• Overall 9 year in-depth experience in Oracle ERP Functional expert design, support and implementation of Oracle EBS applications 11.5.10 and R12 versions.
• E-Business Suite R12 Supply Chain Certified Expert, Order Management.
• Worked for multiple clients in span of 9 years of Oracle ERP Space in the space of Aerospace, Telecommunications, Logistics and Discrete Manufacturing.
• Expertise in Order Management, Shipping, Inventory, Purchasing, Advance Pricing, Quoting, BOM modules, Oracle Subcontracting, Accounts Receivable, Oracle Customer Data Hub, Approval management engine AME , MRP, WIP, BOM, Quality, ASCP, Costing, OTM Oracle Transportation Management
• Positioned as a Solution Architect in numerous projects by solutioning very complex Business scenarios in Order to Cash and procure to pay space.
• Experience includes execution of Oracle Applications implementations including the exposure to e-Business suite Release 12, 3 ERP implementation projects, 4 Application Support and ongoing development projects with high level of Customer Satisfaction.
• Over 9 years of extensive experience on Oracle Supply Chain Manufacturing Applications consulting including Quote to Cash and Procure to Pay Executed critical projects as Business Analyst, Functional Lead, Onsite lead
• Executed Strategy Projects with the clients by building proposed future road map architecture.
• Possess good understanding of Salesforce and Siebel integration sales applications integrating with the Order Management R12 Suite.
• Adept in reviewing and analyzing the 'as-is' business scenarios, processes and activities, evaluating end user requirements and custom designing solutions and troubleshooting any problems in the process.
• Demonstrated abilities in mapping business requirements and translating these requirements into Oracle applications functional specifications and detailed test plans and custom designing solutions.
• Strong communication leadership skills with an ability to interact with business users and lead business projects.
• Showed the capability in handing Oracle SRs related to Sev1, Sev 2 effectively.
• Provided seamlessly support Month end closing cross functional issues
• Adept in writing Functional Specification Documents FSD , Business Requirement Documents BRD , Data Mapping Documents DMD and Functional Testing Documents.
• Possess good technical expertise in writing SQL queries, debugging PL/SQL code. Hands on experience with TOAD 8.6 Version.

Confidential

Role: Oracle OM and Supply Chain Consultant

Technical EBS R12 Environment : Oracle Customer data Hub, Order Management, Advance Pricing , Quoting, TCA Customer master.

Responsibilities:

• Client was seeking to provide a 360 degree view of customer information past, present, and future to gain insights into customer retention, customer acquisition, and a foundational customer scorecard.
• Deloitte was contracted to help client scope and plan the customer 360 effort, both with regard to the information strategy/customer lifecycle and the system integration requirements to deliver Customer 360 using Oracle Customer Data Hub integration
• Client had 150 ERP legacy systems. Goal was to Unify Customer master in liaison with Oracle TCA architecture. Deliverable was to deliver a Future road Map strategy to Eaton.
• Develop Use Cases and System Flow diagrams detailing the system impacts.
• Worked on the OM, INV, PO, BOM, Advance Pricing, Shipping process in order to streamline the business process and improve performance and efficiency.
• Worked on the Drop Ship Process, Back-to-Back Order Process and Internal Requisition Internal Sales Order process IR/ISO .
• Conducted Business Process Improvement - As-Is / To-Be Business Process Analysis Modeling, Problems, Impacts, Solutions and Benefits Identification, Gap Analysis, Best Practice Research.

Confidential

Role: R12 Quote to Cash implementation Functional Consultant

Technical EBS R12 Environment : Oracle Quoting, Order Management, Advance pricing , TCA Customer master, Shipping, MRP, BOM, Costing, Engineering.

Responsibilities:

• Led and participated in various client workshops to present and discuss various Business flows ranging from Quoting to Billing processes.
• Proposed solutions in the GAP fit analysis phase by demonstrating R12 seeded functionality of the application pertaining to Order Management, Shipping and Advance Pricing.
• Documented all additional requirements and built business flows that support existing global design process.
• Developed and executed USE CASES in liaison with different groups of Business for Customer Master and Sales Order Conversions.
• Led Conference calls with the Business users to clarify, resolve and propose solutions to their existing ongoing issues in the implementation.
• Has a thorough understanding of integrating legacy interfaces with Oracle API'S and standard interfaces to support Business existing design in maintaining some of their 'AS IS' processes.
• Proposed and discussed solutions on the below topics : Attachments, Revenue recognition, Customer Acceptance and Fulfillment, Reservations, Order import interfaces, Defaulting rules, Modifiers, Qualifiers, RMA'S, Trips and Stops, Freight forwarder scenario's, Prepayments and commitments, Customer Master maintenance Order Management .
• Resolved the Conference Room Pilot CRP , System Integration Testing SIT and User Acceptance Testing UAT issues in distribution track.
• Worked on the setups and configurations for OM, Purchasing, Quoting, Shipping, and Advance Pricing and Inventory modules.
• Worked with business users on planning and executing data conversion activities like Customer, Orders and Item Master.

Confidential

Role: R12 OTC P2P Functional consultant

Technical EBS R12 Environment : Worked within Oracle R12.1.3: Order Management, Advanced pricing, Shipping, Inventory Modules, Purchasing, Subcontracting, ASCP, Quality.

Responsibilities:

• Worked with the Business and IT in supporting all the three CAT life cycles, and Production go live phases.
• Configured single handedly all the key setups in Order Management 12.1.3 for all SIT, CAT and Go live production phases for all the twenty five operating units.
• Configured Suppliers in Subcontracting module. Successfully 'Interlock manager' processes by processing PO's to WIP jobs.
• Created the Approved Supplier Lists ASL , enabled Consigned material for a warehouse and identified errors that prevent consumption of consigned material or billing through Consigned Inventory Diagnostics program.
• Gained experience in understanding all 'As-is and To-be proposed solutions by assisting the business in supporting all SIT and CAT, and go live phases.
• Worked with the business team by resolving critical production issues during the phase of Post go live support.
• Assisted training team to prepare user training manuals and documentations in Order Management for the Business.
• Executed the flows of Drop ship and Back to Back order cycles in Order Management.
• Worked on creating RD20, TE40, and BR100 documents as per Oracle AIM 3.0 Methodology.
• Gained good hands on in proposing solutions by analyzing the fit gaps in the R12 Order Management environment.

Confidential

Role: R12 OTC MDM Functional consultant

Technical EBS R12 Environment : Oracle R12.1.3: Order Management, Purchasing , OTM, Inventory, Bill of Materials, Shipping Modules, Costing, Engineering

Responsibilities:

• Worked with the Business in conducting worskshops by gathering the requirements to design future 'To-be' process flows in regards to Back to Back orders life cycle implementation
• Provided presentations to the all the key business super users in regards to Order to cash, Back to Back orders life cycles in integration with Oracle Transportation Management Product Glog .
• Configured and performed all the key setups in Order Management, Purchasing, inventory 12.1.3 for demonstrating POC'S and CRP demos.
• Gained experience in understanding logistics and shipping scenarios which couldn't fit into Oracle EBS, proposed fit gap solutions on the same.
• Served as liason with the business super users in formulating the Test Cases Test Scenarios in the above modules.
• Worked in creating BR100 documents as per Oracle AIM 3.0 Methodology.
• Gained good hands on in proposing solutions by analyzing the fit gaps in the R12 Order Management environment.Configured CTO configure to order in multiple environments to showcase CTO life cycle driving whole Back to Back order process.
• Worked in configuring the sourcing rules with suppliers for creating requisition and purchase orders across different Orgs.

OTM:

• Worked on creating orders and releasing the orders in OTM. Created and executed shipments from orders
• Thorough understanding of Master setups : Locations and Corporations, Calendars Contacts, Commodities and Items, Equipment, Service Providers, Contact Notification Understanding Automation Agents, Understanding Financial Rules, Rate Manager, Rate Distance, Rate Service, Rate Offering ,Rate Record, Rate Quality and Rate Preference
• Expertised in configuring ItinerariesOrder Bases, Release , Status
• Performed Bulk Planning Shipment Modifications and Tendering, Verify Match-Pay Process and Voucher Creation
• Understanding Rail and Sea Rates management.

Confidential

Role: R12 MDM Customer Master Quote to Cash

Technical EBS R12 Environment : Salesforce, Order Management, Oracle Service contracts, Oracle Customer data hub

Responsibilities:

• Client was seeking to integrate Salesforce system with Oracle Order Management.
• Deloitte was contracted to help client scope and plan the Customer master and Opportunity to Order integration effort with Salesforce and Oracle Order management systems.
• Integrate and design Oracle TCA architecture in liaison with Salesforce system.
• Complete view of the sales and revenue management cycle from quote to order to cash
• Built the functional integration to assist the sales team can push approved leads and opportunities from directly in Salesforce into Order Management EBS R12.
• Developed processes that could provide complete visibility into orders, shipping and billing for the sales team

Confidential

Role: Business Analysts/ Oracle R12 Quote to Cash implementation consultant.

Responsibilities:

• Worked in the process of developing a new customized module for Quoting based on the existing Oracle Quoting, Pricing and OM modules on OA framework applications suite.
• Worked with the Business team to derive 'To Be' flow, Business requirement documents and Functional design requirements documents.
• Jointly worked with the Business super users in formulating the Test Cases Test Scenarios.
• Facilitated time in meeting and discussing with the super users to understand the selling model and Pricing structure of the business based on their daily operations.
• Defined a pricing solution, which is easily maintainable and updatable by the Business team.
• Resolved critical pricing performance issues in pricing.
• Performed all the setups for Quotes, AME, Advance Pricing and OM.
• Identification of Gap put collaborative effort with the Technical team to address the same through Technical Specification.
• Facilitated Pricing IT Business to obtain clarity on the Business Rules and capture the same.
• Worked on both CTO and ATO Models Flow in OM.
• Flow Testing for SCM Modules OE, WSH, QP, WIP, AR to make sure flow is working without any issues.
• Conducting Pre Project Review Post Project Review.
• Providing Post Implementation support
• Worked for the Category Mapping data migration to meet the go live deadline.
• Assisted Business for Business Acceptance Testing and obtain Sign off

Confidential

Role: Business Analysts/ Functional Consultant Production Support

Technical Environment: R12 11.5.10: Order Management, Advanced pricing, Shipping, Inventory, Purchasing, OPM Modules, Accounts Recievables, Accounts Payables.

Responsibilities:

• Delivered excellent service and support to internal business customers, also was responsible for monitoring progress against service level agreements. Also responsible for ensuring each reported problem is resolved in a timely manner, tracked according to standards, and escalated as appropriate.
• Coordinated activities with testing and the technical team to resolve daily reported production issues. Facilitated discussions with end-users/managers to gather functional requirements on their issues.
• Providing functional Support assistance in resolving their day-to-day issues in Order management, Advance Pricing, Inventory, Shipping, Accounts Receivables, Accounts Payables, Purchasing.
• Actively handling Order Management Shipping Production issues in areas like stuck SO lines, Workflw issues, RMAs, Pick Release, Pick slip Shipping documents, Adjustments maintaining setups.
• Worked on Inventory setup changes, real time defect resolution in areas like Inventory Move Order, pending Inventory transactions, material on hand transaction quantity mismatch, Item control, Sub inventory Transfer Month end closure.
• Played an important role on Advanced Pricing setups, designing Pricing Formulas, Price rounding, Modifiers, Pricing Events, Partial Pricing, Qualifiers, DFFs to track Price changes, assessment for tiered Pricing for expedited orders maintaining Intercompany Transfer Pricing.
• Ensured appropriate seeded workflows in OM are used in the transactions. Resolved issues in application setup and configuration with the Financial Consultant to ensure proper interfacing of AR with OM and AP with Purchasing, and Inventory with GL.
• Extensively worked on Receivables and configured setups for organization structure, Auto invoice, auto accounting, Receivables Activities, distribution sets, Application of Receipts to transactions and invoice printing with remit address
• Creating Service Requests coordinating with Oracle Metalink Support for issue resolution, bug tracking, requesting back ported patches, testing patches towards defect fixes in OM, Shipping, Inventory, Pricing Purchasing areas.
• Update the BRD's manuals/cheat sheets on a regular basis for all the business processes.
• Handling a team of 4 members and responsible for their productivity, efficiency quality.
• Work directly with bu1siness customers to identify business improvement opportunities, scope projects, and manage projects that result in measurable business benefits.
• Work with the Director of IT to prioritize tasks and projects in order to maximize customer satisfaction, product quality and timeliness