Summary:

Innovative, hands - on executive with wide and deep technical expertise and a proven track record of successfully leading teams in large enterprise software development, mobile development and infrastructure. I'm passionate about developing high-performance teams and enhancing product quality to drive revenue, efficiency and market share. My industry experience ranges from being an entrepreneur in creating innovative emerging technologies to successfully implementing large-scale enterprise applications and large scale enterprise data center infrastructure implementation. I thrive on creating and implementing technology strategies from beginning to end for B2B and B2C markets.

Technical Skills

Program Management

Product Management

Data Center Infrastructure Implementation

Transition to Cloud and SaaS

PMP

Certified Scrum Product Owner CSPO

Certified Scrum Master CSM

Lead 25 person client team

Lead 30 person Globally Distributed Team

Stakeholder relationship management

Effective Negotiation

Change Management

Vendor Management

Enterprise Software Architecture

Enterprise Mobile Development

Filed Patents Ref. LinkedIn Profile for Details

SUMMARY OF TECHNICAL EXPERTISE

Data Center Technolgies

Private, Public cloud, On-premise and co-located infrastructure. Virtualization, Chef, Keynote, Bluestripe, Opnet APM/NPM, Siteminder, Qualys

Network

Network Management, SIP, VOIP, Speech Analytics and voice gateways

Mobile Technologies

RIM Blackberry, Playbook, iPhone, iPad, Android, WebWorks, HTML5,CSS3, Sencha, PhoneGap.

Standards

J2EE, J2ME, XML, VoiceXML, J2ME, Web Services, SOAP, WSDLFrameworks/Libraries

Spring, Java EE,.NET, LWUIT

Programming Languages

Java ME/J2ME, Java 1.5, JavaScript, C, C, ASP

Middleware

Websphere, JBOSS, Apache, Tomcat

Security

Digital Certif cate, CA, Triple DES, RC2, RC4 etc., LDAP, PCI

Databases

Oracle, MS SQL Server

Operating Systems

Windows, Linux, UNIX.

Tools

Eclipse, Rational Clearcase, Erwin, LWUIT

Projects using Cloud/SaaS Products and Technologies

SalesForce, Workday, Bunchball, GIT/Stash, Artifactory

PROFESSIONAL EXPERIENCE

Senior Program Manager

Confidential

• Central Reservation Office projects.
• Black line
• SDLC-GIT/Stash, Artifactory
• Merlin Capacity Addition
• GPS-Workday
• 90 Day stability efforts-Hotel DB Phase 2 ETP Replication
• Ravinia Network Upgrade and Atlanta Campus VOIP
• 90-Day stability efforts- Hotel DB Phase1, Endeavor SDK Throttling change
• IHG-Javelin, OFA, Roambi, Peoplesoft DB Replatform, HLT-Growth, Alfresco
• Program management of CIO Stability program
• Chefizing several projects as a precursor to moving to a cloud based solution
• Global Ops program management of several projects that were transitioned to a SaaS or Cloud-based model including Salesforce, Workday, Gamification Bunchball, GIT/Stash, Artifactory
• Successfully transitioned from program management of Mobility projects to Data Center projects that included taking on several high-visibility initiatives.
• Owned multiple high-visibility projects with aggressive schedules and successfully delivered solutions.
• Projects and tasks include, but not limited to:
• Current implementation of projects include:
• Effectively collaborated with multiple application teams, ADC resources and outside vendors and successfully completed the diverse range of projects while balancing scope, time cost, quality and stakeholder expectations and needs.
• Initiated and spearheaded efforts to effectively gather and document functional and non-functional requirements for infrastructure by the application team.
• Created environment of collaboration and consensus between application and global ops teams to resolve problems and to focus on root-cause and practical solutions.
• Spearheaded and provided insight in documentation of highly technical requirements by application team for GPS Workday and other projects so that the impedance mismatch in understanding requirements by the application and global ops teams are resolved.

Director, Enterprise and Mobile Products

Confidential

• Proven leadership in optimization, innovation, problem resolution and software development of high visibility products. Incorporated metrics to measure resource utilization, targeted cost savings, IT optimization, program deliverables and lead project documentation effort of the existing system. Provided hands-on mentoring for pre-sales, project management, software architecture, design and execution of projects.
• Fostered culture of innovation by leading product and technology brainstorming sessions.
• Owned and executed creation of vision and strategy, building and nurturing high performance teams. Successfully implemented product solutions using agile methodology.
• Responsible for implementation of projects from initiation to closing encompassing owning the stakeholder registry, interfacing with client executive stakeholders, evaluating the business value and developing SOW, management of vendor contracts and resources, business case, scope, time, cost, quality, hiring team, GAP analysis, risk, procurement and successful delivery of projects.
• Responsible for the ownership of their flagship Remote360 Mobile Application which won the Super Apps Challenge award and the TAG 40 award.
• Conceived and lead implementation of DARS360, a Damage Assessment Application running on Mobile Phone and Table platforms and have IP rights for the product.
• Program and Product Manager for Metso 's a 6 billion company RollX and REsQ enterprise and mobile products. Successfully led a team of nine Corus and twelve Metso from conception to implementation of REsQ using scrum/agile methods. This product saved the company multi-million dollars in revenue due to effective workflow automation resulting in over 10 times improvement in service efficiency. Functioned as the chief Product Owner and constantly collaborated with stakeholders to fulfill expectations.
• Program and Product Manager for RICOH's Field Service Automation mobile application. Currently leading a team of ten Corus and twenty five RICOH from conception to implementation of RICOH FSA. This product is a high visibility MBO for the client and is expected to replace their field service contact center resulting in significant improvement of efficiency in call handling and inventory management saving hundreds of thousands of dollars in operational costs.
• Managed the development of the Preparis Mobile Application and deployment to App World
• Managed the development and deployment of the Kodak sales and branding message map mobile application.
• Managed the development and deployment of Neenah paper- Price book, paper and packaging calculator mobile applications that automated complex price calculations for the sales force.

Advanced Technology Group

• Spearheaded the creation of a globally distributed team and integration of the Witness Extraction Manager with Verint Speech Analytics. Influenced, defined and drove strategic technology decisions.
• Lead Witness Speech Analytics from conception through implementation. This product was designated as a Quick Win, high visibility and fast track project with multimillion dollar revenue potential resulting in Verint realizing the Witness Extraction Manager as one of its key products.
• Identified and developed proof of concept of key emerging technologies including Speech Analytics, Audio Fingerprinting, Watermarking, DRM, PCI Security etc. for incorporation into Witness products. Mentored multiple teams on use of the technology.
• Responsible for implementation of projects from initiation to closing that encompassed evaluating the business value and developing SOW, business case, scope, time, cost, quality, hiring team, risk, procurement and closing for each project.
• Lead a team of 30 in successfully implementing the Access Plus Corporate Cash Management solution
• Introduced Rational Unified Process RUP iterative development technique for software.
• Introduced technology, tools, process and methodology for product development and delivery. Influenced and managed executive stakeholder expectations to implement this process and methodology for product development and delivery.
• Responsible for successfully implementing and delivering a corporate e-banking application software for comprehensive cash management solutions to major international financial institutions. This product enables end users to initiate real time transactions, check transaction status and retrieve banking.
• Project Manager and Chief Architect Fundtech Corporation, Norcross, GA 1998-2004
• Reported and reviewed project status with CEO on a weekly basis.
• Managed multiple vendor contracts and resources in outsourcing relationships.
• As a product owner, established priorities for the team to integrate, coordinate and report group activities. Responsible for gathering requirements for product deployment and purchasing of hardware and setting up and managing the Speech Analytics lab. Oversaw integration and performance metrics of QA test cases, worked closely with team to install, configure and deploy projects, complete documentation and support customers in resolving critical issues.
• Developed a multi-tier enterprise architecture.