Principle Application Engineer Resume Profile
PROFILE AT ORACLE CORPORATION |
Role Responsibilities
- Project Owner for Response and Lead Generation Module, assignment of Leads Module using Java/J2EE and Oracle 10 G.
- To maximize the Oracle CRM service stability and availability. End to End testing and fixing the bugs found in testing.
- To analyse the CRM-Marketing development issues escalated by AIT team and scripting the solutions.
- Client communications, requirement gathering, solution proposal. Working on the TDD based on the story.
- Release management including deployment, sign off.
- Coding, Unit testing and integration.
- Co-Ordinate and transfer knowledge to IDC team.
- Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, XML, SOAP, Web-services,ADF,SOA,ODI, Web Logic Oracle 9i
Major Achievement
- Delivered the Lead and Response Delete Functionality using ADF, SOA,ODI . No Major issue reported after sign off from Dev.
- Separation of Lead and Response import functionality from Common Components using ADF, ODI.
- Common Component generation for other marketing objects using ADF.
- Fixed critical Memory Leak Issue in Lead Generation. Fixed ADF Model Using Jconsole.
- Lead Assignment functionality enhanced and code reviewed/rewritten.
- Territory Realignment functionality implemented in Lead Assignment flow.
- Response FACTS generated for Rule Processing UI.
- Enhanced the Lead assignment functionality to accept the number of Threads.
PROFILE AT CREDIT SUISSE Project lead/ Sr. Support Analyst at Equity Trading |
Role Responsibilities
- Responsible for Deployment, Release and Testing for SOR, Cross Finder and Mercury.
- Written Health check scripts to make sure system is available and trades are going smoothly.
- 2 Level supports for Trade Floor.
- Root cause analysis for any production problem and suggest the different teams.
- Responsible for deploying the changes of HC application and. This includes patching the application and coordinate with vendor on any new patches that has to be applied.
- Participate in Change management process. Checking the impact and giving the suggestions to the app team for a time window /impact.
- Support for Infrastructure upgrade on weekends/weekday .Perform checkouts for any maintenance activity performed by DBA /Unix/App team
- Documentation of the known errors fixed and make sure all documents are up to date.
- Incident Management. All incident opened are closed in a defined SLA
- Creating the Request for change for any production changes and follow-up on acquiring the approval. This includes making sure that all approvals are acquired and resources are confirmed for a defined period.
- Doing preliminary testing after any change is done to the application.
- Notifying all the impacted parties as part of any Production issue and close it after the issue is fixed.
- Participate on the Incident management calls and involve the necessary parties into call to fix the issue. Only 10 of issues escalated to the development team in a year.
- Weekend health check and support for the infrastructure and the application.
- Knowledge transfer to other team members by inviting them to a weekly meeting.
- Responsible for making the infrastructure/application audit ready.
- Organizing weekly calls with app team, product managers and ask for any future plans and updates.
Project Development Deliveries
- POC, High and low level Designing, integration and development for Custom Dashboard
- Automation Manual Task Project Lead IT owner for Auto check Application
- Availability Applications Project Lead for Availability Dashboard Development
- Trading Applications Project Team Lead IT Owner for SOR,CF
Support Management EQR Data mgmt
- Asia Pac/EMEAsupport manager for SOR,CF .
- Second level support for Mercury,Prism,SOR,CF.
Client Interactions
Interactions with institutional financial clients for equity trading .
Process Streamline
- Requirements and Release management for Equity Applications.
- Support for external and internal users and streamlining support process for CF,SOR, Mercury,Prism.
- Java 4 6, J2EE, EJB2.0, Struts, XML, SOAP, Web-services, JMS, BEA Web Logic Sybase, Shell/Perl Script, Oracle/Sybase, VB Script , Java,C , Excel Macros
Confidential Senior Application Engineer |
Role Responsibilities
- Worked as Project Owner for Survey Project and Individual Contributor for the Web Management Project.
- Completed the Coding as per the project plan. All the requirements got addressed correctly as per the design doc.
- I have done integration with the product OCM and I Store.
- Written JUnit Test Cases and Test Suite for the Web Management.
- I have written User Test Cases for Web Management and provided input to QA for writing the additional test cases.
- I have done Integration testing and Knowledge transfer to QA.
- I have helped other team members for their Technical issues.
- Provided support to the customers for their issues and fixed Customer / QA logged Issues for previous release.
Project Development Deliveries
- POC, Low level designing and development for core components for Oracle E-Business Suite: Web Management.
- Responsible for system testing, UAT and customer/internal deliveries.
Interactions
- Interactions with I-Store team of Oracle and OCM.
- Administration for Clear case merges.
- Code Review for peers
- Change Request management
- Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, Struts, Hibernate, XML, SOAP, Web-services, JMS, BEA Web Logic Oracle 9i
Major Achievements
- Coordinated Marketing Online release with I-Store and Survey teams
- I have written design document for marketing online.
- Actively involved in Code writing and helping other team members for their technical issues.
- Support provided to customer and no SLA breach for customer issues.
- No P1 Bug reported in application after release.
- Coordinate clearcase code check-in for the Product in weekly check-in activity.
- I have written the User manual and enhanced the Test cases for the application.
Confidential Design Engineer for Healthcare applications development |
Role Responsibilities
- Interaction with the customer for their technical issues.
- Responsible for fixing the issues reported by customers.
- I have worked effectively with other teams for fixing the Integration Issues.
- I have reviewed the existing test cases and created uncovered test cases for PACS .
- I have helped other team members for their Technical issues.
- Responsible for Internal training of product.
- Technologies : Core Java, Swing, Servlets, JSP, and PL/SQL, Multi threading
Confidential
My Role Project Owner, Team lead
- Java/J2EE, SOA, ADF, Web Services, BPEL, Oracle 10 g, Weblogic10.2
Project Summary
|
- Increase campaign effectiveness by delivering the right message to the right prospect at the right time with adaptive 1:1 campaigns
- Deliver higher-quality leads to sales by gathering more complete and valuable information through progressive profiling at each interaction
- Increase lead volume and conversions with automated lead nurturing campaigns
- Build a comprehensive prospect database with a robust response management system
- Maximize marketing ROI by analyzing the unified revenue funnel across marketing and sales
Project: Support Analyst |
Confidential
My Role IT Owner, Team lead Production Support Manager.
- JSP, Servlet, Sun Solaris, Oracle 9i, Weblogic 10.2, C
Project Summary
Smart order routing/CF application support including basic equity application. CF, SOR are the in house developed applications and are for Smart order routing. It provide best price match across different exchanges. Trades are getting executed based on the business rule and smart routing.
Major Contribution
- Responsible for Deployment, Release and Testing for SOR, Cross Finder and Mercury.
- Written Health check scripts to make sure system is available and trades are going smoothly.
- 2 Level supports for Trade Floor.
- Root cause analysis for any production problem and suggest the different teams.
- Responsible for deploying the changes of HC application and. This includes patching the application and coordinate with vendor on any new patches that has to be applied.
- Participate in Change management process. Checking the impact and giving the suggestions to the applications team for a time window /impact.
- Monitoring configuration Using Site scope , Precise I3 and Insight Inquire
Confidential
My Role Module lead
Technologies OA Framework, Web Services, Arcs, Quick Apache, Oracle 10G, Oracle
Application Server, Jdeveloper
Project Summary
- Oracle Marketing provides a single, robust platform for managing marketing-related information and processes. Oracle's unique approach aligns the marketing process across the enterprise, facilitating successful business outcomes, driving revenue through up-sell and cross-sell campaigns, maximizing usage of marketing investments, and improving overall marketing and sales effectiveness.
- I was part of the Campaign Management Module. Oracle's Campaign Management streamlines the planning, execution, and budgeting of personalized, permission-based campaigns. It provides integrated work flow and collaboration capabilities for campaign approval and execution financial modelling to optimize allocation of marketing dollars and a marketing command centre to track campaigns across the enterprise. Marketers can easily create and automate rich multi-stage, recurring, and event-triggered campaigns that include different offers, approaches, and channels.
- I was owner of Campaign Management and survey Module. Survey Module was to collect the feedback from the customer and to know the customer expectation from the product.
Major Contribution
- Coordinated Marketing Online release with I-Store and Survey teams
- I have written design document for marketing online.
- Actively involved in Code writing and helping other team members for their technical issues.
- Support provided to customer and no SLA breach for customer issues.
- No P1 Bug reported in application after release.
Confidential
My Role Module lead
Technologies Siebel Framework,C ,Web Services, Arcs, Quick Apache, Oracle 10G, Oracle
Application Server
Project Summary
Siebel has its own CRM and after the acquisition, there was a requirement to write the Marketing Flow Designer. This allows the customers to design the flow of their campaigns and the Business processes get executed behind the scene based on his. We have done the integration of the marketing with Siebel.
Contribution
- Low level designing for various components leading the team members and resolving technical issues to achieve quality and timely deliveries.
- Coordinating with architects for work/time distribution for team members.
- Involved in UAT setting with customer environment.
- Dealing with customer for post development requirements and implementing these change requests.
- Performing Configuration management activities administrating tasks for Clearcase .
Confidential
My Role Module lead
Technologies Java 6, J2EE, EKTRON, XML, Web Logic 10.2, Sybase Sun Solaris
Project Summary
The Survey application was designed for the Customers to design the survey and get feedback out of their product that they are selling. Survey application provides the flexibility to design the survey, Question etc. All the data was collected and a xml was prepared. The master xml was deployed on communicator. We have used Ektron Editor to design the Questions.
My Role and contribution
- Business requirement gathering, prototyping and planning
- Designing architecture for survey design.
- Managed 3 person team for Page and layout customization
Confidential
My Role Developer /Designer
Technologies Clear Case, Cygwin, Jbuilder, DOORS, Rational Rose, Oracle8i
Project Summary
- Centricity PACS 2.0 offers platform for integrated RIS/PACS, complete clinical desktop, and access to advanced collaboration and management tools complete with enterprise connectivity.
- Integrated RIS/PAC - Optimize your radiology workflow with integrated RIS/PACS broker less integration provides additional workflow such as Centricity Precision Reporting, speech. It is a Complete Clinical desktop. It allows opening the desktop to include digital imaging workflow, nuclear medicine post processing, and ultrasound reporting and cardiovascular image and data management.
- It allows advanced collaboration and management by taking the image management to the next level with real time peer review and accreditation, teaching files, clinical reference, ER discrepancies tracking, and system health reporting