SUMMARY OF QUALIFICATIONS

• Over 10 years of IT experience in ERP Applications doing requirements gathering, system analysis, solution design, implementation, upgrade, development, testing, production support, solution delivery and account management.
• Expertise in ERP Software as A Service SaaS Model
• Understanding of Service Oriented Architecture and Web Services
• Experienced in escalation management and technical/non-technical issue resolution
• Proficient in root cause analysis, performance analysis and problem resolution.
• Delivery expertise of short term engagements like reviews, assessments and solution design

SKILLS SUMMARY

• ERP Fusion HCM Application Release 9, 8, 7 5 SaaS/Cloud, On Premise On Demand Models - Workforce Deployment, Profile Management, Talent Review, Workforce Directory, Succession Planning, Performance Management and Goal Management.
• PeopleSoft HCM 9.1/9.0/8.9/8.8/8.3/8.0 Core HR, NA Payroll, Global Payroll, Base Benefits, Advanced Benefits, Time Labor, Self Service, Recruiting Solutions, Career Succession Planning, ePerformance
• Oracle eBusiness Suite 11i HR, Payroll and Benefits
• Fusion Middleware Oracle SOA 10g, Web Services, BPEL, ESB, XSLT, JDeveloper, Cloud Control Enterprise Manager 12c , Page Composer
• PeopleTools Tools 8.51, 8.50,8.4x,8.19, Application Engine, File Layout, Data Mover, Work Flow, Component Interface, Change Assistant, Approval Workflow Engine, Integration Broker
• Reporting Tools OTBI, BIP, SQR, Crystal Reports, PS Query, XML Publisher
• Programming Languages PeopleCode, SQL, PL/SQL, HTML, VC , XML, Java SE7, EL-Expressions
• RDBMS Oracle 12c/11g/7.x/8.0/9i,10g, DB2, Oracle XE, MSSQL
• Operating Systems Windows NT, UNIX and RedHat LINUX
• Other JDeveloper, NetBeans, WinSCP, Filezilla

PROFESSIONAL EXPERIENCE

Confidnetial

Cloud HCM Senior Associate

• Works in Oracle HCM Advisory group in Consumer Industries and Product Services CIPS .
• Functional expert in talent management modules like Performance Management, Goal Management, Talent Review, Profile Management and Workforce Deployment.
• Worked with a multi-national manufacturing client implementing fusion talent management in Release 9.
• Worked on performance management and goal management configuration for pilot population and enterprise deployment.
• Provide solutions for reporting in OTBI Dashboards , use security to enforce specific business requirements, innovative solution for add participant functionality in Release 9.
• Personalization's to meet business requirements, debug FBL load issues, work on UAT defects.
• Deliver lunch learn sessions for extended advisory team Support Processes, OTBI Reporting, etc.
• Assist recruiting team to screen resume, conduct phone interview and recommend best candidates for advisory team.
• Designated as a technology guide for advisory team to ensure smooth technology transformation initiative undertaken firm wide.

Confidnetial

Fusion HCM Talent Management - Principal Functional Analyst

• Worked in cloud services organization in Oracle America Inc. This organization is responsible for catering to global customers hosted in Fusion HCM cloud for Oracle. Also, this team is responsible for supporting and maintaining highly complex fusion implementations for top customers across the globe. Only customer facing cloud operations team.
• Functional expert in talent management modules like Performance Management, Goal Management, Talent Review, Profile Management and Workforce Deployment.
• Works on complex issues during most critical phases of project.
• Works with cloud operations team for patching, advanced diagnostics to solve complex issues
• Works with development operations on enhancement requests and incidents
• Use Cloud Control Enterprise Manager to review architecture, diagnostic information, logs and queries for customer issues
• Creating knowledge documents to provide information to all customers working with Fusion applications.
• Mentor new resources in talent management area by running conference calls and answering questions

Confidnetial

HCM Applications SME Fusion PeopleSoft , Technical Lead, Systems Analyst

• Worked in Oracle Solution Services Center: Highest level of customer services Oracle offers to their customers. Fusion HCM lead for developing skills in this knowledge area for SSC. Delivered first engagement for SSC on Fusion HCM and Talent Management areas. PeopleSoft HCM product focal/specialist for upgrade project from HCM 8.0 to 9.1. Worked on providing solutions like upgrade best practices, Unicode conversions, Configuration Migration assistance to reduce MTP from 6 weeks to 5 days, data masking for sensitive information. Provide strategy for converting application to support multilingual data and create maintenance path to achieve multilingual capability. Worked on proactive/reactive issues to reproduce issues in lab, create POC documents, guiding customer to implement functionality in PeopleSoft. Extensively worked on performance issues to reduce processing time for the benefits interface by two third. As direct result of engagement customer increased contract base to include more products resulting in revenue of 300K. Provided correct methodology to include more steps in the upgrade process and go-live cutover reduced by 24 hours.
• Technical Lead: Lead the service delivery from Oracle for Peoplesoft applications ensuring all critical issues are resolved in time and worked proactively with customer to identify potential issues, and explain new features and functionalities provided by the newer versions of application. Enhanced ROI by utilizing life cycle management tools and utilities. Coordinate work between other SME's for different technology stack within the team and provide holistic solutions to customer.
• PeopleSoft Applications SME: Researched, documented, prepared demonstrations, and presented PeopleSoft HCM functionality to client and partner team members for a number of business requirements. Worked as a lead Oracle advisor for Career Succession planning and Recruiting Solutions in ongoing projects. Provided guidance for best practices of upgrading and consolidating different HCM instances to one shared service model. Participated in customer HCM roadmap and enable future planning for new releases in PeopleSoft applications and tools. Provide insight to PeopleSoft HCM 9.1 and PeopleTools 8.50. Worked on POC for PeopleSoft HCM 9.1 with customer for creating a working instance to be demonstrated to the customer management and business users. Worked onsite with customer to manage and resolve high priority issues and advance knowledge delivery.

Confidnetial

Peoplesoft Applications SME HCM, FSCM ELM

• Ensure maximum utilization of PeopleSoft HCM, FSCM, ELM, PeopleTools, SOA products by providing solutions to implement specific business requirements.
• Enable low cost of ownership for customers by recommending critical patches and available application patches and tools fixes.
• Provide guidance and best practices for the integration of Oracle/PeopleSoft products and third-party to meet business requirements.
• Lead deilvery of PeopleSoft 9.1 HCM as an enterprise solution for 250K employee population.
• Guide the consolidation project for two LOB's on PeopleSoft Payroll and Core HR, eventually leading to total cost savings of 1 Mil over a period of 3 years.
• Work on Recruiting Solutions, Career Succession Planning and ePerformance projects as an Oracle expert in project team.
• Identify customer's critical events and milestones and coordinate with different Oracle teams to ensure successful go-live and eventually customer satisfaction
• Customer satisfaction by working globally to resolve customer issues and provide seamless services. Help account team to secure total support revenue of around 6 Mil/Year
• Establish goals objectives using account plans and execute the collaborative action plan.
• Augment with customer HRIT team in HCM roadmap planning for rapid adoption and delivery.

Confidnetial

Sr. HCM Techno-Functional Consultant

• As a consultant for large automotive manufacturing client, create detailed design documents for Administer Workforce, NA Payroll, Benefits, Time Labor, Reports and PeopleSoft Security.
• Lead onsite coordinator between business users and developers to ensure service delivery.
• Able to establish good faith with business analysts and team leads thereby being designated as an expert in PeopleSoft technology.
• Created an API in Peoplecode for calculating Leave Accrual Entitlement for employees based on many parameters, like Age, Years of Service, Attendance, Appraisal Score, etc.
• Assigned responsibility to co-ordinate with portal team and financials team for integration between the applications.
• Develop application messaging interface between custom Health Safety system and PeopleSoft Time Labor.
• Recommended solution to implement direct deposit via employee self-service and lead development and delivery.

Confidnetial

Sr. Techno-Functional Consultant

• PeopleSoft HCM consultant at global professional services provider firm and at well-known US tax preparation firm.
• Deliver 12 gain in NA Payroll Processing by developing archival solutions and streamlining ongoing YOY archival
• PeopleSoft lead analyst for designing and developing projects like single signon, electronic W-2/W-2c, benefit interfaces with AETNA and Fidelity and other customizations for employee termination related processes during the seasonal cycle.
• Design PeopleDirect customized system and related approval process for leave and certifications which streamlined the business processes. This system reduced the total time to process the approval and reimbursements from 2 days to 4 hours average.
• Lead onsite coordinator for service delivery in onsite-offshore model.
• Prepare for HRMS Upgrade proposal, technical steps and POC for modules like manage competencies, person model, HR help desk, salary review process etc.
• Interview potential candidates for upcoming projects.
• Increase the skill set for team members by providing training and conducting mutual knowledge sharing.
• Generate RFP for new sales opportunities in HCM domain
• Create demand for additional resources and bring credibility to consulting firm's image.