Applications by testing, analyze and refining web applications based on suggestions from internal departments and potential user of the web applications
- Managed the creativity of the web solutions for change management process
- Developed guidelines and job descriptions for change management process
- Managed project deliverables implemented a successful plan for the change management process
- Wrote the business requirements for a proprietary PDA IPAQ . The PDA enabled supervisors to perform a digital analysis of a drivers job performance/routine
- Administered the pilot / beta test for proprietary PDA in NJ, Florida, Texas and Atlanta
- Reduced training cost by 60 by Creating training simulations with Camtasia software Proprietary CBT -Computer Based Training Disk utilized by the company to train new hires
- Package Application Support trouble shooting, vendor coordination and package upgrade
Computer Lab Technician Louisiana Tech
- Interfaced with students and staff to define solutions that addressed the students needs and exceeded their expectations
- Installed and upgraded software packages
- Maintained the computer lab specifications