OBJECTIVE My objective is to continue to grow and learn, and assist others to continue to grow and learn while contributing/leading a team where products can be delivered that assist in increasing the quality of life or making business processes more efficient and effective.

EXPERIENCE

Confidential

• Director of Technology / Chief Software Architect Development Manager
• Designed and implemented Change Control Deployment Processes using TFS
• Implemented Scrum Agile development methodology and served as Scrum Master
• Migrated retail websites from single-server model to load-balanced server farms
• Designed software upgrades to retail and administration sites using .NET MVC, XSLT, .NET Web Forms and other technologies
• Led integration projects between .NET and Magento PHP framework
• Designed and developed extensible framework for X-12 EDI integrations with custom application and Magento
• Led development team in managing multiple retail websites that were based on different platform architectures
• Designed and developed multiple services to manage shared functionalities to increase efficiencies and minimize support using WCF and SOAP protocols
• Managed off-shore development teams for some aspects of development

Confidential Pega Developer Scrum Process Mentor

• Design and Implement Workflow Automation Software using Pega Systems PRPC platform
• Attended training courses in Pega's PRPC software including Fast Track, Boot Camp, User Interface Development, Report Development and Project Management
• Developed multiple process flows using Pega's PRPC framework versions 5.5 and 6.1.
• Trained the team to utilize Scrum Project Management methodology and assisted in transitioning team to Scrum from RUPP
• Work with business leaders to define business process flow and design workflow automation solutions

Confidential Software Architect Software Developer

• Design and implement software toolset for Collections Management Software using WCF, WF and TraceSource toolsets
• Provide architectural guidance for development teams
• Design and develop communication methodologies for inter-platform enterprise software applications
• Vertically sliced large enterprise applications into manageable, deliverable pieces for the development team
• Mentored staff on new technologies WCF, WF, TFS 2010
• Attended Juval Lowy's Architect Master Course in WF, WCF and leveraged that training in training DriveTime technical staff on design decisions and development efforts using those technologies
• Designed and developed architecture to use WCF as inter-computer communications between application tiers
• Designed and developed applications using WF as a general workflow engine for collections management processes including developing custom activities and creating WCF services to consume and start workflows
• Created DriveTime's WF framework on top of Microsoft WF for custom in-house applications
• Advised the management team that developed the roadmap to retire the I-Series application platform
• Implemented TFS 2003, 2010 into the development environment including MS-Build, Source Control and Deployment management
• Developed RPG applications on the I-Series platform
• Wrote enterprise application components including the desktop application, windows service, web service, and consumer facing web site
• Train new staff on object oriented design mechanics and specific implementation guidelines
• Presented WF lecture at monthly meeting for East valley .NET Users Group

Confidential Adjunct Faculty Member Project Contractor

• Work as part-time faculty advising students in all Microsoft technologies including Office products and development suites
• Advise Business department on infrastructure changes and setups for Microsoft-based courses
• Teach-the-teacher instructor for MS-SQL Server design and development

Confidential

• Technology Director Chief Software Architect
• Architect next generation of ERP tools for the collision repair industry
• Design implementation of infrastructure for anticipated growth of company
• Manage team of software developers, system administration and quality assurance personnel
• Wrote the software development guidelines documentation and saw that they were enforced
• Wrote the first draft of the strategic plan and worked with other management to complete the plan
• Met with potential investors explaining the value proposition of the product
• Write the enterprise application components including the desktop application, windows service, web service, and consumer facing web site
• Train new staff on object oriented design mechanics and specific implementation guidelines

Confidential Enterprise Architect, Business Analyst, Software Developer

• Wrote business plan and strategic plan for independent contracts
• Develop process documentation for businesses and analyze software requirements
• Designed marketing plan and strategy to get self into marketplace
• Design software utilizing UML for C and ASP.Net, SQL Server 2000
• Develop applications utilizing C , ASP.Net, SQL Server 2000
• Develop business and functional requirements for applications
• Perform Unit Testing, Integration Testing, and Deployment Testing
• Deploy applications in Windows 2000, XP, Server 2003 environments
• Analyze business processes and needs for future efficiency opportunities
• Created multiple base framework for use in other Microsoft-technology base solutions
• Created WF-based workflow solutions for clients

Confidential Team Lead Enterprise Architect

• Architect next generation of process management software tools
• Design implementation of infrastructure for anticipated growth of company
• Serve as Microsoft liaison for Empower ISV Partnership, Visual Studio ASCEND, and SharePoint TAP programs
• Train new staff on Microsoft technologies including .NET framework, SharePoint MS-SQL Server and BizTalk
• Hire contract workers and direct their efforts
• Write smart client application for enterprise process analysis
• Advise consulting staff on technical matters and support sales staff

Confidential CTO Senior Software Architect

• Architect next generation of fitness-related software applications
• Designed migration of PlumTree portal application to Microsoft .NET framework
• Managed technology staff including IT development and systems administration
• Advised board of directors on all IT-related issues facing company
• Worked with various content providing partners to develop requirements for tools contained within platform
• Design internal software development processes and defined company's best practices

Confidential Technology Director Chief Software Architect

• Architected, designed and implemented the first software solution for hiring-based tax credits from all 50 states
• Worked with HRIS systems managers of multiple Fortune 100, 500 and Global 500 companies to implement software solution
• Direct all technological efforts for startup company
• Architect all software applications for the organization using UML, Visual Basic 6.0
• Advise CEO on all technical issues for software startup
• Take part in strategic planning sessions
• Devise strategic and tactical plans for technology staff
• Utilized MS Project Central / Server for group collaboration and assignment sharing
• Hire and manage all technical staff including Network Administration, Software Development, and Database Administrators
• Architect and manage database systems
• Architect and manage network infrastructure
• Architect and manage the implementation of incorporating ITax Group software with existing client technology infrastructures
• Organize co-location of facilities for web production environment
• Make all hardware and software purchase decisions
• Lead technology team

Confidential Software Development Manager, Managed Care

• Write custom applications based on GUPTA database
• Advise on data structures for data mart applications
• Write custom data stream applications for healthcare systems
• Managed small team of data specialists

Confidential Operations Manager

• Manage software development team for all desktop applications
• Manage call center staff
• Manage client SLAs
• Develop quality assurance system
• Assist clients in software development decisions
• Administer Microsoft SQL Server data structure
• Oversee all testing of software applications
• Process monthly / weekly metrics reports on current projects
• Analyze current software implementations for efficiency

Confidential Help Desk Technical Support Analyst

• Promotion from Technical Support Analyst
• Act as second level support for Analysts
• Assist Analysts in finding resolutions to problems
• Maintain all duties of Analyst
• Advise Analysts on troubleshooting methods
• Technical Support Analyst September 1996 March 1997
• Troubleshoot all computer products sold at Circuit City
• Answer customers' questions concerning computer related items
• Answer inbound calls for technical support on desktop systems
• Troubleshoot hardware and software configuration errors on desktops
• Assist customers in getting warranty service if necessary
• Assist in Peripheral installation on computer systems

Confidential Front Office Manager

• Promotion from Front Desk Clerk / Night Auditor
• Managed team of 16 desk clerks, concierges, and night auditors
• Assisted guests with all complaints, problem situations
• Trained all staff in duties and responsibilities
• Scheduled staff for shifts
• Interviewed all prospective associates
• Held weekly staff meetings
• Budgeted annual / quarterly expenditures totaling 400,000 per annum
• Coordinated with other departments concerning guest issues
• Managed hotel during after hours

Confidential Missionary

• Full time service as missionary of religious beliefs
• Volunteer work, not paid for time
• Assisted and taught the Tongan people