SUMMARY

• 14 years of experience out of which 10 years in providing on-call support for all production. Support scope includes Build/Release, Deployment, Configuration Management, Production Implementation and Post Production Support of various web based and client server applications.
• Specialize in multiple middleware technologies, primarily Oracle Fusion middleware SOA 11g, WebLogic 11g, JBoss 4.x, Tomcat 5.x/6.x and apache web server.
• Having Strong experience in Release and Software Configuration Management. Having good hands on experience in troubleshooting and performance tuning. Having good experience in SCM tools such as CVS, SVN, and OpenGE.
• Committed team player with strong analytical and problem solving skills, Willingness to relocate and ability to quickly adapt to new environments technologies, dedicated to successful project completion with excellent communication and interpersonal skills and ability to understand client requirements and provide the best solution.
• A keen desire to learn and update knowledge base and skill sets to keep abreast of latest technologies and trends.
• Direct Interaction with customers. Clear written and oral presentation of ideas, proposals and concepts. Ability to articulate alternative solutions. Strong listening, interpersonal analytical skills.

Master SKILLS

Middleware: WebLogic 11g, Oracle Fusion Middleware 11g, JBoss 4/5,

Tomcat 5.x, Apache Web Server

Other Tools: Java, PL/SQL, Visual Basic, QARun, CVS, SVN, OpenGE

Security: Site Minder, LDAP Authentication Authorization

Operating Systems: Linux, UNIX, Windows

PROFESSIONAL EXPERIENCE

Confidential

Role: App Services Support

Responsibilities:

• Manage/maintain the all internal/external application environments SOA, Legacy Systems with 99 or greater system availability
• Serve as first level response to any E-Business application outage, performance degradation or project team escalations. Single point of contact for Global command center for all critical production issues
• Handle on-call duties during EST business hours and to coordinate outages and emergency/high critical user requests.
• Coordinating with various other teams like UNIX/Compute, DBA, and Network team for various activities...
• Monitoring the components of the technical infrastructure including the network, application servers, database servers, and other devices.
• Fine tuning Weblogic domains/applications for performance, scalability and reliability.
• Supporting system administration activities and application code deployments
• Investigating application and system issues and provided detailed technical analysis of the issues and the resolutions
• Installation/configuration of WebLogic, Oracle Fusion Middleware for new system as per Oracle standards
• Providing assistance/solution for production/post production issues
• Coordinating with Change Advisory Board for all the critical changes and ensure all required approvals for the implementation of the change.
• Manage Application Management Suites like AppAdmin, AppDeploy, AppConfig and RHQ which helps app teams to deploy/undeploy changes and manage and maintain their application server instances, view logs.
• Creation/Maintenance of tomcat containers and Apache Web Server
• SSL Certificate management for Apache.
• Responsible for user Authentication/Authorization issues.
• Maintenance of LDAP/SiteMinder Servers.
• Setting up SiteMinder policy for web applications..
• Creation/Maintenance of JNDIs DB Adapters, FTP Adapters, JMS Adapters. etc , Data Sources
• Troubleshoot and fix of all JNDI related issues reported by integration team...
• Troubleshoot custom application tools and java applications using TSF/JET framework.
• Creation/Management of CVS repositories.

Environment:

WebLogic 11g, Oracle SOA Suite 11g, Tomcat 4/5, Apache 2.x, Linux.

Confidential

Responsibilities:

• Manage the GE Energy eBusiness Operations environment to maintain system availability of 99 or greater
• Release Management
• WebLogic/JBoss/Apache Administration
• WebLogic/JBoss and web server instance creation and maintenance.
• Performance Tuning Maintenance of WebLogic Instances
• Assist in Application Server capacity planning and management
• Backup/Restore Process
• Institute Best Operational Practices across environment to prevent outages
• Drive Application Release/Deployment standards
• Maintenance contract management with HW and SW vendors
• Manage E-Business Build/Test, QA, Staging and Production Environments 100 Servers
• Serve as first level response to any E-Business application outage, performance degradation or project team escalation
• SSL Certificate management
• Coordinating with various other team like SSO, UNIX, DBA team, Network team etc to resolve the issues reported by users
• In addition above activities, responsible for the project management, this includes below duties
• Service Delivery Management
• Resource Management
• Process Improvement
• PMO Activities - Timesheet Management, Invoicing

Environment:

JBoss 4.x, Tomcat 4, WebLogic 8.x, Apache 2.x, UNIX

Confidential

Responsibilities:

• Responsible of administration and maintenance of Application Health Portal AHP , WebLogic Server and Graph server.
• Have been working closely with the customers to get the monitoring business requirements, finalize the testing procedures and transactions, develop the scripts and then measure the performance. This also involves providing feedbacks to the customers on improving the application performance.
• Maintaining the AHP database instance
• Feeding data to other GE wide digital
• Developing QARun Scripts for monitoring the applications.
• Probe building and Maintenance.

Environment:

QARun, Windows, JBoss 4.x

Confidential

Responsibilities:

• Responsible coding using Servlets and HTML
• Responsible for unit and Integration testing.

Environment:

Java, Java Script, HTML, Oracle DB, Windows

Confidential

Responsibilities:

• Coding using Servlets, JSP and HTML.
• Testing Unit and System Testing

Environments:

Java, Java Script, HTML, Oracle 8.0, Windows